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The Botanist Dispensary in Canton, OH

The Botanist
4.6
Based on 874 reviews
Zakiya J.
Zakiya J.
1712935677
Dude, every time I go in there they are so kind, patient, and honestly quite funny! Doesn't matter if it's just for a pickup or walk-in. They are always prompt and so nice ^_^. I wish I remembered everyone's names so I could compliment them individually but I am horrible with names lol. What I can say is one lovely woman offered to contact me when something specific was in stock and she did! Cool people ^_^.
Jamie R.
Jamie R.
1712887181
I have been coming here for quite awhile now and I must say EMILY is amazing I forget my glasses and have memory problems alot and this girl always jumps in and I swear reads my mind. Thankfully you have an amazing employee who is so helpful give her a pat on the back.. Also when she was unavailable tonight Jake stepped in to the rescue and he also did awesome.. would love to get these two any day. Furthermore all.your employees are fantastic 👏 I just can't remember many names. ☺️ great place and good stuff awesome people.
Jason H.
Jason H.
1709312970
They have a great knowledgeable staff who are super friendly. They are willing to help in anyway possible. I have been going here for a little while now and never once had any issues or a bad experience.
Tracy C.
Tracy C.
1708815182
This was my third time at the place, decent service first and second. This is my first experience with the stuff. They helped find what we thought would work for me. The third time a Gentleman named Bryce helped me and I feel as if he went above and beyond for me.. Thoroughly explained what something was and how it would affect me and what he’d recommend for my circumstances. I ended choosing 5 different items. At this time I have tried 2 of the 5. So far they were a good call.Thank you Bryce for the great service!
C S
C S
1706659894
great people who work there! It’s hard to believe I have never had a bad experience. Everyone is always so nice and welcoming. Angie is always so helpful and makes the checkout process super easy. She’s always happy. Definitely my favorite dispensary! Also amazing discounts for veterans! Bought a 28.3 for $95. With a thc of 25% AND I TOO LOVE THE MUSIC
Austin H.
Austin H.
1704513150
I absolutely love this place. Would 110% recommend, especially if you’re a beginner! No joke, I look forward to going in every time I do. They treat you like family in there, it’s not just a transaction. I’ve tried a couple different places in Ohio in the beginning of my journey but none have been quite like the Botanist. The Botanist is my go to shop, every time. Very friendly, knowledgeable staff (which is extremely helpful). And a wide range of QUALITY products. Good news for bargain shoppers too, you can come in and quite literally get a deal on something different every. day.Not to mention, they like to give back! Hat/glove drives in the winter, canned food drives, always accepting donations for all kinds of different charitable organizations, I’ve seen them do it all!This is where I’ve frequented for the last 2.5-3 years. I strongly recommend going in to check it out if you haven’t. But don’t take it from me, go in and experience it yourself!
Tara T.
Tara T.
1703900433
Out of all the local dispensaries, The bontanist has been my favorite. The employees are always super friendly and informative. I always feel welcomed and the staff make it a fast and easy process. The deals are also always amazing! Check it out if you haven’t!Bob was an excellent budtender today as well!
Kristen K.
Kristen K.
1703813671
I’ve had nothing but positive experiences here. The inside is very clean and secure, the staff is amazing and very knowledgeable. My first visit, I met Gary and he took his time explaining different strains to me and what they are best used for, and honestly he’s been a big help ever since. I highly recommend at least trying this dispensary out.
Sabre F.
Sabre F.
1702213844
I absolutely love this place!! The atmosphere, the people, the staff. I’ve never been disappointed. If you’re ever in there just ask for Gary, he won’t steer you wrong. He’s able to answer any questions relating to products and will give you his honest review. He’s very professional and has superb costumer service skills!!! I’d recommend anyone and everyone to come to the Botanist for all your cannabis needs.
Chris H.
Chris H.
1702099877
From starting at the front door smiles and greetings from security, the receptionist was very welcoming. Going into the sales room great atmosphere , tenders are very nice and helpful, always smiling and uplifting easy to get along with and answer any questions. To finally checking out and making sure orders are always complete and transactions are satisfied. Always a pleasure to come here for my needs.
Jasmine T.
Jasmine T.
1701574939
I’ve been coming here for about a little over a year and it definitely has the best staff. Everyone is very professional and even if it’s a good day or a not so great one Gary always puts a smile on my face and actually asks about your day. If I could rate more stars I would !
Shonna F.
Shonna F.
1700187231
The curbside staff Courtney, Dave, Jess and of course John are absolutely the best, most friendly, professional, upbeat people. They are always patient, and answer any questions with grace. John, the security officer, is very vigilant, friendly and makes you feel safe at every visit. These guys/gals keep me coming back, and leaving with a smile.
Miranda C.
Miranda C.
1700087454
I’ve only had good experiences at The Botanist. The curbside pickup is so convenient. I’ve used that option twice and it was quick and easy. John was super kind and helpful and gave me the info for the loyalty program. Chris was polite, quick and efficient. I recently had an awful experience at Zenleaf that left me not wanting to go to any dispensary, so curbside is a great option.
Chad F.
Chad F.
1698980782
The Botanist in Canton, Ohio - Where Expertise Meets Compassion in Cannabis CareNestled in the heart of Canton, The Botanist stands as a beacon of excellence in the realm of medical marijuana dispensaries. From the moment you step through its doors, the atmosphere is one of professionalism, compassion, and a commitment to patient well-being.What sets The Botanist apart is its exceptional staff. Knowledgeable, approachable, and dedicated, the team embodies a rare blend of expertise and empathy. They take the time to understand each patient's needs, offering personalized recommendations and guidance. Their unwavering commitment to ensuring a positive experience for every visitor is evident from the warm welcome to the insightful consultations.The ambiance within The Botanist is inviting and comfortable, fostering a sense of ease and understanding. The layout is well-organized, making it effortless to navigate the variety of products available. Speaking of products, the dispensary boasts a premium selection of high-quality cannabis items. Each product is rigorously tested, ensuring potency, purity, and consistency, catering to a diverse range of medical needs.The Botanist not only provides top-notch products but also serves as an educational hub. They offer resources and guidance on various strains, consumption methods, and potential benefits, empowering patients to make informed decisions about their health.In conclusion, The Botanist in Canton, Ohio, is a paradigm of excellence in the world of medical marijuana dispensaries. With a caring and knowledgeable team, a calming atmosphere, and a premium selection of cannabis products, it stands as a pinnacle of exceptional service and quality care. Whether seeking relief or guidance, The Botanist is a place where expertise and compassion converge to provide a holistic cannabis experience.
Kris H.
Kris H.
1698952345
I love the curbside service. John is so nice and the associates are always friendly and don't mind answering questions that I may have even though I'm not in the store. Keep up the great work!!!
B E.
B E.
1698263782
Not a great experience today. There must’ve been something wrong with the chip on my debit card and the ATM would not accept the card . I approached a guy with brown hair, white shirt. I told him my chip wasn’t working in the ATM. He replied twice “okay?” An attitude like what do you want me to do about it? Completely rude about it, talking to me like I’m stupid. “Sorry, our card machines are down , the atm is the only option.” was a response I might have expected. I spend good money at this dispensary weekly, I pointed the man out and expressed my experience to another employee. I used the little cash in my wallet to grab something and I will not be returning. I manage a store myself and pride myself in customer service. Incredibly disappointing the attitude he had for absolutely no reason. My eyes got big, I completely did not expect him to talk to me like that. Unfortunately, one bad experience can cost a customer.
Theresa
Theresa
1697651111
Great company! The curbside pickup is my favorite part the experience. John & Chris are super friendly and helpful. The entire staff is very knowledgeable
Hilary P.
Hilary P.
1695914892
Staff here is super professional, educated, and helpful. Their curbside service is quick and easy to use. Much more organized than other places I have tried in the area. John is always here to help and it’s nice to see a familiar face who remembers me every time 💕 Jessa helped this particular visit and she was super friendly as always. I travel the Midwest quite a bit and I can’t recommend a better place in the state of Ohio.
Cody M.
Cody M.
1695412837
Gary is always super helpful. And I don't mean once or twice. Been going here for quite a while and I've not had a single complaint. Gary is super knowledgeable and helpful when discussing medication. I simply don't go to other dispensaries and it's 100 percent because of awesome staff, great products at am amazing price. If your looking for a dispensary, this is my choice
Jennifer L.
Jennifer L.
1694560182
Fantastic staff! Mark was amazing with his assistance. He pointed me in the right direction before I even knew what I wanted. He was very patient and knowledgeable about the products. I couldn't have asked for a better visit. I love The Botanist, it's my go to dispensary. Thanks guys, for everything always.
Steve S.
Steve S.
1691686151
*NEW UPDATE* to drop it to 4 stars. Vape prices no longer reasonable. Sales on non-existant items. Online ordering and curbside is sketchy.*UPDATED* to give 5 stars. Thanks, in part, to more competition, the prices have gotten a lot better, especially vapes. Now, best prices for vapes. Great job!*Prior review*The bad: vape prices are outrageous.The good: flower usually has at least one good sale going on. Customer service is great. Curbside is quick.Except for vapes, highly recommended.
Bob T.
Bob T.
1691446506
I will never shop there again. I don't know how many times I put a reservation in just to drive all the way there and be told that they are out of the product that had reserved in advance. I see reservering something doesn't matter to them..
Nexx
Nexx
1691169918
That dude Chris up front very professional and I feel like he deserves a raise
Ryan C.
Ryan C.
