First dispensary I’ve ever been to and the staff is very kind and helpful! Estlin is my budtender most times I go there and he is always so helpful in finding deals for me and is very patient when I can’t make up my mind on what to get! Wonderful experiences and will definitely continue to come here
There's no point of online reservation, every time i place one and will they confirmed my order. Just for me to get there they will say it's out of stock. 3 time was the charm for me.
They refused to honor an online pre-order made because their internet went out for a day. Contrary to their mission statement, they only care about profiting off of sick people.
Leaving an online order for this place is useless I have had my order sold even though I have placed it hours and sometimes a whole night in advance. They started a new system where you only have an hour to an hour and a half window to pick up but even then, so they still sell the products that I have placed an order for well in advance it just seems like a first come first serve if you want something you just have to wake up early and get there.
All of the people who work here are extremely kind, considerate, open minded and compassionate. I struggled with my sensory experiences today as an autistic person, and I was still accommodated. IT’s treated like a pharmacy and I just really appreciate stuff like this
Chris was AMAZING!!! He was so informative and helpful!!! Definitely went above and beyond to help me out! I was looking for herbal remedies during my travels and Chris provided solid advice and direction! Next time I am around Columbus I will definitely be headed to Strawberry Fields!!!
I come here often due to convenience of locations but the wait times are unacceptable. They had me download Spndr to cut down wait times but that was obviously a lie because On several occasions I've had people go back before me even though I checked in BEFORE them and I had a pre order as well as used Spndr. I tried to hang in there with them before writing a bad review but its been a very poor experience getting what I need in a timely fashion.
Love the selection, LOVE the staff but the online ordering system constantly has issues. It will tell you that something in your cart isn't available and even if you remove everything and clear your cache and reorder it will still give you the same error. I usually work 10+ hours a day and don't have time to wait 1 to 2 hours as a walk in because I wasnt able to pre-order due to site errors. I love coming here but today will be my last time due to this issue.
Nice place and people but allllllways long lines (30-60 minutes on average), some sale days you can’t even get in, which is shocking considering how expensive the product is… very frustrating customer experience
NO CONSUMER PROTECTION Constantly offers false advertisement with sales and product availability. Can enter the store, order products online and then product not available. Product still shows available for sale though it’s not. Store issues no credits for their discrepancies, doesn’t price match, DOES NOTHING. Store could issue credit from all their profits but nothing stated their female Caucasian manager 2-22.. Happened more than 3times.
Decent selection but need to rework how they run the front of house. What is point of ordering ahead if patient has to wait an HOUR after they go in to get items. Understand there is process for it all but good grief that is just lousy customer service.
Not a very good first-time experience at this dispensary. A suggestion: when ordering online, where it states "pick-time", it should actually have a time frame available to choose from instead of it saying "TODAY" or (whatever the next day will be). That's the way the dispensary in Dayton has thier curbside service set up....smooth and easy. I'm just saying because that was way more than an hour wait, like the text alert claimed today. 😕
Twice I’ve gone to strawberry fields and was denied entrance before they were supposed to be closed because they were at capacity. I put money on an app they push for and cannot get my money back to go to another dispensary. They have automated texts but sent no texts to their customers who placed orders saying they were busy or they would close early
Website says they take last person at 6:30pm because they "need 30 mins to prepare an order" but I was there at 6:28pm with a pre order which obviously does not take 30 minutes and the doors were already locked. Admittedly I dont like being this close to closing time but as a one off situation I wasn't impressed..Go at least an hour early or try the Botanist if you need great service that's actually open till closing time!
The pricing isn't terrible but there is no parking sadly, only three handicap spots by the building and some in back, but the street is closed so you can't access the back parking. they lock their doors and don't allow you in, unless a security guard comes to unlock the door and check your i.d and med card. I have never been to a dispensary that did that, not even the botanist downtown and they are in a worse more dangerous neighborhood than this. It's just honestly strange, especially since he doesn't even check you in, so it's a complete waste of time. Someone working at the desk could do the same thing or they could just leave the door unlocked like a normal dispensary. Lastly I got a text saying my order was ready and came within 20 minutes of getting the text, however the order was in fact not ready. I think it was an automatic text, I got the first one saying my order was placed so I'm assuming the second one was automatic as well. However why waste sometimes time if the order isn't actually ready. They do not go in order of walk in's verse online pre-orders.
