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The Citizen Dispensary in Lorain, OH

Chris A.
Chris A.
1720291110
Prices went from $50 in 2021 to $25 30-35 and were finally here back to what I was introduced to that potency in 2021... was fire then out of nowhere their prices decreased, I wasn’t too fond of the price drop it meant low quality and left overs. Klutch is top tier top shelf. The whole $25 was junk and not funk! Had too many strains and the leftovers were to make concentrates all the different new strains come out in 2022-2023 it is what it is. It’s good their back on it.Quality is all I care about.Yo…… it’s definitely hitting and not missing with these pods that are fully packed it’s almost shocking and look they’re back on their A game. Much love definitely pods and flowers matches what their true definition of quality crafted from ours truly Klutch.read more
Brady V.
Brady V.
1719705031
This company used to be great. Now they are going rec they raised prices of all pods to 60$ to take advantage of... people. They used to be 25$ for close to a gram pod which is a fair price. Watch how many bad reviews, and customers you lose because of this. They try to say it was because of covid they lowered there prices and made them more affordable.read more
Tony W
Tony W
1719155027
Klutch was 5 star. Until they got greedy. With recreational around corner they have been steady raising the prices... for the past 6 months. No deals, up to 48 for a 10th, that's ridiculous! They're costs come down as they grow more and sell more.. our price goes up? If it wasn't for the medical patients Klutch wouldn't have built a brand. Now raise the prices on us?read more
Zachary D.
Zachary D.
1717612625
I wish I could rate more than 5 stars!!! This place has such an inviting and comfortable atmosphere. I am so happy to... call it my new go to spot! The quality of the flower is the best I’ve seen in the program and the employees are super knowledgeable and friendly. Prices are high, but prices are high everywhere! Quality over quantityread more
Desiree B.
Desiree B.
1715958121
Unless there is a sale going on, their prices have been horrendous lately. There haven't been any good sales since... their 4/20 specials. $48.50 for 2.83 grams of flower is insane! I'm very disappointed. Almost everything else has been wonderful about this dispensary. I love the drive thru and the employees here are always nice to me. I just haven't liked their selection lately and their prices have been so high that I can't afford to buy anything from here anymore. I can't justify the high price point without the quality. Klutch brand is usually good but it's always overpriced unless they have a sale. I have been disappointed by my last few purchases. Attempting to save money, I chose other brands like Pure Ohio and Good Green and I was very disappointed with the effects and the amount of stems in my flower from both manufacturers. Until they have better deals or make their flower more affordable, I won't be back.read more
Wanda F.
Wanda F.
1713834281
This was such an awesome experience at the citizen by Klutch! Very helpful and kind! Everyone there has knowledge they... are more than willing to share. I have never experienced anything like it at any dispensary I have been to. The place is also beautifully done and so clean! It was a lovely experience. This is definitely my new go to for a dispensary from now on!!read more
Stephen J.
Stephen J.
1712861824
Staff here are amazing and I have nothing bad to say about them or this location specifically. However I have noticed... some less than patient-forward business choices and am incredibly disappointed with who ever higher up the ladder is making them. Wonderful location but I would not recommend relying on this location for daily medication.read more
Richard E.
Richard E.
1712448261
Nice and extremely clean, dispensary. Extremely friendly staff. There was a large selection of product here from... multiple growers and processors. Check in was quick even for my first time there. You place your order on some touchscreen computers and in a few minutes your name is called and you verify the order, pay and go. Prices seemed a little high even with discounts but this is more of an Ohio issue than a dispensary one. But still it was on the high side. Me too in a little bit.read more
bryan fraley J.
bryan fraley J.
1708291677
Every trip to this store is always a pleasure. Wonderful store front kept very clean with tremendous staff. I honestly... feel like family when I walk through the door. Had a great experience this afternoon being educated about a product where I was treated with patience and care like a good doctor would while explaining a new treatment plan. Will absolutely continue to frequent this location!read more
H S
H S
1707759979
Excellent experience full of information, great options, killer good energy, and just... The best people and dispensary... you could ever hope to experience, hands down. Good job keeping it real, The Citizens by Klutch!Everyone here is absolutely amazing and incredibly knowledgeable and super friendly. To Sarah, Brendan, and Momma Bear particularly: You're basically part of my family now! ☺️ ❤️read more
Michael J.
