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The Botanist Dispensary in Cleveland, OH

The Botanist
4.7
Based on 451 reviews
Julie E.
Julie E.
1715383740
This is the best place. Service is great, staff is knowledgeable and friendly, and you can be in and out in no time if you’re out on a break. So much faster than some others. Deals are unbelievable at times! Open until 8, also better than some others. Highly recommend. I wish there were more locations!
Margaret S.
Margaret S.
1715110442
I go nowhere but to your dispencer. The customer service. There is outstanding, very friendly, very helpful They even taught me things.I didn't even know about marijuana.That helps me in my pain that I have and I just love every one of them and they show me nothing but respect. Very knowledgeable People I don't know how you guys pick the staff. That's you have there, but they're wonderful.. I'll be very upset when the people that are there. Decide to leave and go somewhere else. They're like family to me.
Samantha C.
Samantha C.
1715011670
I’m never coming back. I gave this place a few chances, but the staff is just not the vibe. As a female, I don’t feel comfortable around the male staff and I don’t appreciate being spoken to like I am stupid when I ask for advice or spoken down to. I don’t need the ego trips or the alpha-hole mentalities, I know they think they’re cool because they work at a dispensary but really they need to humble themselves and treat customers with care and kindness.
Paige M.
Paige M.
1713633507
Well I'd love to say this was a Great dispensary but we drove hours to come out here and get out there for the 420 sale and they say the systems are down and will be down until about 530 or 6 right before they close its already 116pm and yall want us to wait hours then not get anything because you say there's 100s of people before us? WORST 420 EVER!!!!!!
Clem R.
Clem R.
1713540298
Best dispensary in the area all around. Every staff member is extraordinarily kind and knowledgeable of the products. &great deals always!
McKenzie F.
McKenzie F.
1713287066
Shayla is awesome! She's always so friendly and helpful. She has always made great suggestions. Haven't been disappointed yet. 😉
Dominic C.
Dominic C.
1713280337
I had Josh, James and Nicole did an amazing job helping me choose some stuff for my mother.
42treg
42treg
1711464095
Fast, friendly service, good prices, especially when on sale, great products!Easy transactions. Highly recommended, no pun intended:)!
jacinda W.
jacinda W.
1710355053
1st time there was alright. I placed an order a week or 2 later and was told there was a pmp error on their system, meaning, they created more than one profile.They didn't try to help resolve the issue by contacting Ohio Pharmacy , only made it seem as if they had no idea how it happened. Too many staff bunched all up together talking and not working. No manager explained anything and this error disabled me from being able to purchase at any dispensary in Ohio! For a week I waited for a email reply from the state to fix the problem.
Robert M.
Robert M.
1709670028
I've been a customer of yours for about two years and I want to say how impressed I am with the knowledge of your staff as well as the courtesy shown me every time I go to buy something. Everyone that I've come in contact is very proficient yet businesslike. Congratulations on assembling a wonderful staff.
Robert R.
Robert R.
1706213490
Great place doing great things! Staff is helpful. Broad selection of products. And great deals every day. Always look forward to Shopping here!
keith E.
keith E.
1699244679
Every time I go in here there's always issues rude staff. There's been more than a few times I have been put on hold for more than an hour, drove to the place and then all be talking in the front and the back. No one's by the phones. Half the time you go there. The staff here will not treat you good me my sister, my dad and my grandpa all used to go here. All of us don't because we all have our own bad experiences here
Lexa C.
Lexa C.
1698848198
An employee at this location named Joshua Schoen gave my number to another employee with the botanist(not this location)they continued to text me and threaten and harass me. I just don't feel like that's very professional. And it makes me feel unsafe, and like my private information can be leaked at anytime. So if you want your information released to people you don't know, go here.
Shay is the best!!! She is extremely helpful and goes above and beyond to assist in anyway she can. Cool place cool staff!! Five stars ⭐️
Daniel I.
Daniel I.
1697636265
My go to dispensary in Cleveland. All of the staff is nice and knowledgeable of products and equipment. Prices are usually on point. Strongly suggest giving this place a shot if you haven't visited yet.
A T.
A T.
1695778503
Shay is the best! She’s always very knowledgeable and is great at what she does. Always takes care of me and makes sure my order is always correct. 5 star bud tender 👍
Tonya D.
Tonya D.
1691439845
I purchased the vape cartridge and the gummies, I love the products. What I found was the smoothest in the vape cartridge to be amazing! The gummies taste as the flavor they are as well. Definitely, one of my favorite brands by far!!!
Anonymous A.
Anonymous A.
1691170860
Wonderful customer service at this location and great prices, always a good time when I come in!
John C.
John C.
1687550132
Feel unsafe around other patients who were rude and aggressive to me based on my skin tone. Really wish the owner would keep certain people of character from frequenting this established medical facility. I probably won't ever go back.
Meggielizzie03
Meggielizzie03
1679599419
The staff are just beyond amazing! Special shout outs to Danny, Marissa, "Blue", Matthew, Paula. The staff are extremely knowledgeable and exude extreme patience when consulting with a new patient. I hand out cards to everyone!
Bridgett R.
Bridgett R.
1679170858
Amazing place and staff! Went for the first time today and worked with Matthew. He was so knowledgeable and so friendly. He was in no rush at all explaining different products and what they do. As well as tips for getting the most out of each product. The majority of my purchase today was all his recommendations. Even the guys in the front lobby were so professional and was into educating as well. The owner of this company should be very proud of the staff here. They made my experience worth the drive.
Melissa S.
Melissa S.
1678146093
I have tried A lot of dispensaries around Ohio! And this one by far has the friendliest bud tender’s!Even the people who let you in the door are super kind! Keep it up! 💜This Place 💜
Addie P
Addie P
1677803017
Consistent, fast, great service. Always have a great variety. I don’t shop anywhere else.
Janette T.
Janette T.
1677506776
Thank you Botanist for caring for all my pain management needs. Always professional, knowledgeable and super friendly and extra thanks to Marcus for being there on a Sunday for me 😃
Glossie B.
Glossie B.
1677192421
I love the choices of product and price. Staff are very knowledgeable professional and fun. They make me want to come back. Those at check in in front, and Marcus in back. I love interacting with Marcus. He's fun!
Dawn H.
Dawn H.
1677154449
The Botinist Lakeside is my preferred dispensary. It is always quick in and out, the Budtenders are all helpful and kind. This wk Shay saved me from several hours driving to get the Capsules that work best for me. I would recommend 10/10!
Sean P.
Sean P.
1664286643
Zach, Sarah and Jimmy are always incredibly helpful and informative. I can’t remember all the staffs names yet but I’ve never gone in to this location and had a bad experience. It’s beautiful inside and everyone is super friendly and happy to help. Can’t recommend enough.
Elizabeth N.
Elizabeth N.
1661116279
Most personable crew! They seem to remember me & they've helped me find my favorites down to a science! Has great deals often, I do wish they had a rewards program but the price is definitely fair for the amazing products. I will always be a loyal customer!
Cass S.
Cass S.
1659387555
I'll come here over anywhere else because it feels right. It doesn't feel like a minute clinic. I like when they have sales. And the staff has always been friendly and helpful. I love that it's off the highway exit. More accessible to me than any place in Lakewood, and I live in Berea.
Lorry W.
Lorry W.
1657404573
A selection beyond imagination, or maybe just too much to choose from.
Incredibly friendly and helpful staff and they are open a little later than most dispensaries, so they really deserve more than 5 stars.
Ras G.
Ras G.
1654605477
My go to location. Always efficient, friendly and informative people who seem to know the product well. The somewhat out-of-the-way location adds to the hippie-dippy mystique! Parking may be a challenge but at least the meter-maids don't come around much! Highly recommend!
Sharon D.
Sharon D.
1651179287
The Botanist's store is clean, neat, has a great selection and the staff are always kind and helpful. I would recommend this store for sure. Thanks Botanist; you're the shiznit!
Keither D.
Keither D.
1650123031
First time customer,I called ahead to see what I needed. No long wait time on phone. Headed in to fill out "first time client" paperwork which was quick and simple. The women in the back area were super helpful to me as someone who has never had medical MJ before.Overall, nice place with a good vibe.
Georquetta C.
Georquetta C.
1647967428
Cool place but did curbside today and I waited between 5-10 minutes before anyone noticed me. Then took another 10 minutes to check my IDs and finally bring me my order. I would have been better off just going inside. Ridiculous. Don't do curbside.
Jill Y.
Jill Y.
1647354334
Have been to this location and absolutely love the website with menu any options of online ordering or pick up. My new favorite dispensary, will never go to another again. They have all the products and pricing in looking for ❤️
Janet Y.
Janet Y.
1644350464
I personally did not go in, waited outside while my friend went in. Per my friend, it is extremely professional, clean, and safe. The area it's located in may not be but that's the chance you take. I did notice others were in and out very quickly, while I sat there waiting. My friend explained there is online ordering.
Sean P.
Sean P.
1642528708
Zach, Sarah and I want to say Doug (my memory is a little cloudy lol) are always incredibly helpful and informative. I can’t remember all the staffs names yet but I’ve never gone in to this location and had a bad experience. It’s beautiful inside and everyone is super friendly and happy to help. Can’t recommend enough.
Colleen H.
