Zen Leaf Dispensary in Cincinnati
8420 Vine St
Cincinnati, OH 45216
Hours of Operation:
Mon – Fri 10am – 7pm
Sat – Sun 10am – 5pm
Sat – Sun 10am – 5pm
Payment Methods:
Cash Only
ATM Available On Site
MEDICAL MARIJUANA DISPENSARY
Zen Leaf is a medical cannabis store open at 8420 Vine Street in Cincinnati, Ohio 45216.
Zen Leaf dispensary menu products are available to patients with a qualifying medical condition that have already received their Ohio MedCard.
Medical marijuana cards will be issued by the state following the doctors approval. Believe you qualify, Find out if you’re eligible today.
What People Are Saying
Kevin S.
17:21 14 Jan 23
!PLEASE READAND SHARE! Horrible, rude and obnoxious service. Few of the tenders there treat customers like children.... Has become more of a playground than a medicinal shop. Managers definitely need to retrain a few On how to treat customers. I would not recommend Unless they have a super sale. There are a lot better dispensaries to choose from. But when going ask for MC to be your tinder. She handled it very well in correcting the rudeness of the other employeesread more
Dani P.
18:10 29 Dec 22
They never answer the phone. They also seem to rarely have security on site, which is concerning. Not the best value... but convenient. They don't seem to be ADA accessible either. I've seen wheelchair users struggle to get inside due to the doors being manual and heavy. The staff is friendly,however, the dispensery itself always seems so poorly managed. Also the selection is very much hit and miss.read more
Carla K.
16:36 21 Dec 22
I would give 5 stars cause it deserves it. But I always feel there's room for improvement. So I'll pick the wait... time. But the area to wait is comfy and has great vibes!!! So not to bad. Quality and quanity of product A+. Everyone seemed friendly and enjoyed helping other's. My consultant was Jacob, another 5 star performance. Knowledgeable, friendly and helpful.This is my new location. I traveled approx a hour but well worth it. . Thank you for making beginning to end a great experience. .read more
Doris B.
23:19 13 Dec 22
I was able to get handicap parking and the wait inside was very fast. I was in the store and out in 15 minutes total.... The people at Have A Heart-Zen are very nice. The products were in stock and I love the sale they have here.read more
Debra R.
19:36 23 Nov 22
They have a nice selection and nice folks who work here. However their ability to get customer processed....even with... an online placed order takes a ridiculous amount of time.I don't know why it takes so long to get in and out. I recommend them, but bring your patience.read more
Selena
22:10 07 Oct 22
I came in to Zen Leaf on 10/07/2022 at 5:49 pm, and the woman at the front desk was very friendly and helpful with... getting me checked in, and my patient care advisor on Register 5 #43089 was extremely knowledgeable of the menu, and helpful with assisting me with any questions I had. I would recommend this dispensary for anyone looking for great customer service, and amazing product.read more
Teresa H.
19:41 02 Aug 22
My favorite dispensary. Very knowledgeable staff. Good stock availability.
Russell H.
13:03 28 Jul 22
An amazing dispensary with amazingly friendly staff and really good prices with almost daily sales. First dispensary... visited as a medical patient and it is my go-to for my medical cannabis needs.They stock a wide variety of tasteful products including AiroPro vape cartridges, extracts, edibles, etc., along with 'the original' flower products. Also on the shelves is nice gear used to consume your cannabis products.You cannot beat their customer service!read more
G W.
19:13 23 Jul 22
Went to buy a klutch pod today. I made my order online and the price reflected a %10 discount. When I arrived they said... the website was wrong and they can’t honor their website price. The skateboard punk manager was a real jerk about it too. I like to support a black owned dispensary. But, the Rev Lynch needs to train his staff to be respectful to customers. We can go anywhere to get this stuff.read more
B H.
12:47 02 Jul 22
I can sit here and write a book on how amateur this place is or the fact they change something every 2 days from hours... to pricing/sales model to the jaded employees (some are cool) to the making disabled folks stand outside in a line, but we've all been in here and we all know that the only reason we all come here is because it's the only one downtown.Counting the days until all these other ones open and I never have to walk in here again. Tick tock dudes, your monopoly on medical in Cincinnati is on borrowed time. Everybody west of Cheviot will wash their hands of ZenNoob.read more
Candice S.