Michael J.
1704642196
Place is awesome. Love the interior and interactive sales floor. Truly one of a kind with the technology they use its... very fun and educational for patients. (I work in the industry) and I tell people to come here all the time it's definitely worth it! Employees are great too and know their stuff! Sarah and Chelsea's were awesome!read more
Justin R
Justin R
1699750283
I’ve been a medical patient for close to year now. I live in cleveland so I usually frequent the dispensaries near me,... but I will definitely be making the drive out here instead from now on. Very nice facility, very helpful employees and most of all great products. Eric helped me find everything I needed, and made sure to guide me in the right direction. Thanks Eric!read more
Chad F.
Chad F.
1698981648
**The Citizen by Klutch - Elevating Care and Quality in Cannabis Services**Nestled in Lorain, Ohio, The Citizen by... Klutch is a testament to the evolution of cannabis care. Renowned for its commitment to excellence, this dispensary exemplifies a harmonious blend of expertise, innovation, and patient-centric service.The defining feature of The Citizen by Klutch is its knowledgeable and caring team. Each staff member embodies a wealth of expertise, guiding patients with a profound understanding of various products and their potential medicinal benefits. They take the time to listen, understand individual needs, and provide tailored recommendations, cultivating an environment of trust and personalized care.The ambiance within The Citizen by Klutch is one of modern sophistication and warmth. The well-designed space offers a welcoming environment for visitors, creating an atmosphere of comfort and ease. The layout is meticulously organized, ensuring easy navigation through a diverse array of high-quality cannabis products. Each item is rigorously tested for potency and quality, catering to an assortment of medical needs, promising reliability and consistency.Furthermore, The Citizen by Klutch isn't just a dispensary; it's an educational hub. The establishment offers resources and consultations to empower patients with knowledge about different strains, consumption methods, and the potential therapeutic benefits of cannabis.In conclusion, The Citizen by Klutch is a pinnacle of excellence in the realm of medical marijuana dispensaries. With an exemplary team, a modern and welcoming atmosphere, and a premium selection of cannabis products, it stands as a testament to superior service and quality care. For those seeking not just products but an enriching, educational experience, The Citizen by Klutch serves as a leading destination for comprehensive cannabis services.read more
Ren E.
Ren E.
1698764582
The staff is always super friendly and very knowledgeable! They answer any questions you have about products and always... have what I need in stock. This is my favorite dispensary in Ohio! Best pricing in the state!read more
Jayke S.
Jayke S.
1696136615
I couldn't ask for any better experience on day one ! Friendly and helpful staff! I got to bring my dog in and On top... of that the quality and consistency is phenomenal , it helps people like myself with medical issues. They have a huge variety to choose from for personal preferences and dosages . Another awesome benefit is the prices are affordable ! I won't be attending any other Ohio dispensaries as long as you guys stay up and running 😄Thank you !read more
Katie
Katie
1694964201
The nice employees at Rise in Cleveland told me about this store. I finally took the drive and was very happy with the... experience. They have a nice selection, good prices and the employees were awesome. I will visit again. Thanks!read more
Stephen A
Stephen A
1692365369
This dispo is worth the drive if you’re in Cleveland. Best I’ve been to since arriving from CA. The aesthetics of the... facility are very nice and welcome you. From there, the staff is top notch. Super friendly and chatty which can be a rarity in these parts so very refreshing. Literally had an entire week turned around by stopping in there and just a random act of kindness by a staffer that she has no idea what she even did. . It’s the little things. When it comes to products, apparently Klutch is the best producer in the state so makes sense their products are on point. Was happy to see they also had an LA company that I trust in Roach on the cart side of things. Only complaint…. They don’t have a shop in Cleveland but happy to make the drive out there. Y’all are great. Keep up the amazing work.read more
JASON B.
