This dispensary is by far my favorite place to go! Everyone is super helpful and I always enjoy the small conversations I have with anyone working! I always leave here satisfied with my orders!
Just got my card and I absolutely love ethos! I recently purchased the disposable pen and it's so perfect ! Easy to use and makes me feel incredible. Highly recommend!! 👌👌
I came in and got help asap, they helped me choose the right product, I already have a few favorites one of them is kristie pacak, she’s fantastic I HIGHLY RECOMMEND her. The whole team is AMAZING thank you all. Everyone deserves a raise!!!!
Came into the dispensary and had a very pleasant experience. Chris, the guy that checked me in, super cool and helpful. As my first time there as my friends caregiver. Jesse helped me in the back with info on different products and brands. Would definitely recommend this place to anyone!
This place is the best by far. I am new to the cannabis industry and I decided to call before going in. The gentleman named Dom was so kind and patient with my questions and explained the entire process for a new patient and made me confident before I have even went in yet. They have a good selection and a great menu. I cannot wait for my first visit ☺️
Great prices, top notch cannabis, fast service, easy online ordering, excellent customer service! Shout out to Dakota especially!! I suggest name tags so others maybe recognized (maybe employees do wear name tags and I’m not observant lol)!Do wish online ordering included payment options.
Definitely impressed! This was my first time visiting, wow you guys nailed it! Prices were great today and the process was super fast even as a new patient. I placed my order online a few hours before they opened and it was already packed, ready and correct! Everyone I spoke to was pleasant and knowledgeable. 10/10 recommend especially if you see a deal...go for it the new patient process is a breeze!
I love Ethos !! I have been going there for 2 years. I have always encountered the staff to be polite, courteous , knowledgeable , patient and very helpful . The BEST !!!
I've been coming to this location for a few years, only because it is convenient and the closest dispensary to me. I think I've finally decided to go elsewhere. The employees are nice but I've not found them to be overly helpful. I definitely do not get the feeling I can walk in and ask questions or get recommendation. They offer a few vape battery options but rarely have the pods that go with some of the batteries. It's extremely frustrating- if I purchase a battery from you, I expect to be able to utilize that battery. I end up purchasing disposables most of the time becasue their supply is so unpredictable.
Only 3 stars because I like the employees. This location was at its peak when it was About Wellness! Now that they changed owners.....the flower is constantly dry and the prices are excessive. Meigs County doesn't know what they're doing. Low THC product, high prices, and dry or small flower. After 3 years of going here....I'm moving on
My go to dispo!! they have most products in cases to view. EXACT mg of thc unlike others rounding it up and charging more.. cheaper than most places. Employees have more experience with the stuff they are selling they know what disposables to get!
Website is still rough, but what I order matches what I get. Staff are amazing.Update: Maybe it was just a rough start to the year, it has smoothed out dramatically. Staff are still 101% the best 😊For anyone who uses cartridges, search 840 and then filter the search to cartridges only, this will find you the full day carts :)Apparently the organization system on dutchie isn't the greatest, and it's not the store's fault.Even sites with everything tweaked still have issues with cartridges. Just make sure it's not a luster or airo pod!
Best in the area. Awesome staff. Great hours.No guard annoying customers.Stacked discounts. Worth the drive.They sometimes don't activate their promotions timely but they do fix it!But now they are going to charge you to pay them!Minus 2 stars.
Location is great. However, employees need to be educated on products and accessories needed for said products. And they should be able to educate patients. They also don’t have stock of necessary accessories (i.e. specific proprietary batteries) for the products they sell. And if they screw up, you won’t get refunded or even a discount. Unfortunate experience. Employees are nice and I understand their hands are tied but management is poor.
I can see how patients easily get frustrated; as soon as you enter you’ll be waiting in a tiny waiting area. This was the longest part tbh, after getting beyond the magical door it goes pretty quickly. I got here first thing in the morning and my total trip was 13 minutes and 45 seconds. I would say order ahead and get the first time slot if you want a smooth, simple visit to Ethos. The staff was friendly and I placed an online order.
Placed online order on a sale day first thing in the morning. Received 2 text and was supposed to receive a 3rd when my order was ready for pick up. Fast forward over a week after trying to be patient. I didn't hear from them, so I went in. The guy at the front told me he can't help me and or honor the sale price I place the order for. The Place is a joke, long lines. Min. Product. No way to contact. Will be taking my business elsewhere..
If you place an online order, just expect it to never be filled. You can also expect them to not communicate that your order will remain unfilled. Their hours of operation aren't always accurate online but they never answer the phone so you'll just have to guess. The quality of this location has gone completely downhill. Don't waste your time.ETA: the core staff is excellent. They care about the customer and helped to correct the issues we encountered recently. Hopefully the new ownership can work out the kinks.