07:40 02 Jul 22
Love it!!! Need more sale days and specials (ADVERTISED DAILY) on the online menu
Mike D.
12:03 23 Jun 22
This place was much better when locally owned. The personal service and atmosphere has certainly changed. They have... however, kept the massive selection and decent discounts in tack. Sad to see it end up in the hands of a corporation.read more
nicole B.
19:24 03 Jun 22
Staff is very welcoming and knowledgeable. I would recommend checking out the website before you go because there are a... lot of products they offer.read more
kali correll (.
18:29 03 May 22
Wait times are long, they need to hire more staff. At Verilife or even OhioHealth up in Dayton they move faster if... you’re looking for pick up or just want to grab a specific item quickly.read more
Mary S.
15:53 20 Apr 22
Today is 4/20 which is a big day for cannabis. I stood outside waiting for 30mins before they opened just to have a... consultant tell me she couldn’t describe anything and kept telling me that I had to look at the menu. She rung me up before I was done. I have severe anxiety and it took a lot for me to go to a different dispensary than I’m used to. I need cannabis to eat and to help with my mental health problems. I was having a full blown panic attack when she told me she couldn’t describe anything cause I don’t understand stuff sometimes because of my anxiety. I told her that; she still wouldn’t help me. When she walked away to pick the stuff up before I could finish, I started shaking cause I was getting even more anxious. I guess she didn’t care cause she still had an attitude. I had to go to verilife to get the rest of my stuff. I still had $200 to spend but I couldn’t get that done at zenleaf. This is so lengthy cause I wanted to clearly describe the situation. I don’t want this happening to another person with anxiety or any other mental health problem. This situation is very triggering to a lot of people. I’ve never had this situation happen before at any other place that I’ve ever been to. Zen leaf is not a safe environment for people that have severe anxiety which is sad cause people come there to get meds that help with it.read more
pathways2pce
21:11 15 Apr 22
Such a great place! Friendly staff and great specials to look out for! When everything is going up in price, it's a... Blessing to get a deal on meds!read more
Elizabeth S.
16:59 13 Apr 22
Updated: since being bought out by Zen Leaf, it's been all downhill. They no longer offer daily sales, you can't get... ahold of anyone by phone, and the prices are ridiculous. Look for another store. They do not care about patients.read more
S
09:35 12 Apr 22
Ehh does in a pinch but they’re better deals in the city than this.
J W
15:02 05 Apr 22
I use this place frequently and every single person that has helped me in here has been exceptional! They know their... facts and can help you make a good decision. Highly recommend. Still fantastic!read more
J W
15:57 31 Jan 22
I use this place frequently and every single person that has helped me in here has been exceptional! They know their... facts and can help you make a good decision. Highly recommendread more
Zanetta A.
18:46 30 Jan 22
Thus is my first time coming to this one because it was close to my house. I had the most emotional moment. The lady at... the front desk had a attitude taking with her hands and getting smart. I hope if I do come back I pray I don't want to cry again😪😪read more
Becky B.
17:13 29 Jan 22
Requiring masks again. I'll go elsewhere moving forward.
will C.
19:54 05 Jan 22
Best selection of everything anywhere in or near Cincinnati. The staff is awesome.. One of the security guards goes... heeled inside the pharmacy and thinks he's judge jury and executioner. Just a matter of time before I disarm him and shove his weapon where the sun dont shine.read more
Shann S.
15:30 11 Dec 21
This was my first visit to a dispensary and I had no clue what I was doing. Christine (I hope I have that right) walked... me through things, explained the strains and products, and did everything she could to help me, without providing medical advice of course. It was maybe 45 minutes from the time I walked in the waiting room, everything was much more affordable than I expected, and for the first time in literal years I slept through the night with no nightmares. I’d give it ten stars if I could.read more
pathways2pce
18:33 06 Dec 21
Staff is friendly and the service is fast. Always Great Medicine 🙏Appreciate you being there. Wish you still... had the physical menu to look at. But staff is knowledgeable.read more
Adam S.
