Very nice staff. Order online for quicker service. Have your medical card and drivers license ready.
I had my marijuana card for months and did not use it because I really didn't understand the process. This was the... first dispensary and only one I use. They were extremely helpful and friendly.read more
Chelsea was absolutely amazing and so helpful!!!! This girl knows what she’s talking about! I will be driving the extra... 20 min to make this my dispensary now!read more
So normally my person at the Lakewood Detroit location is Macy ( or something i think thats his name but its close) hes... awesome and knows his business but I literally had to take my time out to say there was a new person I dealt with Today and her name was Jenna and not only was she so fast ,polite, and knowledgeable but she help me with a hard decision I had she walked me throughand explained every question I had ( and I had like 10 questions) she also got me to try the tintures when ive always been 100% flower guy. Shes such a great worker n so kind now I have 2 favorite people up there. This girl is definitely awesome.read more
Very helpful staff! And everyone was very nice and polite definitely recommend going there!
Wouldn't be a bad place if the product wasn't more expensive than basically everywhere else. They also make you wait... outside like a dog because only 1 person is allowed in at a time. If they lowered their prices and changed the way the place was ran it wouldn't be half bad. But I'll be damned if I'm going to stand outside and wait 10+ minutes to be let inside of the building. The staff was very friendly though.read more
Very helpful and friendly staff, in person and over the phone. Online ordering is a breeze and I love that I can place... an order for the next day after hoursread more
Awesome place, very clean, professional, medically assuring, very helpful informative and welcoming. The nice officer... in the parking lot was very helpful showing me the door, and made me feel comfortable with the hole thing my first time there. Prices are what they are, but it is the highest quality around.read more
Customer service is amazing. Staff is friendly and knowledgeable about products. Recommend to everyone that is welcome.
Great selection. The people that work there super nice. Prices are cheaper than Tarrasano. But when you get your... product and find a half of dozen seeds in it. Not good at all. It's happened more than once. Beware of cheaper pricing.read more
The staff is very nice and the product is great. Very helpful with setting me up and explaining product and even if you... have problems they are so helpful. Had a problem where I ordered some thing and it wasn’t available when I went to pick it up when I called later to let the manager know, they were very nice and very helpful in that regard and made sure to look for and find the missing product. Great staff!!read more
Recently I experienced my first visit at Rise. I was assisted by Jenna. It was a great experience. I told her my... preference. She recommended a few that was aligned with the purpose of my visit. I can honestly say It was a great selection of flower that was recommended. She is very knowledgeable in what she does. The energy was so welcoming. I would highly refer her to assist someone.read more
I had a order placed for pickup at 6:45pm, showed up late at 6:50pm since life happens. Didn’t expect running 5 min... late would cause me to get turned down from my pickup. They close at 7pm, so why at 6:50pm am I told they are closed. Have you gone to any other pharmacy that’s preclosing having their services stop 10 min before their actual closing time? Ended up spending $200 at another dispensary, not my loss.read more
Absolutely great. Staff are extremely knowledgeable, professional, and seem to love what they do. I only go here and... only recommend this dispensary for all your needs.read more
I'm a big fan. Love the staff.-a year later and nothing has changed. I love the staff at this location. They're... awesome.read more
Lexi Graff is exceptional! Knowledgeable, kind and patient. I’m fact this location is superb. From their inventory... to their congenial nature, this dispensary is the gold standard.read more
i love this place. in fact, it’s not even the dispensary nearest me but i keep coming back because the staff (including... the security guard!) and the products are amazing. they never make me feel stupid for asking questions about products and they’re always happy to explain my options and help me find the medicine i need to be okay.read more
Easy in and out... Staff is very knowledgeable on all products
Friendly, knowledgeable and professional staff, super inventory, nice schedule for sales. Can't wait for recreational... to be legalizedread more
My first time going and Jenna was so helpful! She was awesome! Highly recommend
Love them, the people and the WEED!!! Need more Rythm-disposal flavors & why don't you guys have a members-loyalty... club thingy?! 😐🙂☺😗!read more
Another great location for Rise. This was a lot closer to my house. The reason for the one last star being that I... just prefer the Cleveland one more because it's closer to my work. But both rises are amazing places.read more
The staff is nice & helpful but this place is an over priced monopoly. Only those with a med card or their authorized... representative are allowed in the building. There are times they are busy & you have to wait in line outside the building as only a few customers are allowed in at a time. If you want to legally buy & use medical marijuana products they have a wide selection but as a monopoly you will pay a lot for that service.read more
The staff is super friendly and very knowledgeable, the prices are fair, the building is very clean and brightly lit,... the products are great.read more
Great selection. The people that work there super nice. Prices are cheaper than Tarrasano.