Great deals.. definitely the best prices and customer service on this side of town. The staff is professional and knows how to push through the lines when they do get busy! Blows verdant out of the water. Also appreciate the early hours! Works great for when the kiddos are at school. Strawberry fields has been a wonderful addition to Bexley. Thank you guys!!
Today was my first time at this particular dispensary and it is very different from the other dispensary I normally go to in Columbus. However, it's my new favorite!! The staff were very patient and helpful. I ran into a few hiccups, but they remained polite and respectful. The lady at the front desk as well as the armed guard at the door went above and beyond to help me. I've never personally met the owner, but they were also helpful during my visit.
Best dispensary in Columbus, hands down! I had recently moved back to Columbus and needed to find a dispensary. I went to a few others and as I compared, Strawberry Fields stood out above the rest. Best sales and promotions in town bottom line. Nikki, the GM, runs a fine oiled machine here! This is a GM who knows the cannabis industry inside and out. She has excellent bud tenders who are very kind and knowledgeable. John and Cheyenne C. are always on their A game and will strive to ensure you walk out the door with absolute premier products! Also, if you have the pleasure to meet Austin, he’s the terpene guy and is a whiz! To be honest, everyone that works here is great at what they do and this makes a huge difference in my eyes. They carry top shelf medical cannabis with a wide variety to choose from. Lowest prices in town and be on the lookout for multiple deals every week! Finally, this dispensary is always clean and immaculate unlike many others. Strawberry Fields is my crew! Check them out. You won’t be disappointed 💚
Started going here because they used to allow discount stacking, otherwise I would have never found this place, as it's the farthest dispensary in Columbus from me. They still are the most generous with discounts. Everyone here is extremely friendly. I mean that. I go here maybe once a week, and they always go out of their way to make me feel like a valued patient. Even when they are busy, they are extremely efficient. I have also seen the staff deal with customers who are frustrated in an extremely professional manner. They seem to really be passionate, and even when getting yelled at by a customer for a board of pharmacy policy... they try to maintain a position of empathy, rather than the "not our problem" position. Additionally, the waiting room has TVs with livestreams from various cities across the world that are super relaxing. Just be prepared to show the security guard your med card and ID. The front door is always locked, but they will come open it, check your IDs, and let you in. By the way, this person is always very nice as well. They treat everyone like a patient, and it's a very welcoming environment. There was even one time I saw an older gentleman in a wheelchair. He had just made a purchase and was waiting outside for his ride. The bud tender was outside waiting with him to make sure he was safe, but eventually he had to return to work, so he asked the security guard to keep an eye on him, and he also went outside. The friendliness is unparalleled. I hope the people who work there are compensated accordingly. I could not recommend this place enough! 5 stars EASY.
Staff is friendly, and usually have something decent as far as product goes. But what really ruins it, is putting in a online order and then having to wait behind everyone else that's already there to get the medicine. If you place an online order you should go to the front of the line
Their staff has always been friendly, but their wait times are some of the longest that I've experienced it's dispensaries in Columbus. I definitely wouldn't recommend going if you're tight on time. There are also usually better prices at other dispensaries as well.
Queer friendly dispensary! All the dispensaries in town have been great, but Strawberry Fields has preferred names and pronouns on their new patient sheets. It's the nice little touches that makes a nonbinary girl feel appreciated.June 2022 update - Progress Pride flags out front and at the registers. Hell yeah.
Great experience at the Columbus location. Nigel walked me through a few steps and had me in and out with no time at all. So helpful when the staff knows what they're talking. Great suggestion Nigel!
I think this is one of my favorites. Always so helpful and they now have a debit card specifically for medical purchases. It’s gonna be used at others as well but for now just here
Great selection of products. Next to no wait on check in or to see a sales person. Don't know the exact deal with parking, so I grabbed a street spot. All staff that I encountered were friendly and professional. The only drawback, IMO, is their discount for those on disability. At 20%, they have the smallest discount of all the dispensaries I have visited.
Great deals! Easy to find. On the bus route #2. Fast service. Easy online ordering. Very friendly staff. I had a few questions last time I was there & the girl that was helping me was great she had all the answers I needed and didn't seem to mind answering any questions I might have. Definitely a return customer here.
