This is one of my favorite places to visit. The staff are so friendly and accommodating to me (I'm hard of hearing, greatly). When you walk in, they acknowledge you. When you walk up to order, they acknowledge you with a greeting and smile. When you leave, they also say goodbye. You literally couldn't ask for a better experience or better product selection. I'm here at least once per week!
Their prices are usually about double that of greenleaf, a half oz here is at minimum $60-$70 where zen leaf is usually like $30-$40. I also ended up waiting almost 45 minutes in the lobby when there was maybe 5 people in front of me. They're incredibly over priced, slow and inefficient. I'm not ever going back here, it's a waste of both time and money.
Easily the most friendly dispensary I've been to so far. And I've had my card since day 2 of the program and been all the way across Ohio to visit the first dispensaries, and this is still my favorite. I even went out of my way to let the manager know that one of their employees does an outstanding job in helping me figure out what i need because i have not seen that before at a dispensary yet. Even the front desk is very welcoming. I wish they were hiring, I would love to work here. 5/5.
Very kind and attentive staff. Very nice comfortable place to sit and wait. I recommend this place highly.
I’ve been to quite a few dispensaries around me, but I always end up back here. The employees are SO kind and helpful! You are treated as if your experience is the only thing that matters. Also, if you have questions, there are many employees there that can accurately answer them. My #1 Ohio Dispensary!! I’d add photos, but photos are not allowed inside.
Love this place never have to wait very long always have what I need everybody's so nice.. super great sales.
I am a little upset that I was talked into buying the Airgraft vapes (love them) but it seems like Zen Leaf has stopped carrying the pods after hyping it up so much.Now what am I suppose to do with a $40 battery?Please get the Airgraft pods back in stock, they are literally the best vapes and I haven't found anything else that compares.Hate leaving a 3 star for this place but I don't know how else to get their attention.Other than that I appreciate this dispensary.Will update review when I check back in a week or two.
First time here they we awesome helped me with my decisions.Will return to this location
Zen leaf has great deals and very friendly staff! Every time I go in they ask me how I’m doing and verify my order with thc %,name and weight! Codie is a great bud tender! She is very knowledgeable and stops to say hi to me even when she is not personally taking care of my order!
Jess usually helps me out. She is compassionate, knowledgeable, and friendly. All the other staff are super great too! Good products at reasonable prices 🙂
Located just across from the air force base this place is great. The inside has a nice sense of design and quality. The staff are always kind and helpful.I've been a regular for over a year now and even with some new places closer I still choose to come to this location because they are so wonderful.I was helped by Alex today and he was great, the conversation with the front staff and the back are friendly and fun. This is one of the most comfortable experiences I can imagine.They put everything into a nice paper bag for privacy and send you on your way.
I've been searching for about a year for something that works for me without any luck. That was until a week ago when I met Codie! She recommended something for me that no one else had. I was so happy to find a type that works amazing for me. Now I can sleep again. Thank you so much Codie! I really appreciate what u have done for me.
An actual review. Place changes owners constantly. Seasoned smokers need to know PRECISELY & check labels, No refunds on their mistakes. Sales prices are only to get you inside, they will charge double and blame vendors. Staff is young so everything is "good" "strong" and "great". Overall it's an Ohio Dispensary in every way. All Products are regulated in strength. The employees are deflated being forced to lie to dying people about quality and price. It jumped high enough in 2 weeks to completely cut out hundreds of sick people. For extra fun, they stopped the Terminal Patient Discount. GREEEEEED at it's finest. No surprise who owns this now !!!!!!!!!!!!!!!! Hopefully the folks who joined this industry to show true love and hope will get out and find another place. Plenty more are coming.This is the only one south Dayton. It won't last forever being a pack of wolves.. One love everybody.
On my initial visit, I met with Codie for a consultation. I really had no knowledge of what I needed. I felt very comfortable with Codie. She seemed honest and frank with me. I discussed what I hoped to accomplish and she recommended some products. I purchased some. Codie did not make me feel out of place at all which is kinda what I expected.
