Dispensary Associate-PT (Morenci,MI) – Ascend Wellness Holdings – Toledo, OH

Job Description

Ascend is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Michigan, Illinois, Massachusetts, Ohio and New Jersey. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient’s lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. Our provisioning centers will set a new standard of excellence, emphasizing health and wellness. As a team that is committed to our values, our people and our communities, we are looking for people who are inspired by our vision and looking to take roles with us as we expand nationally.


Why Ascend:

Our people are our greatest asset. Our team is comprised of a consortium of skilled and passionate professionals and partners from a diverse range of fields. We believe in building a diverse team, creating a space where all feel welcome and have the opportunity to grow while contributing to our success. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, sexual orientation or genetics. We aim to provide best in class service to our customers and community.


Position Overview:

We are seeking passionate Part-Time & Full-Time Dispensary Associates for our Morenci, MI location who are looking for career growth, along with a great environment. Our Dispensary Associates are responsible for assisting and educating patients / consumers, checking them out, cash handling, customer service, and maintaining our quality inventory for compliance and organization. You must possess the ability to listen well and communicate effectively with various audiences, in order to provide best in class service.


Roles and Responsibilities:

  • Responsible for sales and customer experience by maintaining a tidy, safe, and inviting retail store environment.
  • Ensure the sales floor is properly stocked and the presence of the store is well maintained.
  • Promote a work environment that is positive, customer-service oriented and compliant with established policies and procedures.
  • Maintain product knowledge and industry knowledge.
  • Greeting customers warmly when they enter the retail environment.
  • Accurately use and maintain the Point Of Sale (POS) system in person and for placing express orders.
  • Perform correct cash handling and count application procedures.
  • Accurate and timely data entry of patient profiles.
  • Adhere to HIPPA guidelines while providing excellent customer service.
  • Verifying proper paperwork, documentation and ID for customers.
  • Perform repetitive tasks including packaging and weighing products before sale along with applying proper stickers to maintain compliance.
  • Other duties as assigned by the Management Team.


Qualifications & Competencies:

  • Must meet the age requirement of 21 years of age or older.
  • Must pass any and all background checks required by the state of Michigan.
  • Knowledge of or willingness to learn state specific cannabis laws and regulatory compliance is required.
  • Prior knowledge or desire to learn about cannabis products and therapies.
  • 1 – 3 years of customer service and retail experience.
  • Exceptional customer service skills.
  • Strong verbal and written communication skills.
  • Open availability and can work a flexible schedule; including holidays, weekends and evenings.
  • Proficiency in using MS Office applications and basic computer skills.
  • High School Diploma or G.E.D is required.

At Ascend, we care about the safety of our patients, customers, Ascenders and vendors. Therefore, AWH requires that all employees be fully vaccinated against the COVID-19 virus. If you are offered and accept a position, you will be required to prove your vaccination status prior to when your employment begins. Individuals with religious or medical accommodations may request an exemption.


PHYSICAL DEMANDS:

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


Background Check:

As a condition of employment, all employees are required to submit to a criminal history background check. Employment decisions, in compliance with state law, are based on a candidate’s background report. Employees have a duty to report any changes in their background to their Manager as soon as the employee is aware of the event.

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