20:07 25 Oct 21
Best selection in town. What i don't like is even after first visit you place online order you still have to wait in... line for someone to hold your hand back to a register to pay. Waited over an hour both times since coming in my first time. Nice place but your gonna waitread more
Janae
17:14 18 Oct 21
Every few months I try this place again to see if it's better: never is.Do they have a good selection? Sure. Is it... worth waiting forever when there is a dispensary with the same prices and better wait times? Absolutely not! What is the point of ordering online when I will still get stuck waiting 30-40 minutes for the only 5 people ahead of me to get called up.If you are planning to come here, plan to spend at least an hour, especially if you didn't do an online order (though at the pace they move, I'm not sure that even matters).I don't understand how this place is so slow when others in the city (and around the country) aren't. This is absolutely my last time here.read more
C J
18:10 08 Oct 21
The staff cool. They really can't tell you much. Some be high, other over the day. Mostly the men, they all seem less... helpful and don't really have knowledge on the product. They can tell yu what they like. The products itself are cool but of course over priced and they never have deals/discountsread more
Chelsea
22:06 05 Oct 21
This place is great. For a dispensary, I got in and out quick and it was my first time coming here. The guy at the... front desk when you walk in was nice and helpful. The employee who served me, Paul, was friendly, fast and knowledgeable. I will be coming back here to try the different stuff they got.read more
Dani G.
18:40 29 Aug 21
Slow slow slow!!! It doesn't seem like the employees are trying efficiently assist patients. The prices are slightly... higher than other dispensaries, and they don't seem to be able to keep a consistent amount of product. I thought it would get better now that they are under new ownership, somehow it's worse. They have some nice people that work here, however that doesn't make up for the lack of medication knowledge and efficiency.read more
Jordan W.
04:46 22 Aug 21
The place is honestly great. Everyone is awesome and their prices are the best I've seen. My one bad notification is... the guy at the desk in the door. He's short with you and apparently too busy on his phone to get up and open the door for a woman with a walker thats coming in. Aside from the pointless guy in the corner, have a heart is a fantastic place and I would recommend it to anyone!read more
Carter F.
01:29 02 Jul 21
Imagine claiming to close at 9pm but actually closing at 8:45. How does that help the patient or be beneficial to... anyone but the employees who barely gain anything from 10 minutes off. They advertise false hours of business, eager to close even earlier than the last (unwritten) closing time which was understandable. Closing 15 minutes early means you closed at 8:45, and should be stated as such. They will continue to do nothing though because they just don’t care about anything but your money.read more
Kyle W.
00:27 27 Jun 21
I've been a couple times now. The staff is so friendly and knowledgeable about their products. The wait is pretty... quick, and the prices are good. Give them a try!read more
Carrie N.
19:21 20 Jun 21
I give five stars because the products and staff are fabulous. The recurring problem I’m seeing is that the security... guards need compassion training and a class in respect. They are dealing with sick miserable people, some which are triggered by their security guard status. Train them better. Or i will leave the state as a whole where I’m not discriminated against.read more
Marina M.
13:47 07 Apr 21
I have been going to this one for a couple of months now. I live a bit farther north of Cincinnati and it's worth the... drive for me. Security guards do their job without making you feel uncomfortable. The customer service is phenomenal, I've never dealt with any unfriendly staff members here, even when there has been a line out the door or I'm there right before close, they're always still super nice.Flower selection better at other dispensaries, I'm not going to lie about that. Decent prices, though. Their edible selection is fantastic here for sure!read more
Tolandra S.
19:53 22 Mar 21
Their individual reps are knowledgeable, informative, and they care. In the middle of my visit. I started having muscle... spasms. They made sure I was comfortable and then proceeded to understand all of my issues, then she reviewed my history to understand what did and don't work. After that she made new recommendations within my budget. Phenomenal service, regular sales, and huge selection.read more
David B.
17:03 02 Mar 21
Every time I go there they have no idea what they are doing. They always have my days wrong. This time the man at the... counter oversold me on my days. I told him I only had two days. He said I had forty he cancelled the order and admitted he made the mistake and could not refund me all of my money. I was shocked. To me this is stealing. They are overpriced. They accept only cash. Just like a dealer. Very ghetto doneread more
clinton O.
