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Bloom Medicinals Dispensary in Akron, OH

Madison T.
Madison T.
1719844956
Drove 40 minutes to bloom because they had a half on their website that was 40% off and I thought well perfect it’s in my price range since all of the prices have been rising. I get to the cashier and he tells me a different price than the one listed on the website. I thought that was strange and checked their website while i was still in the store and showed him the price I was expecting to pay ($86) and he said sorry there’s nothing I can do you have to pay $105. So I pay and walk out to my car angrily. While I was sitting in the parking lot I called them and explained the situation and a nice lady was able to get me a refund of the difference that I paid thank god. I shouldn’t have to pay extra because you’re website listed it incorrectly.
A
A
1718834982
I love this place! The prices and selection are great. The staff is always super nice and helpful. Even the customers I've encountered have been awesome. The only thing I don't like is the parking situation. Sometimes I have to walk across the bridge with a pocket full of money. I feel like a target for a mugging when I have to park in the lot next door. I really wish they could come up with a different solution for overflow parking.
Ellanita R.
Ellanita R.
1717029918
I visited Bloom Medicinals Dispensary at 8:20 PM on Wednesday, May 29, 2024, and had a very disappointing experience. I arrived 40 minutes before closing, only to be told by the staff that I needed to wait while they checked if I could be seen. Despite being told I would be next, I watched as six other people were allowed in ahead of me. After waiting patiently, I was eventually told they couldn’t see me because they were too backed up.The staff member I interacted with was unprofessional and uncaring. She claimed she needed to ask someone else about my situation, but she never left her desk to actually do so. It was clear she didn’t make any effort to get an answer for me. Additionally, the two young ladies wasted a significant amount of time trying to help a guy with an expired driver's license.I drove 40 minutes out of my way to get to this dispensary because my usual place, The Botanist, was closed. This experience was a complete waste of time and incredibly frustrating. I would not recommend Bloom Medicinals to anyone due to their unprofessionalism and lazy approach to customer service.
S M
S M
1716403444
Love this place! Autumn was so helpful and kind! I came in during my lunch break and I was in and out in less than 15 minutes (I spent so much time having a really lovely conversation with Autumn). I super appreciate great service and feeling like more than just a “customer”. I will definitely be returning, even though it’s a bit far away from me! The deals are great and the staff are incredible
Brandy B.
Brandy B.
1715710369
My visit was very enjoyable! The lady that helped me was outstanding! Very knowledgeable and patient with me and all my questions. I never felt rushed and she walked me through the process. I definitely recommend visiting. I do believe her name is Ren but I have the worst memory. I was helped by 14916 terminal 5. Thank you again!
Charee
Charee
1714829398
Brennon was so incredibly knowledgeable, professional, and friendly. Absolutely made me feel welcomed and empowered to make my treatment decisions. I cant imagine having a better experience than I did. Thank you!
Damier F.
Damier F.
1714754632
This was my first visit at any dispensary so of course I was a little nervous but Ev made me feel so warm and welcomed! Talked me through products, answered any and all questions I had, signed me up for rewards, and really ensured I had the best experience. Now because of that experience I will now only come to Bloom Medicinals and ask for her! Truly A1 customer service lovely demeanor and a qualified expert in the industry not to mention the excellent playlist, comfy chairs, AMAZING PRICES, and exceptional staff. BRAVO👏🏾.
Brian M.
Brian M.
1713932991
This was my first visit to Bloom! I was unsure of what to expect as I had heard mixed reviews and thought I would check it out myself. They were doing some great sales. The budtender Autumn was absolutely amazing! They had a good selections of products and brands. She was very knowledgeable of the products, made some amazing suggestions and was super friendly and personable! I was very pleased with all the suggestions. From the moment I walked in the door to the moment I left, I felt like I was treated with some great customer service! If you haven’t been to Bloom, be sure to check it out! Tell Autumn I sent ya! 😉
Diana G.
Diana G.
1713669483
It was my first time at Bloom and I’m very happy I went. Ren was who helped me, she was great. She explained everything to me and was very patient. I’m looking forward to returning. I recommend Bloom to anyone !!
Steve D.
Steve D.
1713239123
Bloom medicinals is the best dispensary in NE Ohio. Everything they do is To make the customers experience better. They have systems in place for almost any situation. This is your dispensary’s favorite dispensary. They have every type of brand in stock most times and on almost any given day you can get great discounts . The staff is knowledgeable and can tell you anything about any product. If you would like to be in and out and good a great deal check out bloom medicinals!
Steven B.
Steven B.
1712703977
Krispin was absolutely exceptional. First time in bloom and first day in the new program. Took time to address all my concerns, explained everything well, and very patient with all my questions.Will absolutely be returning!
Tony S.
Tony S.
1712678767
I’m a little biased, as I used to work there! Hi friends who recognize me yes it’s Tony and I miss you all!!!Bloom in Akron has some truly special Agents and Leads working there who demonstrate consistently that they are what sets Bloom apart more than anything else. They do this by showing me and other patients that they genuinely care and aren’t just slinging products and moving units, but rather getting to know WHY I am there and what my needs are.I’ve personally seen how hard these folks work for people and experience that effort in service every time I go in as a patient.Today I was checked in by Autumn, a relatively new champion, and had Captain Krispin at my register (an inspirational champion). Krispin was next to Ev who also contributed to my interaction in true champion form, as did Matt (a pair of unrivaled champions in their own right).Google literally suggests “Ev” as a search filter on Bloom’s review section. Someone is clearly crushing it!So this is my review as a former Patient Education Specialist, promoted to patient: 5 stars!That said, I will be paying close attention to how things change in response to going recreational moving forward.It is very important to me as a patient that what Bloom and these fine people represent continues to be a high priority on patient care and it is my fear that patient care may end up taking a back seat when rec lines start forming.Another special thank you to the great folks working at Bloom in Akron!It was great to see everyone that I saw today!CHAMPIONS
Amanda B.
Amanda B.
1708911056
Brenden was the associate that helped me this evening. After a busy day and showing up close to the end of shift I was met with a bright smile and fantastic conversation that made my trip at the end of a long day wonderful. He was absolutely incredible at his job and I will return just because of his outstanding attitude and service. He was helpful and made me laugh while efficiently preparing my order. Thanks again Bloom & Brenden!
Oliver
Oliver
1708868207
It was my first time checking out this place a couple days ago. I’ve never gotten so much information in my life, and I’ve never been so grateful. I had Jesse for my consultation and he was great, he went through everything with me and was very thorough. I just really appreciated that, and I am just super grateful. Also being my first time, it seems like a pretty good place. They all seem to really care there, and knows what matches your needs.All together I’m just really appreciative of Bloom, thank you.
Brian R.
Brian R.
1701478652
I’ve been lucky to have Brenden help me the last two times. Everybody here seems to love working at Bloom because they are all friendly and patient. I work at another OMMCP facility and I prefer to shop here to there. That should tell you something! Five stars. Every time:
Alissa A.
Alissa A.
1700929586
Edit: I keep coming back and having great experiences I’ve been helped by Krispin and Nina recently!! I guess I’ll keep adding to my review in the V future 😂Had the pleasure of visiting Bloom today and it’s my favorite dispensary I’ve been to in Ohio. There a couple in Michigan that might rival, but nothing local. Ryan helped me today and he was incredibly friendly, knowledgeable and helpful. It didn’t feel like he was trying to sell me on anything which was really nice and he went through the components I didn’t know with me. I even bought one of the Bloom grinders because it was so nice and heavy duty! I will definitely be back here.
Claudia G.
Claudia G.
1700271264
I love coming to bloom. I genuinely will only come here I’ve tried the botanist and the place in the falls but I am so loyal to bloom because frankly no where else compares to bloom. I just have a great experience every time I come in! Everyone is so nice and efficient. I get in and out in 10 min or less without fail and there are always great sales to take advantage of! My bud tender this evening was Jesse and he was so fresh so clean clean. So funny, kind, thorough and fast. He went above and beyond to make sure I left happy and with everything I wanted! He can be my bud tender all day everyday!!
Jeff F.
Jeff F.
1699830068
Bloom is a legit facility. Parking can a bit weird. Staff is extremely friendly and knowledgeable. Thanks, Jesse. Building is well kept and smells welcoming. Prices are often the best in the region. Selection is a notch above as well. Not everyone carries RSO. Daily deals are generally stupid for us consumers who utilize various mediums, but Bloom handles them a bit more reasonably than most other dispensaries. For my consumption at least.
Liz H.
Liz H.
