i give my 5 stars to the budtender that works there Asia. shes very helpful and informative and super friendly! every time i go there she greets me with a huge smile and always puts her customers first. she is every employers dream employee. keep up the good work Asia!!
By far the best and cheapest dispensary on the west side of Columbus. I drive from Springfield to go here because both the dispensaries in Springfield are double the price on most products. They’re quality, they’re quick and they’re friendly. My go-to dispensary for sure.
PURE OHIO IS TRASH PRODUCT!!! I WAS SOLD NOT 1…. BUT 2 MOLDY, LIGHT-BURNED JARS. CHECK OUT PICTURES: BUDS NO LARGER THAN PENCIL ERASERS?
This place was convenient.. clean.. fast.. and staff was very friendly here. Only thing is spouses are not allowed to go in the back shopping area with their husband/ wife. So I didnt like the waiting alone time, but it is what it is. Besides all that I will be bringing my husband back here for his meds 😁🖤
Best dispensary hands down. It is an hour drive for me and I will happily drive it. I always get a great deal on product. I enjoy going inside to pick up my pre order. They have drive up, pick up options also. The staff is the best, friendly and helpful. I'm in and out in a few minutes. Love POW
Thank you Jen at reg#4 for the information on the sativa cart and by the way I would definitely recommend Caps Frozen Lemon and the 60% sativa I was talking about was the Gravy Payton sorry if I was confusing can't wait to dig into that batch but thank you Jen the customer service was amazing POW is lucky to have you.
My first visit. The staff was very friendly, helpful and professional. Ashley provided excellent advice. I was impressed how well organized and clean this dispensery was. Huge selection of products. I highly recommend this facility.
Great place to purchase medical medicine. I love that it has a drive up and don't have to get out of car. The interior is very nice. Always friendly staff and very knowledgeable.
Super helpful Bar Tenders, i think they're called? Individualized one on one help. Veterans are treated exceptionally well. Incredible amount of products available.
Placed an order for my medicine last night after close of store. Received a confirmation immediately after, knowing my 45 days were renewed on 4/11/23, per the receptionist upon my last visit. Received a text at 9:27am stating my order couldn’t be filled because my days were gone and to call them. I called, they’re not open, no one answers. Then a few minutes later I get another text from Pure Ohio, stating my order was being filled. Confused about it, I send 3 texts back to the number and ask for verification, as I live in Marysville, and it’s a far drive. No response. I then show up and immediately the security guard, who knows me by name, says “oh Mrs Stage I’m so sorry but you’re out of days.” I ask to speak to the manager. Carley comes out and she says she’s not the manager but the manager isn’t in yet. I ask for her number or the owners info and she says she can’t give me that info. I explain to her that her receptionist, a week and a half ago looked up my account and gave me 4/11/23 as my renewal date. She told me there’s nothing she can do. She said she wasn’t there when the receptionist gave me that info, and that she’s not able to help me. This was an error made by someone hired and licensed to give correct information about medical prescriptions. I need someone to call me immediately about this as I’m chronically ill and this was handled all wrong. No empathy from Carley. Not even an apology for the misinformation. No ownership at all.
Best budtender I have ever worked with. Super patient and knowledgeable. Dispensary is small but cute and decorated nicely. I loved that I did not have to wait for my prescription to be filled after making my selections, and that they bag it all up in real time right in front of you. Quick and easy. Highly recommend!
Staff has gotten worse and worse over the years. My drivers license was renewed online and hasn’t gotten to me yet so now I can’t pick up my medicine? Even though all my IDs, cards, prescription are up to date. If you require these documents you should have a system to check. Thankfully other dispensaries do check the system and understand online renewals of DLs
I have all great things to say of the office and staff. They are and have been very helpful like you’re part of their family! Great place, won’t go anywhere else!!
The staff had been amazing! Knowledgeable, kind, patient and always make me feel welcome. Highly recommend if you're looking for a great dispensary. 😉
The best marijuana dispensary in all of Ohio! They are the only ones i've been to that constantly have good deals on products. With $18/8ths every single day you're guaranteed to find something good.