1689953337
This would be a 5 star review because i love thier curbside but I'm just so frustrated with them they never have the right THC % listed online I know the BOP allows a 3% variance but they abuse this it literally takes less then a minute to change the THC% on Jane as new batches come available. It's a very sketchy sales tactic to move lower thc products. I always ask them to call me if the THC is different then what is listed online alot of time they don't and the even more frustrating thing is you cannot change curbside orders even if you call in ahead of time then blame it on the board of Pharmacy which is a complete lie. So i wait for my alotted time they only allow you 15min window (where zen lets you pick up anytime) then If something is wrong I have to park and go in regardless.They finally started offering some really good deals once the new dispensary started getting built next door....
Jacob B.
Jacob B.
1688496166
This place is absolutely a fantastic place to get your medicine. I have gone here plenty of times and everytime they are so nice and kind. The team at the botanist always has a smile on their face, and they are FAST and EFFICIENT 💯💪Thank you to the whole botanist team and special thanks to Gary. Thanks for all the extra knowledge on cannabis. You rock man💯 If you are having troubles finding the perfect strain, ask for gary he is a very educated of the botanist team.
Steve S.
Steve S.
1688055861
*UPDATED* to give 5 stars. Thanks, in part, to more competition, the prices have gotten a lot better, especially vapes. Now, best prices for vapes. Great job!*Prior review*The bad: vape prices are outrageous.The good: flower usually has at least one good sale going on. Customer service is great. Curbside is quick.Except for vapes, highly recommended.
steph D.
steph D.
1683768801
they'll switch you out quick I ordered 28 percent went picked it up it was 21 percent I called and they said it can be anywhere within a ten percent gap difference in what they give you and its within their policy i'm just going to go to zen leaf from now on where they tell you the percentage is right before they put it in the bag
Rhonda A.
Rhonda A.
1679888541
My experience with The Botantist has been great. I'm always greeted with a smile. The employee's are all knowledgeable about the products. I also get great suggestions from the staff. Thanks everyone for the great customer service 🤗
MrJPBrandon
MrJPBrandon
1678817865
HORRIBLE experience everytime I shop here. If you preorder, before you get there, expect to still wait half a hour while the workers are giggling clearly high.
David N
David N
1675705214
0 stars for customer service. i was considering quitting due to the lack of real quality. today i was not paying attention and they sold me ground trash. i don't buy ground trash. thank you for giving me the final push over the edge to quit. i need my money worse than you or the state. have a great time trying to sell the garbage to someone else. i will never be back. if they didn't change employees every other day they might know their customers. i have been going in there since the beginning of them opening. after their phone tender argued with me about points, that i had to bring to their attention, and still after i did they would not admit their mistake, and then actually admitted i was right but would not listen to me telling them they were wrong. disrespectful and rude phone tenders, a no return policy once you walk out the door even if you never opened it. what happened to the gasolina you could only get 1/10s of? it was real marijuana. i suggest shopping somewhere else if you are going to purchase without surprises. you won't have to worry about kicking me out over your incompetent staff starting arguments over anything dealing with this process. I GO THERE TO RELIEVE STRESS, NOT GET IT.
david W.
david W.
1675360284
Coming from a 90’s kid that has uses “flower” for pain for many many years. This was one of the best shopping experiences of my life. I can’t remember the name of the lovely young woman who assisted me. But she was terrific. Just a great great experience and learned some new things about “flower”.
Steve S.
Steve S.
1675185783
The bad: vape prices are outrageous.The good: flower usually has at least one good sale going on. Customer service is great. Curbside is quick.Except for vapes, highly recommended.
Daniel B.
Daniel B.
1674157059
Highly recommend! I will not write a huge review because most don’t like to read that long. I want to say thank you to everyone that works at the Botanist. I have always been treated well, my questions are always answered without anyone making me feel dumb or unknowledgeable. I am new to medical marijuana because pain management doctors only care about their license these days. I had an incident with a gummy that had never given me a reaction before. I contacted them via Facebook and I must say the customer service is outstanding. They went above and beyond to find out of the ingredients had changed or if the CBN levels changed to make me have a reactions. Nothing had changed. I am under a lot of stress do to a recent loss of my mother so we all are guessing it’s my body’s was of dealing with my stress not the gummies. They even offered to send me a little something for “my troubles”. I am blown away by the he kindness and support from the Botanist. I have been to other places and have been treated horribly and never answered my questions rather because they didn’t know or didn’t care to help. I will not be going anywhere else for my medical needs except the Botanist. Thank you, again from the bottom of my heart.
Bryan H.
Bryan H.
1670295074
I online order every time, its a waste of time most every time. Last time was MY last. I waited twenty five minutes ( No big deal) I watched 4 people come in after me without online orders make order's get called before me. Cashier finally calls my name she ran my card once, and said I gotta get money out atm. I told her I don't really have the extra $3.50 . So she put my order away and calls up someone else. I HAVE EPILEPSY And had Siesures Last weekend, because I depended on them. And was denied 😔. I don't mean to be rude but they should be ashamed to be affiliated with the term medical.
Tasha W.
Tasha W.
1669048217
For one it definitely needs more diversity. Erin should check her attitude before she clocks in because she is very rude to certain customers. Other than that great prices
BigDaddy 7.
BigDaddy 7.
1668872962
Friendly and knowledgeable staff. Always a very chill atmosphere. I’ve been to a few different dispensaries and this one is hands down the best I’ve been to so far.
Tyler T.
Tyler T.
1664912842
Was literally 2 minutes late for my curbside timeslot (I live 20 miles away) so they made me come inside despite no one else waiting for curbside. Which in turn made me late for work. They could try and be the least bit understanding towards their customers. But they clearly don’t care.
Mike J.
Mike J.
1660398122
I have to say i was a little nervous going here not knowing anything about the business. What a great experience though. Everyone was very helpful and nice such great energy here and a huge shout out to Trizton the young man that greets you at the door. He remembered me from my first visit and greeted me by my first name WOW it blew me away with that. i highly recommend doing business here
Lexi
Lexi
1658266767
First time I have ever been to a dispensary and I’m so glad I chose the botanist. Everyone is so friendly and welcoming. Not to mention knowledgeable and actually care about what product will benefit you. I didn’t feel judged or pressured to purchase anything. As far as other reviews saying prices are high, I feel they are reasonable considering you are get legit products and not something that could be laced. As far as the building itself, very clean, organized and well displayed. Special thanks to Erin for responding to my emails to prepare me for my first visit. You guys are great and I will be back!!
Vince G.
Vince G.
1658194261
These people just alder be whoever they want first. It doesn’t matter if you come first or not. Kinda ridiculous this has been going on for two plus years and still management hasn’t done a single thing to fix it. I always have to wait for my orders even when their online orders. What’s the point in making an online order that’s suppose to be faster if it takes just as long as making a regular order. And why do the front and back people talk so much when they have customers to serve?
Sharon B.
Sharon B.
1657833530
Great people. They know their stuff. I am not quite happy though with the quality of the product. The flower is fine. This is the third time I have found stems in the containers. I have saved this one and I have taken a picture and it is attached That Interferes with the weight and the amount were being sold for the price that we pay. If you could look into this matter I would appreciate it. Thank you so much! Other than that you guys are amazing. I prefer to come all the way down there as opposed to the one in Akron which I’m closer to but your facility is nicer.
Katrina (.
Katrina (.
1657656101
My husband and I visit here VERY frequently 💚 it's a beautiful and clean facility, staff is very kind and they're usually quick. We like to order online and go pick-up😊UPDATE: My husband and I have been coming here for about 9 months now and this is THE BEST DISPENSARY EVER! The customer service is OUTSTANDING! The facility is beautiful, clean, organized, helpful, etc. The staff is ALWAYS kind!! Always helpful! I came in crying today from an anxiety attack for the 1st time there and they made me feel like FAMILY!💜💖 The products they have here are exquisite! So many different options and they update items and deals daily/weekly! We LOVE it here! I 100/100 recommend!❤💜💖
The botanist down in Canton to me is a lot better set up inside for sales in have good technique for displaying their products, as compared to the botanist store down on summit Street in Akron.
Joy G
Joy G
1653151815
So much faster than EVERY OTHER PLACE most of the time! Nice sweet and funny Very organized!! And run well
Lisa H.
Lisa H.
1650389352
Love them. They’re very nice here. They were a lot of help with my questions.
Rodney K.
Rodney K.
1648850315
I worked with Chris today at the Canton location and he was simply amazing. He listened patiently and answered all my questions without any frustration. Greatly appreciated!
Zack W.
Zack W.
1647730335
This is the most professional not to mention the quickest dispensary. The people are awesome. Love everything about the botanist.. but..... THE PRICES AND SALES suck. They are priced higher than everywhere else and their sales are non existent. Today for instance they had three items on sale. 3/400. I only go here because they are close and open the latest. But I do try 3 other shops first.
Ashlee L
Ashlee L
1646401573
First time at a dispensary and it was a great experience, I'll be back. Everyone was super kind and encouraged any questions I had. If I didn't understand it 100%, they gladly explained further. Good measure of security. Lots of options. Good atmosphere. Decent prices.
Darla T.
Darla T.
1645271570
I drive from Akron to go here, very nice dispensary!!! Their wait times are half the time of Blooms if you're in a hurry I recommend going here...bigger selection as well in my opinion
James H.
James H.
1644286300
My second medial dispensary experience. I liked the look of the facility, very modern. Products are reasonably priced, and of the highest quality. The online ordering for pickup was very convenient. It has definitely become my go-to place for medical marijuana in Stark county.
kenneth C.
kenneth C.
