Great customer service provided by Rodney. He was very knowledgeable and helpful through my process. Thanks guys!
Love everyone at Bloom! Always have the best experience with everyone. Rodney and Walker are super educated on the... product and they are always nice to talk to! Highly recommend.read more
Staff was really helpful during my first visit. Rodney explained everything very clearly and thoroughly so I knew... exactly what I was looking for and getting.I really like that I can use my debit card here so I don't need to pay for an ATM or go to the bank on the way.The selection is great and they have my favorite strain Sherbhead! I will definitely be coming back to Bloom!read more
Absolutely horrible front desk staff and horrible customer service. Every single time I have came in I have witnessed... the front desk staff being rude, kicking people out after an hour + wait, talking badly about patients in front of a lobby full of people (one male staff member that is always there in particular), and just acting like they don’t want to be there. (As well as uneducated staff). Not to mention their preorders are a joke making you still wait in line for an hour. Have had enough with them today when they stated that since my address on my card and license didn’t match I would need to verify my address with a bill. When I showed my literal property tax that matched the address on the card they still wanted a second bill to verify. completely ridiculous and have never been asked to do this anywhere else. Will not be spending one more cent there, spend the extra time and money to go to the botanist. It’s worth it just to be treated kindly and in a timely fashion.read more
Need to find better employees I just tried to get a lister pod which was on sale 30% and dude tried to tell me it’s a... 510 cartridge when it clearly says LUSTER POD pretty much told me all carts are different now and I missed my spot for the night please figure this out bloomread more
Very clean store in a secluded area. Being able to pay with a debit card is a huge plus.
The only dispensary I know where if you’re waiting 45 mins to a hour and they will kick you out at close… I have bin... the multiple dispensary’s in Ohio and other places… Never have I waited so long to get kicked out at closing because they aren’t good workers and wanna be lazy to get people out… the only thing bloom has going for them is their deals… ever since they got robbed they aren’t the same… The botanist is definitely a much better option because if you are waiting and close comes they will still get you the order you made...read more
I have had excellent service every time I have been here. Friendly and knowledgeable staff. Highly recommend this... dispensary.read more
First time experience at Bloom in Painesville today.I worked with Dylan on the retail floor. He is clearly one of... their more senior members/lead agents, and probably doesn't turn up on the retail floor very often. He is probably too valuable in the back of the house normally. The guy was humble, courteous, and expedient given the circumstances.I didn't catch the names of the other budtenders, but they were also running their terminals like clockwork. When I asked about luster pods, they each were able to chime in specifically about Grow Ohio's products. It was nice to see the members of the staff eager to try some of the products that were on sale that day, especially the luster pods!Truly a privilege to see someone giving great service at the most difficult of times. Thank you Dylan!read more
Hope was great and very understanding! Great customer service. 🙂 Would love to work here myself.
Just had my first experience with a dispensary and went to Bloom Painesville. I was nervous, not sure what to expect,... and by myself. Mason helped me out by being super informative and helpful, my anxiety eased pretty quickly. The environment is clean and relaxed, the decor is nice. I’ll be back!read more
Helpful folks. Good variety. If there is any negative, it would be wait times when they are busy.