I was there with my disabled boyfriend yesterday. The people inside the dispensary were very nice to my friend.But when my friend left the security dude was not nice.This is not a comfortable place for him. We will not be back since you folks have the LOWEST price discount for Veterans and Indigent. This is no way to treat the community. The parking lot is up about 10 steps above the shop and is hard for disabled folks to walk into store!Do not shop here! We will not be back.
Strawberry Fields is my favorite dispensary in Columbus. Ample parking, low traffic, ATM in store and several banks in the immediate area. There's plenty of seating, check-in is fast, and they have security on staff that is present and friendly! The inventory is digital, so you don't have to wait for the budtenders to figure out what they still have left. The budtenders are knowledgeable, passionate, and respectful. The prices are good too!
Queer friendly dispensary! All the dispensaries in town have been great, but Strawberry Fields has preferred names and pronouns on their new patient sheets. It's the nice little touches that makes a nonbinary girl feel appreciated.
This use to be my favorite dispensary. They were quick. You were in and out. Last 2 times I get a pick up time and have still waited almost 45 minutes passed the pick up time. Also, parking lot is always full and you end up driving around looking for a parking spot. Besides times and parking no compmaints
I've never been in to the store my self, but my roommates say that the all of the workers are sweet and kind and we always get the best deals there! And they're products never disappoint!
Good people. Good customer service. If you have indigent this is the only place I know in mid Ohio that stacks discounts
The staff is very friendly, however the wait time has gone from about 15-20 minutes to over 45-90 minutes regardless of the time or day. Online ordering is nice but it does not speed your process up, and there is rarely parking. It’s great that business is picking up, but spending over an hour double parked after work to make a purchase has become a bit too much. Hopefully once they have more staffing I will be back
I used to be a serial dispensary hopper. Since I've started coming here, this is now my one & only. Everyone is so great, from up from to those in the back. All very knowledgeable too. I always feel comfortable to ask any questions I may have too. If you haven't been, definitely go check them out! You won't be disappointed.
Close to home, well designed website, good inventory and reasonable cost. Friendly staff did a good job of managing patient flow. Highly recommended. 02-11-2022: STILL highly recommended.
They recently changed their policy on out-of-state licenses, so instead of turning me away (like The Botanist did), they allowed me to email documentation. The front desk employee was so kind, although I didn't like that they announced my day count to the room.Nicholas was a terrific budtender, he was quick and made conversation while he scanned my pre-order. I feel very welcomed here and appreciate their private parking in the back.
The staff is awesome..the prices, like everything in Ohio leave a little to be desired.. overpriced but not as bad as some. The negative I have is parking. They don't have a parking lot, at least not that I'm aware of..and no one stays open very late. If someone would stay open until 10pm they would be who'd get my business, regardless of price. I'm busy and I can make it to places like this on he morning and sometimes they are just closed by the time I could get there. I wish someone would stay open later
Great staff, generally quick service, and they stack discounts. I just don't like how SLOW they can be sometimes. They need to open more windows. They have 8 or 9, but never more than 2 open. They also don't need 2 employees checking people in. That second one needs to be in the back. I'm getting really tired of these delays.
It says open until 7:00pm, but they don’t tell you that they stop admitting patients at 6:30pm. That would have been a great detail to know ahead of time.Great staff and very friendly once you’re inside though.
First visit to this dispensarie and it was very likeable and every one in the place was awesome. Definitely will revisit. Price was good also.
My first visit was very pleasant. Helpful and informative salesperson (Jenna) explained things very well. Will be going back.
Great staff, generally quick service, and they stack discounts. I just don't like how SLOW they can be sometimes. They need to open more windows. They have 8 or 9, but never more than 2 open.
Great experience they walked me right through everything . The staff was awesome. My sales rep explained information on each product I was interested in. I highly recommend this place to visit. Valid ID and Your marijuana card are needed to enter the building.
Best prices I've found so far from a dispensary. Such friendly service from everyone, this is definitely my new go to shop.
Don't waste you're time anywhere else. They have everything any other dispensary has in central Ohio. At a better price across the board. Great selection of brands products customer service. The location is in Bexley right by capital university. They always have sale THEIR PRICES ARE CHEAPER FOR THE SAME STUFF from the botanist, Bloom, terrasauana. Everything. Come here and you'll never go to another dispensary again.
They where friendly and knowledgeable. Quick and decently close. I loved it like I usually do I'm this company
Be prepared to wait an hour or more every time You go, even if you have an appointment and ordered ahead , Oooo and good luck with finding a place to park.