1699464026
UNBELIEVABLE service. Brennan was so friendly and knowledgeable, approachable, reassuring, and an extremely good teacher. I learned so much more than I expected to, and I am very, very grateful for that. He answered all my questions with confidence and had great recommendations. I had a hard time not purchasing everything picked out for me. He explained how everything worked and current sales, I couldn't be more pleased with my experience. Patience is key in sales (and life) but having real human beings to talk to and learn from, who are passionate in what they do, or what they believe in, or just down to earth kind hearted souls, make the biggest difference. Thank you to all, and to all a good night.
Jessie M.
Jessie M.
1699126003
Every time I come here I am treated with so much respect, patience and kindness. Everyone who works here are absolutely nice and more than happy to help the best way they can to answer any questions. So far I’ve gotten to meet Brenden, Nick and Gavin; they’ve been extremely great, informative and friendly. Made my visit stress free and easy!
Sam A
Sam A
1698608348
I had the best experience at Bloom! It was my first time there, and Tony was extremely helpful. I felt like he genuinely wanted to help me find products that were the best for me. Tony also explained everything in a way that was easy to understand. I appreciated the time and effort everyone at Bloom took to help me.
Nicole Z.
Nicole Z.
1698540902
Always an overly helpful dispensary. Often has the best prices around. Charm helped me today and they were wonderful. I came in right at close and everyone still was kind and courteous. Grateful for bloom and the wonderful souls that keep it running!!!
Paige S.
Paige S.
1698449381
Stopping by Bloom in Akron is always a pleasure! Krispin is always very knowledgeable and aware of the newest strain or local shops and bought lost farm live resin gummies and Klutch-triangle mints flower on his recommendation. Amazing product and price.
Justin M.
Justin M.
1698251132
Always good service here. Very quick in-and-out OR you can shop and ask questions. Jesse... man that guys got it. Their customer service is on point, and his personality is very friendly. We had a short discussion about McDonald's breakfast which gave me a little more faith in humanity.Tl;Dr- never had a bad experience and always great service but Jesse sets the bar high for next visit.Edit/note to management: I didn't have to check the receipt for Jesse's name. I had such a good experience it was no issue remembering it.
Alissa A.
Alissa A.
1693602226
Had the pleasure of visiting Bloom today and it’s my favorite dispensary I’ve been to in Ohio. There a couple in Michigan that might rival, but nothing local. Ryan helped me today and he was incredibly friendly, knowledgeable and helpful. It didn’t feel like he was trying to sell me on anything which was really nice and he went through the components I didn’t know with me. I even bought one of the Bloom grinders because it was so nice and heavy duty! I will definitely be back here.
Michelle B.
Michelle B.
1691547452
Fabulous customer service! As a caregiver I often ask questions and look for new products to help with my daughters health issues. Taylor was wonderful, knowledgeable, and patient...and oh so helpful. If you have questions and want to get what works for your issues, this is the dispensary to shop at! Thanks Taylor❤️
Samantha B.
Samantha B.
1690319546
Very friendly and knowledgeable staff! Charm was especially helpful while they were checking me out. Explained the point system and asked if I had questions about any products. Can't wait to go back.
Hannah M.
Hannah M.
1689638239
Not sure why I haven't written in sooner, because this place is truly the best! I think I've worked with most of the employees, and every single person there knows their stuff. They are so knowledgeable and I feel like I learn something new every time! Plus, other dispensary's in the Akron/Falls area take forever to get you in. Even on 4/20, I was in and out of Bloom quick!I worked with Ryan today, and he was amazing. I am not an edible person, but have been struggling with sleep so wanted to give it a go. He was able to give me his personal testimony with the product, but also teach me about it's ingredients/how it affects you. I left feeling so confident that I'd be able to sleep! If you go anywhere else, you're missing out!
Vannah
Vannah
1689261478
This place is fabulous!! I've recently started going here since I'm new to having a medical card. They gave me great suggestions to products at a great price, answered all of my questions (there were a lot of them!!) and they didn't judge me at all (I dress alternative/goth) 100,000,000/10 recommend going here! I love the staff so much!
Resting B.
Resting B.
1688686187
This place is amazing. The amount of fabulous stock and the web site is the most informative site I've even been on as far as dispensary are concerned. They are so super helpful and kind. The girl even said today "I love my job" then recommended the most perfect POD.I left feeling well taken care of and when I got home I felt ultra medicated in all the right ways. Thank you. Your staff should train other dispensaries across the state. Highly recommended.
Mica H.
Mica H.
1687533933
My first time in there with my bf, he was doing his initial patient forms. I sat in the lobby for a moment before they informed me that they needed a copy of my ID just to sit in the front lobby. Thought that was a bit weird, so I walked out and got in the car until he was done.When I finally did get my forms turned in, I went by myself. I already had what I wanted picked out, money and all. Instead of updating their menu, I was told it was out of stock. The person helping me (can't remember his name) checked again, said they had one left, but when he returned he claimed it was gone. I didn't want anything else, but I was pressured into making a sale. Which was extremely uncomfortable. I ended up buying a more expensive cart that wouldn't properly work.A visit a few days ago with my boyfriend, there was a situation outside with the female security guard and two males, which turned out to be a personal issue regarding her family. When he went in, they didn't inform him up front that the card systems were down. We had a budget because of our bills so pulling from the ATM wasn't an option, and they went from friendly to super judgmental in a quickness. He was able to leave without question in that situation.The two males sat outside even though they were asked to leave. They watched us closely, and I felt they would try something if we had been able to get our supply. They were very shady, and the one already had a rep as a woman beater. If no one can sit in the lobby without their card, how can a violent male be allowed to stay on the premises with older patients, young women, etc to scope and stalk? Make it make sense!Please remember that this is a medicinal purpose, and not everyone has hundreds of dollars to blow at your establishment. We should also be informed if something that will help us is limited stock.
karleigh A
karleigh A
1687386349
I've been coming here consistently for 3 months and I absolutely love this place. I've found for me, it's easier to place an online order because of how busy it can be but I love how they spend the time to talk to you nevertheless. I've been to one other dispensary just to be disappointed because of the standard already set by bloom medicinals staff. Thank you for being as awesome as you all are, I greatly appreciate our interactions. I apologize for not remembering all your names but all of you are wonderful and deserve the recognition!
Amber H
Amber H
1682200432
First time there and Nina went out of her way exemplifying amazing customer service. She is now my go to favorite worker. Second is Charm. She was fast, knew exactly how to help me within a few seconds and she’s super friendly. All of the staff is!
Aaron T.
Aaron T.
1669860472
I’ve been going to Bloom for a few years, they’re really the only medical weed store I go to. Literally everyone there has always been super nice and helpful, and that’s the primary reason I go there. I mean it’s also like right down the street, so it’s convenient, but cool people outweigh that so I recommend this place to people all the time. Only down side, only people that work there get the cool hat because selling them is considered like advertising or something, so petition your governor or whatever to get that changed…
Katie L.
Katie L.
1668179093
The staff is really nice and have never had any issues, just wish they would make their deals/sale products available the night before like Curaleaf/Herbology does. I stopped going here because they don't have their deals available till they open that day and I prefer to place online orders the night before and know that they have my product. I always expect a wait (no issue there as every dispensary is busy).
Amanda D.
Amanda D.
1666482693
I've never had any bad experience here! Wait times can be long but that's the case for most dispensary locations in Ohio. Usually have a good selection and if you catch a sale you can stock up. Employees are pretty friendly & willing to help!
Pamela C.
Pamela C.
1665199375
I wish I could give more than 5 stars. I had my first experience at Bloom today. Tony worked with me and I'm telling you, he was just AMAZING! Explained everything in words I could understand. Talked to me so he could understand my needs, then got me set up with what was best for me. I'm in a wheelchair and he also made sure I got to my car. I'll definitely be returning. I'm sure each time I come in, at least for a while, I'll probably have questions and he assured me that Bloom associates are always there to help. Everyone was very nice. The two at the window were both very helpful. I'm sorry, I don't have their names, but I came in between 4:30pm and 5pm on Friday, October 7th. So great employees. Thank you Tony and everyone else for all the help.
Solace
Solace
1663193726
Forrest is amazing and did an amazing job explaining what everything was on the menu and just fun. I went in expecting bunk and instead walked into a sleek combo of Snoop and lounge with everything from extracts and edibles to flower and pens. The prices are surprisingly great as well. For what I got I’d have thought it more expensive. I have seen complaints of wait times but luckily my experience was only waiting about 20 minutes including the sign in process. I short, amazing place
Asé N.
Asé N.
1659652895
For the most part the staff are really friendly, however their is no reason for the length of lines they have even with online orders. Ive been to several other dispensaries and for the most part its in and out within 15 min but here, nope its 45 min- 1hour wait. If you like to stick to a schedule, don’t have any plans because you will be late. I welcome a conversation with management. The only true plus is they accept debit cards which a lot of other places don’t currently. But as soon as they do I will spend elsewhere.
creemoof
creemoof
1658673955
The people there are great but the rest of this place sucks. Online ordering is always down. The stock is always off. The line is always long. Make sure you bring walking shoes too...you'll need to park and walk over since their main lot has about 4 functioning parking spots at any given time.