1642542296
I enjoy coming to the botanist the people are knowledgeable and friendly.However I have no idea who they have taking the phone orders!!!! If I wanted to wait a half hour to place an order I would just come in without calling ahead.Seriously however whatever the problem is.It’s cool I’ll just go to Zen leaf or Bloom!Get someone who’s going to answer the phone and take my order!And dont tell me it’s because you’re busy!!Seriously do you want my business or don’t you I have no problem taking my business elsewhere
Curtis G
Curtis G
1639310235
Everyone is very knowledgeable and helpful. The service is very quick. I’m usually in and out from an online order within 5 minutes. Much faster than the competitor's. They are even quick when I order in the store. Excellent job everyone.Thank you! Curtis G.
william J.
william J.
1639137858
Super clean and organized. No wait even with the busy time of the day. In and out within 5 min. Staff are no nonsense and direct and to the point to get you what you need and on your way.
Lexi J.
Lexi J.
1637625553
Very intersting and everyone was very friendly. I have been going here for almost a year now and it is the best place to go in my opinion. The staff is always friendly and super helpful on recommending what might be helpful or what I might like. They are pretty fast at getting my order out to me even if I didnt order ahead of time and even when they are busy. And a huge thank you to Paige, David, and Chris for being super helpful and efficient tonight! Will continue to go back!!!!
Vince G.
Vince G.
1636312020
These people just alder be whoever they want first. It doesn’t matter if you come first or not. Kinda ridiculous this has been going on for two plus years and still management hasn’t done a single thing to fix it. I always have to wait for my orders even when their online orders. What’s the point in making an online order that’s suppose to be faster if it takes just as long as making a regular order. And why do the front and back people talk so much when they have customers to serve?
MISSMARIE “.
MISSMARIE “.
1636156004
I love getting my medical supplies from them. They're always helpful and the shop is very secure. Plus the discounts and prices are great.
Chris H.
Chris H.
1634334026
What a great experience. I told them about my pain and anxiety and how much I wanted to spend and they spent an hour with me and got me set up. I'm going back.
Lindelle S.
Lindelle S.
1633596380
Very helpful, efficient, friendly and quick. Pretty good selection for Ohio. New products added regularly. Have had medical card for 2 1/2 months. A lot of trial to find out what methods, strengths, and combinations work best for you. Insurance does not cover. Pricey (CASH ONLY) and have to shop often depending on how often you use and strength.
It was a little hard to find but once we did the customer service and selection was excellent. Look for the giant concrete awning and you will find the sign. It was my very first time and I will absolutely be going back.
michelle C.
michelle C.
1628619654
Excellent service. Lowell was very thorough and explained everything to me.FYI: If you're a Veteran or on Social Security disability, SSI, indigent, there is a form that you get from them that you send to the State of Ohio Board Of Pharmacy, that will entitle you to a 25% discount on every purchase. 🙂
MnP V.
MnP V.
1628296373
Edited 1.14.2021I am NOT an employee as has been stated by a someone posting.I am a faithful client.I'm grateful for this place.The bud tenders are very patient. I've only had a complaint about 1 and it was handled.Edited 06.21.2021 Lowell is thee BEST and MOST informative bud tenders. I tell him problem, he tells me best strain. He could train others #ijs
Bxg H.
Bxg H.
1628178382
Great customer service ! I feel very comfortable entering the botanist , I can always expect smiles and a good attitude from each and everyone of the staff members. I had David check me out today, and it was great! He had such a great attitude, talked to me like a normal human being and actually helped me out with my purchases. Great people all around !
MnP V.
MnP V.
1624314434
Edited 1.14.2021I am NOT an employee as has been stated by a someone posting.I am a faithful client.I'm grateful for this place.The bud tenders are very patient. I've only had a complaint about 1 and it was handled.Edited 06.21.2021 Lowell is thee BEAT and MOST informative bud tenders. I tell him problem, he tells me best strain. He could train others #ijs
Jane J.
Jane J.
1621304387
Today was the first time I had the pleasure of going here and I already can’t wait to go back! Everyone here was friendly and helpful and seemed to be happy to be at work and genuinely happy to help me. I have average Joe level knowledge about cannabis. They took their time and explained everything to me to make sure that I was going to be getting the exact type of relief that I was looking for. I’m currently anxiety free based entirely on the recommendations of the staff at the Botanist.
Sonya D.
Sonya D.
1616002840
I was not here for myself,but the building and surroundings look really nice. I thought it was a bank at first sight. Nice parking spaces and someone great you at the door. Cool!
Hollie M.
Hollie M.
1614735048
First time here today. A little pricey, but other than that it was quick service, very friendly and professional staff. A rewards or loyalty type system would be a great addition. I will be back...
Cool shop, not sure why it seems to get a bad rap from people. I was treated great, could have asked a zillion questions without hesitation. Lloyd helped me, knowledgeable about the products and pointed me to his favorites. Typical Ohio, just like the liquor stores in the 70's order from things you can't touch or sometimes see & it comes out the magic window.
Michelle S.
Michelle S.
1611443538
This location is great. The associates are all nice and super helpful. Only thing I would change for the botanist, in general, is there is not rewards or loyalty program. The prices in Ohio are high and every little bit of savings helps. Not all of us keep the same hours they do and miss out on their discounts or the amount you need to buy to get a small percentage off the total is too high.
Lisa S.
Lisa S.
1609007023
The staff here are very knowledgeable and caring about the patients. The prices are comparable to other dispensaries in the state of Ohio. They offer online ordering, which makes it easy and convenient to get your medicine. When ordering I recommend using the IHeartjane app. Its free and you can get it on the app store.
Best place to go for customer service! The whole staff goes above and beyond to help the customer understand the products and how they will effect you. I've been going to the Botanist for over a year now, I wouldn't go anywhere else..
Chrissy L.
Chrissy L.
1605948581
Well after you get done driving in a circle or two and doing some U-turns to find it due to Google maps LOL!! It's actually a very nice & clean private location as well as very covid19 safe that has an AWESOME crew from the time that you walk in till the very end making you feel welcomed & comfortable and at ease when making your purchases and understanding how the product can help with your needs or wants. Not to bad on prices either. Thanks Guys👍
Lisa S.
Lisa S.
1603793859
The staff here are very knowledgeable and caring about the patients. The prices are comparable to other dispensaries in the state of Ohio. They offer online ordering, which makes it easy and convenient to get your medicine. When ordering I recommend using the IHeartjane app. Its free and you can get it on the app store.
Halle M.
Halle M.
1601618591
Very friendly people.They understand what you need. I've never been happier with these group of people
Michael K.
Michael K.
1599929562
Knowledgeable staff with great product selection.
Jim H.
Jim H.
1599586844
Always a pleasure. Great group and very knowledgeable and responsible.
MRae A.
MRae A.
1599578078
Friendly, knowledgeable, personal, went to a couple other dispensaries, staying with The Botonist on Faircrest !!!❤
Timothy M.
Timothy M.
1599064796
Great people great place to get your medical needs..
james F.
james F.
1598462855
Wendy's is garbage
Wesley W.
Wesley W.
1597255444
I love the atmosphere of the botanist. And they always have good products and a wide variety. My biggest find here is actually an employee though. Lowell Thomas is the best budtender I have had so far. His knowledge of the products is outstanding and he is interesting just to talk to. I am very picky about my herb and he hasn't steered me wrong yet. I especially like his knowledge about the different strains. I feel as though I don't even need to do my homework on the relationships of the strains. For example, I feel I can say to him I liked x strain, which is not in stock, and want something like it. He is ready to suggest strain y and is dead on. Thanks a lot Lowell and everyone else at the botanist.
Greg M.
Greg M.
1597157153
I've been going here for months. Never had a bad experience with product, price, or staff. I read the negative reviews and think that the issues are with the authors of the reviews and not the dispensary. Prices are actually very competitive. Look for sales and specials and you can't go wrong. I've visited 3 others in the area and find myself always heading to the Botanist.
Tina L.
Tina L.
1596009480
Had an issue and dealt with a really rude manager. This was the second time he was unhappy but this time he was straight rude. For the most expensive shop they better work on their customer service. Not going back.
who M.
who M.
1595975253
The most worthless dispensary around. Don't waste your time or money going here. There are way better options around the area with better customer service and products.
Joseph
Joseph
1594997886
I am treated with respect here. They are well managed and I am able to get in and out quickly. The staff are kind in their demeanor. I feel safe going to this location away from the city. They have a nice display of products (packages) from the top Ohio cultivators. Everyone is respectful of the public heath issue and wear masks and gloves. One complaint, INVENTORY. Where are the 1 g vape cartridges where are the 1/2 ounce and whole ounces. Products that are small quantities cut us short on our days. I can get a 1 gram vape cartridge and I can get a 1/2 gram vape cartridge and they both equal ONE Day. Please provide more inventory that allow PATIENTS (not recreational users) to have medication every day and not run out... ever run out of medication that you need? Not fun.
Christine M.
Christine M.
1594860235
They're always friendly and helpful. I come up from Uhrichsville to see you , every month!
jennifer K.
jennifer K.
1594511505
Friendly people, good products, and love how they have tried there selfs to help when buying.
Joseph
Joseph
1594407003
I am treated with respect here. They are well managed and I am able to get in and out quickly. The staff are kind in their demeanor. I feel safe going to this location away from the city. They have a nice display of products (packages) from the top Ohio cultivators. Everyone is respectful of the public heath issue and wear masks and gloves.
Diann B.
Diann B.
