A customer comfortably browses and handles cannabis product freely.
A wide shot of the dispensary, showcasing its new open design.
A cannabis customer at check out.
In a bold departure from industry norms, Berner’s Cannabis Dispensary in downtown Merced is making some big changes for customers.
For those who may be unfamiliar with what goes on inside a dispensary, the act of buying cannabis products can be a remarkably hands-off shopping experience. The product likely only touching your hands with staff assistance, or (more likely) after it’s paid for.
This leaves many people limited to playing 21 questions with their “bud-tenders,” reading through seemingly endless lists with limited descriptions, or just rolling the dice with their selections.
As a way to combat these issues as well as hopefully help shift the stigma behind shopping for cannabis, Berners has overhauled its displays and relationship with its customers.
Instead of all the products being locked behind