I absolutely love this dispensary.. everybody is so kind and helpful...And I mean that really and they have even better prices
I absolutely can’t say enough about this place. I was new to cannabis and they took the time to explain things to me so that I would have the best possible experience. Life changing for me
Very clean, fresh, and welcoming establishment. Becky in security, the courteous folks in the reception area, and Adrian on the sales floor were all very friendly, helpful, and accommodating. Adrian is knowledgeable when it comes to the products offered at Pure Ohio Wellness and made my first visit to an Ohio dispensary a pleasure. I was given a generous discount because of my veteran status. All of my questions were answered thoroughly. The staff were very professional and kind. Excellent experience.
Happy Happy Happy employees. Always willing to help. Never makes you feel like your taking to much time. Always comfortable and friendly atmosphere. Love it here
Best prices for flower. It seems like the workers enjoy their jobs unlike at most dispensaries. Nothing is triggering for people with sensory issues. Even when the place is busy, it doesn’t feel overwhelming compared to some dispensaries getting busy in Columbus.
Pure Ohio is my favorite dispensary because the staff is so helpful. I always ask what's a must have and the budtenders never disappoint!!! Pure Ohio ALWAYS has the deals too and they send you a text the night before so you know what's on sale for the next day!!! My favorite thing about POW is that they have their own line of products. Their banana kush is easily one of my favorites. They have some of the best stuff for even better prices. I'd love to see pure Ohio edibles in the future!!!!! All in all a 10/10
Pretty Solid Place. They have very little wait time, despite having a Full Parking Lot (Kinda small) and have Welcoming Staff. The Design on the inside of The Store is Beautiful. The Security there Is pretty Kind too.
First time experience to a dispensary.All the staff was super friendly, knowledgable, and helpfull. The experience could not have went any better.
I’m very lucky to live where there are 4 dispos within 15-20 min of me. That said, I drive twice as far to go to POW exclusively anymore. I’ve had great experiences at the others, but POW, in my experience, is just that much better. I’ve spoken most often to Olivia, who is THE most knowledgeable budtender I’ve met so far. She’s super sweet and describes the effects and benefits of one product or another SO well. The other staff have been equally kind and helpful. In addition, they always have strains in the $20-$30 range, and a “Strain of the Day” that is $16-$18. Super helpful. Definitely recommend checking this place out.
Loved coming here until the last 3 visits. 3 orders in a row now, items on the online menu were labeled incorrectly leading me to lose 10% discounts and receive items I would not have purchased if they were labeled correctly. I was also charged for a 'free' grinder that I didn't want or ask for. Today will be my last order here.
Drove an hour after they accepted and confirmed my order. The guy takes my Id and med card comes back out and tells me I can’t get my medicine because I don’t have an Ohio address which they knew as I’ve shopped here before. The guy specifically said they were supposed to tell me that last time I was there, obviously I would remember that conversation before I drove and wasted my day. They could of called when my order was placed and let me know. Super unprofessional, I understand following the rules but you can’t follow them sometimes and not others.
Great deals great people definitely recommend going and checking this place out.
Loved the place until the last few visits. New reps are rude and condescending. On site managers are young and inexperienced. After supporting since opening day, decided to take business elsewhere after todays affairs. As an indigent with mental issues, this isn’t the place to be around.
Great variety of products. Budtenders are very educated in their products and provided the best experience. Loved the smoothie gummies! Further away from my residence and there are plenty of dispensaries nearby, but I will be taking the extra drive to Pure because it truly is that much better!