KRIS V.
KRIS V.
1656696451
Mathew was absolutely wonderful to work with. He patiently guided me throughout the catalog as it was my 1st time visiting Bloom. He (and another gentleman) offered up options based on my previous 'likes' and without hesitation, added items to my online order. Thank you again Matthew for your kindness!
shawn W.
shawn W.
1655687106
Great place ! Great staff ! Great Manager ! Think his name is Randy, but I am bad with names. Very helpful . Thank you .Been going for aver 2 years . Best place around hands down.They are working on getting a bigger building I think so that will be even better.Keep up the great work to everyone,Thanks
Andy W.
Andy W.
1652552151
This is an amazing dispensary! Everyone is kind, friendly and knowledgeable. My review goes to those working in the front line and the back and the whole crew should get a free lunch. They deserve it! In addition to an awesome staff they also have the best prices in town. Keep up the good work BLOOM team!!
KJC
KJC
1651703298
First time in the dispensary today 5/4/2022 around 4:30pm-5:20pm. Gary was my patient specialist. He was friendly and helped me every step of the way. He was great. Wish I could deal with him every time I came. First impressions of the dispensary were great. The staff in the front were great. A young man which I didn't get his name was friendly and quick with processing the paperwork and got me to the back quick. Great staff overall. Don't hesitate to visit.
Daniel S.
Daniel S.
1651426814
Bloom is definitely the best dispensary in the area. Good prices and good product, but most importantly they move fast and efficiently. You can put in an online order and go pick it up at any point of the day, and you just have to check in which is like a 30 second process and then you only wait for a couple minutes in the waiting room. Sage was my specialist today and he was friendly and helpful
Nash M.
Nash M.
1651337580
I’ve been to a few dispensaries, and I’m always impressed by the cleanliness of the environment. I think many try present a specific image and I can always appreciate that clean cut atmosphere. However, what sets Bloom apart from other dispensaries I’ve been to is the staff. The homie that checked me out (Loll) was so knowledgeable about the products and went out of his way to educate me. This is something I have experienced at other locations (that educational aspect), but not to the extent that Loll offered. I want to be knowledgeable about what I am consuming, and I haven’t completely been offered that at other dispensaries. For that reason alone I don’t know if I will shop anywhere else.Additionally the wait room was a little chaotic but I went at a busy time!Overall great experience. Loll is the man.
Logan G.
Logan G.
1650208077
This is an amazing dispensary! Everyone there is knowledgeable and professional. Sage is the man, he will answer any questions you have. Even if you are someone who doesn’t know much about cannabis, Sage will show you the ropes and guide you down a path that is best for you personally. In addition to an awesome staff they also have the best prices in town. Keep up the good work BLOOM team!!IN RESPONSE TO THE WAIT TIMES AS A PATIENT:PATIENTS = PATIENCEThere are only 3 dispensary’s in Akron serving the whole county and surrounding areas. YES, sometimes there are long waits. Typically the long waits are on the weekends. Treat these places like a barbershop. If it’s Tuesday @ 1pm they probably won’t be busy, now if it’s Saturday @9am, then yes you more than likely will wait. Same with holidays and such…..The workers are not causing the waits. The wait times are due to the lack of dispensaries in Ohio, and a super flux of card holders.
Shawn A.
Shawn A.
1650034806
Great prices, but be prepared to wait. They have 5 registers, but only run 2 of them for the last hour. Standing in a line 25 deep and growing, right now. Business priorities are lacking, to say the least. Treat your customers better than this, our time is valuable, as well!On the phone this morning trying to confirm the online order I placed before 9am. It's now 11am and no one has decided to answer the phone, yet, this morning. Removing another star for poor business etiquette.
Emily W.
Emily W.
1649792885
Thank you to Bloom and Gary for making my visits comfortable and smooth. I started coming here about 2 months ago and it’s a much friendlier environment than where I used to go. I enjoy the atmosphere here and MOST of the other patrons are friendly to strike up a conversation with while we wait.I do wish there was a separate “line” for online orders. I don’t understand online orders if the wait time is just as long. If we are going to take the time to make an online order for easier and quicker pick ups, then why do we still have to be put in queue with the walk ins? There are just as many online orders as in store orders. Separate kiosks for each? Just a thought! Otherwise, this will be my dispensary that I choose to go to.
Roxanne W.
Roxanne W.
1649611491
The selection, quality and deals on product are ALWAYS the best around. But what always brings me back is the AMAZING STAFF! For example, my most recent bud-tender, Lowell, was BEYOND patient, was kind, helpful and most importantly KNOWLEDGEABLE! But honestly, almost EVERY employee I've encountered at Bloom has been great.
McKenna G.
McKenna G.
1649463681
Thank you Bloom and thank you Simon! I see how incredibly busy this business is and it’s always handled with urgency and kindness. They were able to get me in with just a few minutes to spare. My product was out of stock and Simon found me a similar replacement with the same great deal. I’ll be back soon 🙂
Lettie D.
Lettie D.
1649285043
Bloom Medicinals is the best it is the only Dispensary I go to. The employees are great Gary is very friendly and helpful. When I go to Bloom he explains products to me and helps me choose the best option. I would definitely recommend Bloom to any patient. If Gary helps you with your order you are in good hands!
Shawn A.
Shawn A.
1648679270
Great prices, but be prepared to wait. They have 5 registers, but only run 2 of them for the last hour. Standing in a line 25 deep and growing, right now. Business priorities are lacking, to say the least. Treat your customers better than this, our time is valuable, as well!
Jamal H.
Jamal H.
1648402413
Great first time experience. Lowell is very informative and knowledgeable of all products and will make sure you get the best product for your needs. I highly recommend Lowell as your budtender if you plan on visiting Bloom in the Akron area
Jesse P.
Jesse P.
1648392187
My guy Gary was such a breath of fresh air. Was really helpful with his knowledge of products. Super polite and the pinnacle of customer service. Spot on with recommendations for my condition's. Gary should be training new associates and leading the team, things would likely go a lot smoother! New patients ask for Gary!
J H.
J H.
1648045443
Great Place. Always has sales/reduced prices on large range of products. Staff super friendly & helpful. Would recommend giving a try even if need to drive lil farther than you normally do ☺️
D B
D B
1646497907
They handle online orders as if you are just a walkin customer. No real advantage to it. I have gotten messages that my product was out of stock after driving there. As time grows, this tiny dispensary is growing with customers too. Wait times are growing too. I average 90 minutes when visiting here. Still too long for a good experience. This place has good people.
David P.
David P.
1646442423
It took 45 minutes for the 5 people ahead of me to be served. It's not the employees' faults, they are stuck with an awful process. They have no system for streamlining orders. They should have dedicated lines inside and out for online orders. If they can't meet the demand then they should say that when you place your order online and not when you arrive.The problem is ownership. If you go to job sites you'll see employees also have awful experiences. It's hard not to believe it after seeing the same copy paste responses to negative reviews and a lack of interest in changing. Hopefully more dispensaries open up so they feel the need to invest in changes.
RJS
RJS
1646174928
Great! As a new customer I found the staff to be VERY helpful and kind. I did not have to wait long. The store is pleasant. Highly recommended!
Yee H.
Yee H.
1645672447
I love this place. They have really come a long way from when I first started going here. The staff is incredibly nice, and I hear such positive things coming from the staff that work there about their work experience there. Wait times are long as hell but I don’t need to worry about my stuff being out of stock because I place online orders. They’re still a bit understaffed but honestly it really does take a certain kind of person to work there. I’d rather have quality over quantity.
Tyler M.
Tyler M.
1644106579
Was a patient for almost 2 years here. Past times have been a very good experience… however if you are at work or just simply cannot make it until later and they close in an hour. Do yourself a favor and go to a different dispensary. Parking is crazy they put traffic cones everywhere so you can’t turn around. You can order online but when you say that you get nothing but a sense of them saying “ great I’m going to be here another hour”. People like me that have ptsd and chronic pain need medications like these it does help. All I’m saying is people come to you guys seeking good medicine. There are many other dispensary’s you can go to just google search! Thanks for reading and hope this helped!
Ingrid L.
Ingrid L.