1593205258
This was my first time. Everyone was exceptionally nice. I asked questions and was answered with politeness . I was nervous and they put me at ease right away. Thanks to them for making my first time pleasant.
Josh B.
Josh B.
1592776867
Great people, products, and service, even during the shutdown always had my orders correct and on time, thank you!
Jaime S.
Jaime S.
1591665259
Very first time in the store or any dispensary for that matter and everyone was kind and helpful throughout my entire experience.
Sherry H.
Sherry H.
1590868095
Very nice on the phone, brought out stuff to the car in a timely matter. Great place!
Doejah K
Doejah K
1590622502
Thank you for creating a safer way to pick up our meds! I am impressed by whom ever came up with this idea of curbside pick up.. I hope other dispensaries do this too. Way to lead the pack, I will probably go here exclusively for my med pick ups cause I do feel safer doing it this way... fellow customers if you are interested in a “new way” to receive your “MaryJane” . You gotta try this place, its like ordering carryout 🤭🤗 .. minimal amount of contact.Update: Still coming here even though everyone else is now doing curbside pick up.. which Is pretty convenient. I come back for the consistency on prices and product. Also Erin? (I think that was her name) keep up the great work on patience with us ordering our products over the phone and your kind personality .
This will take a moment to explain, but hopefully this review will be helpful for those who rely on dispensaries for serious medical conditions. The Botanist was the first dispensary I went to in Ohio. It was not long after they opened, and at the time I had frustrations about pricing and limited supplies. It's hard to say whether or not the staff was knowledgeable about medical conditions back then, because you can't make worthwhile recommendations with a minimal line of products. As dispensaries opened closer to my home, I took my business elsewhere. Let me just say that The Botanist recently won my business back in a big way! When the COVID crisis hit, the dispensary closest to my home totally abandoned their patients!! They switched to curbside services only, which was fine, but their phone lines were busy for nearly a week; then they closed for 4 days, only to reopen for half a day, then finally announced closure until further notice. The next nearest dispensary responded to this unprecedented crisis by raising all of their prices and pushing product that tasted like it was harvested when Nixon was president. I finally decided to drive an hour and 15 minutes to get to The Botanist and am so glad I brought my business back to them. Erin took my order and she was amazing in every possible way. She listened to me cry about poor treatment at other dispensaries, was patient through the ordering process, made outstanding suggestions based on my conditions and the amount I could afford to spend. She was so great I asked how I could let her boss know what outstanding service she provided. A bit later I pulled up, and received my order immediately. The products were fresh and of high caliber as far as potency and effect. I am taking the time to write this both as a thank you to Erin for being so helpful in my hour of need, but also to share this info w/ other patients. I had no idea how terribly these other facilities would treat their patients until this unexpected crisis hit. The Botanist truly deserves to be commended for continuing to operate efficiently, and providing consistent care to their customers. If you are looking for a dispensary to call home, I can assure you from experience that you will be in good hands if you select this business to meet your needs. Thank you again! (Kristen)
Doejah K
Doejah K
1586814959
Thank you for creating a safer way to pick up our meds! I am impressed by whom ever came up with this idea of curbside pick up.. I hope other dispensaries do this too. Way to lead the pack, I will probably go here exclusively for my med pick ups cause I do feel safer doing it this way... fellow customers if you are interested in a “new way” to receive your “MaryJane” . You gotta try this place, its like ordering carryout 🤭🤗 .. minimal amount of contact.
Laurie W.
Laurie W.
1585941721
Very friendly and knowledgeable staff. They have been so helpful explaining the different products and helping me to find what might work best for me. The dispensary is very clean and organized.
This is an AMAZING staff and I’m glad the Canton store was up and running as early as it was. I’ve been a long time customer and am happy to keep calling this place my spot. Thanks for having such an awesome team! (Don’t take prices out on them. Take your concerns to the State or Ohio as they’re the only ones who can and will change what you get or what it costs.)
Kia A.
Kia A.
1580492839
The Botanist Canton... beautiful, simple, and professional building! The product choices are vast and they have jars to view and smell. Every time I come in I receive a very friendly greeting by seemingly everyone, then am helped by any of the knowledgeable bud tenders. I always feel happy, calm, and at peace with my medication decisions. They are my absolute favorite dispensary!!! I’ve been to several others and consistently go back to The Botanist Canton because I know the quality of the employees/product and price are continually unsurpassable.Thank you Botanist ‘family’ for helping me be the best me.
Kassady O.
Kassady O.
1554504261
Expensive, but highly effective. Staff was very helpful and friendly. I even got 2 high fives!!
Brain B.
Brain B.
1547863266
Ignore the 1 star reviews, they are from people who didn't make enough time to wait. People show up hours before they open. This is a pretty big deal you didn't think you would be the only one to show up did you? The staff was very kind and helped direct people with walkie talkies and a number system. They have to close on the dot so people were turned away the 1st day but you keep your ticket and come back the next. I had 2 wait 5 hours on the second day. They were very nice to offer heated seating in a tent with hot chocolate, coffee, tea and cider for those waiting. Parking is tight but they had an optional valet. So you go up get your ticket and fill out a patient intake form, be prepared to pay cash have your driver license as well as a printed or digital copy of your Card from the pharmacy board with the QR code so they can scan it. Staff are there to answer ANY questions about cannabis they took groups in 2-6 at a time varying throughout the day. Once you are called to go in you will go inside and hand the admin your intake form. There is a pharmacist on hand to help you with what might help you. as of the second day they had only flower but staff informed that much more is on its way in the coming months. While in the waiting room there is seating and you will be called in through double locking security doors along with a staff member. I didn't get to go back until after 6 but their CEO Dave Neundorfer took us back. It was nice to see a business owner so hands on with opening day. I heard many people complain about waiting that day. I had nothing to tell them this is new territory and you should not be hard on a business to take on such a big project. I had a wonderful experience and talking with staff about the industry as well as their plans to open more dispensaries in other cities like Columbus. The prices were very fair. Ask the staff to explain their pricing they distributed very nicely printed menus that explained THC Content and CBD Content. There is even more information on the labeling of their padckaging. They took 50% off of everything and a 'daily unit'= 1/10 or 2.83 grams we were allowed 7 daily units so as to allow others to make purchases as well so a little over a half oz for under $200 Very fair! But anyway you are taken to the sales floor where they have display cases setup and have a number of items for sale as well. They said they were going to put in a seed bar in the future as well as allow online ordering in the future I believe? don't quote me on that. You talk with some very nice ladies at the cash register which will help you make decisions on what you should get. You place your order and it is filled in about 10 minutes. I had such a good time and highly encourage anyone to come to the Botanist.
Lisa S.
Lisa S.
1547851872
The staff are amazing, caring and truly listen to your needs.
Brain B.
Brain B.
1547840154
Ignore the 1 star reviews, they are from people who didn't make enough time to wait. People show up hours before they open. This is a pretty big deal you didn't think you would be the only one to show up did you? The staff was very kind and helped direct people with walkie talkies and a number system. They have to close on the dot so people were turned away the 1st day but you keep your ticket and come back the next. I had 2 wait 5 hours on the second day. They were very nice to offer heated seating in a tent with hot chocolate, coffee, tea and cider for those waiting. Parking is tight but they had an optional valet. So you go up get your ticket and fill out a patient intake form, be prepared to pay cash have your driver license as well as a printed or digital copy of your Card from the pharmacy board with the QR code so they can scan it. Staff are there to answer ANY questions about cannabis they took groups in 2-6 at a time varying throughout the day. Once you are called to go in you will go inside and hand the admin your intake form. There is a pharmacist on hand to help you with what might help you. as of the second day they had only flower but staff informed that much more is on its way in the coming months. While in the waiting room there is seating and you will be called in through double locking security doors along with a staff member. I didn't get to go back until after 6 but their CEO Dave Neundorfer took us back. It was nice to see a business owner so hands on with opening day. I heard many people complain about waiting that day. I had nothing to tell them this is new territory and you should not be hard on a business to take on such a big project. I had a wonderful experience and talking with staff about the industry as well as their plans to open more dispensaries in other cities like Columbus. The prices were very fair. Ask the staff to explain their pricing they distributed very nicely printed menus that explained THC Content and CBD Content. There is even more information on the labeling of their padckaging. They took 50% off of everything and a 'daily unit'= 1/10 or 2.83 grams we were allowed 7 daily units so as to allow others to make purchases as well so a little over a half oz for under $200 Very fair! But anyway you are taken to the sales floor where they have display cases setup and have a number of items for sale as well. They said they were going to put in a seed bar in the future as well as allow online ordering in the future I believe? don't quote me on that. You talk with some very nice ladies at the cash register which will help you make decisions on what you should get. You place your order and it is filled in about 10 minutes. I had such a good time and highly encourage anyone to come to the Botanist.
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3840 Greentree Ave SW
Canton, OH 44706

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CLOSED
CLOSED

    Payment Methods:

    Cash Only
    ATM Available On Site

    Dispensary - OPEN

    The Botanist is a medical cannabis dispensary store located at 3840 Greentree Ave SW in Canton, OH 44706. They specialize in providing high-quality medical marijuana products to patients who have received a medical marijuana card from a state certified MMJ doctor.

    The Botanist offers a wide range of dispensary menu products including flower, edibles, tinctures, concentrates, and topicals.

    With recreational cannabis now legal in Ohio, as this gets implemented The Botanist in Canton may also convert into an Adult Use Recreational Dispensary as well as support medical marijuana patients. Find out if you’re eligible today.

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    Fill out the form to get started.
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    What People Are Saying

    The Botanist
    4.6
    Based on 874 reviews
    Zakiya J.