JASON B.
1692293179
My first experience with going to a dispensary was at Citizens Clutch in Lorain. After walking in the door the nice... Lady at the front desk asked me if I wanted a free consolation. I didn't know what to expect but I did it and met Andrew who talked with me for about 30 minutes on Cannabis and the different effects and different options. After the consultation I knew exactly what I was looking for and needed. I would recommend Citizens Clutch to ANYONE! Even patients who went to other dispensary. I live in Cleveland and it was DEFINITELY worth the 30 minutes drive. They have a lifelong customer in me. I tried the product after going home and I was very very happy 😁 Thank you so much Andrew and the rest of the Clutch staffread more
Lisa
Lisa
1690487743
This facility is well worth the drive. Jake, Brandon and staff are helpful and knowledgeable plus super friendly. Love... all the products! You will not be disappointed. The prices are amazing. The facility is off the hook.read more
Jennifer F.
Jennifer F.
1689809890
Super nice dispensary. Ilove that it's interactive and you can learn a lot about the strains that work best for you. ... The staff is very friendly and knowledgeable. Definitely one to check out.read more
Garishly decorated interior with leather couches. Their showroom has kiosks that you can place any item from the... shelves in and instantly get the information for that product. You order from the kiosk and get called when your order is ready. The employee at the register made me feel rushed and undervalued.They have a working drive-thru that I did not utilize. They have more of their brand products than any other dispensary and are usually on sale.The showroom seemed impressive until I realized the same display was copied for each display area.This is the 8th of 9 dispensaries that are within an hour of me and 1 of 4 that I won't return to.read more
Greg M.
Greg M.
1688151299
Was having extreme trouble finishing a certain strain by Klutch but called Erin at citizen and she was so helpful. Even... though they didn’t have it at the time she took her time to help me find what I needed, very blessed to have dealt with her. Top notch staff as far as I’m concerned. I took the time to let management know I appreciated her and her assistance. Apparently she is a top notch employee. Great job guys I am most definitely a citizen customer nowread more
Andrew K.
Andrew K.
1687577288
A great variety of product, beautiful interior and streamlined dispensary experience. The Citizen has secured my... business since the dispensary opened. Truly a one of a kind gem of a store.read more
Jayda D.
Jayda D.
1687389746
This place is wonderful!They offer an easy online ordering system and a quick drive-thru so you don't even have to... get out of your car!They also will take your debit card, so no more ATM stops on the way!!They have specials every day! You can get a full ounce of high-perf, top of the line flower for $200.FYI... Klutch is a grower and they sell their own product plus others. Their product (Klutch) is by far the favorite amongst patients!Ty Klutch!read more
John H.
John H.
1686416619
Best cannabis I had ever for taken pain. I have been all over the states. We are lucky to have these people in Ohio!... Its worth the trip. The service is very positive and best of all, educated on product.read more
valerie F.
valerie F.
1685582638
The Citizen is the best dispensary I’ve ever been to by far. Their facility is gorgeous, the tech is state of the art,... and the quality of the products is just unmatched. Saving the best part for last, the patient care and customer service in general at this place is phenomenal. Everyone is super nice and they are so knowledgeable. They are eager to help in any way and truly want you to have the best experience possible and you can really tell. Give them your business because you won’t be disappointed and they deserve it!read more
Paolo
Paolo
1683144982
Great menu, service, and has an efficient drive thru, but you are missing out. Take a stroll through the inside.... Definitely NOT your average OH dispo--doctor's office feeling. Welcoming and friendly staff. Interactive menus and product information. Get that cozy feeling with the gorgeous hardwood everywhere. It's definitely a vibe. Best to go catch you one!read more
Natalie K.
Natalie K.
1677881543
Germaine made this experience wonderful! He is very friendly and bubbly. I will keep going back because of Germaine and... hope to see him every time! He was very knowledgeable about the products and very professional. Great job Germaine, keep shining!read more
Tabitha N
Tabitha N
1677789390
Overall wonderful experience. All of the employees were very kind and helpful. Chris and Germaine were awesome. They... took great care of me. They explained how everything works and showed me the different products. I would certainly recommend this location.read more
Crystal J.
