BURLINGTON, Vt. (WCAX) – On their busiest day of the year, cannabis dispensaries across Vermont faced major technical issues.
Around 12:30 Saturday, Dutchie, the most popular cannabis e-commerce platform in the state, crashed. As the countdown to 4:20 began, employees at Green Leaf Central in Burlington frantically noted sales on a pad of paper. James Lang, the IT administrator for Green Leaf and two other dispensaries, says many customers walked out, estimating thousands in lost revenue.
“The hours leading up to 4:20 on 4/20 in 2024, we were at twenty percent available capacity to make sales,” Lang explained. “It was a nightmare.”
Dutchie came back on a few hours later but service was spotty. It’s unclear how many dispensaries were impacted, though a similar crash on April 4 last year hurt countless dispensaries nationwide.
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