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The Botanist Dispensary in Columbus, OH

The Botanist
4.4
Based on 558 reviews
Jay S.
Jay S.
1715520784
Look elsewhere if you’re interested in concentrates. Since they began producing their own flower and concentrates it’s when straight downhill. Only 15-25 options. 50-75% of those options being Botanist brand concentrates. It appears purposeful that they only stock a couple different brands of concentrates with no variety to boost the sale of their own products.
Yall S.
Yall S.
1713015122
I came in because on their website it said if I bought a 10th I’d get one for a dollar. So I drove across town for this exact deal. I get in and they tell me it’s a glitch and I’ll have to buy much more expensive products. I figured okay no biggy it happens. It’s still happening after multiple website updates which lets me know these people are purposely trying to manipulate you into coming into the store to bait and switch you and that’s messed up. I’m dying I don’t want or deserve treatment like this.
Sasha M.
Sasha M.
1710537076
I have been to many dispensaries, but by far The Botonist is the absolute best in prices, strains, customer service and their building is absolutely AMAZING! You feel lush, executive…you feel amazing let’s just say that! I will never go to any other dispensary!!!
Marty S.
Marty S.
1708044366
The gentleman who helped me was very knowledgeable. I had to ask if he had trained for years. He has been studying and is still studying. Wonderful experience, I have met many people with knowledge of what they doing and so helpful.
Joyce R.
Joyce R.
1707250165
Thank you for having spots for us to park, not making us pay for the time we're there.Aaron was very knowledgeable, I greatly appreciated his time.Was able to know what forand how to use the lotion I got.You easily allow for another purchase with no hassle.Thank each one of you again.
Shannon D.
Shannon D.
1706556163
I love The Botanist! I’ve been a patient here for almost 4 years. They truly offer an upgraded medical marijuana experience compared to other dispensaries I’ve gone to in the area. The decor is beautiful (think jewelry store type merchandising), it’s very clean and the staff is so friendly. They are very good at keeping up with consumer demands and staying instock on popular products and they are constantly introducing new brands. I personally love that they sell Flower by Edie Parker as it is a female owned cannabis brand. Their products market exactly to my demographic and I am here for all the beautiful packaging!
Joel P.
Joel P.
1701298806
This is the only dispensary I have been to, so I may be biased, but it is quite nice. The staff there are wonderful for the most part and very helpful in finding the products that work for you. Just wish that ALL staff was well-trained, as I wasted a lot of what little money I have right now on third-choice products that were literally incompatible with each other and I couldn't use them... All because the staff member who helped me out didn't know this. And they do not take returns, even if you are returning a battery. Come on y'all, I normally love this place, but that was extremely unprofessional and a huge waste of time and money.
Sarah W.
Sarah W.
1696801415
Update: the service has gotten worse, I am currently looking into emailing the owner. They are owned by the Greenleaf company but that is all I could find out online so far. If anyone could help me get in touch with the owner or their email I would greatly appreciate it.WORSE DISPENSARY IN TOWN!!!!!I wish I could give it zero stars. I went there early because the last time I went there they said I couldn't park in their parking lot unless I had a pre-order or it was before 10:45 a.m. when curbside pre-orders start. So I made sure to get there early to avoid this situation happening again. Unfortunately it did not help, no sooner that I got checked in was their security telling me to move my car. I asked him why because it was before the time but he insisted and also felt the need to escort me to my car for some reason. I saw someone else parked right behind me and asked why they could stay because we came in and registered at the same time and they also didn't have a pre-order but the security guard didn't bother him at all. That place is so much hype for unreasonable prices, not friendly staff, no parking and selective bothering.
Hollian P.
Hollian P.
1694889710
I had the worst experience with the new security guard out front of this dispensary very rude I was just getting dropped off on the side of the building for curb side my driver had no plans of staying parked there. I was confronted by this rude security guard that my driver could not park there and I told the gentleman that my driver know that and that my driver normally drives around and just picks me up when I’m standing outside. The security guard stated no he can park right there as long as he’s in the vehicle it will not get towed. My driver did not want to illegally park anywhere because it did not want any type of tickets at all. I told the gentleman no my driver will drive around. No he can park over there. This man really argue with me out front of dispensary. Finally, my driver does what he needed to do which was drive around the block. I proceeded to go inside a dispensary. I am on my phone changing my address then the security guard tells me that I need to go back outside walk all the way to find my car and standby my car and change my address by time he tells me this I have already changed my password and I’m getting ready to log into my account and I am told that I need to go outside to do so and I there is no way that I need to go outside to log into my account to pull up my medical card. I have to show them my medical card and my ID when I enter I should never be told that I have to go outside to login to show my medical card that was horrible so finally I got completely frustrated and just left. I will never come back to this dispensary dispensary has poor parking you have to pay for parking or you have to have somebody there with you and even if you do that That you’re going to have the security guard harassing you out in front of the store. Horrible service way to overprice.
Jessie C.
Jessie C.
1691595892
Good prices but you have to walk across the street to park, doesn't make one feel safe while they walk back to their car with a bag full of goodies, whilst downtown. Smh. Cool ppl that work here. Just kind of unnecessary to make people move their cars for curbside orders, that no one hardly gets.
Keep It R.
Keep It R.
1689372116
Not ideal for patients living with chronic pain. Parking is confusing; parked in our usual space marked for the Botanist (we parked here 4 times previously with no issues) but last time were chased down by a security guard telling us we had to move the car across the street instead?? So, now you are hauling your painful self back to the car, finding a new spot, then trying to safely cross a very busy intersection without crosswalks or signage to alert cars of pedestrians, then navigating a tall-ish flight of steps. Once inside, the entire process is befuddling and dehumanizing, as the folks working there expect one to inherently know what their expectations/process is (seems a little different each time, depending on who is working, so there is no consistency) and are a bit cold and unhelpful. They silently push you along like cattle, watch you being perplexed, then only seem to speak up to scold you for doing it wrong 😂 If you have any pain or mobility issues, choose another dispensary with safer parking and more helpful employees.We can say that the people at the purchase counter are always kind, but all they are handling is the transaction. Seems by the time you are handing over large wads of cash, they can find it within themselves to promote you beyond cattle status 😂😂 We highly recommend Zen Leaf in Newark. Can’t always make the drive, but when we do, those folks make us feel welcome, are helpful every step of the way (they always offer to print and laminate our cards for us!) and seem to understand that every dispensary process/setup is different, so it’s natural to offer a little guidance to patients, instead of making them feel chastised while trying to navigate an incredibly complicated system. We’ve even received a follow up call from a extremely friendly and personable manager at Zen Leaf to ask how we liked our purchases and ask for honest feedback.We kept coming back to Botanist for the great selection and product, but the people always seem to leave us with a bad taste in our mouths. With their prices being higher than everyone else, you’d think friendly customer service would be a no-brainer. Maybe the folks working up front could take notes from the cashiers. Really wanted to love this place, and why we were initially dismissive of the unpleasant experiences. Now that they have far superior competition, we ditched our pre-order to spend that cash elsewhereEditing to add: we headed over to Amplify on Hamilton for the first time today and they were SO DANG NICE. Also recommend as it’s a shorter drive than to Zen in Newark (both of these places were so friendly, inviting and were prioritizing making everyone there feel comfortable. You can tell they like being there together and work well as a team.)
Sarah W.
Sarah W.
1689356008
I wish I could give it zero stars. I went there early because the last time I went there they said I couldn't park in their parking lot unless I had a pre-order or it was before 10:45 a.m. when curbside pre-orders start. So I made sure to get there early to avoid this situation happening again. Unfortunately it did not help, no sooner that I got checked in was their security telling me to move my car. I asked him why because it was before the time but he insisted and also felt the need to escort me to my car for some reason. I saw someone else parked right behind me and asked why they could stay because we came in and registered at the same time and they also didn't have a pre-order but the security guard didn't bother him at all. That place is so much hype for unreasonable prices, not friendly staff, no parking and selective bothering.
Jim
Jim
1685631705
Great first experience!!! Reg # 4 @10:42 I was impressed how he was well versed in the industry.Went above and beyond to get me medication I was happy with and made sure I understood the product I was getting.Over all the experience was great and I will be back 100% I just hope others learn from this guy he does a awesome job !!!Ohio needs more people like this gentleman who actually care!!!
Celeste A.
Celeste A.
1679053838
I love the atmosphere, every staff member is extremely helpful and is knowledgeable about the products. It the best option in town. They also have information brochures or pamphlets that help you navigate the process, from beginning to end! I love the blend of that business along with knowledge
Mags
Mags
1671557606
Wonderful and professional. The employees are very nice and super helpful. Amazing selection and good prices!
The D.
The D.
1669840449
Won’t be returning to this dispensary. The staff is amazing, budtenders very caring and patient. But explain to me how you are selling cartridges but don’t have the correct battery????? I’m sorry, to me that’s disregarding patients needs. Doesn’t make clear sense at all. But I do appreciate the experience.
Elizabeth A.
Elizabeth A.
1662578010
Good store and selection, but if you wanna use curbside pickup you better make sure you're there precisely within that 15 minute time slot, or you will be turned away. They will not work with you, at all. Lesson learned - I will stock up at the other dispensaries so I can avoid having to go to this one ever again. At very least the time slots could be 30-45 minutes. Who can reliably arrive anywhere in Columbus in a 15 minute window?!
My favorite dispensary in Columbus. It’s beautiful, well organized, they have great options and different specials all the time. The staff are all amazing and so kind & welcoming. I love it here, I don’t go anywhere else.
Marcus R
Marcus R
1656783933
Their quality of service fluctuates. I've had times where I'd come in and people that came in after we're served before me. I'd say it was just coincidence but it happened several times. They are an ok store to visit though. Location is convenient or I'd make Verdant my primary due to the deals they have weekly
Donald W.
Donald W.
1655828829
Cashless debit machine doesn’t work properly. Two reps also tried to swap orders with me and another customer. Created a big mix up which caused me to be late to work. I then had to use my personal paid time off to cover my time. Paid $120 for a $70 order. When I called and asked to speak with a supervisor I was told there was none that I can speak with. The word “sorry” sometimes just doesn’t cut it. Won’t bring me my money or time off back. I never had any issues prior but I will be fulfilling my orders elsewhere.
Mariah P.
Mariah P.
1655677075
Really beautiful! And great customer service 🙂 I'll have to remember to get myself together a little more next time; felt super underdressed when a very well dressed gentleman graciously opened the door for me. Definitely a pampering experience ❤️
Virginia H.