An actual review. Management is outstanding, will go overboard to help you get medicine. Seasoned smokers need to know what they want and check all labels before you buy. No refunds on their mistakes. Sales prices are not accurate ever as store doesn't set prices I'm told, vendors only. Staff is young so everything is "good" "strong" and "great". Lines are common but move fast. ZERO display in store. Know what you want before you go. Nothing but the outside of cabinet doors and young person to ask, "Well, What do you have?" Overall it's an Ohio Dispensary in every way excluding the Management Staff which I found to be extraordinary and the kids that sincerely want to help you feel better.
I’d rather stand in for for hours than go to any other dispensary! The only time they have taken awhile to get to me is because they were busy! Seriously! Common sense people, if they’re busy it’s gonna take them a minute to get to you! Don’t waste your time going anywhere else! Mad River is the one and only dispensary I’ll be shopping at from now on. Big open lobby area for you to relax in and you can go in and actually talk to them about what you’re looking for, etc. (Only stupid part is that you can’t touch the product before you buy it. 🙄 Had to have someone read the labeling on the back for me.)
Great service, knowledgeable staff. Selection leaves something to be desired but that seems to be on trend with most dispensaries recently. Gets busy on fridays so I suggest visiting earlier in the week if you want to be in and out quickly. Overall a nice little shop.
Seems to be some kind problem with new owners. Used to be a good place to go. Now they make you feel like a criminal that really don't need. Week after week you get a different story of what's going on or when can we order line. I give them -2 review Sorry guys but you really#$@!!@@#$%Strawberry Fields Forever
New ownership took something that wasn’t broke and “fixed” it. Have a dispensary 5 minutes away from my home, but always drove to Mad River Remedies because staff was knowledgeable, courteous and fast. They did what they could to get you in and out to carry on with your day. It was Mad River’s strongest selling point. Well the new ownership has put a halt to that. Seems like every time I go there are new hoops for the staff to jump through and a ton of people waiting in the lobby. The staff keeps telling us the new owners are trying to improve the customer’s experience. They have done just the opposite, and it keeps getting worse. Listen to your employees. They know what “experience” your customers are looking for far better than you ever will.
This place went from the best dispensary in town to being the worst. I shop here because of the fast friendly service that USED to set this place apart from the other dispensaries. Now I may as well go to the one closest to my house if I've got to wait anyway.
Customer service has gone way down hill. Sara is especially cold and rude.It use to be really efficient and friendly but now you’ll wait a lot longer to be treated a lot less welcomed.
I’d give it zero stars if I could.Went solely to this location about five times a week for the past two years. They sold me a half filled cart and then told me it wasn’t their problem! They ignored my calls and never got back to me. Cultivator said the same thing. I’m out $40 and have a rotten taste after dealing with their poor management. Employees are great though, trash management though. 🤷🏻♀️Drive the extra five minutes and go to Columbia care, they’re cheaper and they don’t short you.
The atmosphere and budtenders are excellent. I always get polite, helpful service when I'm shopping here.
The atmosphere and budtenders are excellent. I always get polite, helpful service when I'm shopping here. My only complaint is I'm regularly seeing people act up in here and being removed by security. I thought weed users were supposed to be friendly, but the way I see customers behaving in this place tells me the complete opposite. The last time I was in here I saw a patient throw a glass jar at one of the budtenders!
I had a very bad experience with a new female they just hired. I didn't turn my phone down directly when they said to, so I got banned from the store. However, I did turn my phone volume down, I just didn't turn it down immediately, when they said to.
The staff was very knowledgeable, but the music was just a little too loud. I have auditory processing issues, and the loud music was overwhelming, especially for my first time in this store. I wasn’t sure where I was going or what I needed to ask for, and trying to figure that out while battling the volume of the music made for a bad experience. They have good stock, but I may see what other dispensaries carry before I commit to making this my go-to place.
Better living through modern Chemistry.This place is Awesome and I could walk there if I could. 5 Stars all around...
I have been going here for about 2 years now. I don't go anywhere else. Manly due to its staff and flower products. The staff is super intelligent, helpful and caring. They remember your name and what you liked. Deals are always great. Enjoy the experience and freedom of conversation here. I refuse to go anywhere else. When I do it feels unloyal xD. Thank you for being the best👌
They use my preferred name every time and are super helpful. They usually have a sale going on and I never have to wait a long in line. Almost everyone working there is cheerful and happy to help you get the right products in your hands. The new website sucks, hopefully they get it sorted asap.
