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Terrasana Labs Dispensary in Columbus, OH

Brian
Brian
1710426397
Everyone at the Columbus Terrasana is so extremely helpful. I love that place! Mary and Cooper are the most recent people who have helped me there. Mary is so helpful and knowledgeable. She is good at picking out different characteristics of strains that help specific ailments. Cooper is also very helpful and knowledgeable. Thank you!
George N.
George N.
1709583496
Excellent service at the front door, super friendly and the people in the back are very knowledgeable and helpful and I will never go anywhere else! Love these guys excellent people
Madi W.
Madi W.
1707871304
Hands down the best staff of all the dispensaries I've been to in Columbus. Everyone that works here is an absolute delight and the workers in the back give the best advice and helpful education, and always go out of their way to uplift my mood if I'm having a rough health day when I go in. This has been my dispensary since 2020 and I can't endorse it enough. I genuinely always leave this place in a better headspace than when I went in. Sincerely so grateful to these wonderful humans for making getting my medication such a pleasant experience.
David H.
David H.
1704132684
Great experience I'll never go anywhere else. Knowledgeable staff and fast responseProducts were fresh and cured properly. Clean well kept
Taylor A.
Taylor A.
1704053837
Everyone who works here is so kind and welcoming. The prices are usually about the same as any other dispensary in the city. Just like with all other dispensaries, watch their hours of operation, especially if you are going in for the first time, if it’s a holiday, or if it’s Sunday. Sometimes the website will let you place an order for pick up even if they are closing early. Also watch if you’re paying with a debit card. They have to round up the cost and charge an atm fee. You get the money rounded up back to you in cash, but just a heads up incase you don’t have that much on your card! I go here or the Botonist, they’re both great.
fred D.
fred D.
1702582225
I messed the order up. The manager cancelled the order and I ordered in person instead. Great help. Did not receive a refund. I paid with my debit card so I just figured they'd return the money that way. Paid for my order with said debit card and now have 2 paid orders and no refund. Called them today and was informed I should have received cash back. I did not. I am awaiting a response from the manager tomorrow. I am very relieved and happy to say that this was resolved with smiles and laughter as we corrected this mistake they released and was in the orders of contacting me! I love the vibe and the people here.
S R.
S R.
1699047997
Staff is always the nicest. Never wait more than 5 minutes. They're quick in and out if you order online. Better experience than other dispensaries in town.
Laurel M.
Laurel M.
1698537310
Great place. Staff is always friendly and very helpful with any questions. Only complaint is they sell out of the good products pretty quick. Definitely recommend this place.
Lauren B.
Lauren B.
1697723463
The help I received at Terrasana in selecting the right products for me was outstanding. From the gentleman at the reception desk to the great person at the #6 counter, to the gentleman who brought over a chair so that I could sit down (I walk with a cain), were all exceptional in my book. I've been to other dispensaries in the Columbus area, and had the feeling they thought their customers were criminals. So refreshing to know that the staff at Terrasana is different!
Jim A.
Jim A.
1696344932
I've been using this location exclusively since receiving my recommendation & card in early 2023. I've only had one bad experience (and it was understandable, being July 3) and continue to use it. I have found all of the cashiers to be excellent in their product knowledge and willing to share -- the security guards are very professional.In addition, the staff is creative in developing the "cheatsheet card" that provides your order details, days remaining, etc. (plus, it saves many questions from customers).Lastly, if the SAFER bill makes it through the Senate the SAFETY and financial situation of dispensaries will increase dramatically (let's join the 21st century, J.D.!!)
Chloe
Chloe
1695330943