Crystal J.
1676305076
This is hands down, without a doubt, the best dispensary I've ever been in! The employees are some of the most well... educated, friendly and informative I've experienced. The facility is simply stunning, state of the art ordering system, and warm, welcoming atmosphere. It goes without saying that the products are top tier. This will be my go to dispensary from now on.Oh, and did I mention there's a DRIVE THROUGH? If you're in a hurry this is a great option for pre-orders. They really made me feel welcome and valued, not rushed or like I was just a sale. I can't wait to return!Citizen for life!read more
Babs C.
Babs C.
1675442550
This dispensary is SO much better than anything we have seen in NE Ohio. The facility is done in mostly Klutch black... and gold and when entering, is a sensory experience. Along the walls are kiosks for ordering. Flower jars, bottles, packages etc are lined along the walls and attached to a piece of extraordinarily intelligent wood! You put the piece on a place on a very user friendly kiosk and you learn all about the product and can add it to your order. It is so user amazing. You can also search the screen and add your products without this feature. When done enter your email and they do the rest. Klutch is once again doing it right.read more
emily P.
emily P.
1675010334
Wow. Beautiful, sleek, classy aesthetic from start to finish. They did not overlook any details at this dispensary.... Staff were warm and welcoming. Will surely return, great experience.read more
Next Reviews
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5152 Grove Ave
Lorain, OH 44055

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CLOSED
CLOSED

    Payment Methods:

    Cash Only
    ATM Available On Site

    Dispensary - OPEN

    The Citizen is a medical cannabis dispensary store located at 5152 Grove Ave in Lorain, OH 44055. They specialize in providing high-quality medical marijuana products to patients who have received a medical marijuana card from a state certified MMJ doctor.

    The Citizen offers a wide range of dispensary menu products including flower, edibles, tinctures, concentrates, and topicals.

    With recreational cannabis now legal in Ohio, as this gets implemented The Citizen in Lorain may also convert into an Adult Use Recreational Dispensary as well as support medical marijuana patients. Find out if you’re eligible today.

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    Fill out the form to get started.
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    No Ohio Marijuana Card, no Charge

    What People Are Saying

    Chris A.
    Chris A.
    1720291110
    Prices went from $50 in 2021 to $25 30-35 and were finally here back to what I was introduced to that potency in 2021... was fire then out of nowhere their prices decreased, I wasn’t too fond of the price drop it meant low quality and left overs. Klutch is top tier top shelf. The whole $25 was junk and not funk! Had too many strains and the leftovers were to make concentrates all the different new strains come out in 2022-2023 it is what it is. It’s good their back on it.Quality is all I care about.Yo…… it’s definitely hitting and not missing with these pods that are fully packed it’s almost shocking and look they’re back on their A game. Much love definitely pods and flowers matches what their true definition of quality crafted from ours truly Klutch.read more
    Brady V.
    Brady V.
    1719705031
    This company used to be great. Now they are going rec they raised prices of all pods to 60$ to take advantage of... people. They used to be 25$ for close to a gram pod which is a fair price. Watch how many bad reviews, and customers you lose because of this. They try to say it was because of covid they lowered there prices and made them more affordable.read more
    Tony W
    Tony W
    1719155027
    Klutch was 5 star. Until they got greedy. With recreational around corner they have been steady raising the prices... for the past 6 months. No deals, up to 48 for a 10th, that's ridiculous! They're costs come down as they grow more and sell more.. our price goes up? If it wasn't for the medical patients Klutch wouldn't have built a brand. Now raise the prices on us?read more
    Zachary D.
    Zachary D.
    1717612625
    I wish I could rate more than 5 stars!!! This place has such an inviting and comfortable atmosphere. I am so happy to... call it my new go to spot! The quality of the flower is the best I’ve seen in the program and the employees are super knowledgeable and friendly. Prices are high, but prices are high everywhere! Quality over quantityread more
    Desiree B.