The employees are all super nice and knowledgeable. This dispensary is also one of the only in Columbus that regularly answers their phone when I have questions about products!
The folks at Strawberry Fields are acceptingly nice, and there's definitely a welcoming atmosphere. From my short experience. They offer a good selection of products and hardware.First impressions:I'm impressed by their selection, and from what I could tell prices are good too. Time will tell. Overall they're doing good for being the newest dispensary.Location:The building itself is nice, and it is easy to spot. They have a nice black building. With a large contrasting logo. It's in an okay part of town. I don't go to that side of town. So I can't say the vibes are at night.Parking:There's one handicap, and one regular parking spot on the far-right side of the building. There's street parking on Enfield. And there’s a large gravel parking lot behind the building. You can get to it via Enfield Rd or Eastmoor Blvd.Busyness:I went midweek during the late morning. It was not busy, but they’re also new location so that could change. I recommend placing an order ahead of time if you can. I do not believe they have call-ahead ordering yet. Only ordering via iHeartJane. You obviously can go and check out their menu in-store.Final thoughts:I’m excited to have a new location that checks all the marks for a good experience. The wonderful folks at the front desk printed out my medical card, and laminated it. This was the first time any dispensary has offered this, and it means a lot to me they did.Side note:I got lost getting there, but it was my fault. I searched for Strawberry Fields Ohio. Took me to Delaware. Whoops… This dispensary is on East Main st. Don’t go to Delaware like this fool...
I just received my medical card and the staff was very friendly and helpful! Very nice environment if you are anxious to visit a dispensary for the first time! Definitely recommend ordering online, you can look at everything they have in stock with prices, and all you have to do is pay when you get there!
Close to home, well designed website, good inventory and reasonable cost. Friendly staff did a good job of managing patient flow. Highly recommended.
First visit today. They were very friendly and fast! Will definitely be back.
There menu is great🥰 They have vegan options and also let you know if pesticide was used on your medication.
Everybody here is so upbeat and nice. I love how they run their Instagram account and feature employees daily as well!!!
Have my card for over a year now I've been popping around to dispensary to dispensary decided to walk into strawberry Fields today and I'm definitely going to be a repeat customer. Of all the dispensaries they have had the most friendliest staff and very prompt service. They were knowledgeable and the girl who took care of me and I wish I could remember her name but she was absolutely amazing!!!
Fast and accurate. Great sales. Knowledgeable and courteous staff. Clean facility.
Great staff, very fast and great prices. Good location.
If you are anything like me, you have a prescription for a reason. That being said, my one day off I'm doing all my errands, part of of that includes stopping for my prescription (I use cannabis for multiple PTSD related ailments)... The sign and their website state they close at 5 on Sundays, however when I show up at 4:32 I am told they cannot take me I need to show up earlier. So because these employees wanted to get out of work early I am left dealing with my insomnia tonight. Thank you Not strawberry fields 👎
Great staff: knowledgeable and professional. Great selection. Recommend!
LOVE, LOVE, LOVE this dispo. They have a great staff (Shout out to Jenna, Nilendu and Pha'tima). They are always so helpful and knowledgable!
Horrible Service, went to register after calling ahead. Jada has no knowledge and misinformed me. Might have better luck at the Botanist!!!
Great staff, quick service and they stack discounts. Best spot in the city!
This Dispensary is top tier. I am so happy that it is in the area. Parking is amazing. You can park behind the building (there is an alley way that will lead you to it.) As soon as you walk in, the energy is infectious. The front desk staff welcome you with a smile every time. The waiting room is spacious. The budtenders are more than helpful. They are genuine and they know the products extremely well. This will definitely be my go to dispensary. The inventory that they have outshines every other dispensary in the area, the prices are amazing! I will absolutely be returning. I am so happy to have had such an amazing and positive experience at a dispensary. Thank you to the staff of Strawberry Fields Columbus!
So glad their open now! Deals starting this weekend!
What's not to like when weed is within walking distance. Staff is cool, product is fire, and price is not bad.
Great location. The employees were very kind and helpful. Looks like my new go to dispensary. And I could walk there if necessary.
There's no phone number listed or a website for the new Columbus location! You'd think those two things would be up and running first and foremost.......
Really good product and great people