21:19 24 Feb 21
Took over 2 hours for no reason. Line inside and outside, I was a new patient and tried to give them my id and my... license to get started and they just said needed my license which unlike every other dispensary I’ve been to over the past year.Went to sit down and wait for like 30 minutes, guy asked me to fill out the new patient form I had been expecting at the beginning, they want you to write your 25 digit medical on the paper and other info. I tried to give them my id once again since the number is on there and it will go in the system either way.Once again said they didn’t need the card. Wait another 30 minutes for the guy to say they can’t read my handwriting and to tell them some of the numbers. I once again was like “take the card” and they finally took it and got me in the system.Then I once again had to wait since I was put at the back of the line AGAIN.I do all this and their prices and selection isn’t even that great compared to their others especially strawberry fields.Never going back, waste of time.The bud tenders and security were nice tho. Noread more
David S.
14:16 19 Feb 21
This place is very slow at taking its patients & have no clue how to get people in & out quickly. Also, they have a... security guard who is favorable to his own race & short towards other races. He also allows his race of people in after he tells someone of a different race that they are already at max capacity & doesn't let them in.read more
J E.
03:36 13 Feb 21
Easy to find, lots of parking, very large waiting room with ample seating. Staff was courteous. I didn't wait long,... even though there were about 10 or so people in front of me. I had Jared or Jerry as my sales rep/bud tender, and he was a huuuuuuge help. Can't wait to come back.read more
Woo T.
15:58 09 Feb 21
The staff cool. They really can't tell you much. Some be high, other over the day. Mostly the men they all seem less... helpful and don't really have knowledge of the product. They can tell yu what they like tho. The products itself are cool but of course over pricedread more
Tabitha P.
18:36 08 Jan 21
Very friendly and knowledgeable staff. They went above and beyond to help me. Every other dispensary was out of what I... needed. When I called them they said they were out of it also but it came in later that day and they called every number on they’re caller ID to find me and let me know they had it. I greatly appreciate them going out of they’re way to let me know. I was completely out and suffering severe pain. They answered all my questions and had the largest variety of choices in the area. I highly recommend them. Thank youread more
K C
23:25 01 Jan 21
Decided to start the new year by checking out a new dispensary. Really enjoyed this one. Staff was nice, check in was... easy. They have a huge menu compared to other stores I’ve been to (10 pages!) so lots of product choice. Prices seem comparable to other places. There’s also a smoke shop next door so I started my new year with new glass too! A good experience, I’ll go back!read more
Chelsey
14:21 31 Dec 20
Very clean, the lady at check in seems a little rude. Other staff is friendly and the facility is very nice and a large... assortment. However, throughout the year the prices have increased significantly. Through the pandemic you wouldn’t think they would do that to the ones needing medication. For that reason I and a lot of others I know cannot afford it and have went elsewhere. The streets have way better deals and much better quality also. $50 for 2 grams is a huge rip off and it’s mostly dry and not what you’d expect from a $50 purchase. Strawberry Fields in Monroe always has better deals. As far as the facility, I personally do not like so much interaction with staff, your escorted back and escorted out as opposed to other dispensaries where you just walk in and purchase your stuff and leave. Another downfall is they do not accept cards and there’s not an ATM on site. Come with cash if you do end up deciding to be ripped off.read more
Nif K.
03:05 11 Nov 20
It was my first time here. Everyone was super nice and helpful, but moreover, so knowledgeable. David did an excellent... job explaining products and making recommendations for my needs. Such an awesome experience and staff. I can't wait to go back. Thanks, HA💚C!!!read more
Andrew P.
17:17 29 Oct 20
First time here, fantastic selection with a clean comfortable environment. Will definitely be back. Next time I come I... hope I get a different attendant. Jeffrey, who helped me, was not friendly and seemed agitated. Maybe I did something to irritate him but I’m not sure. Have a heart Cincy is great! Jeffrey, however, not so much.read more
Barbara R.
16:44 24 Oct 20
I was greeted warmly. I felt welcome. Ms.Sean (forgive the spelling) was so very helpful and my patient care advisor, ... Candace, had everything ready for me when I got there. The staff is not only helpful, but you feel like they care about their patients. I love this place.read more
mary A.
12:54 11 Oct 20
Great and personable service from the moment you enter. I’m most familiar with A.J. and Candace. They are... knowledgeable, patient, kind, and helpful. They know their products well. I tell them what I’m in need of, I have several medical issues, cancer being one, and they help me find what balance is going to help me the best. I’m not the customer before me or after me; I’m the person in front of them. 💜read more
Neariah R.