Ever since Ethos took over it has been terrible. Every time in the last month they have had their big sale they either close due to staff or the line was over 2 hours wait in the freezing temps. Please bring back About wellness. I will be going to Columbia care in Monroe now. They have better prices so you don't have to wait till a sale. Look at all the newer reviews from ~2 months ago till now and see how far this place has fallen.
They have great deals and awesome product. Unfortunately they treat their patients like customers and the medicine more like a drug. They randomly change their hours and make people wait outside in the rain. Even the elderly. They allow people to make online orders but you have to wait the same amount of time. They have one large waiting room that can hold plenty of people along with the room you get your medicine. Yet everyone is out in the rain today or crowded in the small room where you show ID. What a joke. Go to Michigan. They treat you more like a patient at their dispensaries and they have accurate weights and better pricing.
Absolutely amazing customer service. Although there was a long wait they were fairly efficient in keeping the line moving. The ladies at the front desk were so incredibly helpful and knowledgeable. First time going here and the process was so simple and relatively fast given how busy they were. Definitely going to continue coming. I appreciate the non-judgmental attitude of the staff. It's very much appreciated for someone fairly new and somewhat intimidated by the whole process.
I need to commend Chris for his outstanding customer service been in the hospitality industry for many year and very few do I come across with awesome customer service. Let me explain when I came inside an I was using my walker I have a prosthetic leg he helped me from checking in out front all the way to checking out and even made sure I got to my car safely again KUDOS and I hope with you his he gets a fantastic raise or recognized for his outstanding customer service. The ladies at the desk were great also. Chris educated me well and gave me some great advice as ordering online was my first time. I will continue to go tEthos for the great service I received I don’t usually get the hospitality like I did at Ethos being an amputee Thanks again Chris
You can order online now which is great and pickup is more convenient now.Vape prices are ok, unfortunately their flower prices are higher than any of the other stores I go to. The low rating is because of the flower prices. They are that much higher.Some of the new staff aren't very knowledgable. Had one guy sell me an airo cartridge and tell me it worked on a regular 510 thread battery which it did not. Had to drive all the way back to the store and wait through a long line and pay for a new battery. No apology from workers.
Johnna, Natalie and Alisha are the reason I come to this dispensary!! They have helped me with any questions I've ever had and I've put them to the test! I will drive 45 min any day to get this kind of service! Keep it up ladies! Highly recommend!
My husband placed an online order for pickup at 5:15-5:30. He entered the building at 5:25, place was hard to find due to no signs, waited until 6:30 for help. Other customers were in and out with their purchase and he was not waited on. Columbia Care Monroe has a much better check out system.
This is the best dispensary in SW Ohio, period. Prices are the best around, the staff is nice and friendly, the selection is great and the time you'll be here Is only like 45 minutes at the worst. Since they changed owners the website is actually useful and online ordering is simple and smooth. Since new owners took over a month ago this place has really improved. All the reviews talking about long wait times and then never answering the phone used to be true but they no longer are.
They now have online orders! I love it. Very easy to use. They text me when my order is ready for pick up. I was in and out with in 5 minutes. Everyone is very nice and friendly. I love everyone up there. I won't go anywhere else. And if you have no clue what to do they are very helpful they will take you step by step it's so easy.
I have never been to another Dispensary.. every staff member I have dealt with has been Amazing.. especially the guy (I didn't get his name) who was working the front around 630 today he was literally the best!!
Hands down the best Dispensary around, the staff is great and helpful. They have the best deals and freshes products around. About Wellness is absolutely my dispensary of choice
This place is a little more expensive then other dispensaries but the people who work there are the best. It's worth a few extra bucks for the advice and friendships you can develop with them. People make places great. The people at All about wellness Ohio make it the best dispensary in the state!!!
Used to be the best place to go, unfortunately no one ever answers the phone to take phone orders, and when you do get through they still make you wait in line if they have taken the till in the back. They are knowledgeable about their product, however you shouldn't have to call over 75 times to make a phone order and still wait an hour to get your product. The twins are awesome and know their stuff! Hope they fix their new issues or they will lose many loyal customers.
Anybody else having trouble getting anyone on the phone here? Never been here before, was pretty excited about going for the first time but I’ve called over 5 times and left a voice mail hours ago and can’t seem to reach anyone on the phones. Oh well.