Colleen H.
1641601178
This place is amazing!! Everyone was so cool and friendly. Zach walked me though it all talked with me to find out what I was really looking for. This is the place for Cleveland dispensary! Also it is very cute inside!!!! Loves it!!!
Megan A.
Megan A.
1639584732
The Botanist on Lakeside in Cleveland is amazing! The staff is so friendly. Zack and the team always answer my admittedly novice questions with kindness and expertise. I couldn't recommend the shop more!
Kayla L
Kayla L
1638786342
I ventured out to the Cleveland location for the first time and was honestly pretty clueless about the entire process upon entering. The staff at the front desk were kind, and welcoming which automatically set the tone for my experience. Once in the back, Zach was incredibly patient, helpful, knowledgeable and overall terrific with helping me understand the product I was interested in purchasing. He answered all my questions and educated me along the way which enhanced my experience overall. I am so appreciative that he took the time to explain everything to me and didn’t make me feel rushed or pressured. I had an idea what I wanted but Zach helped me by really narrowing it down. This location is beautiful and clean as well which made me feel comfortable for a first timer. I will absolutely be returning to this location to work with Zach and the entire staff!
Kristina M.
Kristina M.
1637424291
You know when you walk in you’re going to get well taken care of with the vibes they give off. Julianne was so helpful to me. She really had some great recommendations for me to venture out of my norm with and was super friendly helping me out. All around great place. 10/10 would recommend.
Hollie J.
Hollie J.
1637368884
My fave dispensary. Everyone is friendly, they get to know you by name. Great customer service, great products, location is not in a busy area, just a stress free experience every time. Thank you guys!Just editing to update...I have recommended this location to 3 people over the last 6 months because of the staff and their friendliness.It's nice when the staff gets to know you and they greet you by name. Or stop to say hello even if they're not the one ringing you up.Another update...Julie Ann is great! Recommended a strain that I'm excited for! She's a great fit for this location and the rest of the crew.
Jules B.
Jules B.
1637345485
I enjoy visiting this location when I want something out of the norm - The Botanist always has phenomenal products and phenomenal service. I mostly go for their exclusively sold products, but haven't gotten anything from this location that I dislike! Julianne was extremely helpful on my last visit, and any other employees I've worked with have been similarly helpful! Would definitely recommend this location.
Arianna C.
Arianna C.
1636422041
Aesthetically, it is the best looking dispensary around. The ability to order online on top of preording via the phone is convenient. Zach always provides excellent customer service, very conversational. The customer service at the front door could stand to improve by at least 70%. It seems like you don't get good service until after they take you back. All in all, I went with 4 stars because they could do better but seemingly choose not to.
Marcheasa C.
Marcheasa C.
1636169490
Hands down my favorite dispensary to go to! Very clean, beautiful set up, and the most friendly staff you could imagine! Everyone I’ve had the pleasure to talk to has been so helpful and kind. Zach is one of the employees that always seems to go above and beyond for anyone in there.
Guy R
Guy R
1634743121
Decent place, just prefer RISE to it. Parking is non existent and the employees aren’t as friendly as RISE. Only reason to go here is the product selection is better than most other dispensary’s that are close
Ƭዪմ P.
Ƭዪմ P.
1633422034
My Birthday is the 18th of April, followed by the 2 most exciting and wonderful days of the year. Bicycle Day & 4:20.The Botanist is single most terrific location I’ve ever been to in my life. Coupled with the most help and amazing staff. Excellent deals and affordable prices. I can’t say if there is a place we go after this called or resembling heaven… but I imagine if there is they STILL have a Botanist on every corner.Now EVERYDAY is 4:20 + Bicycle Day + my birthday….ALL INTO ONE!I feel I’d be doing you an injustice if I didn’t let u know in addition to the ‘Botanists I’ve been to several dispensaries. So I will tell u Botanists is the best all around overall experience for a staff that’s friendly, above and beyond for being knowledgeable and competitive with pricing.
Matthew M.
Matthew M.
1633097352
The Botanist-Cleveland is an awesome dispensary. They’re super flexible in how you can order: online, call-ahead, or in-store. They are also super helpful addressing issues that arise with registration and renewals. If you are new to medical cannabis they be a staff who can help educate you. Their store has great hours too.
Hollie J.
Hollie J.
1632988680
My fave dispensary. Everyone is friendly, they get to know you by name. Great customer service, great products, location is not in a busy area, just a stress free experience every time. Thank you guys!Just editing to update...I have recommended this location to 3 people over the last 6 months because of the staff and their friendliness.It's nice when the staff gets to know you and they greet you by name. Or stop to say hello even if they're not the one ringing you up.
Ethan B.
Ethan B.
1632937252
Loved this place! I go here once a week and I’m never disappointed! My favorite employee is Julianne she helps me with all my needs and always greets me with a smile! Can’t wait to go go later this week
Ashley G.
Ashley G.
1630338490
This was the first time I have ever been to a dispensary and had a great experience! The team working were very knowledgeable and helps me find the things I needed. I spoke with Zach mostly, and he helped me pick out a topical cream, he personally uses. It had helps so much the last couple evening with my back pain. I am such a noob with it comes to these things and Zach helped explain things without making me feel stupid for asking. The whole aesthetic for the building is beautiful! They have a daily menu that you can check out before your visit and it was very easy to use. I highly recommend this location in Cleveland and will be back next time I am in town.
Hannah H.
Hannah H.
1626918515
I regularly go to Wickliffe location, but decided to at the Cleveland location.. and man was I pleasantly surprised by this location. It’s a larger store, with exceptional staff! Rob and Zach, we’re not only both kind and very helpfully but they made the whole experience extremely enjoyable. I definitely will be back this Location!
Haley
Haley
1625607336
Maria was the best bud tender I’ve ever had. She was super knowledgeable, friendly and genuinely interested in helping. She inspired me to educate myself more on terpenes so I can be a more educated consumer. As far as the product, high quality! Beautiful, pungent buds that pack a punch. I already submitted my next online order.
Tiffani D.
Tiffani D.
1625356502
Hands down the best dispensary in Cleveland! The staff is so friendly, and knowledgeable about their products. This is literally the only dispensary here I go to here. They're products are always fresh and the staff can answer any questions if you aren't sure about what would work best for your condition. The atmosphere is relaxed too and makes the experience very chill. I love this place and their staff
Danielle M.
Danielle M.
1624995849
Everyone at The Botanist were knowledgeable, friendly & helpful! It felt good being treated with dignity & respect! A heartfelt thank you to everyone! Brian checked me out & provided me with the proper advise regarding my Medical Ginger Ale drink. Thanks again!!
Keither D.
Keither D.
1624207171
First time customer,I called ahead to see what I needed. No long wait time on phone. Headed in to fill out "first time client" paperwork which was quick and simple. The women in the back area were super helpful to me as someone who has never had medical MJ before.Overall, nice place with a good vibe.
Brianna W.
Brianna W.
1623182102
Nice atmosphere, love the location in the heart of Cleveland. Employees are friendly but none quite as great as Brian— quick, efficient, and friendly. He makes sure to check my order, show it to me, and share a laugh. Love the deals here, especially 20% off 5 products. Always something good going and kind people. Online ordering is a nice feature but caregivers can have a hard time so plan to go with them on their first time.
rennyrunner
rennyrunner
1622152811
I enjoy the professionalism of the employees of the botanist. They are hyper focused on delivering a friendly speedy service while ensuring all rules/laws are followed. I’m usually in and out in only a few minutes when I order ahead. Otherwise, the staff gives great recommendations and is willing to explain just about everything pertaining to their industry and service.Bryan (b-no good) helped me most recently and gave me a taste of his lyrical talents. All of the staff are great and I hope to get to talk with more of them!
Andrew C.
Andrew C.
1620367759
Very Professional Shop in a growing area downtown!!I have other closer med shops near me but this place is my fav and worth the extra 10 min drive from Lakewood. When you start getting to know the people working there you will feel right at home!I usually work with Brian there and he is a solid worker and was able to do my transaction very quickly. (I ordered ahead online).I was in and out and back on my way. You really do get treated special there and I can’t wait to go back and reup!! -Andrew
Karen J.
Karen J.
1619887456
When I got my card, I really had no idea what to expect and had very little knowledge about medical options and dosing. A friend of mine who also has had her card for a while came with me.The location is convenient, there is great security, the guys in the front checking you in are kind, cool, informative and professional. Class act.First of all the place is beautiful, soothing, and welcoming, taking away any intimidation from you upon entering. We were lucky to have been met with Marina, who spent tons of time with us, we may have been in there for over two hours together learning what was best for us for our conditions and the characteristic tendencies we have that particular medical cannabis can work well with and why. She gave us a thorough education in understanding the methodology, chemistry, and science of all of our options working with us both with care, a superior level of knowledge and professionalism of the therapeutics. I am hugely grateful to her, a huge fan and look forward to seeing her each visit. My friend learned more from Marina that afternoon than she had over the many months spent trying to figure it out on her own with little help from other places.I never feel rushed, questions always welcomed and answered and I find the staff very helpful, friendly and knowledgeable. Masks on, socially distanced, clean, great availability. I can’t imagine a need to go anywhere else.Thank you thank you!! You’re the best.
Black Frost C.