00:12 07 Oct 20
The dispensary at Have a Heart Cincy, is one definitely to remember! The staff from entering the facility were so... welcoming and open. The ambiance and energy from both the waiting area and inside the dispensary were both inviting and comfortable. I had JR as a specialist, and he was just that! He knows his knowledge about cannabis and how it will be work with you body and needs. JR was extremely thorough and detailed about what works best for the customer. Which I appreciated because it allows for a knowledgeable conversation on how one’s medical works for them. I cannot wait to go back and see all of the staff and the large array of cannabis from flower to edibles, beautifully laid out! 12/10 would recommend to any patient Cincinnati native or not!read more
Ashleigh N.
05:25 06 Oct 20
Everyone is always so friendly from the time i walk in to give my I.D to going to the back room. PLUS they are so... amazing with my allergy. It seriously means the world to me knowing that they take the time to be safe with me. You have no idea what that does. Its always the small touches that make it even better. I see people complain about prices but its a great place and if I pay a bit more for a great staff and a safe environment the so be it. Thanks guys for all you do!!!read more
Brian B.
01:04 01 Oct 20
I'm very disappointed with my first visit. A staff member who helped me was very rude and short with me. He didn't take... the time to answer questions, he was very impatient, and rude.Warning: It's cash only and you better know exactly what products you want before you go in. If you have the same customer rep I had, he doesn't seem to "Have a Heart" for Cincinnatians and he will trash the reputation of this business.Goodbye "Have No Heart Cincy" 💔read more
Ashley H.
23:51 30 Sep 20
I have been to Have a heart Cincy a couple of times and their customer service is phenomenal. I just left and was... helped by Alex. He was super knowledgeable and answered any questions I had. He helped me figure out what was right for me. I will definitely be back!read more
Dorothy S.
21:44 19 Sep 20
Polite and helpful helped me understand my need.
Payton H.
03:02 19 Sep 20
Best experience I've had in Cincy!! Will def return. Please shop here!!
Rodney C.
22:04 18 Sep 20
Awesome menu with a lot to pick from. Very knowledgeable staff. Nice store layout. Operates smooth compared to other... dispensaries.read more
Christopher B.
14:41 18 Sep 20
I love coming to this dispensary however i hate to wait. I do wish they had a more efficient way to process online... orders (like there should be a separate check in window where one can just quickly and easily pay and pick up items that were ordered online)read more
Natasha C.
20:55 17 Sep 20
Super chill.
Haley J.
16:06 17 Sep 20
Best dispensary in the area by far
A Google U.
03:53 16 Sep 20
Great first experience with this disp! Very friendly staff, who seemed knowledgeable for the quick in and out I made. ... I ended up arriving at 8:34, as a new patient. They were kind enough to let me proceed even tho it was 4 after the new patient cutoff time. I already knew what I wanted and a super nice gentleman took my order. I was called to the back by a staff member who gave me a brief run through. I went quick because I knew they were closing soon and I didn't want to hold them up. Building is large inside, displays and setup were nice. I will say I've found some better deals at other places but I'm def going to go back to Have a Heart. I want to spend some more time looking around and asking more questions. Will review again!read more
A Google U.
23:05 15 Sep 20
I love this place. Good customer service and great meds.
A Google U.
18:09 15 Sep 20
First time stopping in & I wasn’t sure on a lot of things. I was lucky enough to have Jalal assist me, he was very... patient and knowledgeable on the products. The place was welcoming, the staff was helpful and kind & there was little to no wait time. Worth the travel, I will be back.read more
Bonnie R.
15:51 14 Sep 20
I’m very pleased with my shopping experience at Have a Heart Cincinnati. The service was fast, professional and caring.... Their Budtenders/Patient Care Associates are knowledgeable and well-trained. Shout out to Karen and Kayla! Also, I was thrilled to find low-cost, high-potency, bulk-packaged shake options.read more
Michelle P.
21:16 13 Sep 20
Friendly, fast, and a supreme professional level of care
Ms. U.
18:19 11 Sep 20
Omg this is the best place I’ve ever been, and I’ve been to every dispensary in Cincinnati. Friendly, educated, helpful... staff. EXTENSIVE menu. Great music in waiting room and in the bud bar. This just started my day off right. I won’t be going anywhere else. 12/10It’s also right next to Lefty’s smoke shop so you can get all your needs at once. And Lefty’s is INCREDIBLE.read more
Tammy M.