1642429429
Had my first experience here recently. All the staff that helped me were courteous and quick. They even had a kiosk to get checked in while I waited outside for a spot to head in. I think I waited about 25 minutes to get in, not bad at all. Parking lot was busy-but location is totally workable with a second lot to the left of the facility.
jon
jon
1641646600
I have made the effort to go here 5 times now. Each time, no matter what time I go, or day of the week, they have had a 2 hour wait. I have made the attempts at going to Bloom because they have some advertised prices that are slightly lower than the other dispensaries in the area. However, my time is worth more money than the savings would equal. Each time that I have left Bloom, I have driven straight to The Botanist and was in and out within 40 minutes. Staff your facility, manage it correctly, and quit wasting people's time.
Jonathan C.
Jonathan C.
1641324774
Love this place. Such a great selection!Only thing could recommend is a cleaning company for your location! Clarks cleaning service llc is me and my wife’s
Jennifer S.
Jennifer S.
1640973812
I absolutely love the team down here in Akron. They have a wonderful staff and they are very knowledgeable about everything they sell. Great location as well.
Doejah K
Doejah K
1640796682
I like how the menu prices include the tax, so what you see on their menu is exactly what you pay. They handle it like Amsterdam does where the tax is already included with the price. They have the same products as other dispensaries and they price their products fairly compared to their neighbors. I gave this place 5 stars because of their unique way of handling and charging the customers on their products. I will definitely be back.Update - very long wait lines even with preordering online and when they are ready for you to come in. Expect to wait another 20-30 minutes. I still like the discount but the waiting is a killer.. imagine Disneyland style waiting only you can wait in your car because its too cold. 1hr plus- 2 weeks ago.
Mekkie The D.
Mekkie The D.
1640643765
Great experience every time I go in! Very clean and nice facility. I was recently helped by an employee named Gerry (I think). He was incredibly knowledgeable and super friendly!
John S.
John S.
1638470687
Bloom is severely understaffed, leading to long wait times for severely ill patients. There is a lot of money in this industry, so it is unacceptable for their employee wages to be apparently so low that they struggle with staffing. I arrived today less than 15 minutes after opening and there was already a line forming down the sidewalk to even get in the building. I was there almost 45 minutes for a small order. It was a terrible experience. My caregiver has repeatedly had wait times of over an hour. Even parking is extremely difficult due to there being less than ten spaces for customers. I will actively be seeking out a new dispensary.
Flavor F.
Flavor F.
1638415636
The wait time at this location over the past few months no longer makes them a viable option. 20% - 30% off sales mean very little when you have to spend 2 hours in line with no guarantee your desired product is even in stock. Herbology has become my go-to until Bloom shows me they appreciate my hard earned dollars.
Dominique F.
Dominique F.
1638193531
It is truly unfortunate how much management allowed this dispensary to get this out of hand. I know the employees are trying to do the best with the lack of employees/ resources they have and it’s not fair to them nor the patients/customers who enter this facility. I have spent up to 2 hours waiting outside for an order that I had preordered online. This is now the last dispensary I want to go too. I don’t know how they are not actively working everyday to resolve these issues. This is peoples medicine and should not be taken lightly whatsoever, truly disappointing.
Terrance P.
Terrance P.
1638138708
Amazing employees and products but the lay out and logistics of the store are difficult to overcome. The parking lot is an absolute disaster. The initial check in is kind of a free for all and very hard to hear anyone with the glass and echo. My favorite place once you make it past the door, my least favorite place prior to that moment.The new hours officially are unbearable - just go to the botanist this is no longer worth it
Baldwin h
Baldwin h
1637938963
I have been going here since their opening long ago, and things have drastically changed in the last 3 months or so. This is now the worst dispensary in Akron by far. You wait on average 1 hr each time you go, and it doesn’t matter what time you arrive. Staff is typically rude and they have no sense of direction with what they are doing. They need to be honest with their customers instead of being condescending and hidden about what’s going on. Management/ownership at Bloom needs to be held accountable because they are making thousands of dollars off the backs of us having to go through these experiences and they do not care one bit. It’s not hard to fix their clear operational problems they have.
Sierra C.
Sierra C.
1636052031
The staff is super friendly and very helpful. Refuse to go to any other dispensaries. This is my home base.
Ren E.
Ren E.
1635775021
This used to be my favorite dispensary to go to. That has drastically changed in the last year. The staff is very unorganized and poorly managed, and they seem to always be short staffed. They take your name when you walk in and can't even keep the order right when there are only ten people. They also have significantly higher pricing than other dispensaries in the area. If you do that math and add the tax, their prices are $3-4 higher than other dispensaries. I have chosen to take my business to the other well managed and properly priced dispensaries.
Keana D.
Keana D.
1635360856
I’ve been to countless amounts of dispensaries from Seattle, Colorado, Michigan, Ohio. As a patient who experiences chronic conditions, it is appreciated that location has the best expert advice I’ve ever received. The staff are knowledgeable as well. The quality is superior as well. I’ve honestly not been to another location in Ohio because I haven’t needed to. Thanks so much!
Jordan H.
Jordan H.
1634851673
Every time I visit this dispensary, they are extremely slow and disorganized. I’ve consistently waited for upwards of thirty minutes to check in and be taken back just to pick up an advanced online purchase. The prices are comparable to other dispensaries like Herbology and the Botanist, but you may be able to avoid a long wait in a crowded wait room with no staff providing direction if you go elsewhere.
Athena G.
Athena G.
1634754188
Not only is this the most difficult dispensary of the three dispensaries in Akron to get to, and the most difficult one to get parking at, (the other 2 are in Cuyahoga Falls and Downtown Akron), but their policies also make it incredibly difficult to shop there. It is often my last resort. They will run a sale, let you place online orders, and have the nerve to say you may not get the order you placed. The other 2 dispensaries never do that. They track their inventory better so you don't ever place an order for something you won't get, unlike at Bloom. Bloom ran a sale this week, and had the audacity to immediately send out an email saying you are not guaranteed your online order. People are coming there, with medical conditions that make it difficult to wait around, and are sent home having wasted a trip. Save yourself the time and get your medical prescription filled at the other 2 dispensaries.
April S.
April S.
1634041529
I love it here! Only place I go! Everyone is always so very helpful n nice.
Janie P.
Janie P.
1633646596
This was my first time here, loved the staff great product and the selection
Excellent first time patient experience. Will be back and I'd recommend to anyone
Sammie Jo L.
Sammie Jo L.
1628034214
Cody Diamond and Lizz are by far my two favorite people there if they ever leave i may rethink where i go to. Great product great prices.
Reid M.
Reid M.
1627658969
This is by far the best dispensary in the north east Ohio area. The selection of products is always updating and getting new items. I try to get Cody each time as he provides great recommendations and phenomenal client service!!! Highly recommend!!
Michelle K.
Michelle K.
1625607775
It's wonderful to see people's faces again. It really makes for a brighter day. I'm new to the area. I'm from Michigan and have to say that the bud tenders are awesome, the staff is helpful and the prices are higher than Michigan but I believe the quality is better here in Ohio. Bloom is my go to place. Thank you
Steve M.
Steve M.
1624712247
I was a new patient and needed educated about the products, the processes and the protocols. Miranda was the young lady who kindly and patiently guided me through the entire process from start to finish. I so much appreciated the kindness and attention. I am now aware about what I must do the next time I purchase product. This place offers a comfortable and friendly experience!
June L.
June L.
1623136796
They put product in my bag that I didn’t order and then when I said that I didn’t order it they acted very annoyed with me. Their mistakes should not be taken out on the customers. This is not the first time someone working here was rude with me last time the guy snapped at my for learning on the counter with my arm which helps alleviate pain in my leg and you would think a person working at a place like this would be more compassionate.
Kristie
Kristie
1622156649
Best medical dispensary in Northeast Ohio! I have been going to this dispensary since they opened. They ALWAYS have my products in stock. The staff consists of some of the kindest people I've ever met. Top notch dispensary and the GM is incredible!!! The bud tenders are the best around!! Ask for Matt, Cody D or Ryan. All of the people here at Bloom rock! Highly recommend!
wanda T.
wanda T.
1621283824
Cody i have has my card for 2 years now Cody is the first to actually sit down and explain exactly what everything means. They even made a laminated copy of my card. Such caring spectacular help Cory has been.
Next Reviews
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737 E North St
Akron, OH 44305

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CLOSED
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    ATM Available On Site

    Dispensary - OPEN

    Bloom Medicinals is a medical cannabis dispensary store located at 737 E North St in Akron, OH 44305. They specialize in providing high-quality medical marijuana products to patients who have received a medical marijuana card from a state certified MMJ doctor.

    Bloom Medicinals offers a wide range of dispensary menu products including flower, edibles, tinctures, concentrates, and topicals.

    With recreational cannabis now legal in Ohio, as this gets implemented Bloom Medicinals in Akron may also convert into an Adult Use Recreational Dispensary as well as support medical marijuana patients. Find out if you’re eligible today.

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    What People Are Saying

    Madison T.
    Madison T.