Virginia H.
1655519686
Completely happy and floored at how wonderful the staff here are! Every single one of the staff were above and beyond kind, insightful, and patient. I never felt rushed and it honestly felt like every member truly enjoyed working there.A special shout-out for the super kind soul wearing rainbow glasses, taking the time to explain the process of purchase and going into depth on the products in an amazing manner and tone!The Botanist is an extra 20 mins from my closest store, but this experience made me feel so safe, respected, and comfortable… The Botanist is now my go to!Plus, the interior and energy in the building is STUNNING.
Michelle S.
Michelle S.
1654894091
Staff is always super friendly and helpful. They may not have the cheapest prices around, but I would rather spend a few dollars more and go to the botanist. Ordering online through their website for pickup or curbside is the way to go and the quickest way to get in and out. The staff rocks!!
Absolutely the best dispensary in Columbus. The staff is absolutely amazing.. Fast, funny, friendly, and always to the point. Well worth the small premium in price point to pay the right people. What I save in valuable time, and not having to deal with the extreme frustration of any other Columbus dispensary is priceless. I'll never go anywhere else.
Noah B.
Noah B.
1652724997
Great service and set-up. Staff is accommodating from security check-in to purchase. Very well knowledgeable on their products and will gladly answer any questions or give advice. Good menu selection on all cannabis products. Plenty of space when inside and waiting for your order. Only downfall is parking...it being in downtown, it doesn't have its own lot. Expect to pay for street or lot parking. My go-to dispensary!
Patty B.
Patty B.
1651621638
The ultimate professionals. I have had my medical marijuana card for several years and will not go anywhere except The Botanist to buy it.My husband just got his medical marijuana card and The Botanist professionals helped make his first visit a wonderful experience and explained the process in detail.
Sean B.
Sean B.
1651497897
Absolutely my favorite dispensary. It's very efficient and the staff is welcoming and personable. I have yet to have a bad experience. Avoid the first of the month if you can, it gets super busy.
James M.
James M.
1650205691
Perfect experience. Lovely staff, great menu options, safe environment, decor and music are on point. Like no dispensary I have ever been to.
Ashley
Ashley
1649655814
The workers are friendly and are happy to answer any questions you have. It was really nice inside as well. My only complaint is that only a few people (workers and patients) were wearing masks. I was scared the whole time I was inside since I am high risk for COVID. Many people who go to dispensaries are high risk as well. I strongly suggest making masks mandatory in your store, as this would make everyone feel more comfortable.
Wes H.
Wes H.
1649465553
Awesome dispensary my go to place in Columbus!! Awesome service and facility. Very professional employees. Very knowledgeable as well on all things about Mary Jane and it's various forms of consumption.
ElGranRico
ElGranRico
1647736384
One of the best experiences I've ever had at a dispensary. The store is very nice and super chill, prices are competitive, and the staff is always friendly and happy to help. My first time only took 25 minutes between sign up to recieving my order and is almost always faster every time I return.This is definitely the most professional dispensary in Columbus.
Brian R.
Brian R.
1647467892
Great Customer Service, the first time patient process was extremely quick and had a huge selection. Will definitely be back this dispensary. Highly Recommend!
Amazing clean dispensary, gorgeous displays. Fast service and friendly tenders.Park as close as you can to the building if you're in the public lot diagonal from the building. That's the free parking for here.
tina S.
tina S.
1646314713
If you are in need of these services I feel this is the place to go. I have been to a couple other places not far from The Botanist and I feel so very comfortable with all the people that work there they are very personable and knowledgeable and will take as much time as needed to explain any questions you may have. The only thing I would like to see is better parking I feel very exposed coming and going.
Jeremiah H.
Jeremiah H.
1645395589
Staff is friendly and make great recommendations. Prices are great as well. The wait is the only reason this isn't home yet.
Bryan C.
Bryan C.
1643912660
I couldn't recommend this dispensary more. The staff is very friendly and knowledgeable. The dispensary is clean and has a welcoming environment. Check them out!
Kaylee L.
Kaylee L.
1640552159
I love coming to the Botanist! Security and front desk staff are always welcoming, kind, and try to get you back into the show room in a timely manner. They usually have what I need but sometimes they have a smaller variety of products compared to other dispensaries in Columbus. MOST (but not all) staff is knowledgeable about products and can recommend something great! The big parking lot close to the building and the ability to drop off right in front is a plus!
Katharine C.
Katharine C.
1639246113
The friendliest staff! Free parking in the lot across the road. Quick & easy to place an order online, they also take walk in orders. 95% of the time has everything I want in stock. Love this place!
Jonathan B.
Jonathan B.
1638055193
Probably one of the worst customer service experiences I’ve had in a long time. Really painful. I’m my estimation, not a professional or capable organization. “Consultation” was full of confusing and overly technical jargon and little relevant and helpful information. My recommendation: be careful how you use terms like “over medication” and “lethal” with a 91 year old. Hire competent people who are trained to do their job. I hope you can make changes and be successful.
Larry B.
Larry B.
1637490015
The atmosphere is like that of a jewelry store. Displays are in glass showcases. Very classy. Security is even classy as well. Staff are very friendly and knowledgeable. They make you feel like an old friend when you're a returning customer and they get to know your name and personality
Larry E.
Larry E.
1637446811
Hands down, the best dispensary in central Ohio! The products are top notch! Unbeatable, quality! The place is spotless, and welcoming, and the staff are absolutely unbelievable! They are knowledgeable, professional, and always, friendly!
LaTaunya D.
LaTaunya D.
1633205954
I visited the store today . I have been in the store before with a pic of my passport and 2 ids. Today the pic of my passport was not accepted. I traveled 30 mile to and from. It was 2:00 and a male staff member was very impatient and rude to me as I tried to explain and show proof. People that come in are in pain already. I will never return and advise others not to. Need more compassionate staff person. You may want to rethink the people you hire and you need to be consistent. I’ve been coming there since you opened. No more until you change you philosophy about the people you hire. That rude snarly man was on the right, by the wall. Check him please! After checking EVERY OTHER DISPENSARY IN THIS AREA WOULD HAVE ACCEPTED WHAT I HAD. 10 /2/2001
Strange and W.
Strange and W.
1629751331
This place is amazing. The staff sat down with me when I was researching and had questions. They spent a lot of time with me and didn't rush anything. The staff is ALWAYS friendly and very knowledgeable about this area. I have never felt rushed or anything. The ONLY thing I will say is it is a little on the expensive side BUT, with that said, their products, staff, and assistance make it worth a little extra. Also, they do offer Veterans discounts and discounts for people that are disabled or low income. Approx 25-30%. That makes them 5 stars, all day, in my book!!!
Jay J
Jay J
1628888754
These long outdoor waits in the heat, the rain, and everything else have to stop. Can they make people do order ahead so everyone else can be safe from the climate? No awnings, just a pergola with nothing on it.
Tiray R.
Tiray R.
1628724042
The Botanist is a really good dispensary. All of the employees are helpful, courteous, and knowledgeable. They always have good strains and decent prices. My ONLY complaint is, that they had a better system. When they text and tell you your online order is ready but it still takes a while for them to call your name. It’s never really an in n out trip. Other than that, I highly recommend.
Teresa G
Teresa G
1627487011
I live 1-2 hours away from most Ohio dispensaries, so I know I will be in the car for a while. This place is worth the drive! From the gentleman that greets you at the door, the front desk staff, to the bud tenders - every single person was friendly and helpful. It's gorgeous inside! The selection and displays are great. They were Busy, but my wait time was minimal. This is where I plan to go in the future. Definitely give them a try.
Justine P.
Justine P.
1625521450
I won’t EVER waste my time there again!They don’t care about when they make a mistake. I got NO apology & no explanation. There are many other places I can order from.
Megan T.
Megan T.
1624464866
Great place! Super friendly and welcoming. Environment was great. Very helpful & great recommendations for my condition.. you have a customer for life now! You are not treated like, just another number.. and the wait time was Awesome.. pretty quick in & out.
Troy M.
Troy M.
1624122098
Front Desk Reception needs more training. I was a first time patient and never greeted or asked questions, I was checked in as another patient with the same name. A simple check of Date of Births would have prevented this from happening. The dispensary agent did a really good job rectifying the issue and setting up a new patient profile on the dispensary floor with other patients waiting. As somebody in the industry, this is extremely embarrassing on the dispensarys behalf. Hoping for a better experience next time.
James R.
James R.
1621351501
Honestly some of the best customer service I've experienced. Have a very smooth process for getting people in and out, and the pre-ordering system is great. Everybody there is very helpful and willing to answer any number of questions about the product. I wish more restaurants and bars had this kind of customer service.
Kim J.
Kim J.
1621101935
I appreciate the fine selection and the quality of the staff members usually found here.We all know prices could be more reasonable. But, alas...This location has issues between the back of house where people fill the orders and the cashier.I place my orders in advance to be expeditious about time. Even though I’ve placed my order in advance somehow it gets shuffled behind at least four other clients who walked in behind me.The excuse today was that the dispensary has changed how they fill orders and that the cashier said they’re not being filled until you arrive. Even so, four other clients arrived after me and got out of there quicker.If you’re not preparing the orders in advance any longer perhaps you should let your clients know that.I understand accidents happen and things get shuffled around. But, a 4+ each time it’s happened is a little ridiculous...
Jen K
Jen K
1619929143
All staff were incredibly kind and patient. I had a 45 minute consultation that helped me figure out which products would be most beneficial for my needs- the staff is so knowledgeable! Check out was easy and there is an ATM onsite since The Botanist only takes cash. I couldn’t be happier with my purchase.
Jorden D.
Jorden D.
1618507164
The guys there were super nice and helpful. They have a lot of display cases so you can look around at things. Very spacious and clean.Just be careful if you're a girl walking there. The parking lot is across the street further down.
Trent S.
Trent S.
1614545172
While none of the dispensaries are run perfectly in Columbus, I consider The Botanist to be the best one. They always have wonderful customer service, orders are filled in a very reasonable amount of time, consistently, many times they seem to have batches of the same strains as other dispensaries that are slightly better quality than the others. There always seems to be somewhere close to park, and I've only had to wait longer than 30 minutes less than 5 times out of a hundred or so, which is a much lower rate than the other Columbus dispensaries. All in all, if you need the products they sell and are in Columbus, be sure to make this the first place you check.
Andy S.
Andy S.