I will only go to this dispensary if I can.I just got a job around the corner so it's very convenient. The staff at the front desk was incredibly kind and very patient.There was no wait when I came - Thursday around 4:30pm - and I was able to go back and talk to Mary.She's literally the best. So sweet, so kind, and so knowledgeable. She answered all of my questions and if she didn't know something, she found the answer for me.Lots of parking in the parking lot, and it's easy to get in and out of.They even have a rewards program (for non cannabis purchases) which is neat and a handy app that lets you place orders and view the menu.Thank you guys for helping me - a chronic pain sufferer - find some relief. You really make a difference.
Noah D.
Noah D.
1692123260
I go to the Terrasana location in Grandview and my experience has been awesome. They have a nice loyalty point system to redeem for devices and accessories. They are always super friendly, the wait is never very long and I feel like they take very good care of their patients. I know there are a handful of other places around but this dispensary is great so I don’t bother with the others!
Katie S.
Katie S.
1691774014
I’ve been here many times and sometimes they accept my drivers license and then some days they don’t. It all depends on who is working. I brought my drivers license and I was checked in as if it was okay, then I get back to get my order and they tell me they can’t accept it. I never know what or who to believe. Then their website says they accept orders until 20 minutes before close but you can’t make an order after 6 pm which doesn’t make sense. The communication at this place is terrible. Plus the staff isn’t very friendly. This will be my last visit
Lori S.
Lori S.
1688512785
The staff is nice, helpful, and knowledgeable.The only fault is that sometimes they’re understaffed, but what place isn’t? Only once has it taken more than 20 minutes to get in, have my IDs checked, get my product, and get out, and that was in part due to awesome deals on edibles & the holiday weekend.Overall, 4.9 ⭐️
Toniqua F.
Toniqua F.
1686447814
Awful. They say they close at 7pm but they really close at 6:30 pm. Then if you show up at 6:45 pm they say they shut everything down. I drove 30 minutes because the website said they would be open until 7pm. Then all they say is sorry, we lied. Didn’t offer any coupon or meaningful apology. Too bad we lied to you about the time. They don’t care about their patients. They don’t care about the community. Shameful.Ignore their reply because they should know that most people would look at the time of closing on Google, not the website. Own your mistake, apologize, and change google and the website. Your arrogance is showing…
Tammy S.
Tammy S.
1684958484
Everyone there was very nice, very helpful and knowledgeable, and took their time and did not rush, it is way out of my way but I have all intentions of continuing to go to this dispensary because of my experience, thank you Tarrasana
Shawn B.
Shawn B.
1682973562
This was my first visit to this dispensary and I was very impressed! The security guard was very friendly and got me all set up in their system with no issues. The lobby is very relaxing and clean. After getting checked in, a friendly face came out to greet me and walked me back to a register. I received 20% off for my first visit, so i purchase more than I had originally went there for! I will definitely make this one of my regular dispensary’s! 10/10 🥰
A W
A W
1682461280
I was given the wrong order same first name hmm !? only to be forced to drive back within a time frame or else ....so they could destroy unopened product 😂🫣!! then greeted with a bad attitude worker who rolled his eyes like a high school Becky.. he act like It was his bonus sack to take home for the day hmm. all this for higher price product last trip I will be driving to the east side from now own .. not my go to spot anymore .. bad service , bad attitude non professional once .. never a second chance . oh I was offered 500 pts to add to my next order .. no next time .
Patrick L.
Patrick L.
1680103506
I'm not sure if I've had a good experience or bad, to be honest.They have been quick - 10 minutes in and out in most cases: but they have been inconsistent with their own enforcement of the state's guidelines - and inconsistent with how other dispensaries enforce things.It's hard to say which employee or dispensary is changing up the rules from visit to visit, but it's crystal clear we need more dispensaries to force competition and make traveling to and from take up less of our time - oh and to bring down prices good god.The people are nice. Closest alternative to Bloom from the southwest side.
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656 Grandview Ave
Columbus, OH 43215