Great place love your workers the best and such a good feel atmosphere love coming to pure Ohio in London Ohio best prices best all around friendly group of people love it love love love it
This is by far my favorite place to get my meds. The staff are so friendly and always willing to help. I’ve never waited more than 10 mins to be taken back. They are so well organized that in a typical day I’m in and out in 10 mins. I made the decision to come here a little over a year ago and I’ve never looked back. If you’re looking for great service and friendly/knowledgeable staff you’ve got to check them out. 👍🏻👍🏻
Pure Ohio Wellness is on the surface just another dispo, but once you start going there every week to get your medicine, the staff learn your name, and that's a level of service you just cant pay for these days. The staff is all friendly, knowledgeable, and pretty laid back overall, even the security guards will recognize you and make a point to say hello when they see you. The location itself is always very clean and quiet, and on the right day of the week you will be waiting in line to LoFi beats (they play chilledcow!). The parking lot is small but not hard to get into or out of, and they have drive through pickup service that actually works fairly well. They tend to always have good deals that aren't listed on the website, so if you want to get the best pricing its a good idea to actually go in and talk to them, also I've gotten extremely lucky on finding new strains, thanks to the workers actually knowing the product they sell, and the pricing is very good. I don't think I can legally share what any of those prices are, but its not been nearly as expensive as you would think.
It’s crazy- I’m here for a medical reason. I don’t need the attitude of an early 20 something year old. Front desk people are very condescending. I’ll pay 8$ more per order to not deal with your staff.
One of the least caring dispensaries in the state. They released and shared my personal information to who knows how many other patients in the program. I know at least 2 other patients who had their same information compromised by POW. They don't seem to concerned. If something isn't done I plan to file a hippa complaint with the State. They can't even message me back to keep me informed.Thanks to POW I also didn't get my medicine for the week. According to my text confirmation my order was for pickup. But after waiting 45 minutes they told me I was pickup and had to get back into line. The rude man outside wouldnt even listen to me and look at my confirmation. I even contacted POW hoping they could have at least let me get my order the following day or something but nothing. I used to really respect POW but they've proven how little they care about patients
Great staff and great product might live 40 min away but ill make the drive everytime.
POW lately has been amazing. The best, common sense online ordering. After your first visit, place an order online. You can then drive thru or go inside. This works by reserving a 2 hour window to pick up. The benefit over other dispensaries. This allows you to be moved to express where you are expedited over walk-ins that are waiting.This has been seamless over past few months. There was a bit of an issue I had when there was a change of employees. With that OUT of TOWNERS must still be warned. I did have issue with being notified an order was ready just to drive there and they don't have it. Was also provided no explanation or apology. This happened a few times in a short time.The prices brought me back. They are still some of the best. With how amazing the service been lately, I can forgive the small time I had a bad experience. Still Out of Towners be warned it isn't infallible.
My first time was today and I had an awesome experience with the company. ☺️Thank you 🙏
Product is dried out, dust. Had to open Purple Sunset container with a meat mallet bc the packaging is so poor. With product quality this poor, I have no desire to ever visit this dispensary.
Far and beyond the best dispensary I've been too yet. Anna is extremely knowledgeable and helpful in navigating the different products available. The staff, atmosphere, pricing and selection are the best I've found. Very highly recommend.
Awesome staff always knowledgeable about there products. Always good vibes in the assistant manger with red hair is awesome. There was a little hiccup in there system yesterday in she handled it very professional in kept us informed. In no time problem fixed . .In I will be back just cause of the amazing staff
Warning to out of towners. Been going for months no problems. Always do online orders, again no problems. Now every order has a problem. They sold out of the item I reserved online. Today had an order for two items, they texted saying one was out but they had the other. I called twice making sure they had the one on my order. They said yes both times, nope sold out both items. Doesn't make sense..I got a text saying the order was ready. They didn't have any of the items. What was ready?At this point the only reason I still go is they have the cheapest product on the market. That is the only thing that keeps me now. The moment I see a better deal I'll go somewhere else. The problems also coincidentally started when there was a mass Exodus of employees. I'm sure the new people are doing the best they can. However the old staff was much more personable and helpful. I changed my five star review to 3-star review and it's unfortunate I had to.
Warning to out of towners. Been going for nine months no problems. Always do online orders, again no problems. Now every order has a problem. They sold out of the item I reserved online. Today had an order for two items, they texted saying one was out but they had the other. I called twice making sure they had the one on my order. They said yes both times, nope sold out both items.At this point the only reason I still go is they have the cheapest product on the market. That is the only thing that keeps me now. The moment I see a better deal I'll go somewhere else. The problems also coincidentally started when there was a mass Exodus of employees. I'm sure the new people are doing the best they can. However the old staff was much more personable and helpful. I changed my five star review to 3-star review and it's unfortunate I had to.