Black Frost C.
1618609480
Very nice establishment... Peaceful atmosphere... Good service,. My choice in Cleveland
Monica H.
Monica H.
1614211082
Love this place! Very neat clean and organized. Staff very friendly and helpful. Alot to choose from.
Camerin W.
Camerin W.
1612973855
Brian was amazing!! Totally knowledgeable about the products and introduced me to new products. I loved working with him! Great hire on your part Botanist!
Master S.
Master S.
1611420851
Shout out to Danny. Great customer service, every single time! Prices are high[er], but their selection is among the best. They have standard security. No complaints here. Give em a try.
Katie
Katie
1611235519
Not only is this the best dispensary in Cleveland but it's one of the best ones I've ever been to in any state.Their menu is 100% on point, organized and very informative. The stock is always great too! Very large menu of choices, options and price points. They run weekly specials and have daily discounts depending on how much your spending. The more you spend, the more you save!The people that work here are awesome from Danny the manager to their pharmacist on duty and the friendly bud tenders. They will go above and beyond for you. They will take their time with you and not make you feel rushed. They will genuinely treat you like a patient.Thank you so much for always a great experience and customer service.Also don't let the address of this place scare you off. It's very easy to find and in a safe and secure area right outside of downtown with easy parking plus handicap parking in front of the door. It's in an old industrial neighborhood and next to an Italian foods wholesale company. You will be safe to go alone.
John S.
John S.
1610840173
Let me start by saying you can not go wrong if you choose The Botanist. You may be asking yourself where an I going as you drive there the first time but that soon fades as you enter the threshold into a very friendly and professional atmosphere. Couldn't be happier with the selection of such a variety of forms for all your needs. I know I will be back again without a doubt.
Austin G.
Austin G.
1610739664
The Botanist has some of the best deals out of any dispensary in the Cleveland area. They usually have one grower on sale each week. The staff here is accommodating and super knowledgeable of their products. Also, the look of the place inside is as cool as any dispo in the area, which adds to the great atmosphere created by the employees and customers. I’ll be back soon! Thanks.
Michael W.
Michael W.
1610127812
Everyone is very cool, very knowledgeable, and very helpful. All medications are high quality. They have decent promos as well. If you want to see those, download the menu from the website. A separate link is there for you to order online as well so that the order is ready when you arrive.
The PC G.
The PC G.
1609093264
They are constantly out of stock of the items on their menu as well as common strains. I got some orders home and the flower turned to dust (Not Fresh). I was suggested some strains for the giggles and headband effect which were from her own opinion. I looked them up and the facts made a fool of the assistant. Too pricey and they only gave me a partial discount on my Military Discount. GO TO BLOOM in Painesville instead.
Justin G.
Justin G.
1607195947
Great place, when I drove up to it I had no clue a dispensary was there. Very very professional and nice right when I walked in. This was my first time at a Botanist. They were very informative and answered and questions I had to a T. Great group of employees here. Thank you
Get here well before closing got there today at 6:55. Some new guy in the front with grey hair is like were closed yet I see customers in there. Website says closing time is 7:00. I made it in time the day before thanksgiving. I was a regular customer I expect to be treated better. Everybody else is cool.
Great service. Excellent helpers to get you exactly what u need to help any problems you have. Good prices and deals.
chennao
chennao
1600354066
Too bad this place is in Ohio, the prices are tad bit high and the 2.83gm 1/8ths c'mon now.
Jamie L.
Jamie L.
1599772500
Hands down this is the best medicinal pharmacy in Cuyahoga County. Their selection is always of greater variety than the other pharmacies that I have checked out. It is the only one I go to. The employees are completely awesome and informative. Although I am bad at names, two that I remember are David and Danny- who are both very knowledgable. The other day I was stuck needing specific medical advice; and David's insight ended up greatly impacting my over all health (anxiety, energy and sleep) -co-currently the past two days (positively). Everyone of them that have assisted me have put forth effort into explaining in depth the different cannabinoids and which ones' are best for my health issues. I recommend this pharmacy to all clients who have financial issues as well. Their prices are very reasonable and if you get the card you know this ain't cheap! lol
Richard K.
Richard K.
1599323628
I have visited both this one and the one in Akron, Brian in Cleveland was the guy who helped me out on my very first visit and it was great. I absolutely love The Botanist and it's staff!
Ty B.
Ty B.
1599151602
First time here today and wow, what a great place. Tucked away safely downtown, this is the best dispensary in Cleveland hands down. Everyone was super nice and professional. Everyone was wearing masks, they have hand sanitizer out, all protocols were being followed. I worry going anywhere these days since I'm at risk, but as soon as I stepped in the door I felt extremely comfortable. First time registration is a breeze. It's beautiful inside. Everything is laid out to see. Brian Adams helped me out and he was super nice and give that man a raise. I look forward to coming back! Thank you guys!
Jackie G.
Jackie G.
1599006088
I walked in there today and saw Steve from the wickliffe location it was great to see his smiling face !! He's definitely a great asset to this location!!
Hotwheels F.
Hotwheels F.
1598989738
Quiet, convenient location. Located in an industrial area in downtown, last exit before Dead Man's curve. The staff is very personable and helpful. I haven't encountered anyone here that put me off or wasn't friendly and knowledgeable. Vince and Zach are great in the front and the guys in the back are awesome. My fave place by far and they always have something in stock that I need.
BongShots
BongShots
1598825737
I've only been in a few times but they haven't disappointed me yet. Completely professional, polite, great recommendations and the interior decor is really cool.
Joshua L.
Joshua L.
1597767494
EDIT: Upping to FIVE STARS!Not only has Botanist worked to lower their prices, including the offering of various discounts, they’ve introduced a line of their own products. Also they are now consistently carrying the largest selection of products in Northeast Ohio!!Also...about COVID. The Botanist has been exceptional at providing a safe and comfortable experience in their dispensaries.Staff - Botanist staffs the best in Ohio, hands down. Enjoy your visit!!!Dispensary-wise I can say the Botanist is one of the top performers in Ohio. Below I will give a breakdown including why I couldn't give it 5 stars.Pros: Great menu selection and general availability of product variety. Exceptionally large vape/concentrate selection. VERY friendly staff and efficient in managing patient flow. They have also been excellent during the Covid crisis implementing standards to ensure out safety including mandatory curbside pickup at locations where it is feasible.Cons: Price. For the most part Botanist is competitive but they are slightly to the higher side. Because I have to drive at least 30 minutes to any dispensary I regularly study menus and prices really can vary on identical items. Their concentrate prices are the most inflated.Parking: Due to the area being less than ideal for the location (it's fine, just not great) it can be a little overwhelming to go in - although the curbside pickup has helped.So that's why I can't give 5 stars but I highly recommend Botanist!
Helen K.
Helen K.
1597355380
Very polite, did not rush me. Explained things multiple times when asked. Definitely a good experience. Definitely coming here again. Zackary helped me.
Laurie
Laurie
1597170486
Yes!!! This place made it so very easy to walk right in do all your checks order everything you need then you get taken back and someone greets you the moment you hit the door. You can ask a million questions cuz they have a million and one answers. I've been to other dispensaries I know how they all work but this one by far as top notch. Their prices, they have sales and their variety is so big of everything! Stuff I didn't even know existed in Ohio! Really, I am more than thankful that they opened this place up. No one is hanging out on the outside because they're building a spacious enough to accommodate. Thank the stars for Cleveland botanist location. My son can order his medicine online and I can go and pick it up Takes Me 2 seconds. Thank you for being so close to home. I can't tell you how much I appreciate the way all of your staff are and how accommodating everyone is its an experience in itself. You all are beautiful
Devante D.
Devante D.
1596822506
The staff was amazing; it was my first time in the shop so I had no idea what I was in for. The place is well decorated, and the products are literally lit! Staff was very knowledgeable, it’s nice to be able to communicate with people who understand the product!!!!!
Rosalitta B.
Rosalitta B.
1596679710
Nice and clean environment. Very friendly people. Nice variety. Definitely love the chocolate mint crumble!
Donald A.
Donald A.
1596497239
I’ve enjoyed all my visits to the Cleveland Botanist dispensary. Safe location. Very good product selection. Pricing is pricing. The premises are clean and safe and the customer service is really very good. Danny’s done a great job helping me. His product knowledge and friendliness make for an enjoyable and efficient visit. Thanks, Danny!
Oliver D.
Oliver D.
1595743162
This was my first visit. I was helped by someone (I believe Zach?) who was extremely helpful and very informative. Couldn’t recommend more. Thank you much!!
Jessie D.
Jessie D.
1594832313
Everyone that works here is amazing , they are really kind and very helpful. Brian helped me today he was so nice got me in and out fast , plus they have alot of knowledge on cannabis and can answer all your questions you have
A Google U.
A Google U.
1594748945
Joe Munoz is the life of the whole place !!! He is always smiling energetic and great vibes when I see him!!! I love the work he does and is so professional yet humorous as well in everything that he does he is the true definition of a great worker he has a God gift of making others feel at home and comfortable!
Sarah M.
Sarah M.
1594515066
This place is great. Everyone knows what they’re talking about. Taylor was extra helpful.
Rohan G.
Rohan G.