I love this dispensary and everyone who works there! Not only are the prices the best around cincy but the experience always leaves me with a smile. They are often very busy but always work very hard to get us through quickly and efficiently! A lot of people on here are complaining, but, they don't understand that they get to sit on their butts and wait for the product while the employees must run around, clearly working, while patients berate them. I appreciate all you all do! Thank you
Prices are great that's about it! long wait times 1hr +. No diversity in the staff, the staff act like they're better than you and don't have time for you. Worst check in out of all ohio dispensary's there's not enough room for more than 3 people inside and there's no awning to cover you outside so you better hope it doesn't rain. This place is a joke. You have to call at least 10 times to get through and you can't place a online order because there website is so god awful.
I mean, it's fine for an Ohio dispensary. No black people are working here. Shouldn't ALL the money made from cannabis be going to black people?
Please fix the menu! Other than that it's a great place. You need more phones operators
Great staff! Always get the best service. Highly recommendedEdit: Changed review based on a few things. 1. Phone orders are really difficult to place. Can almost never get through to someone. 2.Should be able to place orders online. 3.The online menu is really a pain to work through.Staff is great but I find myself wishing we had another dispensary in town because it's become such a chore to get through and get what you want ordered.
Been trying to call everyday multiple times for a week now and no one has answered. I've left messages and haven't heard back. This was my favorite dispensary but not sure if they're even open and don't want to drive 45 minutes if they are not open. Does anyone know what's going on?
Starting last week according to Alicia (manager) if you need to change or add to your pick up order you must go in to change it.... never had this happen to me and I've been going there since they opened. I called a handful of times before getting through AGAIN to correct my order and she told me that this was in affect as of last week. Very disappointing. Ended up not picking my order up and went to Columbia Care in Monroe where they had WAY better deals and great selection. Will be a regular there now.
Hands down the best Dispensary around, the staff is great and helpful. They have the best deals and freshes products around. About Wellness is absolutely my dispensary of choice
I love this place, everyone there is so pleasant they almost always have what I'm looking for and more, thank you all!
Consistently has the best prices in the area. Staff is very friendly and knowledgeable. My favorite dispensary in the local area!
Best dispensary around. Employees are wonderful and knowledgeable. Please please please fix your online menu though. Ever since you updated it, it has been terrible. Sometimes I go to other dispensaries just because it’s so hard to search About Wellness menu.
Best prices in Cincinnati. Bud tenders know their stuff and are extremely friendly. Receptionist is always nice and courteous as well. Phone in orders can be a pain on busy days but just keep calling! They will answer eventually. Editing to 3 stars because the prices have slowly risen and the menu online is miserable now. I understand it updates in real time but it’s a pain to navigate compared to the old menu style which I used to rave about.
It's okay, you're not alone, no one else in public service can do anything right either. It's just too hard to make things logical and efficient. E for effort though!
Best dispensary, worst website. It's made for their tablets they use in store but even on them it's not very good. Besides that, this is the best dispensary around. Cheap with frequent sales, nice friendly staff, shorter wait times and a great selection. They rarely answer the phone though
Wide variety of premium products. Friendly, welcoming & inviting staff & ambiance.Just an amazing top rate dispensary
I’ve been to a few dispensaries and I must say Ohio wellness in Lebanon Ohio is the best for products and customer service is outstanding they make you fell comfortable and I love that they remember my name.
If you want to get something you didn't buy, go here. I've had more than one employee tell me that they aren't responsible for the products they sell. I spent $60 for a Sour Diesel cart only for it to be built differently than the one I bought at another dispensary. Wasn't told by a single employee that dispensaries often sell carts that are built differently from one you may get at another dispensary. They've come to the conclusion that whatever they sell to you they're not responsible. Fun right? Not a place I wanna go back to. Would you?
They used to have the best online menu of all Dispensaries. Now it's been changed and it doesn't appear to work so i quit going here.My other complaint is their phone system. You have to play the phone lottery in order to get through and place a phone order. I've been to this establishment hundreds of times. I 've seen how much money gets handed over to them. I feel like they could easily afford a better phone system that you can wait on hold.
Place needs to work on their customer service skills tried calling them on several occasions for an hour straight no one answers their phones. A couple of the staff are pretty nice and knowledgeable other than that this place sucks. Tried calling them yesterday to see if they still had the strand that I liked that was on their menu no one answered so I drove down to the store get there and they don't have it said they just sold out. I am not impressed and will be going to Columbia Care or mad River remedies from now on out
Good supply and nice people. Nice environment. But would be nice for them to answer the phone at least some of the time. I've been here 4 times and each time before I go I try to call ahead so I don't have to wait the dreadful 45mins in line, but I have yet to have anyone answer the phone one time. Fix this and it would be a 5 star review. Very frustrating to call each time and not get an answer. Why havecall ahead ordering if nobody can pick up the call?