    1719844956
    Drove 40 minutes to bloom because they had a half on their website that was 40% off and I thought well perfect it’s in my price range since all of the prices have been rising. I get to the cashier and he tells me a different price than the one listed on the website. I thought that was strange and checked their website while i was still in the store and showed him the price I was expecting to pay ($86) and he said sorry there’s nothing I can do you have to pay $105. So I pay and walk out to my car angrily. While I was sitting in the parking lot I called them and explained the situation and a nice lady was able to get me a refund of the difference that I paid thank god. I shouldn’t have to pay extra because you’re website listed it incorrectly.
    A
    A
    1718834982
    I love this place! The prices and selection are great. The staff is always super nice and helpful. Even the customers I've encountered have been awesome. The only thing I don't like is the parking situation. Sometimes I have to walk across the bridge with a pocket full of money. I feel like a target for a mugging when I have to park in the lot next door. I really wish they could come up with a different solution for overflow parking.
    Ellanita R.
    Ellanita R.
    1717029918
    I visited Bloom Medicinals Dispensary at 8:20 PM on Wednesday, May 29, 2024, and had a very disappointing experience. I arrived 40 minutes before closing, only to be told by the staff that I needed to wait while they checked if I could be seen. Despite being told I would be next, I watched as six other people were allowed in ahead of me. After waiting patiently, I was eventually told they couldn’t see me because they were too backed up.The staff member I interacted with was unprofessional and uncaring. She claimed she needed to ask someone else about my situation, but she never left her desk to actually do so. It was clear she didn’t make any effort to get an answer for me. Additionally, the two young ladies wasted a significant amount of time trying to help a guy with an expired driver's license.I drove 40 minutes out of my way to get to this dispensary because my usual place, The Botanist, was closed. This experience was a complete waste of time and incredibly frustrating. I would not recommend Bloom Medicinals to anyone due to their unprofessionalism and lazy approach to customer service.
    S M
    S M
    1716403444
    Love this place! Autumn was so helpful and kind! I came in during my lunch break and I was in and out in less than 15 minutes (I spent so much time having a really lovely conversation with Autumn). I super appreciate great service and feeling like more than just a “customer”. I will definitely be returning, even though it’s a bit far away from me! The deals are great and the staff are incredible
    Brandy B.
    Brandy B.
    1715710369
    My visit was very enjoyable! The lady that helped me was outstanding! Very knowledgeable and patient with me and all my questions. I never felt rushed and she walked me through the process. I definitely recommend visiting. I do believe her name is Ren but I have the worst memory. I was helped by 14916 terminal 5. Thank you again!
    Charee
    Charee
    1714829398
    Brennon was so incredibly knowledgeable, professional, and friendly. Absolutely made me feel welcomed and empowered to make my treatment decisions. I cant imagine having a better experience than I did. Thank you!
    Damier F.
    Damier F.
    1714754632
    This was my first visit at any dispensary so of course I was a little nervous but Ev made me feel so warm and welcomed! Talked me through products, answered any and all questions I had, signed me up for rewards, and really ensured I had the best experience. Now because of that experience I will now only come to Bloom Medicinals and ask for her! Truly A1 customer service lovely demeanor and a qualified expert in the industry not to mention the excellent playlist, comfy chairs, AMAZING PRICES, and exceptional staff. BRAVO👏🏾.
    Brian M.
    Brian M.
    1713932991
    This was my first visit to Bloom! I was unsure of what to expect as I had heard mixed reviews and thought I would check it out myself. They were doing some great sales. The budtender Autumn was absolutely amazing! They had a good selections of products and brands. She was very knowledgeable of the products, made some amazing suggestions and was super friendly and personable! I was very pleased with all the suggestions. From the moment I walked in the door to the moment I left, I felt like I was treated with some great customer service! If you haven’t been to Bloom, be sure to check it out! Tell Autumn I sent ya! 😉
    Diana G.
    Diana G.
    1713669483
    It was my first time at Bloom and I’m very happy I went. Ren was who helped me, she was great. She explained everything to me and was very patient. I’m looking forward to returning. I recommend Bloom to anyone !!
    Steve D.
    Steve D.
    1713239123
    Bloom medicinals is the best dispensary in NE Ohio. Everything they do is To make the customers experience better. They have systems in place for almost any situation. This is your dispensary’s favorite dispensary. They have every type of brand in stock most times and on almost any given day you can get great discounts . The staff is knowledgeable and can tell you anything about any product. If you would like to be in and out and good a great deal check out bloom medicinals!
    Steven B.
    Steven B.
    1712703977
    Krispin was absolutely exceptional. First time in bloom and first day in the new program. Took time to address all my concerns, explained everything well, and very patient with all my questions.Will absolutely be returning!
    Tony S.
    Tony S.
    1712678767
    I’m a little biased, as I used to work there! Hi friends who recognize me yes it’s Tony and I miss you all!!!Bloom in Akron has some truly special Agents and Leads working there who demonstrate consistently that they are what sets Bloom apart more than anything else. They do this by showing me and other patients that they genuinely care and aren’t just slinging products and moving units, but rather getting to know WHY I am there and what my needs are.I’ve personally seen how hard these folks work for people and experience that effort in service every time I go in as a patient.Today I was checked in by Autumn, a relatively new champion, and had Captain Krispin at my register (an inspirational champion). Krispin was next to Ev who also contributed to my interaction in true champion form, as did Matt (a pair of unrivaled champions in their own right).Google literally suggests “Ev” as a search filter on Bloom’s review section. Someone is clearly crushing it!So this is my review as a former Patient Education Specialist, promoted to patient: 5 stars!That said, I will be paying close attention to how things change in response to going recreational moving forward.It is very important to me as a patient that what Bloom and these fine people represent continues to be a high priority on patient care and it is my fear that patient care may end up taking a back seat when rec lines start forming.Another special thank you to the great folks working at Bloom in Akron!It was great to see everyone that I saw today!CHAMPIONS
    Amanda B.
    Amanda B.
    1708911056
    Brenden was the associate that helped me this evening. After a busy day and showing up close to the end of shift I was met with a bright smile and fantastic conversation that made my trip at the end of a long day wonderful. He was absolutely incredible at his job and I will return just because of his outstanding attitude and service. He was helpful and made me laugh while efficiently preparing my order. Thanks again Bloom & Brenden!
    Oliver
    Oliver
    1708868207
    It was my first time checking out this place a couple days ago. I’ve never gotten so much information in my life, and I’ve never been so grateful. I had Jesse for my consultation and he was great, he went through everything with me and was very thorough. I just really appreciated that, and I am just super grateful. Also being my first time, it seems like a pretty good place. They all seem to really care there, and knows what matches your needs.All together I’m just really appreciative of Bloom, thank you.
    Brian R.
    Brian R.
    1701478652
    I’ve been lucky to have Brenden help me the last two times. Everybody here seems to love working at Bloom because they are all friendly and patient. I work at another OMMCP facility and I prefer to shop here to there. That should tell you something! Five stars. Every time:
    Alissa A.
    Alissa A.
    1700929586
    Edit: I keep coming back and having great experiences I’ve been helped by Krispin and Nina recently!! I guess I’ll keep adding to my review in the V future 😂Had the pleasure of visiting Bloom today and it’s my favorite dispensary I’ve been to in Ohio. There a couple in Michigan that might rival, but nothing local. Ryan helped me today and he was incredibly friendly, knowledgeable and helpful. It didn’t feel like he was trying to sell me on anything which was really nice and he went through the components I didn’t know with me. I even bought one of the Bloom grinders because it was so nice and heavy duty! I will definitely be back here.
    Claudia G.
    Claudia G.
    1700271264
    I love coming to bloom. I genuinely will only come here I’ve tried the botanist and the place in the falls but I am so loyal to bloom because frankly no where else compares to bloom. I just have a great experience every time I come in! Everyone is so nice and efficient. I get in and out in 10 min or less without fail and there are always great sales to take advantage of! My bud tender this evening was Jesse and he was so fresh so clean clean. So funny, kind, thorough and fast. He went above and beyond to make sure I left happy and with everything I wanted! He can be my bud tender all day everyday!!
    Jeff F.
    Jeff F.
    1699830068
    Bloom is a legit facility. Parking can a bit weird. Staff is extremely friendly and knowledgeable. Thanks, Jesse. Building is well kept and smells welcoming. Prices are often the best in the region. Selection is a notch above as well. Not everyone carries RSO. Daily deals are generally stupid for us consumers who utilize various mediums, but Bloom handles them a bit more reasonably than most other dispensaries. For my consumption at least.
    Liz H.
    Liz H.