1593712704
GREAT folks and store!They take the time to guide you to what you need. Very friendly.Given a choice I would not go anywhere else for my selection and help.GREAT JOB and GREAT PEOPLE.(Should be 5 stars, not 4.8 :D)
Robert T.
Robert T.
1592942889
Great selection and super nice staff! Easy to get to, very nice atmosphere!
Marisa M.
Marisa M.
1591401518
Danny D. Downtown is Genuine. He really knows his products, is honest, and never steers you wrong. Go to Him for your needs. Otherwise, check out BLOOM.. their people and prices can’t be beat. Worth a trek...
Andy F.
Andy F.
1591371226
Fast service, great customer service, and most importantly quality products 💯⛽️🔥.Joe was great help and was able to have an enjoyable conversation with him. 10/10 recommend
Jesse K
Jesse K
1589762693
My first time visiting. They only have call ahead and pick up orders available right now. When I called to place an order I was helped by Danny who was very knowledgeable on the products & was able to help me find exactly what I needed. I then was able to go and pick up from the parking lot without getting out of my car. They provide a very clean and professional environment. Highly recommend you check this location out if you haven't already!
Joshua L.
Joshua L.
1589473604
Dispensary-wise I can say the Botanist is one of the top performers in Ohio. Below I will give a breakdown including why I couldn't give it 5 stars.Pros: Great menu selection and general availability of product variety. Exceptionally large vape/concentrate selection. VERY friendly staff and efficient in managing patient flow. They have also been excellent during the Covid crisis implementing standards to ensure out safety including mandatory curbside pickup at locations where it is feasible.Cons: Price. For the most part Botanist is competitive but they are slightly to the higher side. Because I have to drive at least 30 minutes to any dispensary I regularly study menus and prices really can vary on identical items. Their concentrate prices are the most inflated. Parking: Due to the area being less than ideal for the location (it's fine, just not great) it can be a little overwhelming to go in - although the curbside pickup has helped.So that's why I can't give 5 stars but I highly recommend Botanist!
Marisa M.
Marisa M.
1587195729
Danny D. Downtown is the most Genuine. He really knows his products, is honest, and never steers you wrong. Go to Him for your needs. Otherwise, check out BLOOM.. their people and prices can’t be beat. Worth a drive...
Paul D.
Paul D.
1586356499
I chose this dispensary randomly as it was the closest to hone. I'm usually rewarded if I don't second guess myself and that was true again in this case. The Botonist is a beautiful place with a very friendly staff. Professional, quick, and beautiful. The exterior of the building is nondescript in-line with the surrounding neighborhood. Once inside the external lobby is also nondescript but nice. Once inside, the staff is extremely friendly and helpful. There is a nice selection with offerings that change daily.
Mary T.
Mary T.
1582771099
Very professional staff, they are always warm and friendly. I am impressed by the knowledge the bud tenders have about different product lines. I really like how the store itself is laid out, very cozy and clean. Thanks for a great experience!
Donna C.
Donna C.
1581393961
The young man name Brian very helpful and polite, I like that he recommends and suggest.. and he will explain.. great salesmanship.. keep up the good work 💖🌷 and the dispensary have plenty of choices.. I'm waiting to try the hybrid called Mochi and Space Candy hear it's very very relaxing laid back ,it's great for night great for anxiety and and insomnia. Waiting patiently..
Andrew Y.
Andrew Y.
1581018919
I had a great experience at the botanist as a caregiver, the staff is extremely knowledgeable and very medical focused. The location is great, just outside the downtown area, this is a close as you can get to public square while still having a place to park right outside. The waiting room was pleasant and the bathrooms were clean. I was in and out in no time but not rushed at all, the staff made sure all my questions were answered, special thanks to Natalie.
Donelle W.
Donelle W.
1581010589
Love the atmosphere! Secure Location,Great Selection and Reasonable pricing. Plus the staff is extremely helpful & knowledgeable. Brian was able to help me with my selection. Great customer service!!!!
AD A.
AD A.
1580751737
Best dispensary in Northeast Ohio! Compare them to the others and you’ll find they have the shortest wait time, the best available products, 30% + thc flower for vaporization, and deals/discounts every month and sometimes every other week! Very friendly and knowledgeable staff too! 1 of only 2 dispensaries in Cleveland’s City limits as well.Highly recommended 👍🏽
Master S.
Master S.
1580515029
Shout out to Danny. Great customer service, every single time! Prices are fair, but when you factor in . They have standard security. No complaints here. Give em a try.
Victoria C.
Victoria C.
1580506520
The atmosphere and physical surroundings inside of the Botanist are beautiful and relaxing. Next the staff is very friendly and personable. They really know their stuff as far as strains, terpenes, and what is best for the patient. David was very helpful and informative when it came to finding the right strain for my illnesses. Awesome menu with so much to choose from. Will definitely go back. I would say it's my new favorite dispensary in the Cleveland area.
TJ B.
TJ B.
1580402607
For my first time being here and getting registered to this location it was super easy and quick. The help form staff was amazing and they are all super friendly. Brian helped me out and helped me find what I was looking for. Would most definitely be returning to this location !
Dustin S.
Dustin S.
1579893925
The Botanist was great! They had a nice selection and the agent Brian was awesome at helping me out. As far as environment is concerned this place looks amazing too. So let's see what the best things to have in a dispensary are: Selection, Customer Service, and possibly discounts. I have to say Botanist has all three. Unfortunately I do have one major issue....I live over a half hour away and can't get out there much. If Botanist keeps its current attitude and options this will be a great place for years to come. I've been to a dispensary that doesn't have the care for the patient, and the Botanist was a pleasant surprise after that.
Lindsey W.
Lindsey W.
1579812278
I have been to all of the other dispensaries and here and the Wickliffe location are by far the best. Prices are decent and there is quite a bit in stock. Veterans get 25% off here. The facilities are very nice, the kind of place that you would want to buy weed from.
Samantha B.
Samantha B.
1579810457
Awesome staff, great atmosphere, great product selection. Half ounces and ounces are typically always available. I enjoyed my experience at all 3 Botanist dispensaries that I have been to.
Jenna D.
Jenna D.
1578011862
Hands down the best dispensary in the Cleveland area. Large menu, awesome staff, cool location with security. Best dispensary experience to date
Melissa D.
Melissa D.
1577196335
Knowledgeable, friendly, passionate staff. Excellent menu. Easy access on and off the highway. I LOVE THIS PLACE!
Marisa M.
Marisa M.
1576468992
So worth checking out this new, near downtown location, I Love it. Pleased with long list of products as well as staff that are knowledgeable and care about their patients .
npeshe1
npeshe1
1576351329
This dispensary is by far the most convenient, well-supplied & well-staffed in the Cleveland area. Everyone is very friendly and knowledgeable!!! I will admit the products are very consistent and continue to improve each time!
SikStyleLife
SikStyleLife
1575913756
Love love their menu!! They have a great selection of flower! Staff is friendly!
melanie D.
melanie D.
1575907775
This place is awesome. Staff is incredibly friendly, welcoming, and most importantly knowledgeable. 100% recommend
melanie D.
melanie D.
1575907766
This place is awesome. Staff is incredibly friendly, welcoming, and most importantly knowledgeable. 100% recommend
melanie D.
melanie D.
1575907689
This place is awesome. Staff is incredibly friendly, welcoming, and most importantly knowledgeable. 100% recommend
Doug K.
Doug K.
1574802310
I was greeted in the lobby by friendly staff. I like that they have a Combat Veteran working there because he spoke my language. I was escorted into the back and I thought I was in a magical place. It was like walking in to a high end Jewelry store. Brian, my dispensing agent was very knowledgeable and answered all my questions. I had a very pleasurable experience. Also, the were knowledgeable about the saga. That is definitely positive. May the force be with you, always.
Stephen R.
Stephen R.
1574195199
Professional staff, secure environment, lots of good products at good prices.
mark G.
mark G.
1573690712
No intelligent person is purchasing Ohio units. You guys need to completely Overhaul this failing program and try to be more like Michigan
More and A.
More and A.
1573244864
This place is fantastic. I like the Botanist over the competing chains I've tried. The place is very secure. The staff is very knowledgable and explain everything very well. On top of that, they are friendly and create a great atmosphere. Some staff are also patients and can speak from experience regarding menu items.
John L.
John L.
1573240050
Friendly people, large menu of flowers, good prices.
Next Reviews
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3865 Lakeside Ave E
Cleveland, OH 44114

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CLOSED
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    ATM Available On Site

    Dispensary - OPEN

    The Botanist is a medical cannabis dispensary store located at 3865 Lakeside Ave E in Cleveland, OH 44114. They specialize in providing high-quality medical marijuana products to patients who have received a medical marijuana card from a state certified MMJ doctor.

    The Botanist offers a wide range of dispensary menu products including flower, edibles, tinctures, concentrates, and topicals.

    With recreational cannabis now legal in Ohio, as this gets implemented The Botanist in Cleveland may also convert into an Adult Use Recreational Dispensary as well as support medical marijuana patients. Find out if you’re eligible today.

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    Fill out the form to get started.
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    What People Are Saying

    The Botanist
    4.7
    Based on 451 reviews
    Julie E.
    Julie E.