    Zakiya J.
    1712935677
    Dude, every time I go in there they are so kind, patient, and honestly quite funny! Doesn't matter if it's just for a pickup or walk-in. They are always prompt and so nice ^_^. I wish I remembered everyone's names so I could compliment them individually but I am horrible with names lol. What I can say is one lovely woman offered to contact me when something specific was in stock and she did! Cool people ^_^.
    Jamie R.
    Jamie R.
    1712887181
    I have been coming here for quite awhile now and I must say EMILY is amazing I forget my glasses and have memory problems alot and this girl always jumps in and I swear reads my mind. Thankfully you have an amazing employee who is so helpful give her a pat on the back.. Also when she was unavailable tonight Jake stepped in to the rescue and he also did awesome.. would love to get these two any day. Furthermore all.your employees are fantastic 👏 I just can't remember many names. ☺️ great place and good stuff awesome people.
    Jason H.
    Jason H.
    1709312970
    They have a great knowledgeable staff who are super friendly. They are willing to help in anyway possible. I have been going here for a little while now and never once had any issues or a bad experience.
    Tracy C.
    Tracy C.
    1708815182
    This was my third time at the place, decent service first and second. This is my first experience with the stuff. They helped find what we thought would work for me. The third time a Gentleman named Bryce helped me and I feel as if he went above and beyond for me.. Thoroughly explained what something was and how it would affect me and what he’d recommend for my circumstances. I ended choosing 5 different items. At this time I have tried 2 of the 5. So far they were a good call.Thank you Bryce for the great service!
    C S
    C S
    1706659894
    great people who work there! It’s hard to believe I have never had a bad experience. Everyone is always so nice and welcoming. Angie is always so helpful and makes the checkout process super easy. She’s always happy. Definitely my favorite dispensary! Also amazing discounts for veterans! Bought a 28.3 for $95. With a thc of 25% AND I TOO LOVE THE MUSIC
    Austin H.
    Austin H.
    1704513150
    I absolutely love this place. Would 110% recommend, especially if you’re a beginner! No joke, I look forward to going in every time I do. They treat you like family in there, it’s not just a transaction. I’ve tried a couple different places in Ohio in the beginning of my journey but none have been quite like the Botanist. The Botanist is my go to shop, every time. Very friendly, knowledgeable staff (which is extremely helpful). And a wide range of QUALITY products. Good news for bargain shoppers too, you can come in and quite literally get a deal on something different every. day.Not to mention, they like to give back! Hat/glove drives in the winter, canned food drives, always accepting donations for all kinds of different charitable organizations, I’ve seen them do it all!This is where I’ve frequented for the last 2.5-3 years. I strongly recommend going in to check it out if you haven’t. But don’t take it from me, go in and experience it yourself!
    Tara T.
    Tara T.
    1703900433
    Out of all the local dispensaries, The bontanist has been my favorite. The employees are always super friendly and informative. I always feel welcomed and the staff make it a fast and easy process. The deals are also always amazing! Check it out if you haven’t!Bob was an excellent budtender today as well!
    Kristen K.
    Kristen K.
    1703813671
    I’ve had nothing but positive experiences here. The inside is very clean and secure, the staff is amazing and very knowledgeable. My first visit, I met Gary and he took his time explaining different strains to me and what they are best used for, and honestly he’s been a big help ever since. I highly recommend at least trying this dispensary out.
    Sabre F.
    Sabre F.
    1702213844
    I absolutely love this place!! The atmosphere, the people, the staff. I’ve never been disappointed. If you’re ever in there just ask for Gary, he won’t steer you wrong. He’s able to answer any questions relating to products and will give you his honest review. He’s very professional and has superb costumer service skills!!! I’d recommend anyone and everyone to come to the Botanist for all your cannabis needs.
    Chris H.
    Chris H.
    1702099877
    From starting at the front door smiles and greetings from security, the receptionist was very welcoming. Going into the sales room great atmosphere , tenders are very nice and helpful, always smiling and uplifting easy to get along with and answer any questions. To finally checking out and making sure orders are always complete and transactions are satisfied. Always a pleasure to come here for my needs.
    Jasmine T.
    Jasmine T.
    1701574939
    I’ve been coming here for about a little over a year and it definitely has the best staff. Everyone is very professional and even if it’s a good day or a not so great one Gary always puts a smile on my face and actually asks about your day. If I could rate more stars I would !
    Shonna F.
    Shonna F.
    1700187231
    The curbside staff Courtney, Dave, Jess and of course John are absolutely the best, most friendly, professional, upbeat people. They are always patient, and answer any questions with grace. John, the security officer, is very vigilant, friendly and makes you feel safe at every visit. These guys/gals keep me coming back, and leaving with a smile.
    Miranda C.
    Miranda C.
    1700087454
    I’ve only had good experiences at The Botanist. The curbside pickup is so convenient. I’ve used that option twice and it was quick and easy. John was super kind and helpful and gave me the info for the loyalty program. Chris was polite, quick and efficient. I recently had an awful experience at Zenleaf that left me not wanting to go to any dispensary, so curbside is a great option.
    Chad F.
    Chad F.
    1698980782
    The Botanist in Canton, Ohio - Where Expertise Meets Compassion in Cannabis CareNestled in the heart of Canton, The Botanist stands as a beacon of excellence in the realm of medical marijuana dispensaries. From the moment you step through its doors, the atmosphere is one of professionalism, compassion, and a commitment to patient well-being.What sets The Botanist apart is its exceptional staff. Knowledgeable, approachable, and dedicated, the team embodies a rare blend of expertise and empathy. They take the time to understand each patient's needs, offering personalized recommendations and guidance. Their unwavering commitment to ensuring a positive experience for every visitor is evident from the warm welcome to the insightful consultations.The ambiance within The Botanist is inviting and comfortable, fostering a sense of ease and understanding. The layout is well-organized, making it effortless to navigate the variety of products available. Speaking of products, the dispensary boasts a premium selection of high-quality cannabis items. Each product is rigorously tested, ensuring potency, purity, and consistency, catering to a diverse range of medical needs.The Botanist not only provides top-notch products but also serves as an educational hub. They offer resources and guidance on various strains, consumption methods, and potential benefits, empowering patients to make informed decisions about their health.In conclusion, The Botanist in Canton, Ohio, is a paradigm of excellence in the world of medical marijuana dispensaries. With a caring and knowledgeable team, a calming atmosphere, and a premium selection of cannabis products, it stands as a pinnacle of exceptional service and quality care. Whether seeking relief or guidance, The Botanist is a place where expertise and compassion converge to provide a holistic cannabis experience.
    Kris H.
    Kris H.
    1698952345
    I love the curbside service. John is so nice and the associates are always friendly and don't mind answering questions that I may have even though I'm not in the store. Keep up the great work!!!
    B E.
    B E.
    1698263782
    Not a great experience today. There must’ve been something wrong with the chip on my debit card and the ATM would not accept the card . I approached a guy with brown hair, white shirt. I told him my chip wasn’t working in the ATM. He replied twice “okay?” An attitude like what do you want me to do about it? Completely rude about it, talking to me like I’m stupid. “Sorry, our card machines are down , the atm is the only option.” was a response I might have expected. I spend good money at this dispensary weekly, I pointed the man out and expressed my experience to another employee. I used the little cash in my wallet to grab something and I will not be returning. I manage a store myself and pride myself in customer service. Incredibly disappointing the attitude he had for absolutely no reason. My eyes got big, I completely did not expect him to talk to me like that. Unfortunately, one bad experience can cost a customer.
    Theresa
    Theresa
    1697651111
    Great company! The curbside pickup is my favorite part the experience. John & Chris are super friendly and helpful. The entire staff is very knowledgeable
    Hilary P.
    Hilary P.
    1695914892
    Staff here is super professional, educated, and helpful. Their curbside service is quick and easy to use. Much more organized than other places I have tried in the area. John is always here to help and it’s nice to see a familiar face who remembers me every time 💕 Jessa helped this particular visit and she was super friendly as always. I travel the Midwest quite a bit and I can’t recommend a better place in the state of Ohio.
    Cody M.
    Cody M.
    1695412837
    Gary is always super helpful. And I don't mean once or twice. Been going here for quite a while and I've not had a single complaint. Gary is super knowledgeable and helpful when discussing medication. I simply don't go to other dispensaries and it's 100 percent because of awesome staff, great products at am amazing price. If your looking for a dispensary, this is my choice
    Jennifer L.
    Jennifer L.
    1694560182
    Fantastic staff! Mark was amazing with his assistance. He pointed me in the right direction before I even knew what I wanted. He was very patient and knowledgeable about the products. I couldn't have asked for a better visit. I love The Botanist, it's my go to dispensary. Thanks guys, for everything always.
    Steve S.
    Steve S.
    1691686151
    *NEW UPDATE* to drop it to 4 stars. Vape prices no longer reasonable. Sales on non-existant items. Online ordering and curbside is sketchy.*UPDATED* to give 5 stars. Thanks, in part, to more competition, the prices have gotten a lot better, especially vapes. Now, best prices for vapes. Great job!*Prior review*The bad: vape prices are outrageous.The good: flower usually has at least one good sale going on. Customer service is great. Curbside is quick.Except for vapes, highly recommended.
    Bob T.
    Bob T.
    1691446506
    I will never shop there again. I don't know how many times I put a reservation in just to drive all the way there and be told that they are out of the product that had reserved in advance. I see reservering something doesn't matter to them..
    Nexx
    Nexx
    1691169918
    That dude Chris up front very professional and I feel like he deserves a raise
    Ryan C.