Maybe just me but nothing I've gotten from any dispensery here in OH. Taste anything like real Marijuana? Whats really being grown into your "Medical Marijuana"? Doesn't hold a true Marijuana taste? Smell like it, look like it but doesn't seem to be the real deal?
Visited for the first time today to try and set up paperwork so I could place online orders, so that next time my caretaker could pick up curbside for me. The person at the desk with short pink hair was kind and helpful in explaining what was needed, but as I was finishing the paperwork we discovered that even though my card is still good, my prescription has apparently expired. The person helping me started to tell me they'd finish the paperwork for me for next time, then was interrupted by another employee with purple hair buns who made them scrap the paperwork entirely, necessitating another long, wasteful drive out here myself just to do paperwork so I never have to come back to this store myself again. If this wasn't where my caretaker picks up anyways I'd personally rather give my business to somewhere else with employees who are less unnecessarily, intentionally unhelpful : /
Best dispensary I've been too. Love the staff, and all the products. HIGHLY RECOMMEND (:Also the security is great!
I've been exclusively going to Pure Ohio Wellness in London for a few months now. The staff here are very professional, hard-working, and wonderful people. They have some great deals seeing as they're cultivators as well! All in all, it's worth the trip.
What a wonderful place. The staff are so awesome to talk to and very knowledgeable on the products they sell. Cheap prices highly recommended
Absolute BEST dispensary I've been to!! Best prices and best strains I've seen the last 2 years! I'm sooo happy I JUST MOVED back to London😍😁
One thing that I love about PureOhio is if they hear about a problem, they do their best to fix it. Thank you.The drive through is a genius idea. Great job! No one can be missed and its convenient. Great thinking and a huge one up on other locations that don't have this feature.The staff members are truly my favorite. They are helpful and always have top notch customer service. I give 6 stars to each of you. Thank you for being you.
This is the best dispensary I’ve ever been to. Upon entering I was greeted by a friendly security guard and receptionist. My card was laminated at verdant and was huge and didn’t fit in my wallet. The lady at the front was so nice she made me a new one that was smaller and looks amazing. There was no wait and my budtender gave helpful tips for what I was buying as well. This is how I imagined it would be when I got my card. I won’t go anywhere else now.
I love this place. The staff is informative and helps with every detail as you go. The security staff is amazing and friendly. Love this place
Was my first time here and couldn't have been easier great staff super helpful in everyway. Was in and out no crazy 3 hour waits like some others have been having (cough cough verdant) was very happy with the overall experience thank you will be back!
I had a great experience here. Doors opened on time and the security officer*the taller one who wears a vest* actually greeted the waiting patients and was friendly. There were three people ahead of me but no sense of rushing or a feeling like I would be there forever. I was in and out in less than 20 minutes and most of that was getting information to help my conditions. From the front desk staff, to the person who brings you back, and the budtenders, everyone I encountered was nice and not rushing and I didn’t feel anxious there like a fight would break out or like I didn’t know enough to be there. Will be back!
Best dispensary I've been to yet. Awesome specials. Super friendly staff getting paid by owners but really working for the patients. Hour and a half drive for us but will not hesitate to make weekly trip because they are really trying to make affordable. Anyway 5 stars top notch look forward to going again!
Great prices and friendly staff. Even coming from Columbus I save time because of how quick they get people in and out. Highly recommended
Everyone was fantastic, patient, and confident!Worth the drive. (Really not a bad drive 25min give or take).You can tell the employees were there for the customer. Sometimes there's alot going on, and nice to have someone help refocus, and break it down.Bottom line.Meet me at the London.Thanks again Team.
My favorite dispensary hands down. Their business model is exactly what we need for the program in this state. Great deals, great product, friendly staff. I am completely impressed, and once again excited for the patients that need medicine. Class act store love these guys.