    1715383740
    This is the best place. Service is great, staff is knowledgeable and friendly, and you can be in and out in no time if you’re out on a break. So much faster than some others. Deals are unbelievable at times! Open until 8, also better than some others. Highly recommend. I wish there were more locations!
    Margaret S.
    Margaret S.
    1715110442
    I go nowhere but to your dispencer. The customer service. There is outstanding, very friendly, very helpful They even taught me things.I didn't even know about marijuana.That helps me in my pain that I have and I just love every one of them and they show me nothing but respect. Very knowledgeable People I don't know how you guys pick the staff. That's you have there, but they're wonderful.. I'll be very upset when the people that are there. Decide to leave and go somewhere else. They're like family to me.
    Samantha C.
    Samantha C.
    1715011670
    I’m never coming back. I gave this place a few chances, but the staff is just not the vibe. As a female, I don’t feel comfortable around the male staff and I don’t appreciate being spoken to like I am stupid when I ask for advice or spoken down to. I don’t need the ego trips or the alpha-hole mentalities, I know they think they’re cool because they work at a dispensary but really they need to humble themselves and treat customers with care and kindness.
    Paige M.
    Paige M.
    1713633507
    Well I'd love to say this was a Great dispensary but we drove hours to come out here and get out there for the 420 sale and they say the systems are down and will be down until about 530 or 6 right before they close its already 116pm and yall want us to wait hours then not get anything because you say there's 100s of people before us? WORST 420 EVER!!!!!!
    Clem R.
    Clem R.
    1713540298
    Best dispensary in the area all around. Every staff member is extraordinarily kind and knowledgeable of the products. &great deals always!
    McKenzie F.
    McKenzie F.
    1713287066
    Shayla is awesome! She's always so friendly and helpful. She has always made great suggestions. Haven't been disappointed yet. 😉
    Dominic C.
    Dominic C.
    1713280337
    I had Josh, James and Nicole did an amazing job helping me choose some stuff for my mother.
    42treg
    42treg
    1711464095
    Fast, friendly service, good prices, especially when on sale, great products!Easy transactions. Highly recommended, no pun intended:)!
    jacinda W.
    jacinda W.
    1710355053
    1st time there was alright. I placed an order a week or 2 later and was told there was a pmp error on their system, meaning, they created more than one profile.They didn't try to help resolve the issue by contacting Ohio Pharmacy , only made it seem as if they had no idea how it happened. Too many staff bunched all up together talking and not working. No manager explained anything and this error disabled me from being able to purchase at any dispensary in Ohio! For a week I waited for a email reply from the state to fix the problem.
    Robert M.
    Robert M.
    1709670028
    I've been a customer of yours for about two years and I want to say how impressed I am with the knowledge of your staff as well as the courtesy shown me every time I go to buy something. Everyone that I've come in contact is very proficient yet businesslike. Congratulations on assembling a wonderful staff.
    Robert R.
    Robert R.
    1706213490
    Great place doing great things! Staff is helpful. Broad selection of products. And great deals every day. Always look forward to Shopping here!
    keith E.
    keith E.
    1699244679
    Every time I go in here there's always issues rude staff. There's been more than a few times I have been put on hold for more than an hour, drove to the place and then all be talking in the front and the back. No one's by the phones. Half the time you go there. The staff here will not treat you good me my sister, my dad and my grandpa all used to go here. All of us don't because we all have our own bad experiences here
    Lexa C.
    Lexa C.
    1698848198
    An employee at this location named Joshua Schoen gave my number to another employee with the botanist(not this location)they continued to text me and threaten and harass me. I just don't feel like that's very professional. And it makes me feel unsafe, and like my private information can be leaked at anytime. So if you want your information released to people you don't know, go here.
    Shay is the best!!! She is extremely helpful and goes above and beyond to assist in anyway she can. Cool place cool staff!! Five stars ⭐️
    Daniel I.
    Daniel I.
    1697636265
    My go to dispensary in Cleveland. All of the staff is nice and knowledgeable of products and equipment. Prices are usually on point. Strongly suggest giving this place a shot if you haven't visited yet.
    A T.
    A T.
    1695778503
    Shay is the best! She’s always very knowledgeable and is great at what she does. Always takes care of me and makes sure my order is always correct. 5 star bud tender 👍
    Tonya D.
    Tonya D.
    1691439845
    I purchased the vape cartridge and the gummies, I love the products. What I found was the smoothest in the vape cartridge to be amazing! The gummies taste as the flavor they are as well. Definitely, one of my favorite brands by far!!!
    Anonymous A.
    Anonymous A.
    1691170860
    Wonderful customer service at this location and great prices, always a good time when I come in!
    John C.
    John C.
    1687550132
    Feel unsafe around other patients who were rude and aggressive to me based on my skin tone. Really wish the owner would keep certain people of character from frequenting this established medical facility. I probably won't ever go back.
    Meggielizzie03
    Meggielizzie03
    1679599419
    The staff are just beyond amazing! Special shout outs to Danny, Marissa, "Blue", Matthew, Paula. The staff are extremely knowledgeable and exude extreme patience when consulting with a new patient. I hand out cards to everyone!
    Bridgett R.
    Bridgett R.
    1679170858
    Amazing place and staff! Went for the first time today and worked with Matthew. He was so knowledgeable and so friendly. He was in no rush at all explaining different products and what they do. As well as tips for getting the most out of each product. The majority of my purchase today was all his recommendations. Even the guys in the front lobby were so professional and was into educating as well. The owner of this company should be very proud of the staff here. They made my experience worth the drive.
    Melissa S.
    Melissa S.
    1678146093
    I have tried A lot of dispensaries around Ohio! And this one by far has the friendliest bud tender’s!Even the people who let you in the door are super kind! Keep it up! 💜This Place 💜
    Addie P
    Addie P
    1677803017
    Consistent, fast, great service. Always have a great variety. I don’t shop anywhere else.
    Janette T.
    Janette T.
    1677506776
    Thank you Botanist for caring for all my pain management needs. Always professional, knowledgeable and super friendly and extra thanks to Marcus for being there on a Sunday for me 😃
    Glossie B.
    Glossie B.
    1677192421
    I love the choices of product and price. Staff are very knowledgeable professional and fun. They make me want to come back. Those at check in in front, and Marcus in back. I love interacting with Marcus. He's fun!
    Dawn H.
    Dawn H.
    1677154449
    The Botinist Lakeside is my preferred dispensary. It is always quick in and out, the Budtenders are all helpful and kind. This wk Shay saved me from several hours driving to get the Capsules that work best for me. I would recommend 10/10!
    Sean P.
    Sean P.
    1664286643
    Zach, Sarah and Jimmy are always incredibly helpful and informative. I can’t remember all the staffs names yet but I’ve never gone in to this location and had a bad experience. It’s beautiful inside and everyone is super friendly and happy to help. Can’t recommend enough.
    Elizabeth N.
    Elizabeth N.
    1661116279
    Most personable crew! They seem to remember me & they've helped me find my favorites down to a science! Has great deals often, I do wish they had a rewards program but the price is definitely fair for the amazing products. I will always be a loyal customer!
    Cass S.
    Cass S.
    1659387555
    I'll come here over anywhere else because it feels right. It doesn't feel like a minute clinic. I like when they have sales. And the staff has always been friendly and helpful. I love that it's off the highway exit. More accessible to me than any place in Lakewood, and I live in Berea.
    Lorry W.
    Lorry W.
    1657404573
    A selection beyond imagination, or maybe just too much to choose from.
    Incredibly friendly and helpful staff and they are open a little later than most dispensaries, so they really deserve more than 5 stars.
    Ras G.
    Ras G.
    1654605477
    My go to location. Always efficient, friendly and informative people who seem to know the product well. The somewhat out-of-the-way location adds to the hippie-dippy mystique! Parking may be a challenge but at least the meter-maids don't come around much! Highly recommend!
    Sharon D.
    Sharon D.
    1651179287
    The Botanist's store is clean, neat, has a great selection and the staff are always kind and helpful. I would recommend this store for sure. Thanks Botanist; you're the shiznit!
    Keither D.
    Keither D.
    1650123031
    First time customer,I called ahead to see what I needed. No long wait time on phone. Headed in to fill out "first time client" paperwork which was quick and simple. The women in the back area were super helpful to me as someone who has never had medical MJ before.Overall, nice place with a good vibe.
    Georquetta C.
    Georquetta C.
    1647967428
    Cool place but did curbside today and I waited between 5-10 minutes before anyone noticed me. Then took another 10 minutes to check my IDs and finally bring me my order. I would have been better off just going inside. Ridiculous. Don't do curbside.
    Jill Y.
    Jill Y.
    1647354334
    Have been to this location and absolutely love the website with menu any options of online ordering or pick up. My new favorite dispensary, will never go to another again. They have all the products and pricing in looking for ❤️
    Janet Y.
    Janet Y.
    1644350464
    I personally did not go in, waited outside while my friend went in. Per my friend, it is extremely professional, clean, and safe. The area it's located in may not be but that's the chance you take. I did notice others were in and out very quickly, while I sat there waiting. My friend explained there is online ordering.
    Sean P.
    Sean P.
    1642528708
    Zach, Sarah and I want to say Doug (my memory is a little cloudy lol) are always incredibly helpful and informative. I can’t remember all the staffs names yet but I’ve never gone in to this location and had a bad experience. It’s beautiful inside and everyone is super friendly and happy to help. Can’t recommend enough.