Derek is a professional that any employer would be SO MUCH better off by having him under their employ. During our... first visit, he made my girl and I as comfortable as if we were in out own living room. It only got better from there as his knowledge AND ability to help pick out the product which would help our multitude of health issues was above reproach. I add that in doing so, Derec made sure our physical, mental and financial needs were addressed in the same manner he would want his OWN needs were. His knowledge is marginally superseded by his ability to help address all the needs of the patient in a such a kind and thoughtful manner. A true caring professional.read more
The ppl who work here are GREAT! They've given me answers to any questions I have... Ty, Hope, Derrick I wish I knew... the orders names they're all great!read more
Lo is fricken awesome...I go an hour out of my way to come here because Im treated great
First impressions are the best, and Bloom stepped up with helpful speedy service, and some of the freshest Buds you can... get💯read more
Nick was very helpful and explained everything perfectly. Answered all questions with excellent delivery. Will keep... coming back with the customer service alone!read more
My is Jane Perinacci. I visited your dispensary yesterday and the gentleman, Justin, who took care of me introduced me... to my miracle!! I called your business earlier and spoke with a very polite associate. My PTSD was calmed in a few minutes. Thank you all for all you do!!read more
Have nothing but good things to say about Bloom and the staff here. Ty, Chris and Justin have been so helpful really... take their time with each patient. Thank you all!read more
I have bad anxiety and it's hard for me to do things without getting physically sick. Ty and Dillon alway turn my day... around when I come in. They know their products and truly care about YOU, the patient and know what products work personally for you. I always end up leaving with a smile on my face and feeling better about myself.read more
Super friendly staff 🙂 I feel very comfortable asking questions and just being there in general. The products are... ALWAYS good and prices are fair. I'm glad they are there to help me 🙂read more
The ppl who work here are GREAT! They've given me answers to any questions I have... Ty, Hope, Darren all great!
Blooms has awesome employees. From the first time you walk in their door, they have you meet with a consultant that... explains everything and answers all of your questions. They are all so friendly and helpful.read more
I highly recommend doing a new patient consult your first visit. Dillon (with an I) was very knowledgeable and... extremely helpful in explaining all the different products and uses. The facility is very clean and the front staff were very friendly also.read more
I highly recommend doing a new patient consult your first visit. Dillon (with an I) was very knowledgeable and... extremely helpful in explaining all the different products and uses. The facility is very clean and the front staff was very friendly also.read more
Always super professional and helpful, a clean and high security environment to make you feel comfortable
Awesome staff, Awesome facility.....Can't wait for the New Buyer of supplies start. Thank you for the great service.
Always pleasant and fun to watch the locals with their neck tattoos! Different deals on different days. Solid place... with friendly facesread more
Love the products and staff but lines have been horrible lately. I’ve been waiting 30 minutes plus lately with an... online order! Please look into two separate lines so people aren’t being held up by new customers or existing that want to look around.Very disappointed lately.read more
Love the products and staff but lines have been horrible lately. I’ve been waiting 30 minutes plus lately with an... online order! Please look into two separate lines so people aren’t being held up by new customers or existing that want to look around.Would be really nice to have a separate section for online orders only. Very disappointed lately.read more
Knowledgeable staff. Good selection. Clean. Quick moving service during these odd social distancing times.
Friendly staff. I was a new customer and I was in and out. Placing a online order was easy. They had exactly what I... needed in stock.read more
This company sells you wrong products and won't let you return even if the product is still sealed and not tampered... with. They said I can come in and they can destroy 140$ worth of concentrate I bought but can't exchange it even if I walked to my car and opened up the bag and realized they sold me the wrong stuff. when you guys read off the order you should really make sure that the customer bought the right type of pod for their battery if you can't return it, because now I have two pods that render useless.read more
Loved it. Very knowledgeable place if business. Staff was great. For my first visit, it was very nice established. Keep... up the great work.read more
I was a little lost on what I needed, but the staff was helpful and kind. They pointed me in the exact right direction... and exceeded my expectations.read more
I have been to Bloom Medicinals quite a few times and every time I go, i absolutely love it. Going here is my "social "... time. It makes my day and my mood so much better. Literally all of the staff I have encountered are amazing! So helpful, personable, and just over all great to talk to. I am so thankful for this place and the staff.read more
I love this place . I had a problem with a product though and because its medicinal they can't directly replace the... product.i wrote the co.pany 3 times and they never returned or responded to my email. Its a shame cause now I won't buy anything from that particular vendor. I sent pictures , proof of receipt, date and time no response. I guess customer service for the vendors is non existent. The people at blooms is very knowledgeable and friendly. The only glitch is with the cure ohio vendor. I still shop there I just don't buy from that particular vendor.read more
Clean and friendly atmosphere. I got a consultation and when I went to the back the lady that helped me was extremely... nice. They both were and I was happy with my prescription.read more