I've been going here for almost a year. The products are good and service has been great! Until today. I placed an order online, and it came back declined so I tried calling. This place never picks up their phone so I figured I'd just call back to back. 4 times voice-mail the fifth time they picked up but didn't speak to me. Instead she spoke badly about me to their fellow workers and panic hung up when I said 'Hello?'. Now I realize the back to back calls would be annoying but I had questions; and as a person with severe anxiety to be cursed about and hung up on was a horrible experience. I counted the declined order as declined and instead went elsewhere.
This place has awesome stuff very friendly and helpful staff always feel welcomed always great deals
This place has awesome stuff very friendly and helpful staff always feel welcomed
Most amazing first time. I was nervous about what I needed! They're so excited to help with the process was great
Professional and polite. But I will say, they open late,close early and never answer the phone. I have gone here for 2 years and have never spoken to anyone on the phone. They just refuse to answer for some reason.
I love the whole crew at Zen Leaf! I won't even go to any other Dispensaries anymore.. none compare to the fun, inviting, helpful and positive environment that Zen Leaf comes along with.That's my fave Dream Team for Dispensary Stops, Hands Down!
Great deals on half gram carts i love the blueberry "the lab" brand stuff maybe franklin bioscience? Either way i went in for a bunch of the 20 dollar half gram carts and it turns out they had a 20 percent off sale too this is my go to place for the time being plus the flavors so far have been great and very effective. Also at the right time i got some disposables for 12 bucks each with a discount a great place to stock up
This dispensary has the best products in Dayton. The staff up front act like they are to cool to even make eye contact with you, but once you get past them, the bud tenders are friendly. If they only had curbside pickup.....
I had a really great experience. The information and support from the employees was perfection. Thank you!
Solid selection, friendly staff, overall laid-back environment. Would definitely recommend for all your medical marijuana needs.
Great place for your medical marijuana needs. Also the friendliest staff around. They will take all the time you need to answer all your questions.
Friendly staff good prices and the staff is really knowledgeable.
Completely changed since no longer being MRR. Most employees still great, but won’t go back.Menu is not great.
Not a good experience. No shake over 20%THC, and I end up with a bud product I thought I didn't order, and at full price, to boot. You won't see me back until I can order online--- with discounts clearly marked. You have a poorly run store with little inventory. Also, my first time through one of the packaged seals were broken. So, goodbye,
Everytime I walk in there's atleast 1 person walking out upset. I thought it was silly until I experienced it myself. Bought a luster pod starter kit via pre order. Went and picked up. Opened in my car, only to see the pod. So I go back inside and they tell me "oh its just advertised that way. You still need to buy the battery. But we don't carry any right now actually"... so I got tricked into buying something I couldn't even use.. this was Christmas eve, I was already in a hurry and had to drive to Cincinnati immediately after.. Safe to say my neck and back gave me pain all night. Then out of boredom just now I was looking at their site. I noticed they upcharge a lot of things other dispensaries in the area are selling for less.. for example. Right now on PureOhio's menu. They have .8 gram ice cream cake pod from klutch kannabis for 64 dollars. On madriverremedies menu. They're selling the .5 gram one for 64... and it's like that on a lot of their products.
Giving thus dump a one star is very generous they have horrible customer service lady at desk has a power trip to wear a mask. wanna be cop boy cussed at at me and threatened to bounce me out,this was after I went to my truck and put on a mask for them I laughed at his soft azz get over your mask trip losers.Only reason I went there was because it was Sunday and it other dispensaries aren't open, do yourself a favor and go to Beavercreek they have excellent customer service and talk like they have a brain to their customers.Let me add wanna be called the real police on me lmao so riverside calls me and says they don't want me to come back 🤣 don't worry I will never go to this dump again
Great customer service. Friendly staff! My #1 place for my meds for over 2 years!
They're customer service sucks,they are not timely seems understaffed and hike the prices while shorting you. And you can get better elsewhere
Faster than most. Always friendly.
Professional, friendly and efficient staff. Great sales weekly.