    Colleen H.
    Colleen H.
    1641601178
    This place is amazing!! Everyone was so cool and friendly. Zach walked me though it all talked with me to find out what I was really looking for. This is the place for Cleveland dispensary! Also it is very cute inside!!!! Loves it!!!
    Megan A.
    Megan A.
    1639584732
    The Botanist on Lakeside in Cleveland is amazing! The staff is so friendly. Zack and the team always answer my admittedly novice questions with kindness and expertise. I couldn't recommend the shop more!
    Kayla L
    Kayla L
    1638786342
    I ventured out to the Cleveland location for the first time and was honestly pretty clueless about the entire process upon entering. The staff at the front desk were kind, and welcoming which automatically set the tone for my experience. Once in the back, Zach was incredibly patient, helpful, knowledgeable and overall terrific with helping me understand the product I was interested in purchasing. He answered all my questions and educated me along the way which enhanced my experience overall. I am so appreciative that he took the time to explain everything to me and didn’t make me feel rushed or pressured. I had an idea what I wanted but Zach helped me by really narrowing it down. This location is beautiful and clean as well which made me feel comfortable for a first timer. I will absolutely be returning to this location to work with Zach and the entire staff!
    Kristina M.
    Kristina M.
    1637424291
    You know when you walk in you’re going to get well taken care of with the vibes they give off. Julianne was so helpful to me. She really had some great recommendations for me to venture out of my norm with and was super friendly helping me out. All around great place. 10/10 would recommend.
    Hollie J.
    Hollie J.
    1637368884
    My fave dispensary. Everyone is friendly, they get to know you by name. Great customer service, great products, location is not in a busy area, just a stress free experience every time. Thank you guys!Just editing to update...I have recommended this location to 3 people over the last 6 months because of the staff and their friendliness.It's nice when the staff gets to know you and they greet you by name. Or stop to say hello even if they're not the one ringing you up.Another update...Julie Ann is great! Recommended a strain that I'm excited for! She's a great fit for this location and the rest of the crew.
    Jules B.
    Jules B.
    1637345485
    I enjoy visiting this location when I want something out of the norm - The Botanist always has phenomenal products and phenomenal service. I mostly go for their exclusively sold products, but haven't gotten anything from this location that I dislike! Julianne was extremely helpful on my last visit, and any other employees I've worked with have been similarly helpful! Would definitely recommend this location.
    Arianna C.
    Arianna C.
    1636422041
    Aesthetically, it is the best looking dispensary around. The ability to order online on top of preording via the phone is convenient. Zach always provides excellent customer service, very conversational. The customer service at the front door could stand to improve by at least 70%. It seems like you don't get good service until after they take you back. All in all, I went with 4 stars because they could do better but seemingly choose not to.
    Marcheasa C.
    Marcheasa C.
    1636169490
    Hands down my favorite dispensary to go to! Very clean, beautiful set up, and the most friendly staff you could imagine! Everyone I’ve had the pleasure to talk to has been so helpful and kind. Zach is one of the employees that always seems to go above and beyond for anyone in there.
    Guy R
    Guy R
    1634743121
    Decent place, just prefer RISE to it. Parking is non existent and the employees aren’t as friendly as RISE. Only reason to go here is the product selection is better than most other dispensary’s that are close
    Ƭዪմ P.
    Ƭዪմ P.
    1633422034
    My Birthday is the 18th of April, followed by the 2 most exciting and wonderful days of the year. Bicycle Day & 4:20.The Botanist is single most terrific location I’ve ever been to in my life. Coupled with the most help and amazing staff. Excellent deals and affordable prices. I can’t say if there is a place we go after this called or resembling heaven… but I imagine if there is they STILL have a Botanist on every corner.Now EVERYDAY is 4:20 + Bicycle Day + my birthday….ALL INTO ONE!I feel I’d be doing you an injustice if I didn’t let u know in addition to the ‘Botanists I’ve been to several dispensaries. So I will tell u Botanists is the best all around overall experience for a staff that’s friendly, above and beyond for being knowledgeable and competitive with pricing.
    Matthew M.
    Matthew M.
    1633097352
    The Botanist-Cleveland is an awesome dispensary. They’re super flexible in how you can order: online, call-ahead, or in-store. They are also super helpful addressing issues that arise with registration and renewals. If you are new to medical cannabis they be a staff who can help educate you. Their store has great hours too.
    Hollie J.
    Hollie J.
    1632988680
    My fave dispensary. Everyone is friendly, they get to know you by name. Great customer service, great products, location is not in a busy area, just a stress free experience every time. Thank you guys!Just editing to update...I have recommended this location to 3 people over the last 6 months because of the staff and their friendliness.It's nice when the staff gets to know you and they greet you by name. Or stop to say hello even if they're not the one ringing you up.
    Ethan B.
    Ethan B.
    1632937252
    Loved this place! I go here once a week and I’m never disappointed! My favorite employee is Julianne she helps me with all my needs and always greets me with a smile! Can’t wait to go go later this week
    Ashley G.
    Ashley G.
    1630338490
    This was the first time I have ever been to a dispensary and had a great experience! The team working were very knowledgeable and helps me find the things I needed. I spoke with Zach mostly, and he helped me pick out a topical cream, he personally uses. It had helps so much the last couple evening with my back pain. I am such a noob with it comes to these things and Zach helped explain things without making me feel stupid for asking. The whole aesthetic for the building is beautiful! They have a daily menu that you can check out before your visit and it was very easy to use. I highly recommend this location in Cleveland and will be back next time I am in town.
    Hannah H.
    Hannah H.
    1626918515
    I regularly go to Wickliffe location, but decided to at the Cleveland location.. and man was I pleasantly surprised by this location. It’s a larger store, with exceptional staff! Rob and Zach, we’re not only both kind and very helpfully but they made the whole experience extremely enjoyable. I definitely will be back this Location!
    Haley
    Haley
    1625607336
    Maria was the best bud tender I’ve ever had. She was super knowledgeable, friendly and genuinely interested in helping. She inspired me to educate myself more on terpenes so I can be a more educated consumer. As far as the product, high quality! Beautiful, pungent buds that pack a punch. I already submitted my next online order.
    Tiffani D.
    Tiffani D.
    1625356502
    Hands down the best dispensary in Cleveland! The staff is so friendly, and knowledgeable about their products. This is literally the only dispensary here I go to here. They're products are always fresh and the staff can answer any questions if you aren't sure about what would work best for your condition. The atmosphere is relaxed too and makes the experience very chill. I love this place and their staff
    Danielle M.
    Danielle M.
    1624995849
    Everyone at The Botanist were knowledgeable, friendly & helpful! It felt good being treated with dignity & respect! A heartfelt thank you to everyone! Brian checked me out & provided me with the proper advise regarding my Medical Ginger Ale drink. Thanks again!!
    Keither D.
    Keither D.
    1624207171
    First time customer,I called ahead to see what I needed. No long wait time on phone. Headed in to fill out "first time client" paperwork which was quick and simple. The women in the back area were super helpful to me as someone who has never had medical MJ before.Overall, nice place with a good vibe.
    Brianna W.
    Brianna W.
    1623182102
    Nice atmosphere, love the location in the heart of Cleveland. Employees are friendly but none quite as great as Brian— quick, efficient, and friendly. He makes sure to check my order, show it to me, and share a laugh. Love the deals here, especially 20% off 5 products. Always something good going and kind people. Online ordering is a nice feature but caregivers can have a hard time so plan to go with them on their first time.
    rennyrunner
    rennyrunner
    1622152811
    I enjoy the professionalism of the employees of the botanist. They are hyper focused on delivering a friendly speedy service while ensuring all rules/laws are followed. I’m usually in and out in only a few minutes when I order ahead. Otherwise, the staff gives great recommendations and is willing to explain just about everything pertaining to their industry and service.Bryan (b-no good) helped me most recently and gave me a taste of his lyrical talents. All of the staff are great and I hope to get to talk with more of them!
    Andrew C.
    Andrew C.
    1620367759
    Very Professional Shop in a growing area downtown!!I have other closer med shops near me but this place is my fav and worth the extra 10 min drive from Lakewood. When you start getting to know the people working there you will feel right at home!I usually work with Brian there and he is a solid worker and was able to do my transaction very quickly. (I ordered ahead online).I was in and out and back on my way. You really do get treated special there and I can’t wait to go back and reup!! -Andrew
    Karen J.
    Karen J.
    1619887456
    When I got my card, I really had no idea what to expect and had very little knowledge about medical options and dosing. A friend of mine who also has had her card for a while came with me.The location is convenient, there is great security, the guys in the front checking you in are kind, cool, informative and professional. Class act.First of all the place is beautiful, soothing, and welcoming, taking away any intimidation from you upon entering. We were lucky to have been met with Marina, who spent tons of time with us, we may have been in there for over two hours together learning what was best for us for our conditions and the characteristic tendencies we have that particular medical cannabis can work well with and why. She gave us a thorough education in understanding the methodology, chemistry, and science of all of our options working with us both with care, a superior level of knowledge and professionalism of the therapeutics. I am hugely grateful to her, a huge fan and look forward to seeing her each visit. My friend learned more from Marina that afternoon than she had over the many months spent trying to figure it out on her own with little help from other places.I never feel rushed, questions always welcomed and answered and I find the staff very helpful, friendly and knowledgeable. Masks on, socially distanced, clean, great availability. I can’t imagine a need to go anywhere else.Thank you thank you!! You’re the best.