    Desiree B.
    1715958121
    Unless there is a sale going on, their prices have been horrendous lately. There haven't been any good sales since... their 4/20 specials. $48.50 for 2.83 grams of flower is insane! I'm very disappointed. Almost everything else has been wonderful about this dispensary. I love the drive thru and the employees here are always nice to me. I just haven't liked their selection lately and their prices have been so high that I can't afford to buy anything from here anymore. I can't justify the high price point without the quality. Klutch brand is usually good but it's always overpriced unless they have a sale. I have been disappointed by my last few purchases. Attempting to save money, I chose other brands like Pure Ohio and Good Green and I was very disappointed with the effects and the amount of stems in my flower from both manufacturers. Until they have better deals or make their flower more affordable, I won't be back.read more
    Wanda F.
    Wanda F.
    1713834281
    This was such an awesome experience at the citizen by Klutch! Very helpful and kind! Everyone there has knowledge they... are more than willing to share. I have never experienced anything like it at any dispensary I have been to. The place is also beautifully done and so clean! It was a lovely experience. This is definitely my new go to for a dispensary from now on!!read more
    Stephen J.
    Stephen J.
    1712861824
    Staff here are amazing and I have nothing bad to say about them or this location specifically. However I have noticed... some less than patient-forward business choices and am incredibly disappointed with who ever higher up the ladder is making them. Wonderful location but I would not recommend relying on this location for daily medication.read more
    Richard E.
    Richard E.
    1712448261
    Nice and extremely clean, dispensary. Extremely friendly staff. There was a large selection of product here from... multiple growers and processors. Check in was quick even for my first time there. You place your order on some touchscreen computers and in a few minutes your name is called and you verify the order, pay and go. Prices seemed a little high even with discounts but this is more of an Ohio issue than a dispensary one. But still it was on the high side. Me too in a little bit.read more
    bryan fraley J.
    bryan fraley J.
    1708291677
    Every trip to this store is always a pleasure. Wonderful store front kept very clean with tremendous staff. I honestly... feel like family when I walk through the door. Had a great experience this afternoon being educated about a product where I was treated with patience and care like a good doctor would while explaining a new treatment plan. Will absolutely continue to frequent this location!read more
    H S
    H S
    1707759979
    Excellent experience full of information, great options, killer good energy, and just... The best people and dispensary... you could ever hope to experience, hands down. Good job keeping it real, The Citizens by Klutch!Everyone here is absolutely amazing and incredibly knowledgeable and super friendly. To Sarah, Brendan, and Momma Bear particularly: You're basically part of my family now! ☺️ ❤️read more
    Michael J.
    Michael J.
    1704642196
    Place is awesome. Love the interior and interactive sales floor. Truly one of a kind with the technology they use its... very fun and educational for patients. (I work in the industry) and I tell people to come here all the time it's definitely worth it! Employees are great too and know their stuff! Sarah and Chelsea's were awesome!read more
    Justin R
    Justin R
    1699750283
    I’ve been a medical patient for close to year now. I live in cleveland so I usually frequent the dispensaries near me,... but I will definitely be making the drive out here instead from now on. Very nice facility, very helpful employees and most of all great products. Eric helped me find everything I needed, and made sure to guide me in the right direction. Thanks Eric!read more
    Chad F.
    Chad F.