    Ryan C.
    1689953337
    This would be a 5 star review because i love thier curbside but I'm just so frustrated with them they never have the right THC % listed online I know the BOP allows a 3% variance but they abuse this it literally takes less then a minute to change the THC% on Jane as new batches come available. It's a very sketchy sales tactic to move lower thc products. I always ask them to call me if the THC is different then what is listed online alot of time they don't and the even more frustrating thing is you cannot change curbside orders even if you call in ahead of time then blame it on the board of Pharmacy which is a complete lie. So i wait for my alotted time they only allow you 15min window (where zen lets you pick up anytime) then If something is wrong I have to park and go in regardless.They finally started offering some really good deals once the new dispensary started getting built next door....
    Jacob B.
    Jacob B.
    1688496166
    This place is absolutely a fantastic place to get your medicine. I have gone here plenty of times and everytime they are so nice and kind. The team at the botanist always has a smile on their face, and they are FAST and EFFICIENT 💯💪Thank you to the whole botanist team and special thanks to Gary. Thanks for all the extra knowledge on cannabis. You rock man💯 If you are having troubles finding the perfect strain, ask for gary he is a very educated of the botanist team.
    Steve S.
    Steve S.
    1688055861
    *UPDATED* to give 5 stars. Thanks, in part, to more competition, the prices have gotten a lot better, especially vapes. Now, best prices for vapes. Great job!*Prior review*The bad: vape prices are outrageous.The good: flower usually has at least one good sale going on. Customer service is great. Curbside is quick.Except for vapes, highly recommended.
    steph D.
    steph D.
    1683768801
    they'll switch you out quick I ordered 28 percent went picked it up it was 21 percent I called and they said it can be anywhere within a ten percent gap difference in what they give you and its within their policy i'm just going to go to zen leaf from now on where they tell you the percentage is right before they put it in the bag
    Rhonda A.
    Rhonda A.
    1679888541
    My experience with The Botantist has been great. I'm always greeted with a smile. The employee's are all knowledgeable about the products. I also get great suggestions from the staff. Thanks everyone for the great customer service 🤗
    MrJPBrandon
    MrJPBrandon
    1678817865
    HORRIBLE experience everytime I shop here. If you preorder, before you get there, expect to still wait half a hour while the workers are giggling clearly high.
    David N
    David N
    1675705214
    0 stars for customer service. i was considering quitting due to the lack of real quality. today i was not paying attention and they sold me ground trash. i don't buy ground trash. thank you for giving me the final push over the edge to quit. i need my money worse than you or the state. have a great time trying to sell the garbage to someone else. i will never be back. if they didn't change employees every other day they might know their customers. i have been going in there since the beginning of them opening. after their phone tender argued with me about points, that i had to bring to their attention, and still after i did they would not admit their mistake, and then actually admitted i was right but would not listen to me telling them they were wrong. disrespectful and rude phone tenders, a no return policy once you walk out the door even if you never opened it. what happened to the gasolina you could only get 1/10s of? it was real marijuana. i suggest shopping somewhere else if you are going to purchase without surprises. you won't have to worry about kicking me out over your incompetent staff starting arguments over anything dealing with this process. I GO THERE TO RELIEVE STRESS, NOT GET IT.
    david W.
    david W.
    1675360284
    Coming from a 90’s kid that has uses “flower” for pain for many many years. This was one of the best shopping experiences of my life. I can’t remember the name of the lovely young woman who assisted me. But she was terrific. Just a great great experience and learned some new things about “flower”.
    Steve S.
    Steve S.
    1675185783
    The bad: vape prices are outrageous.The good: flower usually has at least one good sale going on. Customer service is great. Curbside is quick.Except for vapes, highly recommended.
    Daniel B.
    Daniel B.
    1674157059
    Highly recommend! I will not write a huge review because most don’t like to read that long. I want to say thank you to everyone that works at the Botanist. I have always been treated well, my questions are always answered without anyone making me feel dumb or unknowledgeable. I am new to medical marijuana because pain management doctors only care about their license these days. I had an incident with a gummy that had never given me a reaction before. I contacted them via Facebook and I must say the customer service is outstanding. They went above and beyond to find out of the ingredients had changed or if the CBN levels changed to make me have a reactions. Nothing had changed. I am under a lot of stress do to a recent loss of my mother so we all are guessing it’s my body’s was of dealing with my stress not the gummies. They even offered to send me a little something for “my troubles”. I am blown away by the he kindness and support from the Botanist. I have been to other places and have been treated horribly and never answered my questions rather because they didn’t know or didn’t care to help. I will not be going anywhere else for my medical needs except the Botanist. Thank you, again from the bottom of my heart.
    Bryan H.
    Bryan H.
    1670295074
    I online order every time, its a waste of time most every time. Last time was MY last. I waited twenty five minutes ( No big deal) I watched 4 people come in after me without online orders make order's get called before me. Cashier finally calls my name she ran my card once, and said I gotta get money out atm. I told her I don't really have the extra $3.50 . So she put my order away and calls up someone else. I HAVE EPILEPSY And had Siesures Last weekend, because I depended on them. And was denied 😔. I don't mean to be rude but they should be ashamed to be affiliated with the term medical.
    Tasha W.
    Tasha W.
    1669048217
    For one it definitely needs more diversity. Erin should check her attitude before she clocks in because she is very rude to certain customers. Other than that great prices
    BigDaddy 7.
    BigDaddy 7.
    1668872962
    Friendly and knowledgeable staff. Always a very chill atmosphere. I’ve been to a few different dispensaries and this one is hands down the best I’ve been to so far.
    Tyler T.
    Tyler T.
    1664912842
    Was literally 2 minutes late for my curbside timeslot (I live 20 miles away) so they made me come inside despite no one else waiting for curbside. Which in turn made me late for work. They could try and be the least bit understanding towards their customers. But they clearly don’t care.
    Mike J.
    Mike J.
    1660398122
    I have to say i was a little nervous going here not knowing anything about the business. What a great experience though. Everyone was very helpful and nice such great energy here and a huge shout out to Trizton the young man that greets you at the door. He remembered me from my first visit and greeted me by my first name WOW it blew me away with that. i highly recommend doing business here
    Lexi
    Lexi
    1658266767
    First time I have ever been to a dispensary and I’m so glad I chose the botanist. Everyone is so friendly and welcoming. Not to mention knowledgeable and actually care about what product will benefit you. I didn’t feel judged or pressured to purchase anything. As far as other reviews saying prices are high, I feel they are reasonable considering you are get legit products and not something that could be laced. As far as the building itself, very clean, organized and well displayed. Special thanks to Erin for responding to my emails to prepare me for my first visit. You guys are great and I will be back!!
    Vince G.
    Vince G.
    1658194261
    These people just alder be whoever they want first. It doesn’t matter if you come first or not. Kinda ridiculous this has been going on for two plus years and still management hasn’t done a single thing to fix it. I always have to wait for my orders even when their online orders. What’s the point in making an online order that’s suppose to be faster if it takes just as long as making a regular order. And why do the front and back people talk so much when they have customers to serve?
    Sharon B.
    Sharon B.
    1657833530
    Great people. They know their stuff. I am not quite happy though with the quality of the product. The flower is fine. This is the third time I have found stems in the containers. I have saved this one and I have taken a picture and it is attached That Interferes with the weight and the amount were being sold for the price that we pay. If you could look into this matter I would appreciate it. Thank you so much! Other than that you guys are amazing. I prefer to come all the way down there as opposed to the one in Akron which I’m closer to but your facility is nicer.
    Katrina (.
    Katrina (.
    1657656101
    My husband and I visit here VERY frequently 💚 it's a beautiful and clean facility, staff is very kind and they're usually quick. We like to order online and go pick-up😊UPDATE: My husband and I have been coming here for about 9 months now and this is THE BEST DISPENSARY EVER! The customer service is OUTSTANDING! The facility is beautiful, clean, organized, helpful, etc. The staff is ALWAYS kind!! Always helpful! I came in crying today from an anxiety attack for the 1st time there and they made me feel like FAMILY!💜💖 The products they have here are exquisite! So many different options and they update items and deals daily/weekly! We LOVE it here! I 100/100 recommend!❤💜💖
    The botanist down in Canton to me is a lot better set up inside for sales in have good technique for displaying their products, as compared to the botanist store down on summit Street in Akron.
    Joy G
    Joy G
    1653151815
    So much faster than EVERY OTHER PLACE most of the time! Nice sweet and funny Very organized!! And run well
    Lisa H.
    Lisa H.
    1650389352
    Love them. They’re very nice here. They were a lot of help with my questions.
    Rodney K.
    Rodney K.
    1648850315
    I worked with Chris today at the Canton location and he was simply amazing. He listened patiently and answered all my questions without any frustration. Greatly appreciated!
    Zack W.
    Zack W.
    1647730335
    This is the most professional not to mention the quickest dispensary. The people are awesome. Love everything about the botanist.. but..... THE PRICES AND SALES suck. They are priced higher than everywhere else and their sales are non existent. Today for instance they had three items on sale. 3/400. I only go here because they are close and open the latest. But I do try 3 other shops first.
    Ashlee L
    Ashlee L
    1646401573
    First time at a dispensary and it was a great experience, I'll be back. Everyone was super kind and encouraged any questions I had. If I didn't understand it 100%, they gladly explained further. Good measure of security. Lots of options. Good atmosphere. Decent prices.
    Darla T.
    Darla T.