1613727529
The Botanist is, simply put, the best place to get medicine dispensed in the area. After visiting a couple different places when I was new to the program, I landed at The Botanist - and there I have stayed!! There are a multitude of reasons for this - the immaculate atmosphere, the reasonable prices, the close proximity to downtown - but the SINGLE BIGGEST reason is the employees. These budtenders are some of the most compassionate, enthusiastic cannabis advocates I have ever come across (and I’ve met a few!) and they really genuinely care about their patients. Every single Dispensary Agent I’ve had the pleasure of talking to there so far has been immensely helpful, but none more so than Andrea G!! I had the blessing of having my consult with her during my initial visit, and my god I have never felt more seen! She really took the time to educate me, and answer every single question I had (which was a lot, she’s seriously so knowledgeable!! and kind!) and then some! She also had some awesome recommendations which I am still so grateful for. The Botanist is seriously my go-to place now. I can definitely see myself going there a lot in the future!! 🙂
Sebastian N.
Sebastian N.
1613669916
As a new medical marijuana patient. The folks at The Botanist. Made my first legal purchase as easy at it gets. The staff are equally knowledgeable as they are friendly. I spent less than half hour there.The Botanist located in Columbus has a modern architecture. Easy parking, and relatively convenient location.Only gripe I have is with the ATM, and it's limited tender amounts, and fee. However, that not going to stop me from going there.
getsig
getsig
1613594797
I have been to every place in Columbus and they are by FAR the best! Actually I don't think any other location even comes close. Great staff, fantastic product selection, great prices and I was in and out pretty quick. They also offer a 25% discount to veterans. They are absolutely on par with stores in Colorado. This is the place for me.....
Casey P.
Casey P.
1613102186
To be fair this is the only dispensary I’ve been to, but when I ask people which dispensary they go to and like the best, this is/was it. Every time. I’ve had nothing but awesome customer service (they know their stuff!) and understanding here and always walk away with new info and awesome products. Beautiful store, beautiful people. ❤️
Mitch T.
Mitch T.
1612994885
I stopped in at 2pm on a Wednesday and just managed to beat the rush. As a new patient I felt I got processed faster than normal compared to other experiences, it usually takes at least 20 minutes for them to process your new patient forms, I was brought back around 12 minutes from first entering the facility. Great atmosphere, bud tenders, and medicine. My new favorite medical dispensary.
Dawn A.
Dawn A.
1611609500
Great customer service. Amazing products. I drive a little extra to come here as there is a dispensary closer to us, but it's so worth it. ❤️
Melissa M.
Melissa M.
1611336251
I first showed up October _2020One month after my second open ❤️ surgery. Such a courteous staff. From the front to the back. Take it from me, ask questions! They're there to help everyday people, like you and I. Very very smart peepsThat said, I keep going back. For more knowledge and a better way of life all around. Order online*Quick in and out. Big shot out to the staff and product selection.
Ami L.
Ami L.
1611250104
Prices are a little higher & sales are few but you shouldn't have to wait very long. Today was my first visit and they had a fabulous selection of products. parking is not beside the building , so be prepared to walk a very short distance. I will visit again but only when I have extra money to spend. The ATM cost $3
Jane D
Jane D
1610724642
You order. You get a confirmation text. You get a ready text. And boom you have your order in hand out the door. This dispensary knows how to make patients happy and keep their patients. Thank you for caring !
Margaret R.
Margaret R.
1609251991
They were kind, helpful on info. And fast!☝Only 4⭐ because of not enough parking spots. I will definitely be going there again.👍
Lacey F.
Lacey F.
1603900897
What a beautiful place! I could just hang out all day looking at the plants on the wall and the jars in the display case. Very impressive! Everyone was very polite, the prices were decent, they had everything I wanted in stock, and I got a really cool pen!
Matt B.
Matt B.
1603719057
Great staff. They have 20% off specials all of the time. Good product at a reasonable price. I go there often.
April Dawn B.
April Dawn B.
1602106643
The Botanist is completely awesome. The staff were so friendly and answered all of my questions. They made me feel like all my questions were relevant and they asked questions too in order to find the best medicine for me. This will be the only dispensary I use in Columbus ☺
Free G.
Free G.
1602016023
Great service, great product and great discounts! The line also moves super fast. This place is much better than their competitor a mile or 2 down the road.
Mark L.
Mark L.
1601287586
This place is awesome. staff is great very respectful and helpful. Everytime I go I have a good experience. only bad thing I can say is do not buy Columbia care they are the worst for flower terrible company........
Lindsay C.
Lindsay C.
1600109201
Only place I’ve been, only place I’ll go! Beautiful inside, great people working, best selection around 👍🏼
Andy E.
Andy E.
1599956780
Very friendly people, prices are slightly high, but love the selection.
Andrew S.
Andrew S.
1599955244
Awesome dispensary in Columbus. I’m a new medicinal card holder and this was my first experience with a dispensary. It was super professional and everyone was so nice and helpful. I told them what I needed it for and they knew exactly what strain to get me. Not to mention you feel like you’re in the future when you go into the building it’s super well decorated and kept very nice. Definitely the dispensary I will be using.
Michael R.
Michael R.
1599934619
Great Location. The bud tenders are very helpful and explain everything to you.
Amber M.
Amber M.
1599769979
My boyfriend and I frequent this store a few times a month. The first time we went it was waaaay quicker than I could have ever imagined. They take you in the lobby 6 at a time. After everyone is checked in, you are ushered to the back where all the wonderful, yummy varieties of your medicine are kept. Goes super smooth every time we go. The staff is knowledgeable and courteous.
dawn L.
dawn L.
1599761794
Such a nice place. Wish they did specials like the other stores
tony W.
tony W.
1599341887
Frist time here Awesome employees, Evan B helped me with just what I was looking for something to help with back pain and something to help with relaxation just what I needed,Thank you Evan.
Nathan T.
Nathan T.
1599086219
It doesn't make sense to place an online order at noon and then pick a specific pick up time if they do not have the product ready and you have to wait 20 min to pick up the order.Other than that, it is usually a wonderfully friendly place.
BELINDA H.
BELINDA H.
1598739767
Great people and helpful . They have a clean place. There parking little messy.
Heather G.
Heather G.
1598661743
Interior was nice. We found close parking in a free lot near by. Not a large waiting area. The main 'showroom' was nice. Had a jewelry store set up with lit display cases of packaging samples and info cards and hardware but no one on the floor selling or assisting. The clerks, I assume because of covid, did not come out to help customers. There were only 2 employees that I saw. Online pick up seems to be their mainstay for now. Their flower 5.66 + selection is better than other shops in town, especially for counting days. Their specials weren't advertised but applied. If its your first visit with them there is paperwork. They'd prefer you come in early if that's the case.
Timothy M.
Timothy M.
1597954804
Nice decor and good people. Usual wait out front, but not bad. OFF THE WALL, out of this world products! Try em, you all will come back! Bring your piggy bank...
Alisa A.
Alisa A.
1597784727
Great place! Streamlined and very efficient, fantastic light, airy, and modern decor. SW feel. Pleasant, quick, friendly, and extremely knowledgeable staff, wide array of products at good prices. Usually a line so plan on being there at least 30 minutes, which can be somewhat reduced with order ahead.
White Boy L.
White Boy L.
1597072567
The Botanist has set the standard for how to operate during a pandemic. You can either order online or walk in. The staff is friendly and if you do order online, your items will be ready for pick-up when you get there. No having to stand there while they print up your information tags.
Kenna B.
Kenna B.
1596637603
The staff is always pleasant and helpful. Willing to to that extra mile to help you understand everything you need to know about what you are purchasing. They were a big help to me because I was completely lost. Great, clean, and secure place. 🙃
Seth R.
Seth R.
1594743462
This place is great, the best experience I have ever had since using medical Marijuana. Highly satisfied with from the time u walk in the door until u leave everyone is friendly and knowable good prices also. Thanks guys this will be my new dispensery from now on
allan K.
allan K.
1594510962
Parking is interesting. Beautiful shop. Safe, friendly and knowledgeable staff. Tried an under the tongue drop by the businesses namesake and it has been phenomenal for pain, mood, and a little burst of energy with your coffee.
Chris V.
Chris V.
1593812669
As this is my 1st time venturing into the world of Cannabis I found the people I interacted with to be very professional, knowledge and friendly. Since I knew nothing the woman who worked with me took time to explain the various products and suggested usage guidelines. Parking was available but limited. Overall I found the interior to be well organized and very clean. I am not sure what more a customer would like.
Matt B
Matt B
1593276504
Clean, beautiful facility with lovely displays. I was in and out quickly, all the staff assisting me were friendly. Pricing is consistent with most of the other Columbus places, but the experience alone is worth coming in for, and if you know what you want just call it in and make the trip even quicker.
MissStephanie H
MissStephanie H
1591201971
Very clean and friendly!! Just got home and tested my medicine and let me tell you it is everything I needed. Thanks so much to Andy for your wonderful recommendations and for being so kind to me. Also thank you to Jared and Simone for making me feel so welcome! This will be my go to spot! Also there’s a parking lot right across the street and bar/restaurant so you could grab a drink after you shop! We were in and out 🌼🌼🌼 Blessings to All!
Joe V.
Joe V.
1591189859
I am entirely new to cannabis use for either medical or recreational purposes. Getting my medical marijuana license was a bit of a Hail Mary pass for relief from chronic headaches.I was a little intimated at first, not being familiar with the history, culture, or language that has formed around cannabis use. After some research I chose The Botanist in Columbus to be the first dispensary I tried. After that first trip I see no need to check out the other dispensaries in town.The store is warm and inviting looking from the outside. The friendly front desk staff quickly checked me in and took me back to the purchasing area. The interior is warm and softly lit, with jewelry-style display cases showing off some of their hardware. An ATM is available in the store, but for a fee. Transactions are cash only, so come prepared. After only a brief wait I was assisted by another extremely friendly and helpful staff member, who was able to set me up with everything I needed to get started, and for a reasonable price, including a strain that has helped alleviate my symptoms. I have been back several times since that first trip, trying out different strains and forms, and everything I have purchased from The Botanist so far has been absolutely top notch.I will be returning to The Botanist for all my future purchases, and see no need to check out any of the other dispensaries in town.
Joe V.
Joe V.