Use to be my place to go, despite it being completely out of my way, because it had an online menu that was not awful and easy to use. Now that you've updated to a menu with filters that do not even work, I might as well just go to the places with junk website menus since that is what we get here now too. Why do I want to see gummies when I'm trying to look at flower options? Oh that's right, I don't,but can't filter them out. Awesome. Not sure why you'd destroy something that worked just fine before.
Employees A1 … they just need to put a time limit on people ordering there products maybe , a lot of cheap sold for high stay klutch , look for specials that come rarely runtz lemon mints extc , If u like fluffy nugs this more your lane forsure , too much lime Terp for me even in the cookie flavors , great edibles , and vape accessories Also can’t smell or see before u buy
This place and employees are top notch. Easy in and easy out. I've never seen a frown on questions I have asked or others around me. And thier selection is the best I can find. Keep it up About welness.
This place is convenient since I live in Lebanon but other than convenience everything else sucks. Most of the people who work there are awesome but then you have the high horse people lol. It’s a monopoly and there selection suckssssssss
The last 5 times my wife has went to this location at 9:00am sharp their menu indicated they had a product that they indeed didn’t have. I don’t know how difficult data entry is at a dispensary but she has never had this experience at any of the other 3 dispensaries she frequents. Folks don’t want to drive 45 minutes for something they didn’t want! This should be a pretty easy problem to fix….. but yet again this location drops the ball.
Best prices in Cincinnati. Bud tenders know their stuff and are extremely friendly. Receptionist is always nice and courteous as well. Phone in orders can be a pain on busy days but just keep calling! They will answer eventually.
Did you guys smoke today? Because nobody will answer the phone.
Why have call in ordering if you dont answer the phone! Tried 5 times each time went to voice mail but the people who work there are great! Phone ins should have seperate operators.
Best disp. in the area.Lots of product.Staff goes out of their way to be helpful.
I was totally new to the process and a little overwhelmed with all that it entailed but the staff was super friendly and so willing to help they definitely helped ease the anxiety of the process. Great place,great prices, great staff. I will be making this my go to dispensary no doubt about it!!
I receive great service every time I come here. The amount of products and manufacturers beats out all other dispensaries locally, and the staff is the most professional and willing to help newbies.
By far the best!! Actually cleaner and more comfortable than many medical offices I've been in. Staff is the most polite, professional, and helpful. They call you by name and are always willing to answer questions about products. Best prices. I'd give more stars if possible.
Owner ended up being my budtender. I asked about a product and he said “I don’t use” then rolled his eyes. I just didn’t feel comfortable buying from someone who doesn’t use the product they’re selling it made it seem like he doesn’t actually even believe in people using it.
Menu is mostly wrong. Went this past Friday March 5th, wanted 2 products that were on the menu, they were sold out even though it was on the menu, was told they didn't know how it got on there. Went today, it took them 2 days to finally update the menu, I was the 3rd person checked in when they opened, they finally updated the menu at 0835 today and when I went to order they AGAIN had things on the menu that they had sold out of. I don't know what manager is in charge of updating the menu and making sure inventory in correct but they suck at their job. May be considering a dispensary in Dayton.
If I could give 10 stars I would! Best prices in the area and hands down every best customer service. Very knowledge staff while maintaining professionalism. Highly recommend!
I️ have to come on here to brag. I️ have been a regular here for almost a year now. They are by far the most professional & customer friendly dispensary I️ have been to. You can feel at ease to ask any questions & talk with the staff. If there is a line it is well worth it. Absolutely love this place!
I am giving About Wellness a solid 5 star review because, even though there are draw backs, this is the best location I've ever been too.The staff at this facility has always been the warmest and courteous that I have ever met at any dispensary. They always take the time to hear our your problems and make suggestions. They show that they actually care about issue and take the time to pick the correct blend for you. I have never been pushed a more expensive product or tool.I would be remiss if I did not call out some negatives. One the sitting availability is rather low when you are waiting outside, so if you are disabled, like me, you should visit at low traffic time.Also the inventory isn't very full. More often then not they are out of what you are looking for. The reason that this doesn't lose them a star is that they always have an alternate for whatever you are looking for. Truth be told this is how I have discovered some of the more interesting blends I've tried.Also if you have Covid concerns, like I do, this location definitely takes the most precautions to prevent the spread. At the time I am writing this they were starting to set up for call in orders. I do not know if they are currently accepting them but if you have to be in person, this is the place to go.