03:11 10 Sep 20
Great staff love the place a little high on the price...
Sarah H.
01:19 09 Sep 20
This was the first dispensary I have been to, but I don't feel a need to try any of the others. The product list here... is extensive and the prices are fair. The employees and management are knowledgeable and friendly. I can tell they actually care about their patients.read more
Larry S.
21:33 07 Sep 20
My wife has been a customer for a while and has had nothing but good things to say about the place. I finally got my... MMC and we went together and all I can say is the place is amazing, the staff is knowledgeable and very friendly. JR answered all our questions and made some recommendations for products for us to try. With being a Veteran they also have the biggest discount around and like JR said we earned the discount and it was said with sincerity and was much appreciated. Keep up the good work we will continue to advertise for Have A Heart...read more
Pam P.
21:42 05 Sep 20
I love doing business with this Company. Everyone is so polite, helpful and very knowledgeable about the products they... sellread more
Henry C.
22:12 04 Sep 20
HEY HELLO HAVE A HEART CINCY IS THE BEST AND WELL KNOWLEDGED DISPENSARY IN OHIO AND I THANK YOU FOR YOUR SERVICE AND... RESPECT ONE LOVE GODS LOVEread more
Matthew
21:14 31 Aug 20
Great place loved the environment and staff was super nice and very knowledgeable.
Luv L.
12:45 30 Aug 20
I liked the overall experience. Marlissa at check-in was helpful and friendly, as well as younger man at the door. And... J.R. in the back took his time educating me as a first timer. I will go back here.read more
Robert B.
19:45 29 Aug 20
The employees in this location are awesome. Cant thank them enough for great treatment of veteran here. Awesome... experienceread more
Roshod W.
14:16 26 Aug 20
I have a wonderful experience everytime I make a trip. The budtenders are the best. I highly recommend "Have a heart... Cincy"read more
Azra H.
23:20 22 Aug 20
This was my first visit, and Ashley is such a sweet girl. I enjoyed my visit and her understanding of what I'm going... through, especially during this pandemic.read more
Andrew B.
22:19 12 Aug 20
Would’ve been cool to know it’s cash only before waiting an hour to be served with virtually 2 customers there.
Scott C.
21:32 12 Aug 20
I had an amazing, quick experience. I was nervous as it was my first time legally purchasing marijuana, however they... made it incredibly easy and smooth. Lauren was awesome, and I greatly appreciate her help.read more
Michele J.
23:35 09 Aug 20
David was extremely helpful and explained many things relative to the typed and effects of of their products. These... folks are Professional and knowledgeable. Thank you!!!read more
Hype G.
16:15 08 Aug 20
Great folks over here. Brooke was very helpful. Comfortable waiting area and good selection.
AL H
16:10 08 Aug 20
This is the only dispensary in the Cincinnati area with customers in mind. They are very professional and you feel at... ease getting your medication. Every budtender I have interacted with treated me with respect and was knowledgeable. Don't waste your time at other dispensaries.read more
Alicia T.
14:11 05 Aug 20
Great staff, but those prices are whack! Check around you'll see how much more than other stores in the area. I mean... come on we're not even getting a regular 8th dnt price gouge tooread more
Mary P.
17:28 03 Aug 20
After lots of researching and several recommendationsI decided to go to have a heart Cincy for my first experience with... a dispensary after getting approved. The wait time wasn't bad I was a new patient so it took an extra like 10 minutes. I had a young lady named Lauren H. to help guide me through the experience. She was very knowledgeable and helpful because even though I've done tons of research I don't know even an eighth of the info. we discussed different strains and exactly what medical effects I needed and came up with a game plan (that included a great sale discount on my order). She helped me pick blends for 4 different medical complaints I have and was extremely knowledgeable and nice and so patient. I was very impressed with her depth of knowledge & recommed Have a Heart Cincy to anyone who loves great customer service and a corona safe set up. Also, huge bonus, I purchased flowers that were supposed to be packaged as shake and when I opened it up & it was all buds! No shake in my discount purchase of shake! Must've run out of shake, nice bonus score for me & generous of the dispensary to honor the sale price on their replacement flower.read more
Tony H.