    1699464026
    UNBELIEVABLE service. Brennan was so friendly and knowledgeable, approachable, reassuring, and an extremely good teacher. I learned so much more than I expected to, and I am very, very grateful for that. He answered all my questions with confidence and had great recommendations. I had a hard time not purchasing everything picked out for me. He explained how everything worked and current sales, I couldn't be more pleased with my experience. Patience is key in sales (and life) but having real human beings to talk to and learn from, who are passionate in what they do, or what they believe in, or just down to earth kind hearted souls, make the biggest difference. Thank you to all, and to all a good night.
    Jessie M.
    Jessie M.
    1699126003
    Every time I come here I am treated with so much respect, patience and kindness. Everyone who works here are absolutely nice and more than happy to help the best way they can to answer any questions. So far I’ve gotten to meet Brenden, Nick and Gavin; they’ve been extremely great, informative and friendly. Made my visit stress free and easy!
    Sam A
    Sam A
    1698608348
    I had the best experience at Bloom! It was my first time there, and Tony was extremely helpful. I felt like he genuinely wanted to help me find products that were the best for me. Tony also explained everything in a way that was easy to understand. I appreciated the time and effort everyone at Bloom took to help me.
    Nicole Z.
    Nicole Z.
    1698540902
    Always an overly helpful dispensary. Often has the best prices around. Charm helped me today and they were wonderful. I came in right at close and everyone still was kind and courteous. Grateful for bloom and the wonderful souls that keep it running!!!
    Paige S.
    Paige S.
    1698449381
    Stopping by Bloom in Akron is always a pleasure! Krispin is always very knowledgeable and aware of the newest strain or local shops and bought lost farm live resin gummies and Klutch-triangle mints flower on his recommendation. Amazing product and price.
    Justin M.
    Justin M.
    1698251132
    Always good service here. Very quick in-and-out OR you can shop and ask questions. Jesse... man that guys got it. Their customer service is on point, and his personality is very friendly. We had a short discussion about McDonald's breakfast which gave me a little more faith in humanity.Tl;Dr- never had a bad experience and always great service but Jesse sets the bar high for next visit.Edit/note to management: I didn't have to check the receipt for Jesse's name. I had such a good experience it was no issue remembering it.
    Alissa A.
    Alissa A.
    1693602226
    Had the pleasure of visiting Bloom today and it’s my favorite dispensary I’ve been to in Ohio. There a couple in Michigan that might rival, but nothing local. Ryan helped me today and he was incredibly friendly, knowledgeable and helpful. It didn’t feel like he was trying to sell me on anything which was really nice and he went through the components I didn’t know with me. I even bought one of the Bloom grinders because it was so nice and heavy duty! I will definitely be back here.
    Michelle B.
    Michelle B.
    1691547452
    Fabulous customer service! As a caregiver I often ask questions and look for new products to help with my daughters health issues. Taylor was wonderful, knowledgeable, and patient...and oh so helpful. If you have questions and want to get what works for your issues, this is the dispensary to shop at! Thanks Taylor❤️
    Samantha B.
    Samantha B.
    1690319546
    Very friendly and knowledgeable staff! Charm was especially helpful while they were checking me out. Explained the point system and asked if I had questions about any products. Can't wait to go back.
    Hannah M.
    Hannah M.
    1689638239
    Not sure why I haven't written in sooner, because this place is truly the best! I think I've worked with most of the employees, and every single person there knows their stuff. They are so knowledgeable and I feel like I learn something new every time! Plus, other dispensary's in the Akron/Falls area take forever to get you in. Even on 4/20, I was in and out of Bloom quick!I worked with Ryan today, and he was amazing. I am not an edible person, but have been struggling with sleep so wanted to give it a go. He was able to give me his personal testimony with the product, but also teach me about it's ingredients/how it affects you. I left feeling so confident that I'd be able to sleep! If you go anywhere else, you're missing out!
    Vannah
    Vannah
    1689261478
    This place is fabulous!! I've recently started going here since I'm new to having a medical card. They gave me great suggestions to products at a great price, answered all of my questions (there were a lot of them!!) and they didn't judge me at all (I dress alternative/goth) 100,000,000/10 recommend going here! I love the staff so much!
    Resting B.
    Resting B.
    1688686187
    This place is amazing. The amount of fabulous stock and the web site is the most informative site I've even been on as far as dispensary are concerned. They are so super helpful and kind. The girl even said today "I love my job" then recommended the most perfect POD.I left feeling well taken care of and when I got home I felt ultra medicated in all the right ways. Thank you. Your staff should train other dispensaries across the state. Highly recommended.
    Mica H.
    Mica H.
    1687533933
    My first time in there with my bf, he was doing his initial patient forms. I sat in the lobby for a moment before they informed me that they needed a copy of my ID just to sit in the front lobby. Thought that was a bit weird, so I walked out and got in the car until he was done.When I finally did get my forms turned in, I went by myself. I already had what I wanted picked out, money and all. Instead of updating their menu, I was told it was out of stock. The person helping me (can't remember his name) checked again, said they had one left, but when he returned he claimed it was gone. I didn't want anything else, but I was pressured into making a sale. Which was extremely uncomfortable. I ended up buying a more expensive cart that wouldn't properly work.A visit a few days ago with my boyfriend, there was a situation outside with the female security guard and two males, which turned out to be a personal issue regarding her family. When he went in, they didn't inform him up front that the card systems were down. We had a budget because of our bills so pulling from the ATM wasn't an option, and they went from friendly to super judgmental in a quickness. He was able to leave without question in that situation.The two males sat outside even though they were asked to leave. They watched us closely, and I felt they would try something if we had been able to get our supply. They were very shady, and the one already had a rep as a woman beater. If no one can sit in the lobby without their card, how can a violent male be allowed to stay on the premises with older patients, young women, etc to scope and stalk? Make it make sense!Please remember that this is a medicinal purpose, and not everyone has hundreds of dollars to blow at your establishment. We should also be informed if something that will help us is limited stock.
    karleigh A
    karleigh A
    1687386349
    I've been coming here consistently for 3 months and I absolutely love this place. I've found for me, it's easier to place an online order because of how busy it can be but I love how they spend the time to talk to you nevertheless. I've been to one other dispensary just to be disappointed because of the standard already set by bloom medicinals staff. Thank you for being as awesome as you all are, I greatly appreciate our interactions. I apologize for not remembering all your names but all of you are wonderful and deserve the recognition!
    Amber H
    Amber H
    1682200432
    First time there and Nina went out of her way exemplifying amazing customer service. She is now my go to favorite worker. Second is Charm. She was fast, knew exactly how to help me within a few seconds and she’s super friendly. All of the staff is!
    Aaron T.
    Aaron T.
    1669860472
    I’ve been going to Bloom for a few years, they’re really the only medical weed store I go to. Literally everyone there has always been super nice and helpful, and that’s the primary reason I go there. I mean it’s also like right down the street, so it’s convenient, but cool people outweigh that so I recommend this place to people all the time. Only down side, only people that work there get the cool hat because selling them is considered like advertising or something, so petition your governor or whatever to get that changed…
    Katie L.
    Katie L.
    1668179093
    The staff is really nice and have never had any issues, just wish they would make their deals/sale products available the night before like Curaleaf/Herbology does. I stopped going here because they don't have their deals available till they open that day and I prefer to place online orders the night before and know that they have my product. I always expect a wait (no issue there as every dispensary is busy).
    Amanda D.
    Amanda D.
    1666482693
    I've never had any bad experience here! Wait times can be long but that's the case for most dispensary locations in Ohio. Usually have a good selection and if you catch a sale you can stock up. Employees are pretty friendly & willing to help!
    Pamela C.
    Pamela C.
    1665199375
    I wish I could give more than 5 stars. I had my first experience at Bloom today. Tony worked with me and I'm telling you, he was just AMAZING! Explained everything in words I could understand. Talked to me so he could understand my needs, then got me set up with what was best for me. I'm in a wheelchair and he also made sure I got to my car. I'll definitely be returning. I'm sure each time I come in, at least for a while, I'll probably have questions and he assured me that Bloom associates are always there to help. Everyone was very nice. The two at the window were both very helpful. I'm sorry, I don't have their names, but I came in between 4:30pm and 5pm on Friday, October 7th. So great employees. Thank you Tony and everyone else for all the help.
    Solace
    Solace
    1663193726
    Forrest is amazing and did an amazing job explaining what everything was on the menu and just fun. I went in expecting bunk and instead walked into a sleek combo of Snoop and lounge with everything from extracts and edibles to flower and pens. The prices are surprisingly great as well. For what I got I’d have thought it more expensive. I have seen complaints of wait times but luckily my experience was only waiting about 20 minutes including the sign in process. I short, amazing place
    Asé N.
    Asé N.