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CLOSED
CLOSED

    Payment Methods:

    Cash Only
    ATM Available On Site

    Dispensary - OPEN

    Terrasana Labs is a medical cannabis dispensary store located at 656 Grandview Ave in Columbus, OH 43215. They specialize in providing high-quality medical marijuana products to patients who have received a medical marijuana card from a state certified MMJ doctor.

    Terrasana Labs offers a wide range of dispensary menu products including flower, edibles, tinctures, concentrates, and topicals.

    With recreational cannabis now legal in Ohio, as this gets implemented Terrasana Labs in Columbus may also convert into an Adult Use Recreational Dispensary as well as support medical marijuana patients. Find out if you’re eligible today.

    Med-Card-Web-Banner-Get-Started-Nice1180GB.png
    100 percent secure

    Patient Registration Form

    420 MedCard Special: This week only, use the code RELIEF20 to receive 20% off. Fill out the form to get started.
    •  
    256 SSL Encrypted Secure
    No Ohio Marijuana Card, no Charge

    What People Are Saying

    Brian
    Brian
    1710426397
    Everyone at the Columbus Terrasana is so extremely helpful. I love that place! Mary and Cooper are the most recent people who have helped me there. Mary is so helpful and knowledgeable. She is good at picking out different characteristics of strains that help specific ailments. Cooper is also very helpful and knowledgeable. Thank you!
    George N.
    George N.
    1709583496
    Excellent service at the front door, super friendly and the people in the back are very knowledgeable and helpful and I will never go anywhere else! Love these guys excellent people
    Madi W.
    Madi W.
    1707871304
    Hands down the best staff of all the dispensaries I've been to in Columbus. Everyone that works here is an absolute delight and the workers in the back give the best advice and helpful education, and always go out of their way to uplift my mood if I'm having a rough health day when I go in. This has been my dispensary since 2020 and I can't endorse it enough. I genuinely always leave this place in a better headspace than when I went in. Sincerely so grateful to these wonderful humans for making getting my medication such a pleasant experience.
    David H.
    David H.
    1704132684
    Great experience I'll never go anywhere else. Knowledgeable staff and fast responseProducts were fresh and cured properly. Clean well kept
    Taylor A.
    Taylor A.
    1704053837
    Everyone who works here is so kind and welcoming. The prices are usually about the same as any other dispensary in the city. Just like with all other dispensaries, watch their hours of operation, especially if you are going in for the first time, if it’s a holiday, or if it’s Sunday. Sometimes the website will let you place an order for pick up even if they are closing early. Also watch if you’re paying with a debit card. They have to round up the cost and charge an atm fee. You get the money rounded up back to you in cash, but just a heads up incase you don’t have that much on your card! I go here or the Botonist, they’re both great.
    fred D.
    fred D.
    1702582225
    I messed the order up. The manager cancelled the order and I ordered in person instead. Great help. Did not receive a refund. I paid with my debit card so I just figured they'd return the money that way. Paid for my order with said debit card and now have 2 paid orders and no refund. Called them today and was informed I should have received cash back. I did not. I am awaiting a response from the manager tomorrow. I am very relieved and happy to say that this was resolved with smiles and laughter as we corrected this mistake they released and was in the orders of contacting me! I love the vibe and the people here.
    S R.
    S R.
    1699047997
    Staff is always the nicest. Never wait more than 5 minutes. They're quick in and out if you order online. Better experience than other dispensaries in town.
    Laurel M.
    Laurel M.
    1698537310
    Great place. Staff is always friendly and very helpful with any questions. Only complaint is they sell out of the good products pretty quick. Definitely recommend this place.
    Lauren B.
    Lauren B.
    1697723463
    The help I received at Terrasana in selecting the right products for me was outstanding. From the gentleman at the reception desk to the great person at the #6 counter, to the gentleman who brought over a chair so that I could sit down (I walk with a cain), were all exceptional in my book. I've been to other dispensaries in the Columbus area, and had the feeling they thought their customers were criminals. So refreshing to know that the staff at Terrasana is different!
    Jim A.
    Jim A.
    1696344932
    I've been using this location exclusively since receiving my recommendation & card in early 2023. I've only had one bad experience (and it was understandable, being July 3) and continue to use it. I have found all of the cashiers to be excellent in their product knowledge and willing to share -- the security guards are very professional.In addition, the staff is creative in developing the "cheatsheet card" that provides your order details, days remaining, etc. (plus, it saves many questions from customers).Lastly, if the SAFER bill makes it through the Senate the SAFETY and financial situation of dispensaries will increase dramatically (let's join the 21st century, J.D.!!)