15:40 01 Aug 20
Brooke was friendly and extremely knowledgeable. First time was a wonderfully positive experience.
Theresa E.
05:18 30 Jul 20
Ordering is easy. Check-in is easy. Product and price nice. Employees friendly, helpful and knowledgeable.... Opportunities to learn more were even posted. Nicest dispensary in area for being able to social distance while waiting. Inside you can hear each other well, compared to most other places with raised ceilings, all concrete and lots of voices. Being able to communicate to your bud tender is important to find the medicine most beneficial for you, Props to Alex, Jalal, and the lady bud tender. Bring cash because no onsite atm though.read more
Kay E.
00:16 10 Jul 20
Went for my first visit today and it will definitely not be my last! From the security officer at the door, to the... woman who cashed me out, everyone was SO NICE! I was nervous going in because i've never done something like that before, but it went so smoothly and wonderfully! Definitely would go back and recommend it to any ohio patient.read more
Chelsey
18:03 28 Jun 20
My favorite dispensary in the Cincinnati area. Very clean and welcoming, staff is friendly and the facility is very... nice and clean. Great deals and the deals are posted on Leafly so I know what to expect before coming in. Only downfall is they do not accept cards and there’s not ATM on site. Come with cash.read more
Paul E.
23:44 10 Jun 20
Love the staff, they are always helpful, very friendly and they even remember my name every time I go in. That alone... already makes you feel like you're someone they care about. As for the most important part. The medicine is always top choice selection. With plenty of varieties to choose from and their menu gets bigger every time I go in. The dispensary is one of the biggest if not the biggest in the 50 square miles of here. Which is nice so you don't feel all crammed in a small building. Sometimes vendors will be there to talk to patients and answer questions, talk about new products etc.. That information goes a long way. All in all I will definitely keep coming back to have a heart cincy its the best one in town.read more
Thought P.
18:25 07 Jun 20
Today was my first visit. Ashley is such a sweet woman. She showed empathy very well and was genuine when I was telling... her about my current struggles especially during this pandemic.read more
Tyler T.
01:09 07 Jun 20
I used them before with no problem. This time was much different. I went in because the website advertised a deal where... you purchase one product and get another on a discount. Well then when I arrived they had it listed but two of a certain product and get the other on discount. I tried to show the clerk who wouldn't even listen to me until I asked to speak to a supervisor. Now he helped me by giving me the discount anyway. Yet when I tried to purchase my items all of a sudden the product I wanted which fit the qualifications of the discounted product. Was for some reasoan not eligible for the discount.read more
Blu M.
17:51 30 May 20
Look.. yall that know I'm mister bad review. Never leave good ones at any place but the atmosphere here was... professional an chill. Now Paul the brotha that help me today was off the chain knowledgeable was his keep but also honest. Very much so impressed and good with the service provided today.read more
Marilyn W.
09:37 28 May 20
This was my first time visiting Have a Heart. The staff were very friendly and professional. The selection was great; a... little overwhelming for a newbie but I had a great employee who was knowledgeable and helped me with my questions and selection.read more
Adam H.
15:47 19 May 20
Ashley, Brook and David (name spelling?) were just rad. I’ve been to several dispensaries throughout the country as... well as overseas. Being a native of OH it’s nice to have another dispensary I feel welcome visiting from the moment I walk in.This past Sunday was my first visit and I’ll definitely be a repeat patient/customer. Great atmosphere, great selection and solid prices. Overall just a great experience!read more
Garrick W.
19:56 01 May 20
Every time I come, it’s always love. Each member of the staff is full of positive energy and are always delighted to... see you. They remember who you are each time you come, creating that familiar experience and rapport with you. The quality of their merchandise is always elite. I’ve never had a bad experience here, and would advise anyone who’s in the area to visit this loving place. You won’t be disappointed.read more
martinmand1r .
01:48 20 Apr 20
Showed up today to meet with Paul and the other great staff. I must say great experience and knowledgeable staff led to... right medications for my conditions. Also very impressed by the menu. Menu’s with the Terpene profiles! Gotta like that. Five Star!read more
Carley S.