    Black Frost C.
    Black Frost C.
    1618609480
    Very nice establishment... Peaceful atmosphere... Good service,. My choice in Cleveland
    Monica H.
    Monica H.
    1614211082
    Love this place! Very neat clean and organized. Staff very friendly and helpful. Alot to choose from.
    Camerin W.
    Camerin W.
    1612973855
    Brian was amazing!! Totally knowledgeable about the products and introduced me to new products. I loved working with him! Great hire on your part Botanist!
    Master S.
    Master S.
    1611420851
    Shout out to Danny. Great customer service, every single time! Prices are high[er], but their selection is among the best. They have standard security. No complaints here. Give em a try.
    Katie
    Katie
    1611235519
    Not only is this the best dispensary in Cleveland but it's one of the best ones I've ever been to in any state.Their menu is 100% on point, organized and very informative. The stock is always great too! Very large menu of choices, options and price points. They run weekly specials and have daily discounts depending on how much your spending. The more you spend, the more you save!The people that work here are awesome from Danny the manager to their pharmacist on duty and the friendly bud tenders. They will go above and beyond for you. They will take their time with you and not make you feel rushed. They will genuinely treat you like a patient.Thank you so much for always a great experience and customer service.Also don't let the address of this place scare you off. It's very easy to find and in a safe and secure area right outside of downtown with easy parking plus handicap parking in front of the door. It's in an old industrial neighborhood and next to an Italian foods wholesale company. You will be safe to go alone.
    John S.
    John S.
    1610840173
    Let me start by saying you can not go wrong if you choose The Botanist. You may be asking yourself where an I going as you drive there the first time but that soon fades as you enter the threshold into a very friendly and professional atmosphere. Couldn't be happier with the selection of such a variety of forms for all your needs. I know I will be back again without a doubt.
    Austin G.
    Austin G.
    1610739664
    The Botanist has some of the best deals out of any dispensary in the Cleveland area. They usually have one grower on sale each week. The staff here is accommodating and super knowledgeable of their products. Also, the look of the place inside is as cool as any dispo in the area, which adds to the great atmosphere created by the employees and customers. I’ll be back soon! Thanks.
    Michael W.
    Michael W.
    1610127812
    Everyone is very cool, very knowledgeable, and very helpful. All medications are high quality. They have decent promos as well. If you want to see those, download the menu from the website. A separate link is there for you to order online as well so that the order is ready when you arrive.
    The PC G.
    The PC G.
    1609093264
    They are constantly out of stock of the items on their menu as well as common strains. I got some orders home and the flower turned to dust (Not Fresh). I was suggested some strains for the giggles and headband effect which were from her own opinion. I looked them up and the facts made a fool of the assistant. Too pricey and they only gave me a partial discount on my Military Discount. GO TO BLOOM in Painesville instead.
    Justin G.
    Justin G.
    1607195947
    Great place, when I drove up to it I had no clue a dispensary was there. Very very professional and nice right when I walked in. This was my first time at a Botanist. They were very informative and answered and questions I had to a T. Great group of employees here. Thank you
    Get here well before closing got there today at 6:55. Some new guy in the front with grey hair is like were closed yet I see customers in there. Website says closing time is 7:00. I made it in time the day before thanksgiving. I was a regular customer I expect to be treated better. Everybody else is cool.
    Great service. Excellent helpers to get you exactly what u need to help any problems you have. Good prices and deals.
    chennao
    chennao
    1600354066
    Too bad this place is in Ohio, the prices are tad bit high and the 2.83gm 1/8ths c'mon now.
    Jamie L.
    Jamie L.
    1599772500
    Hands down this is the best medicinal pharmacy in Cuyahoga County. Their selection is always of greater variety than the other pharmacies that I have checked out. It is the only one I go to. The employees are completely awesome and informative. Although I am bad at names, two that I remember are David and Danny- who are both very knowledgable. The other day I was stuck needing specific medical advice; and David's insight ended up greatly impacting my over all health (anxiety, energy and sleep) -co-currently the past two days (positively). Everyone of them that have assisted me have put forth effort into explaining in depth the different cannabinoids and which ones' are best for my health issues. I recommend this pharmacy to all clients who have financial issues as well. Their prices are very reasonable and if you get the card you know this ain't cheap! lol
    Richard K.
    Richard K.
    1599323628
    I have visited both this one and the one in Akron, Brian in Cleveland was the guy who helped me out on my very first visit and it was great. I absolutely love The Botanist and it's staff!
    Ty B.
    Ty B.
    1599151602
    First time here today and wow, what a great place. Tucked away safely downtown, this is the best dispensary in Cleveland hands down. Everyone was super nice and professional. Everyone was wearing masks, they have hand sanitizer out, all protocols were being followed. I worry going anywhere these days since I'm at risk, but as soon as I stepped in the door I felt extremely comfortable. First time registration is a breeze. It's beautiful inside. Everything is laid out to see. Brian Adams helped me out and he was super nice and give that man a raise. I look forward to coming back! Thank you guys!
    Jackie G.
    Jackie G.
    1599006088
    I walked in there today and saw Steve from the wickliffe location it was great to see his smiling face !! He's definitely a great asset to this location!!
    Hotwheels F.
    Hotwheels F.
    1598989738
    Quiet, convenient location. Located in an industrial area in downtown, last exit before Dead Man's curve. The staff is very personable and helpful. I haven't encountered anyone here that put me off or wasn't friendly and knowledgeable. Vince and Zach are great in the front and the guys in the back are awesome. My fave place by far and they always have something in stock that I need.
    BongShots
    BongShots
    1598825737
    I've only been in a few times but they haven't disappointed me yet. Completely professional, polite, great recommendations and the interior decor is really cool.
    Joshua L.
    Joshua L.
    1597767494
    EDIT: Upping to FIVE STARS!Not only has Botanist worked to lower their prices, including the offering of various discounts, they’ve introduced a line of their own products. Also they are now consistently carrying the largest selection of products in Northeast Ohio!!Also...about COVID. The Botanist has been exceptional at providing a safe and comfortable experience in their dispensaries.Staff - Botanist staffs the best in Ohio, hands down. Enjoy your visit!!!Dispensary-wise I can say the Botanist is one of the top performers in Ohio. Below I will give a breakdown including why I couldn't give it 5 stars.Pros: Great menu selection and general availability of product variety. Exceptionally large vape/concentrate selection. VERY friendly staff and efficient in managing patient flow. They have also been excellent during the Covid crisis implementing standards to ensure out safety including mandatory curbside pickup at locations where it is feasible.Cons: Price. For the most part Botanist is competitive but they are slightly to the higher side. Because I have to drive at least 30 minutes to any dispensary I regularly study menus and prices really can vary on identical items. Their concentrate prices are the most inflated.Parking: Due to the area being less than ideal for the location (it's fine, just not great) it can be a little overwhelming to go in - although the curbside pickup has helped.So that's why I can't give 5 stars but I highly recommend Botanist!
    Helen K.
    Helen K.
    1597355380
    Very polite, did not rush me. Explained things multiple times when asked. Definitely a good experience. Definitely coming here again. Zackary helped me.
    Laurie
    Laurie
    1597170486
    Yes!!! This place made it so very easy to walk right in do all your checks order everything you need then you get taken back and someone greets you the moment you hit the door. You can ask a million questions cuz they have a million and one answers. I've been to other dispensaries I know how they all work but this one by far as top notch. Their prices, they have sales and their variety is so big of everything! Stuff I didn't even know existed in Ohio! Really, I am more than thankful that they opened this place up. No one is hanging out on the outside because they're building a spacious enough to accommodate. Thank the stars for Cleveland botanist location. My son can order his medicine online and I can go and pick it up Takes Me 2 seconds. Thank you for being so close to home. I can't tell you how much I appreciate the way all of your staff are and how accommodating everyone is its an experience in itself. You all are beautiful
    Devante D.
    Devante D.
    1596822506
    The staff was amazing; it was my first time in the shop so I had no idea what I was in for. The place is well decorated, and the products are literally lit! Staff was very knowledgeable, it’s nice to be able to communicate with people who understand the product!!!!!
    Rosalitta B.
    Rosalitta B.
    1596679710
    Nice and clean environment. Very friendly people. Nice variety. Definitely love the chocolate mint crumble!
    Donald A.
    Donald A.
    1596497239
    I’ve enjoyed all my visits to the Cleveland Botanist dispensary. Safe location. Very good product selection. Pricing is pricing. The premises are clean and safe and the customer service is really very good. Danny’s done a great job helping me. His product knowledge and friendliness make for an enjoyable and efficient visit. Thanks, Danny!
    Oliver D.
    Oliver D.
    1595743162
    This was my first visit. I was helped by someone (I believe Zach?) who was extremely helpful and very informative. Couldn’t recommend more. Thank you much!!
    Jessie D.
    Jessie D.