1591189858
I am entirely new to cannabis use for either medical or recreational purposes. Getting my medical marijuana license was a bit of a Hail Mary pass for relief from chronic headaches.I was a little intimated at first, not being familiar with the history, culture, or language that has formed around cannabis use. After some research I chose The Botanist in Columbus to be the first dispensary I tried. After that first trip I see no need to check out the other dispensaries in town.The store is warm and inviting looking from the outside. The friendly front desk staff quickly checked me in and took me back to the purchasing area. The interior is warm and softly lit, with jewelry-style display cases showing off some of their hardware. An ATM is available in the store, but for a fee. Transactions are cash only, so come prepared. After only a brief wait I was assisted by another extremely friendly and helpful staff member, who was able to set me up with everything I needed to get started, and for a reasonable price, including a strain that has helped alleviate my symptoms. I have been back several times since that first trip, trying out different strains and forms, and everything I have purchased from The Botanist so far has been absolutely top notch.I will be returning to The Botanist for all my future purchases, and see no need to check out any of the other dispensaries in town.
Greg D
Greg D
1588969730
Best dispensary I’ve been to in Columbus! You can get in and out quick if you know what you want, but they’ll take the time to answer any questions you might have and are happy to help guide you to what will work best for you. Everyone on staff is friendly and knowledgeable, and the facility is always clean and well-maintained. This is the place to go!
Nichole R.
Nichole R.
1588038295
Very knowledgeable staff and great selections
Moving S.
Moving S.
1586883352
I have gone to The Botanist for a few months now, and can honestly say every trip is fun, efficient, and organized. Every representative that works here that I have dealt with have been pleasant, but more importantly they are knowledgeable about their products! Rony, Jared, and the three other Botanists (sorry I don’t know ya’lls names! ☺️) answer all questions I have ever had. More importantly they never appear inconvenienced or as if they are in a rush to see you leave! Anyway, I could probably write a million more good words about this dispensary. Point is, it’s a well ran company with great products and great employees. If you need medicinal marijuana and want to get it in Columbus, this place is the best.
Ally G.
Ally G.
1586812922
I honestly hesitated to review the Botanist because it's my favorite dispensary and it feels like a hidden gem. I have been going regularly for several months and have never had to wait to be assisted. The prices are reasonable, the staff is friendly and knowledgeable, and it's always a very quick process. Even if you don't order ahead it takes a maximum of 10 minutes to get checked in, order, and receive your product if you know what you are looking for. Ordering ahead makes it that much faster, maybe 5 minutes tops? They are always adding new products and have a wide variety of options for every budget and preferred consumption method. Also they occasionally do fundraising drives, encouraging patients to donate their change to their chosen charitable organization. They recently did this for cancer research. A great dispensary with a great staff.
Scott R.
Scott R.
1586789859
Omg. This place is the best dispensary I have been to in OH. Their service is top notch, their products are high quality, & their place has a chill like no other. The wait time alone is enough to get my $. In & out in less then 5 mins is amazing.
Kate M.
Kate M.
1585646762
Incredible! 15% off of 10 items is just what I needed to nest myself in my home for at least the next month. I called my order ahead and it was ready when I got there. Very quick. Very easy. Very safe. Go get the peppermints before they are gone. :)EDIT: 15% off of 10 is TODAY ONLY (until the end of March) but there are deals consistently!
MJ H.
MJ H.
1583218959
The store experience and the medication was amazing. I felt so much more secure and healthy compared to going to the mainstream pharmacies where I used to pick up my meds that caused extensive side effects with less relief. And, I am a disabled Vet, and they offer a 25% discount on all the medication.
Azra H.
Azra H.
1582300137
Quick, friendly, free parking.Cons: Prices does not reflect tax.Picture reflects designated spot signs in the lots across and next to the Dahlia bar & lounge.
Olivia F.
Olivia F.
1579618212
The manager has taken extra time during several of my visits to get to know my son and I in order to assist us with our purchases. He not only listens to our needs medically but also recommends product based on our budget. Recently the customer appreciation discount was a great incentive for trying new products. He asked for feedback about our experience with this location and actively listened to both complimentary information and constructive criticism. This dispensary genuinely wants to best serve the medical marijuana consumer population in the best way possible.
K E
K E
1579200821
I visited this dispensary for the first time today. I was very impressed. All of the staff were very professional and courteous. I Also met the manager who went out of his way to greet all the clientele. As a veteran I appreciate that they give a discount. The parking was a little confusing but once I was inside they showed me where the complementary parking was located for next time. Make sure you check out their website before you go so you know where to park.
Sunny N.
Sunny N.
1577962969
I give a neutral rating. We came from out of county after getting a text from the dispensary advertising 15% off flower. I have a 25% indigent discount. My thought was we could stack the discounts like other dispensaries have done. They told us no. We went from assuming we'd pay a certain amount to that amount + more. Major disappointment. Very sad considering tax isn't figured in menu prices. Other dispensaries include tax in price. Perhaps, when they send such advertisements, theyll mention their offers cant be used in combination with the indigent discount. Other than that, top notch customer service and love the atmosphere. What breaks my heart is we pay 3-4 times in price compared to our neighbors above in Michigan. It's heartbreaking to witness patients state they'll risk a felony charge bringing cannabis back from Michigan because Ohio charges too much. Every person that's a patient is genuinely sick. I just don't understand how it makes any sense to charge patients the same as street dealers. Your store is fantastic. Your prices are awful.
Oh Fuh S.
Oh Fuh S.
1577382785
I give a neutral rating. We came from out of county after getting a text from the dispensary advertising 15% off flower. I have a 25% indigent discount. My thought was we could stack the discounts like other dispensaries have done. They told us no. We went from assuming we'd pay a certain amount to that amount + more. Major disappointment. Very sad considering tax isn't figured in menu prices. Perhaps, the next time they send such advertisements, theyll mention their offers cant be used in combination with the indigent discount. Other than that, top notch customer service and love the atmosphere. What breaks my heart is we pay 3-4 times in price compared to our neighbors above in Michigan. It's heartbreaking to witness patients state they'll risk a felony charge bringing cannabis back from Michigan because Ohio charges too much. Every person that's a patient is genuinely sick. I just don't understand how it makes any sense to charge patients the same as street dealers.
Jessica S.
Jessica S.
1576715716
Once I found where to park everything was great! It’s a really cool place and set up. The building felt safe and professional. The staff was super friendly and knowledgeable. Since it was my first time I got the grand tour. I love that they have a pharmacist there and medical/pharmacy students from OSU. They seem to really care about the science behind everything and want feedback from patients about what strains are working for what ailments for them. It was a great experience and I will def be back!
marcy L.
marcy L.
1575501391
The Botanist is the best dispensary I have been to in Ohio. The people who work there are amazing. Jared was extremely helpful today and very knowledgeable in explaining all the rules, etc. The decor is really pretty! So happy they finally opened in the Arena District!
Wango T.
Wango T.
1575499618
The staff is awesome and knowledgeable. Very friendly and kind. Selection is one of the best and the prices are fair for the area. Location is easy, just make sure to park on the side in their designated Free Parking area. Always come back time after time and they are one of the only places to have "Deals" Major + for me
Gregory B.
Gregory B.
1575480760
Great experience! Awesome selection of strains and a nice looking store. Staff is friendly and knowledgeable.
Demetrius R.
Demetrius R.
1575262210
Been going to The Botanist since they been open, saves me a trip.This day I call ahead because of my walker so it can be ready for pick up.Like I said I've been going awhile.Well Im in the car and I check 1 out and it's hard n crunchy. Take it back and they won't exchange. That's my last trip . I'll take the drive
S B.
S B.
1574939573
The Botanist Columbus is a great dispensary. Now that there are more choices of where to go, the little things really make a difference. The location is urban but parking is close. You are greeted at the locked front door by security who actually takes a moment to speak to you while welcoming you. The receptionist was equally as friendly and the check in process was efficient, both as a first timer and returning patient. The “budtender” quickly gauged how much assistance I was looking for and provided a menu folder. They were knowledgeable and interested in past purchases, as well, in order to communicate those experiences to other patients. They have a wide variety of products- especially sativas which are lacking at some other dispensaries. The prices are competitive for the market and they offer discounts, which helps. There are multiple people working and both visits I was in quickly and never felt rushed once inside. The vibe is relaxed and the space is large, open and beautifully decorated.
Karli K.
Karli K.
1574359026
WOW- just wow. This place is very swanky. Very clean, super friendly security and staff. Jared was amazing and went the extra mile to ensure my first dispensary experience was thorough. Roni, the pharmacist was very informative and provided a Ritz Carlton experience as well. Parking was super easy to find and free. There was no wait! Great display cases, easy process. Thank you!
William J.
William J.
1574271088
Not going to comment on pricing, which is higher than out in the sticks, for example, for obvious reasons.The vibe is relaxed here, which might be due to time of day or location.I've been to all Columbus dispensaries now and this is the one I like the best. I can call and speak to someone about the number of days left or whatever. Stuff like that is what makes a dispensary stick out for me.
mark G.
mark G.
1573398824
15% off on absurdly overpriced product is not a discount. Not sure who you're trying to trick with that gimmick.. Shame on you guys and your Ohio units.. The intelligent ohioans go to Michigan, we goto Holistic health Wayne.
mark G.
mark G.
1573240322
15% off on absurdly overpriced product is not a discount. Not sure who you're trying to trick with that gimmick.. Shame on you guys and your Ohio units.. The intelligent ohioans go to Michigan. Holistic health Wayne to be exact..
Ben L.
Ben L.
1572992104
Great experience!
Ben L.
Ben L.
1572992103
Great experience!
Betty R.
Betty R.
1572561103
My first time at a dispensary. Very friendly and knowledgeable staff. Nice selection and reasonably priced.
Extremely well appointed facilty. Super friendly staff and lots and lots of what you want lol.
Next Reviews
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115 Vine St
Columbus, OH 43215

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CLOSED
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    Payment Methods:

    Cash Only
    ATM Available On Site

    Dispensary - OPEN

    The Botanist is a medical cannabis dispensary store located at 115 Vine St in Columbus, OH 43215. They specialize in providing high-quality medical marijuana products to patients who have received a medical marijuana card from a state certified MMJ doctor.

    The Botanist offers a wide range of dispensary menu products including flower, edibles, tinctures, concentrates, and topicals.

    With recreational cannabis now legal in Ohio, as this gets implemented The Botanist in Columbus may also convert into an Adult Use Recreational Dispensary as well as support medical marijuana patients. Find out if you’re eligible today.

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    What People Are Saying

    The Botanist
    4.4
    Based on 558 reviews
    Jay S.
    Jay S.