21:41 19 Apr 20
Amazing place. Beautiful waiting room amazing pharmacy. Fabulous, knowledgeable staff.Paul helped me, extremely nice,... took time out to show and explain everything. Will most definitely go backread more
Candy S.
14:34 17 Apr 20
This dispensary is so much cleaner. It's more customer friendly. It has a relaxing atmosphere. Best of all they treat... you like family. And for those of you who have never been there they also offer a crub side pick up.read more
J. H.
18:51 12 Apr 20
Very friendly and inviting to the newcomer. Great discount for veterans. There are dispensaries much closer to me but... this will be my number one choice.read more
Michael S.
22:20 29 Mar 20
TLDR: No ATM on-site, but exceptional staffTruly, this place deserves four stars because they don't have an ATM... on-site. Some of their prices are higher than at other dispensaries around Cincinnati, but some prices are better than their competitors so I will call that a wash and not ding them for that. The lack of an ATM is ridiculous though. Everywhere else I have been has them. It is a standard feature that should be considered essential for them. So, minus one star for not having one.Where Have A Heart Cincy shines is with the employees. I expect excellent customer service at any dispensary and have never been disappointed, but the environment here is a cut above. Everyone here was warm and friendly. From the guard to reception to sales, each person was welcoming, pleasant and comforting. Creating a space like that requires leadership that values those traits and people who are genuine and kind working together. So they deserve an extra star.read more
Adam D.
17:45 18 Mar 20
Great, very knowledgeable staff! They have a good variety of options for different budgets, and the flower quality was... great. This is my regular stop now.read more
Michael S. K.
17:41 09 Mar 20
Excellent. Spacious, many product options, no 'feeing like you are a criminal' waiting rooms. Spacious display... area.The assistants are great. My new favorite.read more
Ryan R.
21:48 30 Jan 20
In town for a Bearcats game and stopped in Have a Heart. Great selection, pricing and a top notch staff. Probably the... biggest and nicest dispensary in the state.read more
Robert L.
23:24 20 Jan 20
Nice setup, friendly staff and a diverse selection. Possibly a little bit cheaper than it's rival. They would do well,... to put the menu up daily. There's a lot of product not on the leafly menu and most doesn't match menu in store.read more
Mark W.
22:41 16 Jan 20
Went to Have a Heart today. I had a menu from Verilife and one from About Wellness. When I compared the menus, Have a... Heart was more expensive than the other two. Also, I am completely disabled. Have a Heart would not give me a discount for Indigent or for SSDI as the other two dispensaries did. If I cannot get the discount and the higher prices at Have a Heart, I will not be returning. However Have a Heart was nice dispensary. Verilfe is also a nice dispensary.read more
April H.
12:39 12 Jan 20
Have A Heart Cincy was wonderful. Yesterday was my first time there and they had all of their products In. I was super... impressed by the staff who just want you to feel at home and with their process of assigning someone to guide you so that there is never a chance that you are going to walk out of there with something you know nothing about. These people felt down to earth and Welcoming and in my book you don’t see that much. Kudos to the staff for a great opening... it really seems like your smoothed out the kinks.read more
Trevor .
19:50 11 Jan 20
I've been to About Wellness and Verilife before visiting "Have a Heart". I think this is the best setup and staff I've... seen in the area. David was very patient, educated and helpful. All the other staff members were pleasant, nice and helpful. Good experience.read more
Alec C.
15:53 09 Jan 20
Well worth the wait!! What an unbelievable facility and team. I was greeted with a smiling face every step of the way,... and every team member was incredibly friendly and knowledgeable! Cincinnati patients have an amazing choice with Have a Heart.read more
bob C.
04:48 09 Jan 20
Went to the new dispensary in Cincinnati. Have a Have A Heart Cincy. Was a soft opening. Which meant they could only... sell specific growers. I was number 1 customer. They treated me great. They had some growing pains but was in no hurry. The layout is good. Only 1 display case on the floor. They rest were shelves set back in the walls with locking glass doors. Got a 25% indigent discount. Not sure they say Grand opening Friday, but I believe I heard they were open tomorrow. All in all was fun and looks like I'll be back for sure. Flower I got was fresh very good. Got the go to layer cake. One of my favs 29% Give it a shot. See what you think.read more
Polo C.
02:35 02 Jan 20
It’s taking a long long time to open. Verilife and verdant been opened. Get with the program.