    1594832313
    Everyone that works here is amazing , they are really kind and very helpful. Brian helped me today he was so nice got me in and out fast , plus they have alot of knowledge on cannabis and can answer all your questions you have
    A Google U.
    A Google U.
    1594748945
    Joe Munoz is the life of the whole place !!! He is always smiling energetic and great vibes when I see him!!! I love the work he does and is so professional yet humorous as well in everything that he does he is the true definition of a great worker he has a God gift of making others feel at home and comfortable!
    Sarah M.
    Sarah M.
    1594515066
    This place is great. Everyone knows what they’re talking about. Taylor was extra helpful.
    Rohan G.
    Rohan G.
    1593712704
    GREAT folks and store!They take the time to guide you to what you need. Very friendly.Given a choice I would not go anywhere else for my selection and help.GREAT JOB and GREAT PEOPLE.(Should be 5 stars, not 4.8 :D)
    Robert T.
    Robert T.
    1592942889
    Great selection and super nice staff! Easy to get to, very nice atmosphere!
    Marisa M.
    Marisa M.
    1591401518
    Danny D. Downtown is Genuine. He really knows his products, is honest, and never steers you wrong. Go to Him for your needs. Otherwise, check out BLOOM.. their people and prices can’t be beat. Worth a trek...
    Andy F.
    Andy F.
    1591371226
    Fast service, great customer service, and most importantly quality products 💯⛽️🔥.Joe was great help and was able to have an enjoyable conversation with him. 10/10 recommend
    Jesse K
    Jesse K
    1589762693
    My first time visiting. They only have call ahead and pick up orders available right now. When I called to place an order I was helped by Danny who was very knowledgeable on the products & was able to help me find exactly what I needed. I then was able to go and pick up from the parking lot without getting out of my car. They provide a very clean and professional environment. Highly recommend you check this location out if you haven't already!
    Joshua L.
    Joshua L.
    1589473604
    Dispensary-wise I can say the Botanist is one of the top performers in Ohio. Below I will give a breakdown including why I couldn't give it 5 stars.Pros: Great menu selection and general availability of product variety. Exceptionally large vape/concentrate selection. VERY friendly staff and efficient in managing patient flow. They have also been excellent during the Covid crisis implementing standards to ensure out safety including mandatory curbside pickup at locations where it is feasible.Cons: Price. For the most part Botanist is competitive but they are slightly to the higher side. Because I have to drive at least 30 minutes to any dispensary I regularly study menus and prices really can vary on identical items. Their concentrate prices are the most inflated. Parking: Due to the area being less than ideal for the location (it's fine, just not great) it can be a little overwhelming to go in - although the curbside pickup has helped.So that's why I can't give 5 stars but I highly recommend Botanist!
    Marisa M.
    Marisa M.
    1587195729
    Danny D. Downtown is the most Genuine. He really knows his products, is honest, and never steers you wrong. Go to Him for your needs. Otherwise, check out BLOOM.. their people and prices can’t be beat. Worth a drive...
    Paul D.
    Paul D.
    1586356499
    I chose this dispensary randomly as it was the closest to hone. I'm usually rewarded if I don't second guess myself and that was true again in this case. The Botonist is a beautiful place with a very friendly staff. Professional, quick, and beautiful. The exterior of the building is nondescript in-line with the surrounding neighborhood. Once inside the external lobby is also nondescript but nice. Once inside, the staff is extremely friendly and helpful. There is a nice selection with offerings that change daily.
    Mary T.
    Mary T.
    1582771099
    Very professional staff, they are always warm and friendly. I am impressed by the knowledge the bud tenders have about different product lines. I really like how the store itself is laid out, very cozy and clean. Thanks for a great experience!
    Donna C.
    Donna C.
    1581393961
    The young man name Brian very helpful and polite, I like that he recommends and suggest.. and he will explain.. great salesmanship.. keep up the good work 💖🌷 and the dispensary have plenty of choices.. I'm waiting to try the hybrid called Mochi and Space Candy hear it's very very relaxing laid back ,it's great for night great for anxiety and and insomnia. Waiting patiently..
    Andrew Y.
    Andrew Y.
    1581018919
    I had a great experience at the botanist as a caregiver, the staff is extremely knowledgeable and very medical focused. The location is great, just outside the downtown area, this is a close as you can get to public square while still having a place to park right outside. The waiting room was pleasant and the bathrooms were clean. I was in and out in no time but not rushed at all, the staff made sure all my questions were answered, special thanks to Natalie.
    Donelle W.
    Donelle W.
    1581010589
    Love the atmosphere! Secure Location,Great Selection and Reasonable pricing. Plus the staff is extremely helpful & knowledgeable. Brian was able to help me with my selection. Great customer service!!!!
    AD A.
    AD A.
    1580751737
    Best dispensary in Northeast Ohio! Compare them to the others and you’ll find they have the shortest wait time, the best available products, 30% + thc flower for vaporization, and deals/discounts every month and sometimes every other week! Very friendly and knowledgeable staff too! 1 of only 2 dispensaries in Cleveland’s City limits as well.Highly recommended 👍🏽
    Master S.
    Master S.
    1580515029
    Shout out to Danny. Great customer service, every single time! Prices are fair, but when you factor in . They have standard security. No complaints here. Give em a try.
    Victoria C.
    Victoria C.
    1580506520
    The atmosphere and physical surroundings inside of the Botanist are beautiful and relaxing. Next the staff is very friendly and personable. They really know their stuff as far as strains, terpenes, and what is best for the patient. David was very helpful and informative when it came to finding the right strain for my illnesses. Awesome menu with so much to choose from. Will definitely go back. I would say it's my new favorite dispensary in the Cleveland area.
    TJ B.
    TJ B.
    1580402607
    For my first time being here and getting registered to this location it was super easy and quick. The help form staff was amazing and they are all super friendly. Brian helped me out and helped me find what I was looking for. Would most definitely be returning to this location !
    Dustin S.
    Dustin S.
    1579893925
    The Botanist was great! They had a nice selection and the agent Brian was awesome at helping me out. As far as environment is concerned this place looks amazing too. So let's see what the best things to have in a dispensary are: Selection, Customer Service, and possibly discounts. I have to say Botanist has all three. Unfortunately I do have one major issue....I live over a half hour away and can't get out there much. If Botanist keeps its current attitude and options this will be a great place for years to come. I've been to a dispensary that doesn't have the care for the patient, and the Botanist was a pleasant surprise after that.
    Lindsey W.
    Lindsey W.
    1579812278
    I have been to all of the other dispensaries and here and the Wickliffe location are by far the best. Prices are decent and there is quite a bit in stock. Veterans get 25% off here. The facilities are very nice, the kind of place that you would want to buy weed from.
    Samantha B.
    Samantha B.
    1579810457
    Awesome staff, great atmosphere, great product selection. Half ounces and ounces are typically always available. I enjoyed my experience at all 3 Botanist dispensaries that I have been to.
    Jenna D.
    Jenna D.
    1578011862
    Hands down the best dispensary in the Cleveland area. Large menu, awesome staff, cool location with security. Best dispensary experience to date
    Melissa D.
    Melissa D.
    1577196335
    Knowledgeable, friendly, passionate staff. Excellent menu. Easy access on and off the highway. I LOVE THIS PLACE!
    Marisa M.
    Marisa M.
    1576468992
    So worth checking out this new, near downtown location, I Love it. Pleased with long list of products as well as staff that are knowledgeable and care about their patients .
    npeshe1
    npeshe1
    1576351329
    This dispensary is by far the most convenient, well-supplied & well-staffed in the Cleveland area. Everyone is very friendly and knowledgeable!!! I will admit the products are very consistent and continue to improve each time!
    SikStyleLife
    SikStyleLife
    1575913756
    Love love their menu!! They have a great selection of flower! Staff is friendly!
    melanie D.
    melanie D.
    1575907775
    This place is awesome. Staff is incredibly friendly, welcoming, and most importantly knowledgeable. 100% recommend
    melanie D.
    melanie D.
    1575907766
    This place is awesome. Staff is incredibly friendly, welcoming, and most importantly knowledgeable. 100% recommend
    melanie D.
    melanie D.
    1575907689
    This place is awesome. Staff is incredibly friendly, welcoming, and most importantly knowledgeable. 100% recommend
    Doug K.
    Doug K.
    1574802310
    I was greeted in the lobby by friendly staff. I like that they have a Combat Veteran working there because he spoke my language. I was escorted into the back and I thought I was in a magical place. It was like walking in to a high end Jewelry store. Brian, my dispensing agent was very knowledgeable and answered all my questions. I had a very pleasurable experience. Also, the were knowledgeable about the saga. That is definitely positive. May the force be with you, always.
    Stephen R.
    Stephen R.
    1574195199
    Professional staff, secure environment, lots of good products at good prices.
    mark G.
    mark G.
    1573690712
    No intelligent person is purchasing Ohio units. You guys need to completely Overhaul this failing program and try to be more like Michigan
    More and A.
    More and A.
    1573244864
    This place is fantastic. I like the Botanist over the competing chains I've tried. The place is very secure. The staff is very knowledgable and explain everything very well. On top of that, they are friendly and create a great atmosphere. Some staff are also patients and can speak from experience regarding menu items.
    John L.
    John L.
    1573240050
    Friendly people, large menu of flowers, good prices.
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