Laboratory Manager – ACT Laboratories – QuadWest Associates, LLC – Toledo, OH

Company Summary:

ACT Laboratories is the industry leader in cannabis safety compliance testing. Our cannabis testing services are accredited to the ISO 17025 standard, ensuring methods are fully validated and independently reviewed. We provide peace of mind to patients by verifying that their medicine is properly dosed and free of harmful levels of contaminants.

Job Summary:

ACT Laboratories is currently seeking a full-time Laboratory Manager for our Toledo, OH Laboratory.

Coordinate and oversee daily activities of a production laboratory facility and provide leadership to a laboratory operations team performing chemical, microscopic and/or microbiological testing procedures; responsible for overseeing and directing the scientific methods of the laboratory, ensuring that the laboratory achieves and maintains a laboratory quality assurance program and providing ongoing and appropriate training to laboratory employees.

Pay –
$70,000 – $78,000

Schedule –
Monday through Friday 8am – 5pm

Benefits –
ACT Laboratories provides a comprehensive pay and benefits package including medical, dental, vision, life, disability insurance as well as a 401(k) plan.

Essential Duties and Responsibilities:

  • Ensure testing samples are properly received, organized and prepared for testing procedures
  • Ensure laboratory testing is completed accurately and timely according to all standard operating procedures and in compliance with federal, state and/or local regulations
  • Ensure test results and other data are accurately and timely entered into the Laboratory Information Management System
  • Ensure test results are timely and accurately transmitted/delivered to customers; discuss results with customers and address customer questions, comments and concerns
  • Ensure all Quality Control / Quality Assurance protocols are followed and verified
  • Prioritize work, manage workflow and coordinate employee efforts to achieve accurate and timely results
  • Perform audits; respond timely and address items identified during audits/inspections
  • Ensure laboratory is clean, organized and efficiently operating and laboratory equipment is properly calibrated and maintained
  • Review and update standard operating procedures as needed; ensure standard operating procedures are appropriately and timely implemented at the assigned laboratory
  • Perform work of laboratory employees as needed based upon workflow and staffing
  • Perform initial troubleshooting of testing issues and inform technical experts of existing issues in a timely fashion
  • Inform leadership on emerging compliance and customer issues
  • Work with leadership to define and maintain laboratory capacity
  • Support laboratory operations key initiatives
  • Assume bottom-line responsibility for laboratory operations including identifying areas of operational efficiencies
  • Establish and maintain productive working relationships with people inside the laboratory and people outside the laboratory including customers, regulatory staff and corporate staff

Supervisory Responsibilities:

  • Manage employees that may include Lead Laboratory Technicians, Laboratory Technicians, Drivers/Samplers and Administrative Assistants
  • Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws; responsibilities include: interviewing, hiring and training, onboarding, staffing/workplace planning, assigning and directing work, scheduling, evaluating performance, recognizing and rewarding, disciplining, addressing complaints and resolving problems

Education and Experience:

  • Bachelor’s degree in biological, chemical, or other related science, Master’s degree preferred
  • Laboratory experience required
  • Minimum of 3-5 years of supervisory or management experience in a Laboratory setting

Equal Employment Opportunity Policy

ACT Laboratories provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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