Was a great experience. I have only used the Toledo Rise but had business in Toledo. The guy behind the counter set me... up with a fantastic hybrid.read more
I don't "dislike" any dispensary so far.Professional and helpful.I would like some differing brand selections I find... at other chains.Worthwhile and ongoing sales.read more
COVID SAFETY RELATED: This Ride location no longer requires masking or distancing for patients, and seemingly does not... enforce for employees. I went in today and was the only customer in the building with a mask - 3 people in the waiting room, 3 more in the back room checking out, 1 leaving as I was going inside and 2 more unmasked waiting outside when I left. Of the 6 staff I saw all were wearing masks, but 2 with them had the mask under their nose and 1 had it under their nose and mouth entirely. Any and all signage about distancing and requiring masks has been removed. The box of complimentary masks for unmasked customers was no longer out by the main entrance when checking in.As someone with health conditions that make COVID a bigger risk than it is for most, and as a caregiver for my wife who also has myriad health issue, I prefer to go to places that take patient health seriously. Rise on Detroit and in Cleveland both still require masks and distancing for anyone interested. They were taking more precautions when infection rates were significantly lower and seem to have simply stopped caring.read more
Great knowledgeable staff! Easy access to building. Worth every minute I am here! Thank y'all!
I love this spot! The staff is so friendly and knowledgeable. Thanks for being awesome!
Staff is always friendly and helpful. Especially Joe. He is the most helpful and pretty easy on the eyes if you catch... my drift 😉read more
My name is Tony ries and in my opinion this is one of the cleanest and most well run dispensaries I have visited and I... highly recommended stopping by here and giving them a try because I can promise you that you will not be disappointed. The hand picked experience that I recieve when I am being helped here is very inviting and enjoyable.read more
GREAT experience. I've been in other places and this was by far a BETTER set up. Including a rest room in the waiting... area annnnnd an ATM in the ordering room !GREAT service!read more
Nice people...had a great selection when I went. I like how they and their sister company on Detroit Ave always have a... day open between their schedules.read more
Consistently prompt and efficient dispensary with varied selection to choose from. Knowledgeable staff as well
Great staff and environment. As fast as they can be. I'm extremely pleased with Rise.
Just the absolute most incredibly knowledgeable friendly patient always up to date with what we need to help our bodies... great peopleread more
Pretty Nice Place very kind staff cool security guard caught me off guard going to walk in but was very helpful and... eager to tell me how things were done there. I would have to say inside it was very serene and zen but a lot happening around me and honestly i would say that out of all the other dispensaries i have visited this one felt like security was tight lol but still great selection of so much and had exactly what I came for. Thanks again to you all for a great first experience with Rise.!read more
good buds and concentrates. decent prices for ohio. usually has the biggest selection out of the rises around here.... ohio definitely needs to step it up though. still so much further to go!read more
The older gentleman that is the security guard is the best and kindest guard out of any dispensary in Ohio I absolutely... love him his watched my toddler for 5 minutes for me to get my order and she was absolutely entertained I give the staff 11/10read more
I've been to the Lakewood location several times over the past few months. This place is as small as it looks on the... outside but they make it work well inside. It smells wonderful when you walk in.This location has a larger variety of products and sizes available than I've seen at some other Ohio dispensaries. The pricing is pretty comparable to other local dispensaries as well. The staff is friendly and knowledgeable and always check and remind me of the number of days I have left. For these reasons, I often look here first.As of this review, social distancing and face coverings are still required.read more
Amazing staff!! Always knowledgeable and helpful. Security is always nice as well. At this location.