    1698981648
    **The Citizen by Klutch - Elevating Care and Quality in Cannabis Services**Nestled in Lorain, Ohio, The Citizen by... Klutch is a testament to the evolution of cannabis care. Renowned for its commitment to excellence, this dispensary exemplifies a harmonious blend of expertise, innovation, and patient-centric service.The defining feature of The Citizen by Klutch is its knowledgeable and caring team. Each staff member embodies a wealth of expertise, guiding patients with a profound understanding of various products and their potential medicinal benefits. They take the time to listen, understand individual needs, and provide tailored recommendations, cultivating an environment of trust and personalized care.The ambiance within The Citizen by Klutch is one of modern sophistication and warmth. The well-designed space offers a welcoming environment for visitors, creating an atmosphere of comfort and ease. The layout is meticulously organized, ensuring easy navigation through a diverse array of high-quality cannabis products. Each item is rigorously tested for potency and quality, catering to an assortment of medical needs, promising reliability and consistency.Furthermore, The Citizen by Klutch isn't just a dispensary; it's an educational hub. The establishment offers resources and consultations to empower patients with knowledge about different strains, consumption methods, and the potential therapeutic benefits of cannabis.In conclusion, The Citizen by Klutch is a pinnacle of excellence in the realm of medical marijuana dispensaries. With an exemplary team, a modern and welcoming atmosphere, and a premium selection of cannabis products, it stands as a testament to superior service and quality care. For those seeking not just products but an enriching, educational experience, The Citizen by Klutch serves as a leading destination for comprehensive cannabis services.read more
    Ren E.
    Ren E.
    1698764582
    The staff is always super friendly and very knowledgeable! They answer any questions you have about products and always... have what I need in stock. This is my favorite dispensary in Ohio! Best pricing in the state!read more
    Jayke S.
    Jayke S.
    1696136615
    I couldn't ask for any better experience on day one ! Friendly and helpful staff! I got to bring my dog in and On top... of that the quality and consistency is phenomenal , it helps people like myself with medical issues. They have a huge variety to choose from for personal preferences and dosages . Another awesome benefit is the prices are affordable ! I won't be attending any other Ohio dispensaries as long as you guys stay up and running 😄Thank you !read more
    Katie
    Katie
    1694964201
    The nice employees at Rise in Cleveland told me about this store. I finally took the drive and was very happy with the... experience. They have a nice selection, good prices and the employees were awesome. I will visit again. Thanks!read more
    Stephen A
    Stephen A
    1692365369
    This dispo is worth the drive if you’re in Cleveland. Best I’ve been to since arriving from CA. The aesthetics of the... facility are very nice and welcome you. From there, the staff is top notch. Super friendly and chatty which can be a rarity in these parts so very refreshing. Literally had an entire week turned around by stopping in there and just a random act of kindness by a staffer that she has no idea what she even did. . It’s the little things. When it comes to products, apparently Klutch is the best producer in the state so makes sense their products are on point. Was happy to see they also had an LA company that I trust in Roach on the cart side of things. Only complaint…. They don’t have a shop in Cleveland but happy to make the drive out there. Y’all are great. Keep up the amazing work.read more
    JASON B.
    JASON B.
    1692293179
    My first experience with going to a dispensary was at Citizens Clutch in Lorain. After walking in the door the nice... Lady at the front desk asked me if I wanted a free consolation. I didn't know what to expect but I did it and met Andrew who talked with me for about 30 minutes on Cannabis and the different effects and different options. After the consultation I knew exactly what I was looking for and needed. I would recommend Citizens Clutch to ANYONE! Even patients who went to other dispensary. I live in Cleveland and it was DEFINITELY worth the 30 minutes drive. They have a lifelong customer in me. I tried the product after going home and I was very very happy 😁 Thank you so much Andrew and the rest of the Clutch staffread more
    Lisa
    Lisa
    1690487743
    This facility is well worth the drive. Jake, Brandon and staff are helpful and knowledgeable plus super friendly. Love... all the products! You will not be disappointed. The prices are amazing. The facility is off the hook.read more
    Jennifer F.
    Jennifer F.
    1689809890
    Super nice dispensary. Ilove that it's interactive and you can learn a lot about the strains that work best for you. ... The staff is very friendly and knowledgeable. Definitely one to check out.read more
    Garishly decorated interior with leather couches. Their showroom has kiosks that you can place any item from the... shelves in and instantly get the information for that product. You order from the kiosk and get called when your order is ready. The employee at the register made me feel rushed and undervalued.They have a working drive-thru that I did not utilize. They have more of their brand products than any other dispensary and are usually on sale.The showroom seemed impressive until I realized the same display was copied for each display area.This is the 8th of 9 dispensaries that are within an hour of me and 1 of 4 that I won't return to.read more
    Greg M.