    1645271570
    I drive from Akron to go here, very nice dispensary!!! Their wait times are half the time of Blooms if you're in a hurry I recommend going here...bigger selection as well in my opinion
    James H.
    James H.
    1644286300
    My second medial dispensary experience. I liked the look of the facility, very modern. Products are reasonably priced, and of the highest quality. The online ordering for pickup was very convenient. It has definitely become my go-to place for medical marijuana in Stark county.
    kenneth C.
    kenneth C.
    1642542296
    I enjoy coming to the botanist the people are knowledgeable and friendly.However I have no idea who they have taking the phone orders!!!! If I wanted to wait a half hour to place an order I would just come in without calling ahead.Seriously however whatever the problem is.It’s cool I’ll just go to Zen leaf or Bloom!Get someone who’s going to answer the phone and take my order!And dont tell me it’s because you’re busy!!Seriously do you want my business or don’t you I have no problem taking my business elsewhere
    Curtis G
    Curtis G
    1639310235
    Everyone is very knowledgeable and helpful. The service is very quick. I’m usually in and out from an online order within 5 minutes. Much faster than the competitor's. They are even quick when I order in the store. Excellent job everyone.Thank you! Curtis G.
    william J.
    william J.
    1639137858
    Super clean and organized. No wait even with the busy time of the day. In and out within 5 min. Staff are no nonsense and direct and to the point to get you what you need and on your way.
    Lexi J.
    Lexi J.
    1637625553
    Very intersting and everyone was very friendly. I have been going here for almost a year now and it is the best place to go in my opinion. The staff is always friendly and super helpful on recommending what might be helpful or what I might like. They are pretty fast at getting my order out to me even if I didnt order ahead of time and even when they are busy. And a huge thank you to Paige, David, and Chris for being super helpful and efficient tonight! Will continue to go back!!!!
    Vince G.
    Vince G.
    1636312020
    These people just alder be whoever they want first. It doesn’t matter if you come first or not. Kinda ridiculous this has been going on for two plus years and still management hasn’t done a single thing to fix it. I always have to wait for my orders even when their online orders. What’s the point in making an online order that’s suppose to be faster if it takes just as long as making a regular order. And why do the front and back people talk so much when they have customers to serve?
    MISSMARIE “.
    MISSMARIE “.
    1636156004
    I love getting my medical supplies from them. They're always helpful and the shop is very secure. Plus the discounts and prices are great.
    Chris H.
    Chris H.
    1634334026
    What a great experience. I told them about my pain and anxiety and how much I wanted to spend and they spent an hour with me and got me set up. I'm going back.
    Lindelle S.
    Lindelle S.
    1633596380
    Very helpful, efficient, friendly and quick. Pretty good selection for Ohio. New products added regularly. Have had medical card for 2 1/2 months. A lot of trial to find out what methods, strengths, and combinations work best for you. Insurance does not cover. Pricey (CASH ONLY) and have to shop often depending on how often you use and strength.
    It was a little hard to find but once we did the customer service and selection was excellent. Look for the giant concrete awning and you will find the sign. It was my very first time and I will absolutely be going back.
    michelle C.
    michelle C.
    1628619654
    Excellent service. Lowell was very thorough and explained everything to me.FYI: If you're a Veteran or on Social Security disability, SSI, indigent, there is a form that you get from them that you send to the State of Ohio Board Of Pharmacy, that will entitle you to a 25% discount on every purchase. 🙂
    MnP V.
    MnP V.
    1628296373
    Edited 1.14.2021I am NOT an employee as has been stated by a someone posting.I am a faithful client.I'm grateful for this place.The bud tenders are very patient. I've only had a complaint about 1 and it was handled.Edited 06.21.2021 Lowell is thee BEST and MOST informative bud tenders. I tell him problem, he tells me best strain. He could train others #ijs
    Bxg H.
    Bxg H.
    1628178382
    Great customer service ! I feel very comfortable entering the botanist , I can always expect smiles and a good attitude from each and everyone of the staff members. I had David check me out today, and it was great! He had such a great attitude, talked to me like a normal human being and actually helped me out with my purchases. Great people all around !
    MnP V.
    MnP V.
    1624314434
    Edited 1.14.2021I am NOT an employee as has been stated by a someone posting.I am a faithful client.I'm grateful for this place.The bud tenders are very patient. I've only had a complaint about 1 and it was handled.Edited 06.21.2021 Lowell is thee BEAT and MOST informative bud tenders. I tell him problem, he tells me best strain. He could train others #ijs
    Jane J.
    Jane J.
    1621304387
    Today was the first time I had the pleasure of going here and I already can’t wait to go back! Everyone here was friendly and helpful and seemed to be happy to be at work and genuinely happy to help me. I have average Joe level knowledge about cannabis. They took their time and explained everything to me to make sure that I was going to be getting the exact type of relief that I was looking for. I’m currently anxiety free based entirely on the recommendations of the staff at the Botanist.
    Sonya D.
    Sonya D.
    1616002840
    I was not here for myself,but the building and surroundings look really nice. I thought it was a bank at first sight. Nice parking spaces and someone great you at the door. Cool!
    Hollie M.
    Hollie M.
    1614735048
    First time here today. A little pricey, but other than that it was quick service, very friendly and professional staff. A rewards or loyalty type system would be a great addition. I will be back...
    Cool shop, not sure why it seems to get a bad rap from people. I was treated great, could have asked a zillion questions without hesitation. Lloyd helped me, knowledgeable about the products and pointed me to his favorites. Typical Ohio, just like the liquor stores in the 70's order from things you can't touch or sometimes see & it comes out the magic window.
    Michelle S.
    Michelle S.
    1611443538
    This location is great. The associates are all nice and super helpful. Only thing I would change for the botanist, in general, is there is not rewards or loyalty program. The prices in Ohio are high and every little bit of savings helps. Not all of us keep the same hours they do and miss out on their discounts or the amount you need to buy to get a small percentage off the total is too high.
    Lisa S.
    Lisa S.
    1609007023
    The staff here are very knowledgeable and caring about the patients. The prices are comparable to other dispensaries in the state of Ohio. They offer online ordering, which makes it easy and convenient to get your medicine. When ordering I recommend using the IHeartjane app. Its free and you can get it on the app store.
    Best place to go for customer service! The whole staff goes above and beyond to help the customer understand the products and how they will effect you. I've been going to the Botanist for over a year now, I wouldn't go anywhere else..
    Chrissy L.
    Chrissy L.
    1605948581
    Well after you get done driving in a circle or two and doing some U-turns to find it due to Google maps LOL!! It's actually a very nice & clean private location as well as very covid19 safe that has an AWESOME crew from the time that you walk in till the very end making you feel welcomed & comfortable and at ease when making your purchases and understanding how the product can help with your needs or wants. Not to bad on prices either. Thanks Guys👍
    Lisa S.
    Lisa S.
    1603793859
    The staff here are very knowledgeable and caring about the patients. The prices are comparable to other dispensaries in the state of Ohio. They offer online ordering, which makes it easy and convenient to get your medicine. When ordering I recommend using the IHeartjane app. Its free and you can get it on the app store.
    Halle M.
    Halle M.
    1601618591
    Very friendly people.They understand what you need. I've never been happier with these group of people
    Michael K.
    Michael K.
    1599929562
    Knowledgeable staff with great product selection.
    Jim H.
    Jim H.
    1599586844
    Always a pleasure. Great group and very knowledgeable and responsible.
    MRae A.
    MRae A.
    1599578078
    Friendly, knowledgeable, personal, went to a couple other dispensaries, staying with The Botonist on Faircrest !!!❤
    Timothy M.
    Timothy M.
    1599064796
    Great people great place to get your medical needs..
    james F.
    james F.
    1598462855
    Wendy's is garbage
    Wesley W.
    Wesley W.
    1597255444
    I love the atmosphere of the botanist. And they always have good products and a wide variety. My biggest find here is actually an employee though. Lowell Thomas is the best budtender I have had so far. His knowledge of the products is outstanding and he is interesting just to talk to. I am very picky about my herb and he hasn't steered me wrong yet. I especially like his knowledge about the different strains. I feel as though I don't even need to do my homework on the relationships of the strains. For example, I feel I can say to him I liked x strain, which is not in stock, and want something like it. He is ready to suggest strain y and is dead on. Thanks a lot Lowell and everyone else at the botanist.
    Greg M.
    Greg M.
    1597157153
    I've been going here for months. Never had a bad experience with product, price, or staff. I read the negative reviews and think that the issues are with the authors of the reviews and not the dispensary. Prices are actually very competitive. Look for sales and specials and you can't go wrong. I've visited 3 others in the area and find myself always heading to the Botanist.
    Tina L.
    Tina L.
    1596009480
    Had an issue and dealt with a really rude manager. This was the second time he was unhappy but this time he was straight rude. For the most expensive shop they better work on their customer service. Not going back.
    who M.
    who M.
    1595975253
    The most worthless dispensary around. Don't waste your time or money going here. There are way better options around the area with better customer service and products.
    Joseph
    Joseph
    1594997886
    I am treated with respect here. They are well managed and I am able to get in and out quickly. The staff are kind in their demeanor. I feel safe going to this location away from the city. They have a nice display of products (packages) from the top Ohio cultivators. Everyone is respectful of the public heath issue and wear masks and gloves. One complaint, INVENTORY. Where are the 1 g vape cartridges where are the 1/2 ounce and whole ounces. Products that are small quantities cut us short on our days. I can get a 1 gram vape cartridge and I can get a 1/2 gram vape cartridge and they both equal ONE Day. Please provide more inventory that allow PATIENTS (not recreational users) to have medication every day and not run out... ever run out of medication that you need? Not fun.