    1715520784
    Look elsewhere if you’re interested in concentrates. Since they began producing their own flower and concentrates it’s when straight downhill. Only 15-25 options. 50-75% of those options being Botanist brand concentrates. It appears purposeful that they only stock a couple different brands of concentrates with no variety to boost the sale of their own products.
    Yall S.
    Yall S.
    1713015122
    I came in because on their website it said if I bought a 10th I’d get one for a dollar. So I drove across town for this exact deal. I get in and they tell me it’s a glitch and I’ll have to buy much more expensive products. I figured okay no biggy it happens. It’s still happening after multiple website updates which lets me know these people are purposely trying to manipulate you into coming into the store to bait and switch you and that’s messed up. I’m dying I don’t want or deserve treatment like this.
    Sasha M.
    Sasha M.
    1710537076
    I have been to many dispensaries, but by far The Botonist is the absolute best in prices, strains, customer service and their building is absolutely AMAZING! You feel lush, executive…you feel amazing let’s just say that! I will never go to any other dispensary!!!
    Marty S.
    Marty S.
    1708044366
    The gentleman who helped me was very knowledgeable. I had to ask if he had trained for years. He has been studying and is still studying. Wonderful experience, I have met many people with knowledge of what they doing and so helpful.
    Joyce R.
    Joyce R.
    1707250165
    Thank you for having spots for us to park, not making us pay for the time we're there.Aaron was very knowledgeable, I greatly appreciated his time.Was able to know what forand how to use the lotion I got.You easily allow for another purchase with no hassle.Thank each one of you again.
    Shannon D.
    Shannon D.
    1706556163
    I love The Botanist! I’ve been a patient here for almost 4 years. They truly offer an upgraded medical marijuana experience compared to other dispensaries I’ve gone to in the area. The decor is beautiful (think jewelry store type merchandising), it’s very clean and the staff is so friendly. They are very good at keeping up with consumer demands and staying instock on popular products and they are constantly introducing new brands. I personally love that they sell Flower by Edie Parker as it is a female owned cannabis brand. Their products market exactly to my demographic and I am here for all the beautiful packaging!
    Joel P.
    Joel P.
    1701298806
    This is the only dispensary I have been to, so I may be biased, but it is quite nice. The staff there are wonderful for the most part and very helpful in finding the products that work for you. Just wish that ALL staff was well-trained, as I wasted a lot of what little money I have right now on third-choice products that were literally incompatible with each other and I couldn't use them... All because the staff member who helped me out didn't know this. And they do not take returns, even if you are returning a battery. Come on y'all, I normally love this place, but that was extremely unprofessional and a huge waste of time and money.
    Sarah W.
    Sarah W.
    1696801415
    Update: the service has gotten worse, I am currently looking into emailing the owner. They are owned by the Greenleaf company but that is all I could find out online so far. If anyone could help me get in touch with the owner or their email I would greatly appreciate it.WORSE DISPENSARY IN TOWN!!!!!I wish I could give it zero stars. I went there early because the last time I went there they said I couldn't park in their parking lot unless I had a pre-order or it was before 10:45 a.m. when curbside pre-orders start. So I made sure to get there early to avoid this situation happening again. Unfortunately it did not help, no sooner that I got checked in was their security telling me to move my car. I asked him why because it was before the time but he insisted and also felt the need to escort me to my car for some reason. I saw someone else parked right behind me and asked why they could stay because we came in and registered at the same time and they also didn't have a pre-order but the security guard didn't bother him at all. That place is so much hype for unreasonable prices, not friendly staff, no parking and selective bothering.
    Hollian P.
    Hollian P.
    1694889710
    I had the worst experience with the new security guard out front of this dispensary very rude I was just getting dropped off on the side of the building for curb side my driver had no plans of staying parked there. I was confronted by this rude security guard that my driver could not park there and I told the gentleman that my driver know that and that my driver normally drives around and just picks me up when I’m standing outside. The security guard stated no he can park right there as long as he’s in the vehicle it will not get towed. My driver did not want to illegally park anywhere because it did not want any type of tickets at all. I told the gentleman no my driver will drive around. No he can park over there. This man really argue with me out front of dispensary. Finally, my driver does what he needed to do which was drive around the block. I proceeded to go inside a dispensary. I am on my phone changing my address then the security guard tells me that I need to go back outside walk all the way to find my car and standby my car and change my address by time he tells me this I have already changed my password and I’m getting ready to log into my account and I am told that I need to go outside to do so and I there is no way that I need to go outside to log into my account to pull up my medical card. I have to show them my medical card and my ID when I enter I should never be told that I have to go outside to login to show my medical card that was horrible so finally I got completely frustrated and just left. I will never come back to this dispensary dispensary has poor parking you have to pay for parking or you have to have somebody there with you and even if you do that That you’re going to have the security guard harassing you out in front of the store. Horrible service way to overprice.
    Jessie C.
    Jessie C.
    1691595892
    Good prices but you have to walk across the street to park, doesn't make one feel safe while they walk back to their car with a bag full of goodies, whilst downtown. Smh. Cool ppl that work here. Just kind of unnecessary to make people move their cars for curbside orders, that no one hardly gets.
    Keep It R.
    Keep It R.
    1689372116
    Not ideal for patients living with chronic pain. Parking is confusing; parked in our usual space marked for the Botanist (we parked here 4 times previously with no issues) but last time were chased down by a security guard telling us we had to move the car across the street instead?? So, now you are hauling your painful self back to the car, finding a new spot, then trying to safely cross a very busy intersection without crosswalks or signage to alert cars of pedestrians, then navigating a tall-ish flight of steps. Once inside, the entire process is befuddling and dehumanizing, as the folks working there expect one to inherently know what their expectations/process is (seems a little different each time, depending on who is working, so there is no consistency) and are a bit cold and unhelpful. They silently push you along like cattle, watch you being perplexed, then only seem to speak up to scold you for doing it wrong 😂 If you have any pain or mobility issues, choose another dispensary with safer parking and more helpful employees.We can say that the people at the purchase counter are always kind, but all they are handling is the transaction. Seems by the time you are handing over large wads of cash, they can find it within themselves to promote you beyond cattle status 😂😂 We highly recommend Zen Leaf in Newark. Can’t always make the drive, but when we do, those folks make us feel welcome, are helpful every step of the way (they always offer to print and laminate our cards for us!) and seem to understand that every dispensary process/setup is different, so it’s natural to offer a little guidance to patients, instead of making them feel chastised while trying to navigate an incredibly complicated system. We’ve even received a follow up call from a extremely friendly and personable manager at Zen Leaf to ask how we liked our purchases and ask for honest feedback.We kept coming back to Botanist for the great selection and product, but the people always seem to leave us with a bad taste in our mouths. With their prices being higher than everyone else, you’d think friendly customer service would be a no-brainer. Maybe the folks working up front could take notes from the cashiers. Really wanted to love this place, and why we were initially dismissive of the unpleasant experiences. Now that they have far superior competition, we ditched our pre-order to spend that cash elsewhereEditing to add: we headed over to Amplify on Hamilton for the first time today and they were SO DANG NICE. Also recommend as it’s a shorter drive than to Zen in Newark (both of these places were so friendly, inviting and were prioritizing making everyone there feel comfortable. You can tell they like being there together and work well as a team.)
    Sarah W.
    Sarah W.
    1689356008
    I wish I could give it zero stars. I went there early because the last time I went there they said I couldn't park in their parking lot unless I had a pre-order or it was before 10:45 a.m. when curbside pre-orders start. So I made sure to get there early to avoid this situation happening again. Unfortunately it did not help, no sooner that I got checked in was their security telling me to move my car. I asked him why because it was before the time but he insisted and also felt the need to escort me to my car for some reason. I saw someone else parked right behind me and asked why they could stay because we came in and registered at the same time and they also didn't have a pre-order but the security guard didn't bother him at all. That place is so much hype for unreasonable prices, not friendly staff, no parking and selective bothering.
    Jim
    Jim
    1685631705
    Great first experience!!! Reg # 4 @10:42 I was impressed how he was well versed in the industry.Went above and beyond to get me medication I was happy with and made sure I understood the product I was getting.Over all the experience was great and I will be back 100% I just hope others learn from this guy he does a awesome job !!!Ohio needs more people like this gentleman who actually care!!!
    Celeste A.
    Celeste A.
    1679053838
    I love the atmosphere, every staff member is extremely helpful and is knowledgeable about the products. It the best option in town. They also have information brochures or pamphlets that help you navigate the process, from beginning to end! I love the blend of that business along with knowledge
    Mags
    Mags
    1671557606
    Wonderful and professional. The employees are very nice and super helpful. Amazing selection and good prices!
    The D.
    The D.
    1669840449
    Won’t be returning to this dispensary. The staff is amazing, budtenders very caring and patient. But explain to me how you are selling cartridges but don’t have the correct battery????? I’m sorry, to me that’s disregarding patients needs. Doesn’t make clear sense at all. But I do appreciate the experience.
    Elizabeth A.
    Elizabeth A.
    1662578010
    Good store and selection, but if you wanna use curbside pickup you better make sure you're there precisely within that 15 minute time slot, or you will be turned away. They will not work with you, at all. Lesson learned - I will stock up at the other dispensaries so I can avoid having to go to this one ever again. At very least the time slots could be 30-45 minutes. Who can reliably arrive anywhere in Columbus in a 15 minute window?!
    My favorite dispensary in Columbus. It’s beautiful, well organized, they have great options and different specials all the time. The staff are all amazing and so kind & welcoming. I love it here, I don’t go anywhere else.
    Marcus R
    Marcus R
    1656783933
    Their quality of service fluctuates. I've had times where I'd come in and people that came in after we're served before me. I'd say it was just coincidence but it happened several times. They are an ok store to visit though. Location is convenient or I'd make Verdant my primary due to the deals they have weekly
    Donald W.
    Donald W.
    1655828829
    Cashless debit machine doesn’t work properly. Two reps also tried to swap orders with me and another customer. Created a big mix up which caused me to be late to work. I then had to use my personal paid time off to cover my time. Paid $120 for a $70 order. When I called and asked to speak with a supervisor I was told there was none that I can speak with. The word “sorry” sometimes just doesn’t cut it. Won’t bring me my money or time off back. I never had any issues prior but I will be fulfilling my orders elsewhere.
    Mariah P.
    Mariah P.
    1655677075
    Really beautiful! And great customer service 🙂 I'll have to remember to get myself together a little more next time; felt super underdressed when a very well dressed gentleman graciously opened the door for me. Definitely a pampering experience ❤️
    Virginia H.