    1659652895
    For the most part the staff are really friendly, however their is no reason for the length of lines they have even with online orders. Ive been to several other dispensaries and for the most part its in and out within 15 min but here, nope its 45 min- 1hour wait. If you like to stick to a schedule, don’t have any plans because you will be late. I welcome a conversation with management. The only true plus is they accept debit cards which a lot of other places don’t currently. But as soon as they do I will spend elsewhere.
    creemoof
    creemoof
    1658673955
    The people there are great but the rest of this place sucks. Online ordering is always down. The stock is always off. The line is always long. Make sure you bring walking shoes too...you'll need to park and walk over since their main lot has about 4 functioning parking spots at any given time.
    KRIS V.
    KRIS V.
    1656696451
    Mathew was absolutely wonderful to work with. He patiently guided me throughout the catalog as it was my 1st time visiting Bloom. He (and another gentleman) offered up options based on my previous 'likes' and without hesitation, added items to my online order. Thank you again Matthew for your kindness!
    shawn W.
    shawn W.
    1655687106
    Great place ! Great staff ! Great Manager ! Think his name is Randy, but I am bad with names. Very helpful . Thank you .Been going for aver 2 years . Best place around hands down.They are working on getting a bigger building I think so that will be even better.Keep up the great work to everyone,Thanks
    Andy W.
    Andy W.
    1652552151
    This is an amazing dispensary! Everyone is kind, friendly and knowledgeable. My review goes to those working in the front line and the back and the whole crew should get a free lunch. They deserve it! In addition to an awesome staff they also have the best prices in town. Keep up the good work BLOOM team!!
    KJC
    KJC
    1651703298
    First time in the dispensary today 5/4/2022 around 4:30pm-5:20pm. Gary was my patient specialist. He was friendly and helped me every step of the way. He was great. Wish I could deal with him every time I came. First impressions of the dispensary were great. The staff in the front were great. A young man which I didn't get his name was friendly and quick with processing the paperwork and got me to the back quick. Great staff overall. Don't hesitate to visit.
    Daniel S.
    Daniel S.
    1651426814
    Bloom is definitely the best dispensary in the area. Good prices and good product, but most importantly they move fast and efficiently. You can put in an online order and go pick it up at any point of the day, and you just have to check in which is like a 30 second process and then you only wait for a couple minutes in the waiting room. Sage was my specialist today and he was friendly and helpful
    Nash M.
    Nash M.
    1651337580
    I’ve been to a few dispensaries, and I’m always impressed by the cleanliness of the environment. I think many try present a specific image and I can always appreciate that clean cut atmosphere. However, what sets Bloom apart from other dispensaries I’ve been to is the staff. The homie that checked me out (Loll) was so knowledgeable about the products and went out of his way to educate me. This is something I have experienced at other locations (that educational aspect), but not to the extent that Loll offered. I want to be knowledgeable about what I am consuming, and I haven’t completely been offered that at other dispensaries. For that reason alone I don’t know if I will shop anywhere else.Additionally the wait room was a little chaotic but I went at a busy time!Overall great experience. Loll is the man.
    Logan G.
    Logan G.
    1650208077
    This is an amazing dispensary! Everyone there is knowledgeable and professional. Sage is the man, he will answer any questions you have. Even if you are someone who doesn’t know much about cannabis, Sage will show you the ropes and guide you down a path that is best for you personally. In addition to an awesome staff they also have the best prices in town. Keep up the good work BLOOM team!!IN RESPONSE TO THE WAIT TIMES AS A PATIENT:PATIENTS = PATIENCEThere are only 3 dispensary’s in Akron serving the whole county and surrounding areas. YES, sometimes there are long waits. Typically the long waits are on the weekends. Treat these places like a barbershop. If it’s Tuesday @ 1pm they probably won’t be busy, now if it’s Saturday @9am, then yes you more than likely will wait. Same with holidays and such…..The workers are not causing the waits. The wait times are due to the lack of dispensaries in Ohio, and a super flux of card holders.
    Shawn A.
    Shawn A.
    1650034806
    Great prices, but be prepared to wait. They have 5 registers, but only run 2 of them for the last hour. Standing in a line 25 deep and growing, right now. Business priorities are lacking, to say the least. Treat your customers better than this, our time is valuable, as well!On the phone this morning trying to confirm the online order I placed before 9am. It's now 11am and no one has decided to answer the phone, yet, this morning. Removing another star for poor business etiquette.
    Emily W.
    Emily W.
    1649792885
    Thank you to Bloom and Gary for making my visits comfortable and smooth. I started coming here about 2 months ago and it’s a much friendlier environment than where I used to go. I enjoy the atmosphere here and MOST of the other patrons are friendly to strike up a conversation with while we wait.I do wish there was a separate “line” for online orders. I don’t understand online orders if the wait time is just as long. If we are going to take the time to make an online order for easier and quicker pick ups, then why do we still have to be put in queue with the walk ins? There are just as many online orders as in store orders. Separate kiosks for each? Just a thought! Otherwise, this will be my dispensary that I choose to go to.
    Roxanne W.
    Roxanne W.
    1649611491
    The selection, quality and deals on product are ALWAYS the best around. But what always brings me back is the AMAZING STAFF! For example, my most recent bud-tender, Lowell, was BEYOND patient, was kind, helpful and most importantly KNOWLEDGEABLE! But honestly, almost EVERY employee I've encountered at Bloom has been great.
    McKenna G.
    McKenna G.
    1649463681
    Thank you Bloom and thank you Simon! I see how incredibly busy this business is and it’s always handled with urgency and kindness. They were able to get me in with just a few minutes to spare. My product was out of stock and Simon found me a similar replacement with the same great deal. I’ll be back soon 🙂
    Lettie D.
    Lettie D.
    1649285043
    Bloom Medicinals is the best it is the only Dispensary I go to. The employees are great Gary is very friendly and helpful. When I go to Bloom he explains products to me and helps me choose the best option. I would definitely recommend Bloom to any patient. If Gary helps you with your order you are in good hands!
    Shawn A.
    Shawn A.
    1648679270
    Great prices, but be prepared to wait. They have 5 registers, but only run 2 of them for the last hour. Standing in a line 25 deep and growing, right now. Business priorities are lacking, to say the least. Treat your customers better than this, our time is valuable, as well!
    Jamal H.
    Jamal H.
    1648402413
    Great first time experience. Lowell is very informative and knowledgeable of all products and will make sure you get the best product for your needs. I highly recommend Lowell as your budtender if you plan on visiting Bloom in the Akron area
    Jesse P.
    Jesse P.
    1648392187
    My guy Gary was such a breath of fresh air. Was really helpful with his knowledge of products. Super polite and the pinnacle of customer service. Spot on with recommendations for my condition's. Gary should be training new associates and leading the team, things would likely go a lot smoother! New patients ask for Gary!
    J H.
    J H.
    1648045443
    Great Place. Always has sales/reduced prices on large range of products. Staff super friendly & helpful. Would recommend giving a try even if need to drive lil farther than you normally do ☺️
    D B
    D B
    1646497907
    They handle online orders as if you are just a walkin customer. No real advantage to it. I have gotten messages that my product was out of stock after driving there. As time grows, this tiny dispensary is growing with customers too. Wait times are growing too. I average 90 minutes when visiting here. Still too long for a good experience. This place has good people.
    David P.
    David P.
    1646442423
    It took 45 minutes for the 5 people ahead of me to be served. It's not the employees' faults, they are stuck with an awful process. They have no system for streamlining orders. They should have dedicated lines inside and out for online orders. If they can't meet the demand then they should say that when you place your order online and not when you arrive.The problem is ownership. If you go to job sites you'll see employees also have awful experiences. It's hard not to believe it after seeing the same copy paste responses to negative reviews and a lack of interest in changing. Hopefully more dispensaries open up so they feel the need to invest in changes.
    RJS
    RJS
    1646174928
    Great! As a new customer I found the staff to be VERY helpful and kind. I did not have to wait long. The store is pleasant. Highly recommended!
    Yee H.
    Yee H.
    1645672447
    I love this place. They have really come a long way from when I first started going here. The staff is incredibly nice, and I hear such positive things coming from the staff that work there about their work experience there. Wait times are long as hell but I don’t need to worry about my stuff being out of stock because I place online orders. They’re still a bit understaffed but honestly it really does take a certain kind of person to work there. I’d rather have quality over quantity.
    Tyler M.
    Tyler M.
    1644106579
    Was a patient for almost 2 years here. Past times have been a very good experience… however if you are at work or just simply cannot make it until later and they close in an hour. Do yourself a favor and go to a different dispensary. Parking is crazy they put traffic cones everywhere so you can’t turn around. You can order online but when you say that you get nothing but a sense of them saying “ great I’m going to be here another hour”. People like me that have ptsd and chronic pain need medications like these it does help. All I’m saying is people come to you guys seeking good medicine. There are many other dispensary’s you can go to just google search! Thanks for reading and hope this helped!