Awesome staff very knowledgeable so polite and friendly you almost don’t want to leave😍
IT WAS VERY GOOD AND VERY PROFESSIONAL. THE MAN KNEW WHAT HE WAS TALKING ABOUT. I'M 62 YEARS OLD AND THEY MADE ME FEEL... WELCOME AND RELAXED. I HAVE BEEN ON OPIATES FOR 6 YEARS AND HIGH DOSE OF MORPHINE AND PERCOCET. I'M FINALLY GETTING OFF MY OPIATES. LITTLE EXPENSIVE BUT WELL WORTH IT. THANK YOU VERY MUCH. I LOVE IT.read more
Rise has the most skilled and the most sensitive staff. They can anticipate needs, also they willGladly help you if... you need something. You willNEVER be disrespected here regardless of yourAge, level of disabilityetc or product knowledge!!!I continue to be impressed with Rise. You can arrange for someone else to help you, but no oneAt Rise will repeatedly suggest that you arrangeFor someone else to pick up your order becauseOf disability. A plusFor ADA mindsets ❤️ Pat Mread more
My first time there Dave took care of me listen to my questions and had answers made me feel welcomed and very... knowledgeable Rise was wonderful even to the security guard was very kind and had a lovely talk while I waited to go inread more
While I enjoy Rise, I try to avoid going to this particular location unless they have something I want that is only... available there. I am not a fan of the insanely limited parking lot that becomes dangerous if other drivers aren't paying attention (which happens often). If the parking lot is full, the patients have to park in the next parking lot over. This can be difficult for those who have mobility issues. It is also extremely unpleasant to wait for long periods of time in the parking lot during the summer seasons because that asphalt becomes almost as hot as the sun. I have also had more friendly interactions with the staff members at the Detroit location. While I enjoy Rise and their typically good selection of products, I really dislike going to this location. I will stick with my favorite Detroit location as much as I possibly can.read more
Great experience. First time here in and out. Fast and simple oh yeah very helpful also..
Friendly and knowledgeable people, lots of fresh inventory and they seem to keep favorites in stock. HIGHly recommended.
Super friendly, inclusive, and enthusiastic!! I’ll definitely be getting my products from here now.
Very friendly, very helpful and fantastically accepting of LGBT people, same as the downtown cleveland location. I do... wish there was a wider selection but mostly because this one is easier for me to get to. Bit confusing to get in the first time. Neither of those are enough to lower my rating from 5 stars though!read more
I love this place. The staff is do nice and helpful. Never had a problem ever!
Decent selection. Better parking than Cleveland. Staff really nice.
I am a huge fan of this place. It has a wide variety to choose from and the quality is very nice.Even nicer however,... are the staff who man the place. From the moment they buzz you in until you are out the door heading home they are there to answer your questions in a knowledgeable manner without acting condescending.Moreover they offer varying discounts, with a 30% for veterans. As far as I am aware of that's the best in the area.read more
Prepare for lomg lines outside. They're doing fantastic with covid safety protocols. Call ahead and order online are... both great.read more
It's like having family members who understand you have certain issue's always friendly it makes my day better
One of my favorite dispensaries! The staff is laid back, friendly and very knowledgeable. Get your card! Check things... out!read more
I very much appreciate the people who work so hard to help people like me out.My only struggle with Rise is that the... selection sells out quickly. The quality is exceptional.The prices are high, but that is no fault of Rise, it's the fault of the laws Rise is bound by.read more
Great place to go, allot of information is given by the reps. The manager chelsea helped me out and I couldn't be more... grateful!!! They really have a great staff and I'll see you again soon!!!read more
Friendly, knowledgable, following COVID rules to the extreme!
2 thumbs up, had an excellent experience.
Quick service good prices
The Staff!!!! OMG! They are Wonderful!!! They made me and my Son feel welcomed. Rider, thank you for explaining... everything to usread more
Great customer service with a great attitude.Always a fast trip, as long as I'm the only one with the plan at the... moment lol. It's a popular place! Make sure you have all your documents before you get there. It's a bummer for everybody.read more
Why are Rise Employees so NICE?! I mean I love that, who wouldn’t? But seriously everyone, these people who work here... are the best. Super welcoming, friendly, knowledgeable, patient, and actual real personalities. They aren’t pretend customer service generic happy. They seem to be genuinely themselves and care. I just got my card and had no clue what I was looking at or anything. So don’t be shy if you are new! I will probably only go to this dispensary because I like it. I like the people the best, but the products are amazing also. I’ve worked specifically with Annie and today I don’t know his name, I’m going to find out, but he was at Register 1 around 4:15(Rise, if you are reading this please tell that guy he’s great). Love these people, and there is a parking lot off street too so I like that too.read more
This place is very nice and the people that work there are great. However I think they are overpriced and that may be... due to Lakewood pricey real-estate so you will pay a bit more for the convenience of both Lakewood locations proximity. I have also had some product I was not 100% happy with.I also think that the stock is not as appeasing as other dispensaries. Will only come back for convenience of location. Otherwise I think it is a great place; just expect to pay more.read more
This is the best dispensary in the area the staff is very friendly and knowledgeable. They always have a wide... selection of flower also I really recommend this dispensary.read more
Great staff, always take time out to explain different meds!