    Virginia H.
    1655519686
    Completely happy and floored at how wonderful the staff here are! Every single one of the staff were above and beyond kind, insightful, and patient. I never felt rushed and it honestly felt like every member truly enjoyed working there.A special shout-out for the super kind soul wearing rainbow glasses, taking the time to explain the process of purchase and going into depth on the products in an amazing manner and tone!The Botanist is an extra 20 mins from my closest store, but this experience made me feel so safe, respected, and comfortable… The Botanist is now my go to!Plus, the interior and energy in the building is STUNNING.
    Michelle S.
    Michelle S.
    1654894091
    Staff is always super friendly and helpful. They may not have the cheapest prices around, but I would rather spend a few dollars more and go to the botanist. Ordering online through their website for pickup or curbside is the way to go and the quickest way to get in and out. The staff rocks!!
    Absolutely the best dispensary in Columbus. The staff is absolutely amazing.. Fast, funny, friendly, and always to the point. Well worth the small premium in price point to pay the right people. What I save in valuable time, and not having to deal with the extreme frustration of any other Columbus dispensary is priceless. I'll never go anywhere else.
    Noah B.
    Noah B.
    1652724997
    Great service and set-up. Staff is accommodating from security check-in to purchase. Very well knowledgeable on their products and will gladly answer any questions or give advice. Good menu selection on all cannabis products. Plenty of space when inside and waiting for your order. Only downfall is parking...it being in downtown, it doesn't have its own lot. Expect to pay for street or lot parking. My go-to dispensary!
    Patty B.
    Patty B.
    1651621638
    The ultimate professionals. I have had my medical marijuana card for several years and will not go anywhere except The Botanist to buy it.My husband just got his medical marijuana card and The Botanist professionals helped make his first visit a wonderful experience and explained the process in detail.
    Sean B.
    Sean B.
    1651497897
    Absolutely my favorite dispensary. It's very efficient and the staff is welcoming and personable. I have yet to have a bad experience. Avoid the first of the month if you can, it gets super busy.
    James M.
    James M.
    1650205691
    Perfect experience. Lovely staff, great menu options, safe environment, decor and music are on point. Like no dispensary I have ever been to.
    Ashley
    Ashley
    1649655814
    The workers are friendly and are happy to answer any questions you have. It was really nice inside as well. My only complaint is that only a few people (workers and patients) were wearing masks. I was scared the whole time I was inside since I am high risk for COVID. Many people who go to dispensaries are high risk as well. I strongly suggest making masks mandatory in your store, as this would make everyone feel more comfortable.
    Wes H.
    Wes H.
    1649465553
    Awesome dispensary my go to place in Columbus!! Awesome service and facility. Very professional employees. Very knowledgeable as well on all things about Mary Jane and it's various forms of consumption.
    ElGranRico
    ElGranRico
    1647736384
    One of the best experiences I've ever had at a dispensary. The store is very nice and super chill, prices are competitive, and the staff is always friendly and happy to help. My first time only took 25 minutes between sign up to recieving my order and is almost always faster every time I return.This is definitely the most professional dispensary in Columbus.
    Brian R.
    Brian R.
    1647467892
    Great Customer Service, the first time patient process was extremely quick and had a huge selection. Will definitely be back this dispensary. Highly Recommend!
    Amazing clean dispensary, gorgeous displays. Fast service and friendly tenders.Park as close as you can to the building if you're in the public lot diagonal from the building. That's the free parking for here.
    tina S.
    tina S.
    1646314713
    If you are in need of these services I feel this is the place to go. I have been to a couple other places not far from The Botanist and I feel so very comfortable with all the people that work there they are very personable and knowledgeable and will take as much time as needed to explain any questions you may have. The only thing I would like to see is better parking I feel very exposed coming and going.
    Jeremiah H.
    Jeremiah H.
    1645395589
    Staff is friendly and make great recommendations. Prices are great as well. The wait is the only reason this isn't home yet.
    Bryan C.
    Bryan C.
    1643912660
    I couldn't recommend this dispensary more. The staff is very friendly and knowledgeable. The dispensary is clean and has a welcoming environment. Check them out!
    Kaylee L.
    Kaylee L.
    1640552159
    I love coming to the Botanist! Security and front desk staff are always welcoming, kind, and try to get you back into the show room in a timely manner. They usually have what I need but sometimes they have a smaller variety of products compared to other dispensaries in Columbus. MOST (but not all) staff is knowledgeable about products and can recommend something great! The big parking lot close to the building and the ability to drop off right in front is a plus!
    Katharine C.
    Katharine C.
    1639246113
    The friendliest staff! Free parking in the lot across the road. Quick & easy to place an order online, they also take walk in orders. 95% of the time has everything I want in stock. Love this place!
    Jonathan B.
    Jonathan B.
    1638055193
    Probably one of the worst customer service experiences I’ve had in a long time. Really painful. I’m my estimation, not a professional or capable organization. “Consultation” was full of confusing and overly technical jargon and little relevant and helpful information. My recommendation: be careful how you use terms like “over medication” and “lethal” with a 91 year old. Hire competent people who are trained to do their job. I hope you can make changes and be successful.
    Larry B.
    Larry B.
    1637490015
    The atmosphere is like that of a jewelry store. Displays are in glass showcases. Very classy. Security is even classy as well. Staff are very friendly and knowledgeable. They make you feel like an old friend when you're a returning customer and they get to know your name and personality
    Larry E.
    Larry E.
    1637446811
    Hands down, the best dispensary in central Ohio! The products are top notch! Unbeatable, quality! The place is spotless, and welcoming, and the staff are absolutely unbelievable! They are knowledgeable, professional, and always, friendly!
    LaTaunya D.
    LaTaunya D.
    1633205954
    I visited the store today . I have been in the store before with a pic of my passport and 2 ids. Today the pic of my passport was not accepted. I traveled 30 mile to and from. It was 2:00 and a male staff member was very impatient and rude to me as I tried to explain and show proof. People that come in are in pain already. I will never return and advise others not to. Need more compassionate staff person. You may want to rethink the people you hire and you need to be consistent. I’ve been coming there since you opened. No more until you change you philosophy about the people you hire. That rude snarly man was on the right, by the wall. Check him please! After checking EVERY OTHER DISPENSARY IN THIS AREA WOULD HAVE ACCEPTED WHAT I HAD. 10 /2/2001
    Strange and W.
    Strange and W.
    1629751331
    This place is amazing. The staff sat down with me when I was researching and had questions. They spent a lot of time with me and didn't rush anything. The staff is ALWAYS friendly and very knowledgeable about this area. I have never felt rushed or anything. The ONLY thing I will say is it is a little on the expensive side BUT, with that said, their products, staff, and assistance make it worth a little extra. Also, they do offer Veterans discounts and discounts for people that are disabled or low income. Approx 25-30%. That makes them 5 stars, all day, in my book!!!
    Jay J
    Jay J
    1628888754
    These long outdoor waits in the heat, the rain, and everything else have to stop. Can they make people do order ahead so everyone else can be safe from the climate? No awnings, just a pergola with nothing on it.
    Tiray R.
    Tiray R.
    1628724042
    The Botanist is a really good dispensary. All of the employees are helpful, courteous, and knowledgeable. They always have good strains and decent prices. My ONLY complaint is, that they had a better system. When they text and tell you your online order is ready but it still takes a while for them to call your name. It’s never really an in n out trip. Other than that, I highly recommend.
    Teresa G
    Teresa G
    1627487011
    I live 1-2 hours away from most Ohio dispensaries, so I know I will be in the car for a while. This place is worth the drive! From the gentleman that greets you at the door, the front desk staff, to the bud tenders - every single person was friendly and helpful. It's gorgeous inside! The selection and displays are great. They were Busy, but my wait time was minimal. This is where I plan to go in the future. Definitely give them a try.
    Justine P.
    Justine P.
    1625521450
    I won’t EVER waste my time there again!They don’t care about when they make a mistake. I got NO apology & no explanation. There are many other places I can order from.
    Megan T.
    Megan T.
    1624464866
    Great place! Super friendly and welcoming. Environment was great. Very helpful & great recommendations for my condition.. you have a customer for life now! You are not treated like, just another number.. and the wait time was Awesome.. pretty quick in & out.
    Troy M.
    Troy M.
    1624122098
    Front Desk Reception needs more training. I was a first time patient and never greeted or asked questions, I was checked in as another patient with the same name. A simple check of Date of Births would have prevented this from happening. The dispensary agent did a really good job rectifying the issue and setting up a new patient profile on the dispensary floor with other patients waiting. As somebody in the industry, this is extremely embarrassing on the dispensarys behalf. Hoping for a better experience next time.
    James R.
    James R.
    1621351501
    Honestly some of the best customer service I've experienced. Have a very smooth process for getting people in and out, and the pre-ordering system is great. Everybody there is very helpful and willing to answer any number of questions about the product. I wish more restaurants and bars had this kind of customer service.
    Kim J.
    Kim J.
    1621101935
    I appreciate the fine selection and the quality of the staff members usually found here.We all know prices could be more reasonable. But, alas...This location has issues between the back of house where people fill the orders and the cashier.I place my orders in advance to be expeditious about time. Even though I’ve placed my order in advance somehow it gets shuffled behind at least four other clients who walked in behind me.The excuse today was that the dispensary has changed how they fill orders and that the cashier said they’re not being filled until you arrive. Even so, four other clients arrived after me and got out of there quicker.If you’re not preparing the orders in advance any longer perhaps you should let your clients know that.I understand accidents happen and things get shuffled around. But, a 4+ each time it’s happened is a little ridiculous...
    Jen K
    Jen K
    1619929143
    All staff were incredibly kind and patient. I had a 45 minute consultation that helped me figure out which products would be most beneficial for my needs- the staff is so knowledgeable! Check out was easy and there is an ATM onsite since The Botanist only takes cash. I couldn’t be happier with my purchase.
    Jorden D.
    Jorden D.
    1618507164
    The guys there were super nice and helpful. They have a lot of display cases so you can look around at things. Very spacious and clean.Just be careful if you're a girl walking there. The parking lot is across the street further down.
    Trent S.
    Trent S.
    1614545172
    While none of the dispensaries are run perfectly in Columbus, I consider The Botanist to be the best one. They always have wonderful customer service, orders are filled in a very reasonable amount of time, consistently, many times they seem to have batches of the same strains as other dispensaries that are slightly better quality than the others. There always seems to be somewhere close to park, and I've only had to wait longer than 30 minutes less than 5 times out of a hundred or so, which is a much lower rate than the other Columbus dispensaries. All in all, if you need the products they sell and are in Columbus, be sure to make this the first place you check.