    Greg M.
    1688151299
    Was having extreme trouble finishing a certain strain by Klutch but called Erin at citizen and she was so helpful. Even... though they didn’t have it at the time she took her time to help me find what I needed, very blessed to have dealt with her. Top notch staff as far as I’m concerned. I took the time to let management know I appreciated her and her assistance. Apparently she is a top notch employee. Great job guys I am most definitely a citizen customer nowread more
    Andrew K.
    Andrew K.
    1687577288
    A great variety of product, beautiful interior and streamlined dispensary experience. The Citizen has secured my... business since the dispensary opened. Truly a one of a kind gem of a store.read more
    Jayda D.
    Jayda D.
    1687389746
    This place is wonderful!They offer an easy online ordering system and a quick drive-thru so you don't even have to... get out of your car!They also will take your debit card, so no more ATM stops on the way!!They have specials every day! You can get a full ounce of high-perf, top of the line flower for $200.FYI... Klutch is a grower and they sell their own product plus others. Their product (Klutch) is by far the favorite amongst patients!Ty Klutch!read more
    John H.
    John H.
    1686416619
    Best cannabis I had ever for taken pain. I have been all over the states. We are lucky to have these people in Ohio!... Its worth the trip. The service is very positive and best of all, educated on product.read more
    valerie F.
    valerie F.
    1685582638
    The Citizen is the best dispensary I’ve ever been to by far. Their facility is gorgeous, the tech is state of the art,... and the quality of the products is just unmatched. Saving the best part for last, the patient care and customer service in general at this place is phenomenal. Everyone is super nice and they are so knowledgeable. They are eager to help in any way and truly want you to have the best experience possible and you can really tell. Give them your business because you won’t be disappointed and they deserve it!read more
    Paolo
    Paolo
    1683144982
    Great menu, service, and has an efficient drive thru, but you are missing out. Take a stroll through the inside.... Definitely NOT your average OH dispo--doctor's office feeling. Welcoming and friendly staff. Interactive menus and product information. Get that cozy feeling with the gorgeous hardwood everywhere. It's definitely a vibe. Best to go catch you one!read more
    Natalie K.
    Natalie K.
    1677881543
    Germaine made this experience wonderful! He is very friendly and bubbly. I will keep going back because of Germaine and... hope to see him every time! He was very knowledgeable about the products and very professional. Great job Germaine, keep shining!read more
    Tabitha N
    Tabitha N
    1677789390
    Overall wonderful experience. All of the employees were very kind and helpful. Chris and Germaine were awesome. They... took great care of me. They explained how everything works and showed me the different products. I would certainly recommend this location.read more
    Crystal J.
    Crystal J.
    1676305076
    This is hands down, without a doubt, the best dispensary I've ever been in! The employees are some of the most well... educated, friendly and informative I've experienced. The facility is simply stunning, state of the art ordering system, and warm, welcoming atmosphere. It goes without saying that the products are top tier. This will be my go to dispensary from now on.Oh, and did I mention there's a DRIVE THROUGH? If you're in a hurry this is a great option for pre-orders. They really made me feel welcome and valued, not rushed or like I was just a sale. I can't wait to return!Citizen for life!read more
    Babs C.
    Babs C.
    1675442550
    This dispensary is SO much better than anything we have seen in NE Ohio. The facility is done in mostly Klutch black... and gold and when entering, is a sensory experience. Along the walls are kiosks for ordering. Flower jars, bottles, packages etc are lined along the walls and attached to a piece of extraordinarily intelligent wood! You put the piece on a place on a very user friendly kiosk and you learn all about the product and can add it to your order. It is so user amazing. You can also search the screen and add your products without this feature. When done enter your email and they do the rest. Klutch is once again doing it right.read more
    emily P.
    emily P.
    1675010334
    Wow. Beautiful, sleek, classy aesthetic from start to finish. They did not overlook any details at this dispensary.... Staff were warm and welcoming. Will surely return, great experience.read more
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