I was told they take their last appointment by 6:45 pm, and was turned away from the building without service AT 6:45... pM!!! So now I have to go without my medication because someone was in a hurry to leave today. Extremely disappointed. Least favorite of the Ohio dispensaries in the first place for their lack of selection. Now they just lost my business! 👍🏻read more
I am a huge fan of this place. It has a wide variety to choose from and the quality is very nice.Even nicer however,... are the staff who man the place. From the moment they buzz you in until you are out the door heading home they are there to answer your questions in a knowledgeable manner without acting condescending.read more
This was my first time actually purchasing from an Ohio store. The first Ohio store I ever visited was in Sandusky and... it was like going into a funeral parlor, I did not buy anything. Rise in Lakewood was a great experience. My bud tender was Rider, he was awesome!!! Got me great product and was very informative, FUN AND NICE!! I will definitely be back. Thank you for making this an awesome experience!! I was not able to leave him a cash tip...I really wish I could have. Please change the tip policy they really do deserve it...especially right now during this craziness. 😊❤read more
Good selection. But don’t go here if you want to know your actual amount of days. They’re new and uneducated.
I have been to this location a couple of times. I think the staff is excellent. I find their pricing to be good,... specials sometimes, and the people at the door and register are helpful and always have a warm and welcoming smile.read more
I have NOTHING but GOOD things to say about this dispensary. I’ve been there whilst having a migraine from hell, when I... was sick and when I was at full health. And every time I am greeted with smiles and positive attitude. Other dispensaries forget that medicine is medicine, which makes this a pharmacy. I am visiting to help treat an ailment. And they handle different personalities so well. The variety of bud is great. I pass up 3 closer dispensaries just to go to this one. And the budtenders ACTUALLY KNOW WHAT THEY ARE TALKING ABOUT. Like I said, nothing but good things.read more
Love Rise! By far my favorite dispensaries! Great selection and awesome staff!
Love this place and reasonably priced compared to others
Great Atmosphere and very detailed with their information
Staff is friendly and knowledgeable. Good location close to i90. Flower selection has grown into a large variety of... strains. Sign on building does not light up which can make it hard to find at night.read more
Nice friendly staff. Good products
Nice store, friendly staff, but crazy expensive. Cleveland Vape on Detroit sells high-potency delta 8 THC for less... than a quarter of what some of the tier 1 strains cost here. Shop around first!read more
The store is a HIT ,you are going to love it. Right now it's the expectation of what the people who have already been... through a RISE facility expect .The employees are very knowledgeable about their products.we have to remember that it is a new thing for the patients to now have numerous choices for their own health care issues and some patients have never had this kind of choice .So again the employees are very important. RISE ,has many selections ,including the devices that you are going to need .Going to the Downtown dispensary RISE location has not been bad ,the parking is not horrible and it is really all right timing and knowing what to expect because it is Downtown Cleveland .Early bird is better for the Downtown dispensary location .The procedure of getting in RISE is a process. It's a process, relax and relax again when you're going in .Expect a person to ask you to Get THEM SOME ,DON'T!!!! For one reason, it's illegal. Second thing is that it will effect your numbered days .(Ask a RISE employee to explain this to you ) .This is very important to understand. Bring cash. Be comfortable and confident that you are legitimate and legally responsible for your handling of your personal condition and your health care issues .This is what we expect because it is what we have been given from the people at RISE ..read more
Knowledgeable employees, great people
Right now it's the expectation of what the people who have already been through a RISE facility expect .The employees... are very knowledgeable about their products.we have to remember that it is a new thing for the patients to now have numerous choices for their own health care issues and some patients have never had this kind of choice .So again the employees are very important. RISE ,has many selections ,including the devices that you are going to need .Going to the Downtown dispensary RISE location has not been bad ,the parking is not horrible and it is really all right timing and knowing what to expect because it is Downtown Cleveland .Early bird is better for the Downtown dispensary location .The procedure of getting in RISE is a process. It's a process, relax and relax again when you're going in .Expect a person to ask you to Get THEM SOME ,DON'T!!!! For one reason, it's illegal. Second thing is that it will effect your numbered days .(Ask a RISE employee to explain this to you ) .This is very important to understand. Bring cash. Be comfortable and confident that you are legitimate and legally responsible for your handling of your personal condition and your health care issues .This is what we expect because it is what we have been given from the people at RISE ..read more