    Andy S.
    Andy S.
    1613727529
    The Botanist is, simply put, the best place to get medicine dispensed in the area. After visiting a couple different places when I was new to the program, I landed at The Botanist - and there I have stayed!! There are a multitude of reasons for this - the immaculate atmosphere, the reasonable prices, the close proximity to downtown - but the SINGLE BIGGEST reason is the employees. These budtenders are some of the most compassionate, enthusiastic cannabis advocates I have ever come across (and I’ve met a few!) and they really genuinely care about their patients. Every single Dispensary Agent I’ve had the pleasure of talking to there so far has been immensely helpful, but none more so than Andrea G!! I had the blessing of having my consult with her during my initial visit, and my god I have never felt more seen! She really took the time to educate me, and answer every single question I had (which was a lot, she’s seriously so knowledgeable!! and kind!) and then some! She also had some awesome recommendations which I am still so grateful for. The Botanist is seriously my go-to place now. I can definitely see myself going there a lot in the future!! 🙂
    Sebastian N.
    Sebastian N.
    1613669916
    As a new medical marijuana patient. The folks at The Botanist. Made my first legal purchase as easy at it gets. The staff are equally knowledgeable as they are friendly. I spent less than half hour there.The Botanist located in Columbus has a modern architecture. Easy parking, and relatively convenient location.Only gripe I have is with the ATM, and it's limited tender amounts, and fee. However, that not going to stop me from going there.
    getsig
    getsig
    1613594797
    I have been to every place in Columbus and they are by FAR the best! Actually I don't think any other location even comes close. Great staff, fantastic product selection, great prices and I was in and out pretty quick. They also offer a 25% discount to veterans. They are absolutely on par with stores in Colorado. This is the place for me.....
    Casey P.
    Casey P.
    1613102186
    To be fair this is the only dispensary I’ve been to, but when I ask people which dispensary they go to and like the best, this is/was it. Every time. I’ve had nothing but awesome customer service (they know their stuff!) and understanding here and always walk away with new info and awesome products. Beautiful store, beautiful people. ❤️
    Mitch T.
    Mitch T.
    1612994885
    I stopped in at 2pm on a Wednesday and just managed to beat the rush. As a new patient I felt I got processed faster than normal compared to other experiences, it usually takes at least 20 minutes for them to process your new patient forms, I was brought back around 12 minutes from first entering the facility. Great atmosphere, bud tenders, and medicine. My new favorite medical dispensary.
    Dawn A.
    Dawn A.
    1611609500
    Great customer service. Amazing products. I drive a little extra to come here as there is a dispensary closer to us, but it's so worth it. ❤️
    Melissa M.
    Melissa M.
    1611336251
    I first showed up October _2020One month after my second open ❤️ surgery. Such a courteous staff. From the front to the back. Take it from me, ask questions! They're there to help everyday people, like you and I. Very very smart peepsThat said, I keep going back. For more knowledge and a better way of life all around. Order online*Quick in and out. Big shot out to the staff and product selection.
    Ami L.
    Ami L.
    1611250104
    Prices are a little higher & sales are few but you shouldn't have to wait very long. Today was my first visit and they had a fabulous selection of products. parking is not beside the building , so be prepared to walk a very short distance. I will visit again but only when I have extra money to spend. The ATM cost $3
    Jane D
    Jane D
    1610724642
    You order. You get a confirmation text. You get a ready text. And boom you have your order in hand out the door. This dispensary knows how to make patients happy and keep their patients. Thank you for caring !
    Margaret R.
    Margaret R.
    1609251991
    They were kind, helpful on info. And fast!☝Only 4⭐ because of not enough parking spots. I will definitely be going there again.👍
    Lacey F.
    Lacey F.
    1603900897
    What a beautiful place! I could just hang out all day looking at the plants on the wall and the jars in the display case. Very impressive! Everyone was very polite, the prices were decent, they had everything I wanted in stock, and I got a really cool pen!
    Matt B.
    Matt B.
    1603719057
    Great staff. They have 20% off specials all of the time. Good product at a reasonable price. I go there often.
    April Dawn B.
    April Dawn B.
    1602106643
    The Botanist is completely awesome. The staff were so friendly and answered all of my questions. They made me feel like all my questions were relevant and they asked questions too in order to find the best medicine for me. This will be the only dispensary I use in Columbus ☺
    Free G.
    Free G.
    1602016023
    Great service, great product and great discounts! The line also moves super fast. This place is much better than their competitor a mile or 2 down the road.
    Mark L.
    Mark L.
    1601287586
    This place is awesome. staff is great very respectful and helpful. Everytime I go I have a good experience. only bad thing I can say is do not buy Columbia care they are the worst for flower terrible company........
    Lindsay C.
    Lindsay C.
    1600109201
    Only place I’ve been, only place I’ll go! Beautiful inside, great people working, best selection around 👍🏼
    Andy E.
    Andy E.
    1599956780
    Very friendly people, prices are slightly high, but love the selection.
    Andrew S.
    Andrew S.
    1599955244
    Awesome dispensary in Columbus. I’m a new medicinal card holder and this was my first experience with a dispensary. It was super professional and everyone was so nice and helpful. I told them what I needed it for and they knew exactly what strain to get me. Not to mention you feel like you’re in the future when you go into the building it’s super well decorated and kept very nice. Definitely the dispensary I will be using.
    Michael R.
    Michael R.
    1599934619
    Great Location. The bud tenders are very helpful and explain everything to you.
    Amber M.
    Amber M.
    1599769979
    My boyfriend and I frequent this store a few times a month. The first time we went it was waaaay quicker than I could have ever imagined. They take you in the lobby 6 at a time. After everyone is checked in, you are ushered to the back where all the wonderful, yummy varieties of your medicine are kept. Goes super smooth every time we go. The staff is knowledgeable and courteous.
    dawn L.
    dawn L.
    1599761794
    Such a nice place. Wish they did specials like the other stores
    tony W.
    tony W.
    1599341887
    Frist time here Awesome employees, Evan B helped me with just what I was looking for something to help with back pain and something to help with relaxation just what I needed,Thank you Evan.
    Nathan T.
    Nathan T.
    1599086219
    It doesn't make sense to place an online order at noon and then pick a specific pick up time if they do not have the product ready and you have to wait 20 min to pick up the order.Other than that, it is usually a wonderfully friendly place.
    BELINDA H.
    BELINDA H.
    1598739767
    Great people and helpful . They have a clean place. There parking little messy.
    Heather G.
    Heather G.
    1598661743
    Interior was nice. We found close parking in a free lot near by. Not a large waiting area. The main 'showroom' was nice. Had a jewelry store set up with lit display cases of packaging samples and info cards and hardware but no one on the floor selling or assisting. The clerks, I assume because of covid, did not come out to help customers. There were only 2 employees that I saw. Online pick up seems to be their mainstay for now. Their flower 5.66 + selection is better than other shops in town, especially for counting days. Their specials weren't advertised but applied. If its your first visit with them there is paperwork. They'd prefer you come in early if that's the case.
    Timothy M.
    Timothy M.
    1597954804
    Nice decor and good people. Usual wait out front, but not bad. OFF THE WALL, out of this world products! Try em, you all will come back! Bring your piggy bank...
    Alisa A.
    Alisa A.
    1597784727
    Great place! Streamlined and very efficient, fantastic light, airy, and modern decor. SW feel. Pleasant, quick, friendly, and extremely knowledgeable staff, wide array of products at good prices. Usually a line so plan on being there at least 30 minutes, which can be somewhat reduced with order ahead.
    White Boy L.
    White Boy L.
    1597072567
    The Botanist has set the standard for how to operate during a pandemic. You can either order online or walk in. The staff is friendly and if you do order online, your items will be ready for pick-up when you get there. No having to stand there while they print up your information tags.
    Kenna B.
    Kenna B.
    1596637603
    The staff is always pleasant and helpful. Willing to to that extra mile to help you understand everything you need to know about what you are purchasing. They were a big help to me because I was completely lost. Great, clean, and secure place. 🙃
    Seth R.
    Seth R.
    1594743462
    This place is great, the best experience I have ever had since using medical Marijuana. Highly satisfied with from the time u walk in the door until u leave everyone is friendly and knowable good prices also. Thanks guys this will be my new dispensery from now on
    allan K.
    allan K.
    1594510962
    Parking is interesting. Beautiful shop. Safe, friendly and knowledgeable staff. Tried an under the tongue drop by the businesses namesake and it has been phenomenal for pain, mood, and a little burst of energy with your coffee.
    Chris V.
    Chris V.
    1593812669
    As this is my 1st time venturing into the world of Cannabis I found the people I interacted with to be very professional, knowledge and friendly. Since I knew nothing the woman who worked with me took time to explain the various products and suggested usage guidelines. Parking was available but limited. Overall I found the interior to be well organized and very clean. I am not sure what more a customer would like.
    Matt B
    Matt B
    1593276504
    Clean, beautiful facility with lovely displays. I was in and out quickly, all the staff assisting me were friendly. Pricing is consistent with most of the other Columbus places, but the experience alone is worth coming in for, and if you know what you want just call it in and make the trip even quicker.
    MissStephanie H
    MissStephanie H
    1591201971
    Very clean and friendly!! Just got home and tested my medicine and let me tell you it is everything I needed. Thanks so much to Andy for your wonderful recommendations and for being so kind to me. Also thank you to Jared and Simone for making me feel so welcome! This will be my go to spot! Also there’s a parking lot right across the street and bar/restaurant so you could grab a drink after you shop! We were in and out 🌼🌼🌼 Blessings to All!
    Joe V.
    Joe V.
    1591189859
    I am entirely new to cannabis use for either medical or recreational purposes. Getting my medical marijuana license was a bit of a Hail Mary pass for relief from chronic headaches.I was a little intimated at first, not being familiar with the history, culture, or language that has formed around cannabis use. After some research I chose The Botanist in Columbus to be the first dispensary I tried. After that first trip I see no need to check out the other dispensaries in town.The store is warm and inviting looking from the outside. The friendly front desk staff quickly checked me in and took me back to the purchasing area. The interior is warm and softly lit, with jewelry-style display cases showing off some of their hardware. An ATM is available in the store, but for a fee. Transactions are cash only, so come prepared. After only a brief wait I was assisted by another extremely friendly and helpful staff member, who was able to set me up with everything I needed to get started, and for a reasonable price, including a strain that has helped alleviate my symptoms. I have been back several times since that first trip, trying out different strains and forms, and everything I have purchased from The Botanist so far has been absolutely top notch.I will be returning to The Botanist for all my future purchases, and see no need to check out any of the other dispensaries in town.