    Christine M.
    Christine M.
    1594860235
    They're always friendly and helpful. I come up from Uhrichsville to see you , every month!
    jennifer K.
    jennifer K.
    1594511505
    Friendly people, good products, and love how they have tried there selfs to help when buying.
    Joseph
    Joseph
    1594407003
    I am treated with respect here. They are well managed and I am able to get in and out quickly. The staff are kind in their demeanor. I feel safe going to this location away from the city. They have a nice display of products (packages) from the top Ohio cultivators. Everyone is respectful of the public heath issue and wear masks and gloves.
    Diann B.
    Diann B.
    1593205258
    This was my first time. Everyone was exceptionally nice. I asked questions and was answered with politeness . I was nervous and they put me at ease right away. Thanks to them for making my first time pleasant.
    Josh B.
    Josh B.
    1592776867
    Great people, products, and service, even during the shutdown always had my orders correct and on time, thank you!
    Jaime S.
    Jaime S.
    1591665259
    Very first time in the store or any dispensary for that matter and everyone was kind and helpful throughout my entire experience.
    Sherry H.
    Sherry H.
    1590868095
    Very nice on the phone, brought out stuff to the car in a timely matter. Great place!
    Doejah K
    Doejah K
    1590622502
    Thank you for creating a safer way to pick up our meds! I am impressed by whom ever came up with this idea of curbside pick up.. I hope other dispensaries do this too. Way to lead the pack, I will probably go here exclusively for my med pick ups cause I do feel safer doing it this way... fellow customers if you are interested in a “new way” to receive your “MaryJane” . You gotta try this place, its like ordering carryout 🤭🤗 .. minimal amount of contact.Update: Still coming here even though everyone else is now doing curbside pick up.. which Is pretty convenient. I come back for the consistency on prices and product. Also Erin? (I think that was her name) keep up the great work on patience with us ordering our products over the phone and your kind personality .
    This will take a moment to explain, but hopefully this review will be helpful for those who rely on dispensaries for serious medical conditions. The Botanist was the first dispensary I went to in Ohio. It was not long after they opened, and at the time I had frustrations about pricing and limited supplies. It's hard to say whether or not the staff was knowledgeable about medical conditions back then, because you can't make worthwhile recommendations with a minimal line of products. As dispensaries opened closer to my home, I took my business elsewhere. Let me just say that The Botanist recently won my business back in a big way! When the COVID crisis hit, the dispensary closest to my home totally abandoned their patients!! They switched to curbside services only, which was fine, but their phone lines were busy for nearly a week; then they closed for 4 days, only to reopen for half a day, then finally announced closure until further notice. The next nearest dispensary responded to this unprecedented crisis by raising all of their prices and pushing product that tasted like it was harvested when Nixon was president. I finally decided to drive an hour and 15 minutes to get to The Botanist and am so glad I brought my business back to them. Erin took my order and she was amazing in every possible way. She listened to me cry about poor treatment at other dispensaries, was patient through the ordering process, made outstanding suggestions based on my conditions and the amount I could afford to spend. She was so great I asked how I could let her boss know what outstanding service she provided. A bit later I pulled up, and received my order immediately. The products were fresh and of high caliber as far as potency and effect. I am taking the time to write this both as a thank you to Erin for being so helpful in my hour of need, but also to share this info w/ other patients. I had no idea how terribly these other facilities would treat their patients until this unexpected crisis hit. The Botanist truly deserves to be commended for continuing to operate efficiently, and providing consistent care to their customers. If you are looking for a dispensary to call home, I can assure you from experience that you will be in good hands if you select this business to meet your needs. Thank you again! (Kristen)
    Doejah K
    Doejah K
    1586814959
    Thank you for creating a safer way to pick up our meds! I am impressed by whom ever came up with this idea of curbside pick up.. I hope other dispensaries do this too. Way to lead the pack, I will probably go here exclusively for my med pick ups cause I do feel safer doing it this way... fellow customers if you are interested in a “new way” to receive your “MaryJane” . You gotta try this place, its like ordering carryout 🤭🤗 .. minimal amount of contact.
    Laurie W.
    Laurie W.
    1585941721
    Very friendly and knowledgeable staff. They have been so helpful explaining the different products and helping me to find what might work best for me. The dispensary is very clean and organized.
    This is an AMAZING staff and I’m glad the Canton store was up and running as early as it was. I’ve been a long time customer and am happy to keep calling this place my spot. Thanks for having such an awesome team! (Don’t take prices out on them. Take your concerns to the State or Ohio as they’re the only ones who can and will change what you get or what it costs.)
    Kia A.
    Kia A.
    1580492839
    The Botanist Canton... beautiful, simple, and professional building! The product choices are vast and they have jars to view and smell. Every time I come in I receive a very friendly greeting by seemingly everyone, then am helped by any of the knowledgeable bud tenders. I always feel happy, calm, and at peace with my medication decisions. They are my absolute favorite dispensary!!! I’ve been to several others and consistently go back to The Botanist Canton because I know the quality of the employees/product and price are continually unsurpassable.Thank you Botanist ‘family’ for helping me be the best me.
    Kassady O.
    Kassady O.
    1554504261
    Expensive, but highly effective. Staff was very helpful and friendly. I even got 2 high fives!!
    Brain B.
    Brain B.
    1547863266
    Ignore the 1 star reviews, they are from people who didn't make enough time to wait. People show up hours before they open. This is a pretty big deal you didn't think you would be the only one to show up did you? The staff was very kind and helped direct people with walkie talkies and a number system. They have to close on the dot so people were turned away the 1st day but you keep your ticket and come back the next. I had 2 wait 5 hours on the second day. They were very nice to offer heated seating in a tent with hot chocolate, coffee, tea and cider for those waiting. Parking is tight but they had an optional valet. So you go up get your ticket and fill out a patient intake form, be prepared to pay cash have your driver license as well as a printed or digital copy of your Card from the pharmacy board with the QR code so they can scan it. Staff are there to answer ANY questions about cannabis they took groups in 2-6 at a time varying throughout the day. Once you are called to go in you will go inside and hand the admin your intake form. There is a pharmacist on hand to help you with what might help you. as of the second day they had only flower but staff informed that much more is on its way in the coming months. While in the waiting room there is seating and you will be called in through double locking security doors along with a staff member. I didn't get to go back until after 6 but their CEO Dave Neundorfer took us back. It was nice to see a business owner so hands on with opening day. I heard many people complain about waiting that day. I had nothing to tell them this is new territory and you should not be hard on a business to take on such a big project. I had a wonderful experience and talking with staff about the industry as well as their plans to open more dispensaries in other cities like Columbus. The prices were very fair. Ask the staff to explain their pricing they distributed very nicely printed menus that explained THC Content and CBD Content. There is even more information on the labeling of their padckaging. They took 50% off of everything and a 'daily unit'= 1/10 or 2.83 grams we were allowed 7 daily units so as to allow others to make purchases as well so a little over a half oz for under $200 Very fair! But anyway you are taken to the sales floor where they have display cases setup and have a number of items for sale as well. They said they were going to put in a seed bar in the future as well as allow online ordering in the future I believe? don't quote me on that. You talk with some very nice ladies at the cash register which will help you make decisions on what you should get. You place your order and it is filled in about 10 minutes. I had such a good time and highly encourage anyone to come to the Botanist.
    Lisa S.
    Lisa S.
    1547851872
    The staff are amazing, caring and truly listen to your needs.
    Brain B.
    Brain B.
    1547840154
    Ignore the 1 star reviews, they are from people who didn't make enough time to wait. People show up hours before they open. This is a pretty big deal you didn't think you would be the only one to show up did you? The staff was very kind and helped direct people with walkie talkies and a number system. They have to close on the dot so people were turned away the 1st day but you keep your ticket and come back the next. I had 2 wait 5 hours on the second day. They were very nice to offer heated seating in a tent with hot chocolate, coffee, tea and cider for those waiting. Parking is tight but they had an optional valet. So you go up get your ticket and fill out a patient intake form, be prepared to pay cash have your driver license as well as a printed or digital copy of your Card from the pharmacy board with the QR code so they can scan it. Staff are there to answer ANY questions about cannabis they took groups in 2-6 at a time varying throughout the day. Once you are called to go in you will go inside and hand the admin your intake form. There is a pharmacist on hand to help you with what might help you. as of the second day they had only flower but staff informed that much more is on its way in the coming months. While in the waiting room there is seating and you will be called in through double locking security doors along with a staff member. I didn't get to go back until after 6 but their CEO Dave Neundorfer took us back. It was nice to see a business owner so hands on with opening day. I heard many people complain about waiting that day. I had nothing to tell them this is new territory and you should not be hard on a business to take on such a big project. I had a wonderful experience and talking with staff about the industry as well as their plans to open more dispensaries in other cities like Columbus. The prices were very fair. Ask the staff to explain their pricing they distributed very nicely printed menus that explained THC Content and CBD Content. There is even more information on the labeling of their padckaging. They took 50% off of everything and a 'daily unit'= 1/10 or 2.83 grams we were allowed 7 daily units so as to allow others to make purchases as well so a little over a half oz for under $200 Very fair! But anyway you are taken to the sales floor where they have display cases setup and have a number of items for sale as well. They said they were going to put in a seed bar in the future as well as allow online ordering in the future I believe? don't quote me on that. You talk with some very nice ladies at the cash register which will help you make decisions on what you should get. You place your order and it is filled in about 10 minutes. I had such a good time and highly encourage anyone to come to the Botanist.
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