    Chloe
    Chloe
    1695330943
    I will only go to this dispensary if I can.I just got a job around the corner so it's very convenient. The staff at the front desk was incredibly kind and very patient.There was no wait when I came - Thursday around 4:30pm - and I was able to go back and talk to Mary.She's literally the best. So sweet, so kind, and so knowledgeable. She answered all of my questions and if she didn't know something, she found the answer for me.Lots of parking in the parking lot, and it's easy to get in and out of.They even have a rewards program (for non cannabis purchases) which is neat and a handy app that lets you place orders and view the menu.Thank you guys for helping me - a chronic pain sufferer - find some relief. You really make a difference.
    Noah D.
    Noah D.
    1692123260
    I go to the Terrasana location in Grandview and my experience has been awesome. They have a nice loyalty point system to redeem for devices and accessories. They are always super friendly, the wait is never very long and I feel like they take very good care of their patients. I know there are a handful of other places around but this dispensary is great so I don’t bother with the others!
    Katie S.
    Katie S.
    1691774014
    I’ve been here many times and sometimes they accept my drivers license and then some days they don’t. It all depends on who is working. I brought my drivers license and I was checked in as if it was okay, then I get back to get my order and they tell me they can’t accept it. I never know what or who to believe. Then their website says they accept orders until 20 minutes before close but you can’t make an order after 6 pm which doesn’t make sense. The communication at this place is terrible. Plus the staff isn’t very friendly. This will be my last visit
    Lori S.
    Lori S.
    1688512785
    The staff is nice, helpful, and knowledgeable.The only fault is that sometimes they’re understaffed, but what place isn’t? Only once has it taken more than 20 minutes to get in, have my IDs checked, get my product, and get out, and that was in part due to awesome deals on edibles & the holiday weekend.Overall, 4.9 ⭐️
    Toniqua F.
    Toniqua F.
    1686447814
    Awful. They say they close at 7pm but they really close at 6:30 pm. Then if you show up at 6:45 pm they say they shut everything down. I drove 30 minutes because the website said they would be open until 7pm. Then all they say is sorry, we lied. Didn’t offer any coupon or meaningful apology. Too bad we lied to you about the time. They don’t care about their patients. They don’t care about the community. Shameful.Ignore their reply because they should know that most people would look at the time of closing on Google, not the website. Own your mistake, apologize, and change google and the website. Your arrogance is showing…
    Tammy S.
    Tammy S.
    1684958484
    Everyone there was very nice, very helpful and knowledgeable, and took their time and did not rush, it is way out of my way but I have all intentions of continuing to go to this dispensary because of my experience, thank you Tarrasana
    Shawn B.
    Shawn B.
    1682973562
    This was my first visit to this dispensary and I was very impressed! The security guard was very friendly and got me all set up in their system with no issues. The lobby is very relaxing and clean. After getting checked in, a friendly face came out to greet me and walked me back to a register. I received 20% off for my first visit, so i purchase more than I had originally went there for! I will definitely make this one of my regular dispensary’s! 10/10 🥰
    A W
    A W
    1682461280
    I was given the wrong order same first name hmm !? only to be forced to drive back within a time frame or else ....so they could destroy unopened product 😂🫣!! then greeted with a bad attitude worker who rolled his eyes like a high school Becky.. he act like It was his bonus sack to take home for the day hmm. all this for higher price product last trip I will be driving to the east side from now own .. not my go to spot anymore .. bad service , bad attitude non professional once .. never a second chance . oh I was offered 500 pts to add to my next order .. no next time .
    Patrick L.
    Patrick L.
    1680103506
    I'm not sure if I've had a good experience or bad, to be honest.They have been quick - 10 minutes in and out in most cases: but they have been inconsistent with their own enforcement of the state's guidelines - and inconsistent with how other dispensaries enforce things.It's hard to say which employee or dispensary is changing up the rules from visit to visit, but it's crystal clear we need more dispensaries to force competition and make traveling to and from take up less of our time - oh and to bring down prices good god.The people are nice. Closest alternative to Bloom from the southwest side.
    Next Reviews
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