    Ingrid L.
    Ingrid L.
    1642429429
    Had my first experience here recently. All the staff that helped me were courteous and quick. They even had a kiosk to get checked in while I waited outside for a spot to head in. I think I waited about 25 minutes to get in, not bad at all. Parking lot was busy-but location is totally workable with a second lot to the left of the facility.
    jon
    jon
    1641646600
    I have made the effort to go here 5 times now. Each time, no matter what time I go, or day of the week, they have had a 2 hour wait. I have made the attempts at going to Bloom because they have some advertised prices that are slightly lower than the other dispensaries in the area. However, my time is worth more money than the savings would equal. Each time that I have left Bloom, I have driven straight to The Botanist and was in and out within 40 minutes. Staff your facility, manage it correctly, and quit wasting people's time.
    Jonathan C.
    Jonathan C.
    1641324774
    Love this place. Such a great selection!Only thing could recommend is a cleaning company for your location! Clarks cleaning service llc is me and my wife’s
    Jennifer S.
    Jennifer S.
    1640973812
    I absolutely love the team down here in Akron. They have a wonderful staff and they are very knowledgeable about everything they sell. Great location as well.
    Doejah K
    Doejah K
    1640796682
    I like how the menu prices include the tax, so what you see on their menu is exactly what you pay. They handle it like Amsterdam does where the tax is already included with the price. They have the same products as other dispensaries and they price their products fairly compared to their neighbors. I gave this place 5 stars because of their unique way of handling and charging the customers on their products. I will definitely be back.Update - very long wait lines even with preordering online and when they are ready for you to come in. Expect to wait another 20-30 minutes. I still like the discount but the waiting is a killer.. imagine Disneyland style waiting only you can wait in your car because its too cold. 1hr plus- 2 weeks ago.
    Mekkie The D.
    Mekkie The D.
    1640643765
    Great experience every time I go in! Very clean and nice facility. I was recently helped by an employee named Gerry (I think). He was incredibly knowledgeable and super friendly!
    John S.
    John S.
    1638470687
    Bloom is severely understaffed, leading to long wait times for severely ill patients. There is a lot of money in this industry, so it is unacceptable for their employee wages to be apparently so low that they struggle with staffing. I arrived today less than 15 minutes after opening and there was already a line forming down the sidewalk to even get in the building. I was there almost 45 minutes for a small order. It was a terrible experience. My caregiver has repeatedly had wait times of over an hour. Even parking is extremely difficult due to there being less than ten spaces for customers. I will actively be seeking out a new dispensary.
    Flavor F.
    Flavor F.
    1638415636
    The wait time at this location over the past few months no longer makes them a viable option. 20% - 30% off sales mean very little when you have to spend 2 hours in line with no guarantee your desired product is even in stock. Herbology has become my go-to until Bloom shows me they appreciate my hard earned dollars.
    Dominique F.
    Dominique F.
    1638193531
    It is truly unfortunate how much management allowed this dispensary to get this out of hand. I know the employees are trying to do the best with the lack of employees/ resources they have and it’s not fair to them nor the patients/customers who enter this facility. I have spent up to 2 hours waiting outside for an order that I had preordered online. This is now the last dispensary I want to go too. I don’t know how they are not actively working everyday to resolve these issues. This is peoples medicine and should not be taken lightly whatsoever, truly disappointing.
    Terrance P.
    Terrance P.
    1638138708
    Amazing employees and products but the lay out and logistics of the store are difficult to overcome. The parking lot is an absolute disaster. The initial check in is kind of a free for all and very hard to hear anyone with the glass and echo. My favorite place once you make it past the door, my least favorite place prior to that moment.The new hours officially are unbearable - just go to the botanist this is no longer worth it
    Baldwin h
    Baldwin h
    1637938963
    I have been going here since their opening long ago, and things have drastically changed in the last 3 months or so. This is now the worst dispensary in Akron by far. You wait on average 1 hr each time you go, and it doesn’t matter what time you arrive. Staff is typically rude and they have no sense of direction with what they are doing. They need to be honest with their customers instead of being condescending and hidden about what’s going on. Management/ownership at Bloom needs to be held accountable because they are making thousands of dollars off the backs of us having to go through these experiences and they do not care one bit. It’s not hard to fix their clear operational problems they have.
    Sierra C.
    Sierra C.
    1636052031
    The staff is super friendly and very helpful. Refuse to go to any other dispensaries. This is my home base.
    Ren E.
    Ren E.
    1635775021
    This used to be my favorite dispensary to go to. That has drastically changed in the last year. The staff is very unorganized and poorly managed, and they seem to always be short staffed. They take your name when you walk in and can't even keep the order right when there are only ten people. They also have significantly higher pricing than other dispensaries in the area. If you do that math and add the tax, their prices are $3-4 higher than other dispensaries. I have chosen to take my business to the other well managed and properly priced dispensaries.
    Keana D.
    Keana D.
    1635360856
    I’ve been to countless amounts of dispensaries from Seattle, Colorado, Michigan, Ohio. As a patient who experiences chronic conditions, it is appreciated that location has the best expert advice I’ve ever received. The staff are knowledgeable as well. The quality is superior as well. I’ve honestly not been to another location in Ohio because I haven’t needed to. Thanks so much!
    Jordan H.
    Jordan H.
    1634851673
    Every time I visit this dispensary, they are extremely slow and disorganized. I’ve consistently waited for upwards of thirty minutes to check in and be taken back just to pick up an advanced online purchase. The prices are comparable to other dispensaries like Herbology and the Botanist, but you may be able to avoid a long wait in a crowded wait room with no staff providing direction if you go elsewhere.
    Athena G.
    Athena G.
    1634754188
    Not only is this the most difficult dispensary of the three dispensaries in Akron to get to, and the most difficult one to get parking at, (the other 2 are in Cuyahoga Falls and Downtown Akron), but their policies also make it incredibly difficult to shop there. It is often my last resort. They will run a sale, let you place online orders, and have the nerve to say you may not get the order you placed. The other 2 dispensaries never do that. They track their inventory better so you don't ever place an order for something you won't get, unlike at Bloom. Bloom ran a sale this week, and had the audacity to immediately send out an email saying you are not guaranteed your online order. People are coming there, with medical conditions that make it difficult to wait around, and are sent home having wasted a trip. Save yourself the time and get your medical prescription filled at the other 2 dispensaries.
    April S.
    April S.
    1634041529
    I love it here! Only place I go! Everyone is always so very helpful n nice.
    Janie P.
    Janie P.
    1633646596
    This was my first time here, loved the staff great product and the selection
    Excellent first time patient experience. Will be back and I'd recommend to anyone
    Sammie Jo L.
    Sammie Jo L.
    1628034214
    Cody Diamond and Lizz are by far my two favorite people there if they ever leave i may rethink where i go to. Great product great prices.
    Reid M.
    Reid M.
    1627658969
    This is by far the best dispensary in the north east Ohio area. The selection of products is always updating and getting new items. I try to get Cody each time as he provides great recommendations and phenomenal client service!!! Highly recommend!!
    Michelle K.
    Michelle K.
    1625607775
    It's wonderful to see people's faces again. It really makes for a brighter day. I'm new to the area. I'm from Michigan and have to say that the bud tenders are awesome, the staff is helpful and the prices are higher than Michigan but I believe the quality is better here in Ohio. Bloom is my go to place. Thank you
    Steve M.
    Steve M.
    1624712247
    I was a new patient and needed educated about the products, the processes and the protocols. Miranda was the young lady who kindly and patiently guided me through the entire process from start to finish. I so much appreciated the kindness and attention. I am now aware about what I must do the next time I purchase product. This place offers a comfortable and friendly experience!
    June L.
    June L.
    1623136796
    They put product in my bag that I didn’t order and then when I said that I didn’t order it they acted very annoyed with me. Their mistakes should not be taken out on the customers. This is not the first time someone working here was rude with me last time the guy snapped at my for learning on the counter with my arm which helps alleviate pain in my leg and you would think a person working at a place like this would be more compassionate.
    Kristie
    Kristie
    1622156649
    Best medical dispensary in Northeast Ohio! I have been going to this dispensary since they opened. They ALWAYS have my products in stock. The staff consists of some of the kindest people I've ever met. Top notch dispensary and the GM is incredible!!! The bud tenders are the best around!! Ask for Matt, Cody D or Ryan. All of the people here at Bloom rock! Highly recommend!
    wanda T.
    wanda T.
    1621283824
    Cody i have has my card for 2 years now Cody is the first to actually sit down and explain exactly what everything means. They even made a laminated copy of my card. Such caring spectacular help Cory has been.
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