Mizz . Justice has probably the best customer service ever!!!!!!. Sweeter than pie 🥧 🙂 Thank you again ! w.maxwelll
The experience is nice, the people are friendly. They even have walk ins which is VERY convenient .. however their price is a bit high. Everything on their menu is 20% more expensive than the surrounding dispensaries. EX: Currently a butterfly effect luster pod at MRR goes for 70$Down the road at columbia care the same pod can be found for 55$.
Was in and out of the place really fast and Cody was really sweet and nice to me I will be going back for sure!
This place has gone downhill after the business was sold. Still okay, but not what it used to be. Staff is still excellent.
Premium dispensary (now Zen Leaf Dayton) with outstanding leadership, knowledgeable / helpful staff, products and prices! The only patients that have issues are the patients that bring their own issues. Be kind, follow the rules, wear a mask and you will have fast and easy service, just like the hundreds of other patients on a daily basis. Two ATMs located inside, cash only. Feel safe with quality security that cares and is helpful. Regular near daily sales. Accepts both walk-ins and pre-orders.
The men there were willing to be kind. The woman working was very rude and mean despite the fact that I had my medical card and every reason to be there she refused me access despite my every legal right to be there. She was dreadful. I honestly am considering taking this to higher claims since there was no legal reason for her to deny me access... I get being petty, but let's be legal and professional about it.
LOVE THIS PLACE MOST OF THE STAFF IS FRIENDLY BUT THEIR ARE SOME THAT ARE VERY UNPROFESSIONAL!! I GUESS YOU HAVE TO EXPECT THAT ANYMORE ANYWHERE YOU GO!! BEST FLOWER AND BEST PRICES IN THE DAYTON AREA!!!
Best customer service experience i could ask for. They treat me well ,I'd highly recommend them 🙂
Best dispensary in the Dayton Springfield area without question. Fast friendly helpful and knowledgeable. All the employees were very friendly and extremely accommodating. It was much more comfortable than most dispensaries I've been to in Ohio. No pressure no rush. A wide range indicas sativas and hybrids lots of great products very fair prices some days you can catch really good deals better than normal. I have to say that I couldn't be happier with my visit. It's the only dispensary I will go to from now on. Check it out he want me to disappointed
Great product selection. Sometimes it's worth the higher price and sometimes it's not. One of a few that are open on Sunday. Great staff and they are always helpful.
Great selection. A little pricey compared to my usual dispensary. It also seems to be lacking the personality and customer service I'm used to. Still all around nice place.
For the most part I love this dispensary because there’s a big enough parking lot to accommodate traffic and there’s actually a real waiting area to sit. However half the time they don’t accept online orders “due to extremely high volume” even when they have two cars on the lot. And they never, ever, EVER answer the phone...
Best service in Dayton area. Even better is that they don't make you wait outside like their competitor on Wayne Avenue. This dispensary actually seems to care the patients.
Professional and polite except for 1 person. He is rude, arrogant and seems to go out of his way to treat people that way. I enjoy going here but may go elsewhere because of this. Absolutely no excuse for this. After reading more reviews, I can tell we are talking about the same person. I can't believe he is still employed here! Complete management failure.
I’ve been going here for a while now. I really enjoy this dispensary over the other local shops. The staff has always been very kind and helpful. Their selection is usually really good. My favorite thing about this store is you will very very rarely ever have to wait in a huge line outside, like some other places.
They are extremely nice and professional. They are also extremely educated with their products. It was my first visit and I knew nothing about any of their products and they sat down with me for a good chunk of time and explains things to me and answered any of my questions. The prices are also really good as well. They have a really good selection. I would definitely recommend this place to anyone and it's the only place that I'm going to go.
!!! I couldn’t believe how rude this worker was being!!! Then their online menu is FALSE ADVERTISEMENT!! The percentage online is higher than when you get the product in person mine went from 29% THC to 23% THC. Not to mention they stuck a sticker with the name of the strain I choose on a bag that was a strain I didn’t want!!!! They do as they please here and act like it’s no issue. Check your stuff when you go here, or BETTER YET SAVE YOUR MONEY GO ELSE WHERE
Place was not well lite. Made you feel like you were there to do nasty things. No one was helpful on any products.Only go there if they have sales.
Informative people, want whats best for the customer
Budtenders are AWESOME and knowledgeable and very informative on products...
Price is a little high but over all nice place.
Coolest drug dealers ever!