    Joe V.
    Joe V.
    1591189858
    I am entirely new to cannabis use for either medical or recreational purposes. Getting my medical marijuana license was a bit of a Hail Mary pass for relief from chronic headaches.I was a little intimated at first, not being familiar with the history, culture, or language that has formed around cannabis use. After some research I chose The Botanist in Columbus to be the first dispensary I tried. After that first trip I see no need to check out the other dispensaries in town.The store is warm and inviting looking from the outside. The friendly front desk staff quickly checked me in and took me back to the purchasing area. The interior is warm and softly lit, with jewelry-style display cases showing off some of their hardware. An ATM is available in the store, but for a fee. Transactions are cash only, so come prepared. After only a brief wait I was assisted by another extremely friendly and helpful staff member, who was able to set me up with everything I needed to get started, and for a reasonable price, including a strain that has helped alleviate my symptoms. I have been back several times since that first trip, trying out different strains and forms, and everything I have purchased from The Botanist so far has been absolutely top notch.I will be returning to The Botanist for all my future purchases, and see no need to check out any of the other dispensaries in town.
    Greg D
    Greg D
    1588969730
    Best dispensary I’ve been to in Columbus! You can get in and out quick if you know what you want, but they’ll take the time to answer any questions you might have and are happy to help guide you to what will work best for you. Everyone on staff is friendly and knowledgeable, and the facility is always clean and well-maintained. This is the place to go!
    Nichole R.
    Nichole R.
    1588038295
    Very knowledgeable staff and great selections
    Moving S.
    Moving S.
    1586883352
    I have gone to The Botanist for a few months now, and can honestly say every trip is fun, efficient, and organized. Every representative that works here that I have dealt with have been pleasant, but more importantly they are knowledgeable about their products! Rony, Jared, and the three other Botanists (sorry I don’t know ya’lls names! ☺️) answer all questions I have ever had. More importantly they never appear inconvenienced or as if they are in a rush to see you leave! Anyway, I could probably write a million more good words about this dispensary. Point is, it’s a well ran company with great products and great employees. If you need medicinal marijuana and want to get it in Columbus, this place is the best.
    Ally G.
    Ally G.
    1586812922
    I honestly hesitated to review the Botanist because it's my favorite dispensary and it feels like a hidden gem. I have been going regularly for several months and have never had to wait to be assisted. The prices are reasonable, the staff is friendly and knowledgeable, and it's always a very quick process. Even if you don't order ahead it takes a maximum of 10 minutes to get checked in, order, and receive your product if you know what you are looking for. Ordering ahead makes it that much faster, maybe 5 minutes tops? They are always adding new products and have a wide variety of options for every budget and preferred consumption method. Also they occasionally do fundraising drives, encouraging patients to donate their change to their chosen charitable organization. They recently did this for cancer research. A great dispensary with a great staff.
    Scott R.
    Scott R.
    1586789859
    Omg. This place is the best dispensary I have been to in OH. Their service is top notch, their products are high quality, & their place has a chill like no other. The wait time alone is enough to get my $. In & out in less then 5 mins is amazing.
    Kate M.
    Kate M.
    1585646762
    Incredible! 15% off of 10 items is just what I needed to nest myself in my home for at least the next month. I called my order ahead and it was ready when I got there. Very quick. Very easy. Very safe. Go get the peppermints before they are gone. :)EDIT: 15% off of 10 is TODAY ONLY (until the end of March) but there are deals consistently!
    MJ H.
    MJ H.
    1583218959
    The store experience and the medication was amazing. I felt so much more secure and healthy compared to going to the mainstream pharmacies where I used to pick up my meds that caused extensive side effects with less relief. And, I am a disabled Vet, and they offer a 25% discount on all the medication.
    Azra H.
    Azra H.
    1582300137
    Quick, friendly, free parking.Cons: Prices does not reflect tax.Picture reflects designated spot signs in the lots across and next to the Dahlia bar & lounge.
    Olivia F.
    Olivia F.
    1579618212
    The manager has taken extra time during several of my visits to get to know my son and I in order to assist us with our purchases. He not only listens to our needs medically but also recommends product based on our budget. Recently the customer appreciation discount was a great incentive for trying new products. He asked for feedback about our experience with this location and actively listened to both complimentary information and constructive criticism. This dispensary genuinely wants to best serve the medical marijuana consumer population in the best way possible.
    K E
    K E
    1579200821
    I visited this dispensary for the first time today. I was very impressed. All of the staff were very professional and courteous. I Also met the manager who went out of his way to greet all the clientele. As a veteran I appreciate that they give a discount. The parking was a little confusing but once I was inside they showed me where the complementary parking was located for next time. Make sure you check out their website before you go so you know where to park.
    Sunny N.
    Sunny N.
    1577962969
    I give a neutral rating. We came from out of county after getting a text from the dispensary advertising 15% off flower. I have a 25% indigent discount. My thought was we could stack the discounts like other dispensaries have done. They told us no. We went from assuming we'd pay a certain amount to that amount + more. Major disappointment. Very sad considering tax isn't figured in menu prices. Other dispensaries include tax in price. Perhaps, when they send such advertisements, theyll mention their offers cant be used in combination with the indigent discount. Other than that, top notch customer service and love the atmosphere. What breaks my heart is we pay 3-4 times in price compared to our neighbors above in Michigan. It's heartbreaking to witness patients state they'll risk a felony charge bringing cannabis back from Michigan because Ohio charges too much. Every person that's a patient is genuinely sick. I just don't understand how it makes any sense to charge patients the same as street dealers. Your store is fantastic. Your prices are awful.
    Oh Fuh S.
    Oh Fuh S.
    1577382785
    I give a neutral rating. We came from out of county after getting a text from the dispensary advertising 15% off flower. I have a 25% indigent discount. My thought was we could stack the discounts like other dispensaries have done. They told us no. We went from assuming we'd pay a certain amount to that amount + more. Major disappointment. Very sad considering tax isn't figured in menu prices. Perhaps, the next time they send such advertisements, theyll mention their offers cant be used in combination with the indigent discount. Other than that, top notch customer service and love the atmosphere. What breaks my heart is we pay 3-4 times in price compared to our neighbors above in Michigan. It's heartbreaking to witness patients state they'll risk a felony charge bringing cannabis back from Michigan because Ohio charges too much. Every person that's a patient is genuinely sick. I just don't understand how it makes any sense to charge patients the same as street dealers.
    Jessica S.
    Jessica S.
    1576715716
    Once I found where to park everything was great! It’s a really cool place and set up. The building felt safe and professional. The staff was super friendly and knowledgeable. Since it was my first time I got the grand tour. I love that they have a pharmacist there and medical/pharmacy students from OSU. They seem to really care about the science behind everything and want feedback from patients about what strains are working for what ailments for them. It was a great experience and I will def be back!
    marcy L.
    marcy L.
    1575501391
    The Botanist is the best dispensary I have been to in Ohio. The people who work there are amazing. Jared was extremely helpful today and very knowledgeable in explaining all the rules, etc. The decor is really pretty! So happy they finally opened in the Arena District!
    Wango T.
    Wango T.
    1575499618
    The staff is awesome and knowledgeable. Very friendly and kind. Selection is one of the best and the prices are fair for the area. Location is easy, just make sure to park on the side in their designated Free Parking area. Always come back time after time and they are one of the only places to have "Deals" Major + for me
    Gregory B.
    Gregory B.
    1575480760
    Great experience! Awesome selection of strains and a nice looking store. Staff is friendly and knowledgeable.
    Demetrius R.
    Demetrius R.
    1575262210
    Been going to The Botanist since they been open, saves me a trip.This day I call ahead because of my walker so it can be ready for pick up.Like I said I've been going awhile.Well Im in the car and I check 1 out and it's hard n crunchy. Take it back and they won't exchange. That's my last trip . I'll take the drive
    S B.
    S B.
    1574939573
    The Botanist Columbus is a great dispensary. Now that there are more choices of where to go, the little things really make a difference. The location is urban but parking is close. You are greeted at the locked front door by security who actually takes a moment to speak to you while welcoming you. The receptionist was equally as friendly and the check in process was efficient, both as a first timer and returning patient. The “budtender” quickly gauged how much assistance I was looking for and provided a menu folder. They were knowledgeable and interested in past purchases, as well, in order to communicate those experiences to other patients. They have a wide variety of products- especially sativas which are lacking at some other dispensaries. The prices are competitive for the market and they offer discounts, which helps. There are multiple people working and both visits I was in quickly and never felt rushed once inside. The vibe is relaxed and the space is large, open and beautifully decorated.
    Karli K.
    Karli K.
    1574359026
    WOW- just wow. This place is very swanky. Very clean, super friendly security and staff. Jared was amazing and went the extra mile to ensure my first dispensary experience was thorough. Roni, the pharmacist was very informative and provided a Ritz Carlton experience as well. Parking was super easy to find and free. There was no wait! Great display cases, easy process. Thank you!
    William J.
    William J.
    1574271088
    Not going to comment on pricing, which is higher than out in the sticks, for example, for obvious reasons.The vibe is relaxed here, which might be due to time of day or location.I've been to all Columbus dispensaries now and this is the one I like the best. I can call and speak to someone about the number of days left or whatever. Stuff like that is what makes a dispensary stick out for me.
    mark G.
    mark G.
    1573398824
    15% off on absurdly overpriced product is not a discount. Not sure who you're trying to trick with that gimmick.. Shame on you guys and your Ohio units.. The intelligent ohioans go to Michigan, we goto Holistic health Wayne.
    mark G.
    mark G.
    1573240322
    15% off on absurdly overpriced product is not a discount. Not sure who you're trying to trick with that gimmick.. Shame on you guys and your Ohio units.. The intelligent ohioans go to Michigan. Holistic health Wayne to be exact..
    Ben L.
    Ben L.
    1572992104
    Great experience!
    Ben L.
    Ben L.
    1572992103
    Great experience!
    Betty R.
    Betty R.
    1572561103
    My first time at a dispensary. Very friendly and knowledgeable staff. Nice selection and reasonably priced.
    Extremely well appointed facilty. Super friendly staff and lots and lots of what you want lol.
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